67 Permanent ITIL Jobs in the North West

as required to authorised parties. Ensure all projects and significant pieces of work have appropriate project management methodologies applied to them. Adopt and maintain ITIL service delivery and industry best practice standards. Ensure communication between areas of responsibility and end users is effective. Maintain a robust infrastructure and develop in … organisations. To work collaboratively with service heads within Digital Services and within all Divisions of the Trust Person Specification Qualifications Essential Degree or equivalent ITIL qualification Prince 2 Project management or similar Microsoft Certified Professional and/or Specialist Qualifications Programme Management MSP qualification Experience Essential Substantial in a technical more »

tools and platforms for managing users, mailboxes, accounts etc • Good understanding of Cyber Security principles and approaches • An understanding of the basic concepts of ITIL • An understanding of network technologies and cloud services would be helpful Qualifications: • A-levels or equivalent, or suitable experience Desirable • Appropriate desktop management qualifications (e.g. … Microsoft Certified, ITIL, Comptia more »

the company, ensuring the efficient and effective operation of their day-to-day systems. Key Responsibilities: · Assisting in the development and implementation of an ITIL-based Internal I.T Service Management system. · Managing incident, problem, change, and request processes. · Conducting root cause analyses and patch management. · Overseeing IT asset inventory and … and managing incidents through ticketing systems. · Strong problem-solving skills and attention to detail. · Familiarity with Microsoft 365 administration and Windows 10/11. · ITIL certification is beneficial, along with a basic understanding of networking. · Experience or certifications in MDM, Apple, and Android device management are highly valued. This position more »

Due to rapid growth, we are looking for an experienced IT Technician to join our existing IT team based at our Head Office in Lymm, Cheshire. With more than 190+ settings, Kids Planet Day Nurseries provides the highest standard of more »

excellent communication skills are a must have Ability to explain technical concepts to non technical stakeholders Awareness of IAM processes and governance Knowledge of ITIL processes is desired, ideally ITIL Foundation V3 or higher but this is not essential. If this role looks interesting or to find out more, please more »

and train members of staff. Liaise closely with the security team Take part in the 3rd party ERP/CRM selection. Begin to implement ITIL processes (Change, request Introduce best practice and governance in line with business needs. Responsible for creating a service catalogue. Ensure documentation and compliance is in … AD (Entra ID), InTune (MDM, MS Defender) Proven track record in implementing processes and establishing frameworks to streamline operations and optimise organisational efficiency (e.g. ITIL, governance and compliance) Job Offer A competitive salary range of £70,000 - £78,000 per annum Annual bonus scheme Comprehensive private medical coverage 25 days more »

preference. Client facing experience. D365 CS experience. Experience working in a managed services environment. Some experience in an applications management, support or development role. ITIL Foundation qualification preferred. Has a good working knowledge of service management, working to SLA's and/or experience of working in an ITIL environment. more »

Manager where required. Precise written and verbal communications skills are essential, on all levels to external stakeholders, including non-technical audiences. Have experience in ITIL frameworks, supporting Incident, Change, Problem Management and Service Centre. Must be a well-organised and a diligent planner & documenter, able to assemble & maintain both existing … continuous improvement. Preferable experience in some R, SQL, Elastic, AWS, Data Analytics/Analysis/Omniscope tools & coding. Promptly communicates and escalates to the ITIL functions any issues & incidents which require their attention. Act as the first point of escalation for incidents and requests from wider DCC business. Preferred experience more »

the day-to-day ‘Core’ and ‘Desktop’ activities and manage a small team of 1st and 2nd line technicians. The ideal candidate will hold ITIL foundation certification and demonstrate an understanding of IT Service Management practices based on the ITIL framework. A full, clean UK driving licence is required. Key … proven people management skills Hands-on IT Service Management: Demonstrable experience in managing a service desk or support team, with a strong foundation in ITIL practices. Incident and Problem Resolution: Extensive experience in the rapid resolution of IT incidents and the management of complex problems Vendor and Supplier Management: Practical more »

have experience working in a multi-site environment but if not, it is essential that you have experience working within a large scale corporate ITIL environment – preferably holding an ITIL v3 or v4 Apply now for immediate consideration more »

starter attitude with capability of prioritising workload within an assigned schedule. Work experience on various ticketing tools like Jira, SNOW, HP. Understanding of the ITIL Framework and related IT Governance. Operating Systems knowledge: Microsoft Windows (7, 10) Good to have: In House ITIL Certification A Yellow belt Certification No Shift more »

for escalation where appropriate. Main duties of the job o Responsible for the development and delivery of the highest quality IT service through the ITIL focused management of the North West Genomic Laboratory Hub (NWGLH) IT assets. The main focus is to undertake effective service transformation and operations.o The post … of our organisation together. Job description Job responsibilities Job Purpose Responsible for the development and delivery of the highest quality IT service through the ITIL focused management of the North West Genomic Laboratory Hub (NWGLH) IT assets. The main focus is to undertake effective service transformation and operations. The post … GLH IT services delivered within the Trust reflect best practice with respect to organisational, NHS and legislative requirements and guidelines including IT Infrastructure Library (ITIL), Data Protection legislation, Information Standards, Information Security and compliance with NHS Information Governance. Participate in quality management system, undertaking audits designed to improve IT systems more »

Principal Configuration & Data Management Engineer Location: Preston Job type: Permanent Salary: Competitive Delkia is a specialist Systems Integrator operating throughout the UK and Internationally for safety-related and mission-critical systems in highly regulated sectors, including Aerospace, Maritime, Defence and more »

have responsibility for implementing an already advanced Technical Services Improvement Plan, but also for assessing those plans and evolving them where appropriate, using either ITIL aligned processes or similar best practice methodologies. It will involve ensuring accurate documentation, managing stakeholders who want different, sometimes conflicting outcomes from the same process … and Experience: It is essential that you have: * Experience creating and implementing Service Design and Improvement programmes * Extensive experience in designing and implementing either ITIL aligned processes or in best practice methodologies * Managing a wide variety of stakeholders with conflicting priorities It is desirable that you have: * Experience with implementing … Configuration Management Databases in a major tool, e,g. ServiceNow * ITIL Foundation, or better, Qualified How to apply As part of the application process you will be asked to upload a CV which outlines your experience, skills and fit for the role. Inspire People will assess your application against the more »

Familiarity with the use of incident management and reporting tools • Demonstrable detailed experience working in a customer facing role DESIRED SKILLS • A knowledge of ITIL processes, and ideally ITIL certified • While you will be educated and supported on the job, an inherent aptitude to technical problem solving • A willingness to more »

also assist with the creation of new client quotes. The ideal candidate will have proven experience in a similar role and strong knowledge of ITIL, Networking, and Windows technologies. You will also hold a full UK Driving License. This is a fantastic opportunity to join a fast-moving company with … client quotes *Site based in Cheshire with occasional travel needed to client sites The Person: *Proven experience in a similar role *Strong knowledge of ITIL, Networking, and Windows technologies *Full UK Driving License Reference Number: BBH225260 To apply for this role or to be considered for further roles, please click more »

also assist with the creation of new client quotes. The ideal candidate will have proven experience in a similar role and strong knowledge of ITIL, Networking, and Windows technologies. You will also hold a full UK Driving License. This is a fantastic opportunity to join a fast-moving company with … client quotes *Site based in Cheshire with occasional travel needed to client sites The Person: *Proven experience in a similar role *Strong knowledge of ITIL, Networking, and Windows technologies *Full UK Driving License Reference Number: BBH(phone number removed) To apply for this role or to be considered for further more »