1 to 25 of 66 ITIL Jobs in the East of England

a similar 1st line support role is preferred but not essential. - Strong communication and interpersonal skills with a customer-centric approach. - Basic understanding of ITIL principles and IT service management. - Proficiency in Microsoft Office applications and familiarity with Windows operating systems. - Ability to multitask and prioritize workload effectively in a more »

the role will have some of the following: Strong experience with Office 365, Azure stack A good understanding of networking technologies Any experience with ITIL, Gmail or JAMF would also be advantageous The list above is important, but not as important as hiring the right person! So if you don more »

who is not afraid to bring fresh, new and innovative ideas into the team. The ideal candidate will have experience of working in an ITIL centric environment and have good understanding of Network Telecommunications and ICT products and services. You will be working within a collaborative, versatile, innovative team and … Sector Experience. Required: Security Clearance to SC level (but can start on BPSS) Ability to travel both within the UK and Europe if required. ITIL experience Apply now to find out more! -- Network Services Specialist - Stevenage - Defence more »

solving and planning skills to achieve results. ● Ability to manage & create documents which are professional & articulate. ● Ability to handle difficult and demanding customer environments. ● ITIL awareness About the Organisation Europe's largest privately-owned IT business, continuously pushing to help clients succeed through IT transformation and exceptional customer experiences. A more »

basis to ensure continuous coverage during operational hours. What you'll need to succeed Previous experience with 1st and 2nd line support (ServiceNow, Azure, ITIL, Windows/Microsoft, Ability to commute to their Watford office 5 days a week What you'll get in return An initial 1-month contract more »

audits on project management Experience introducing new processes and procedures to a project environment Project best practice knowledge - eg P3O, P3M, P3M3, MOP, etc... ITIL change management knowledge QA standards understanding - ideally ISO accreditation Excellent communication skills and ability to influence high-level senior leaders This is a fantastic opportunity more »

matching and cleansing of data across systems. Experience Proven experience working in 2 nd/3 rd line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and more »

matching and cleansing of data across systems. Experience Proven experience working in 1 st and 2 nd line support role Experience of working with ITIL processes within an organisation, in particular, incident, request, change and problem Management Experience working in a customer facing technical role Proven experience working with and more »

support to others, including Service Desk Analysts and Second Line Engineers Experience of producing and updating technical documentation to a high standard Experience of ITIL Service Management Experience of software maintenance and support to include servers, workstations, laptops, network, and peripheral devices. Experience in the installation and configuration of Microsoft … solutions. Flexibility and adaptability. Proactive and innovative working attitude CLEARANCE REQUIREMENT: Ability to gain a high level of clearance - DV (Developed Vetting) BASIC QUALIFICATIONS: ITIL Foundation Qualification. Agile Foundation & Practitioner Certifications. Microsoft Certifications. Who We Are: Leidos UK & EUROPE we work to make the world safer, healthier, and more efficient more »

implement and maintain our new Voice AI solutions, connecting to existing and new applications Prepare relevant, accurate technical documentation Manage changes in accordance with ITIL processes Skills and Experience: Proven experience of a Network Engineer in a large organisation and have the ability to hit the ground running Proficiency in more »

support of client's infrastructure including Incident and request management. - Server administration. - Plan and undertake changes as agreed with the client (in accordance with ITIL change management process) - Assess user requirements and formulate technical specifications that are cost effective and accurately meet the clients' identified needs. - Install and test operating more »

customer in an exciting and critical LAN/WAN environment. A key requirement of this role is to deliver technical service in a dynamic ITIL environment as well as incorporating Agile change delivery. Are you ready for your next challenge? At Leidos, we deliver innovative solutions through the efforts of … analysis and deployment. Excellent communications and organisational skills as well as the ability to work independently as well as in a team. Experience in ITIL ICT service delivery and SAFE Agile delivery of critical infrastructure. Experience of working under pressure to meet deadlines while handling multiple priorities. Understanding of the more »

Ticket Management Comfortable with liaising and working alongside 3rd Parties. Display flexibility and the ability to manage your day effectively Desirable skills/qualifications: ITIL Foundation 3 4 years experience supporting Windows environment Windows certification This is an excellent opportunity to join us and as an employee you will gain more »

of IT infrastructure, including hardware, software, and networking concepts. • Proficiency in troubleshooting desktops, laptops, operating systems (Windows, macOS), and common business applications. • Familiarity with ITIL framework and IT service management principles. • Excellent problem-solving skills and ability to diagnose and resolve complex technical issues. • Strong organisational skills with the ability more »

within FMCG or highly regulated industries is preferred. Strong knowledge of cyber security trends, technologies, and threat landscapes. Familiarity with IT governance frameworks (CobiT, ITIL), ERP systems (SAP), and cloud computing (AWS). Proficiency in UNIX/Linux, SQL/DB2, Active Directory, and IT service management. Excellent communication and more »

Minimum 5 years SQL Developer experience. Excellent working knowledge of full Microsoft SQL Server stack (SSAS, SSIS, and SSRS). Understanding Development methodologies and ITIL processes. Advanced monitoring skills across multiple technologies. Understanding of SQL Server architecture to Microsoft standards. Exposure to automation deployment tools such as Azure DevOps, OctopusDeploy. more »

functionality, including indexes, schemas, and triggers It would be great if you had: Experience/knowledge of MongoDB, Oracle, Linux OS distributions or PostgreSQL ITIL Certifications Understanding and working experience with VMware environments If you are interested in this role but not sure if your skills and experience are exactly more »

methodology choices Communicate effectively and efficiently to end users and peers to resolve tickets Closely adhere to operations processes and service level agreements, following ITIL best practice Customer Service Develop and maintain strong relationships with employees of all levels, from senior executives to individual contributors, via use of strong customer … diagnosis, Security, virtualisation, VPN, Administration, Scripting. Windows Server OS: Install, config, optimization, clustering & high availability, AD, GPO, monitoring, backup. Virtualisation: Workstation Virtualisation. IT Process: ITIL; Service, Change, Asset, Contract & Release Management The responsibilities bulleted above require a high level of competence in multiple disciplines, coupled with the ability to positively more »

Qualifications Essential A levels/NVQ Level 3 or equivalent experience. Desirable Degree or equivalent. Microsoft Training qualification. IITT TAP Accreditation. Other Training Qualification ITIL V3 Foundation EPIC. Credentialed in - PAS ADT/PAS Cadence/Nurse/Doctor. Experience Essential Experience of delivering Training to individuals and groups. Assessing more »

Technical Services Analyst Location: Home Based/Luton - on site 2 days a week in Luton Skills: ITIL, Windows Server, Active Directory, Exchange, Microsoft 365 We are looking to recruit a Technical Services Analyst for Civica's Infrastructure Team based on site with Luton Council. This is an excellent opportunity … IT service delivery Exceptional Customer Service skills Incident and Service Request Management Problem Management Ability to manage a high volume of tasks Understanding of ITIL Understanding of IT Security Excellent attention to detail Methodical and logical approach to problem solving. Technical: Windows Server Support and Admin Windows 10/ more »

hours will be considered. We welcome applications from the Armed Forces. Person Specification Qualifications Essential Degree or equivalent IM&T qualification or equivalent experience. ITIL or equivalent Foundation level. Desirable Microsoft Certified Engineer. PRINCE2 accredited. Full ITIL accreditation. Experience Essential Working within the ITIL framework. Supporting large programmes of work … development/support experience. Experience of Electronic Patient Record System. Knowledge Essential Understanding and have been involved in the Applications Packaging process. Knowledge of ITIL & Prince2 framework. Configuration Management including device management (printers - scanners mobile devices etc). Cloud hosting. Desirable Administration of Sharepoint site(s). Knowledge/awareness more »

products Excellent verbal and written English communication skills Problem solving and remaining calm under pressure GCSE Maths and English (minimum grade 4 or C) ITIL certified or demonstrable experience of working in an ITIL environment What We Offer Competitive employee packages that include: Critical Illness Insurance Company Pension with up more »

Services to build the portfolio and also capacity metrics to inform strategic planning. It is our priority to follow best practices and adopt the ITIL framework within our department and this role will be essential for advancing our capabilities further. Main duties of the job The primary responsibilities of the … and Information Asset Owner are assigned to each service and responsibilities are clear. Take a holistic view of each service and, working with other ITIL practice leads, ensure that each service has in place required elements in place such as: Business Continuity plans Supplier and Contract information Monitoring, and event … owner and responsible for the continual improvement of the Service Portfolio. Develop and maintain a Service Portfolio framework based both on the best practices (ITIL) and the needs of the Trust. Ensure accurate service categorisation by converting multifaceted technical terms into clear and consistent language. Present highly complex information to more »

Teams and Product Owners, ensuring exceptional service for our customers and surpassing our support targets. Your work will adhere to industry standards such as ITIL V4, ISO 27001, and ISO 20000. What you'll need to succeed Proven experience in a similar role, ideally within an ISO 20000 accredited organisation. … In-depth knowledge of cloud computing on the Azure platform. Experience working within a SIAM Service Model. ITIL V3 and/or ITIL V4 qualifications. Strong project management skills, with the ability to lead cross-functional teams. Excellent communication and interpersonal skills. What you'll get in return The flexibility more »

of quality and professionalism. * Excellent Time management skills. * Team Player - ability to work as part of the team to deliver operational excellence. * Awareness of ITIL methodologies and best practice. * Previous employment in a similar role. * Ability to show flexibility to help the changing needs of the team. * Adhere to company more »