1 to 25 of 33 ITIL Jobs in the North West with Remote Work Options

take ownership of your work, seek opportunities to improve, and proactively seek help or guidance when needed. What you will learn How to apply ITIL Best Practices to deliver high-quality IT services How to handle requests and approvals efficiently and effectively How to communicate professionally and courteously over the more »

education ideally A level or equivalent Graduate level, MCSE or equivalent level of knowledge Evidence of continuous personal and professional development Understanding of an ITIL service management framework and application to multiple organisations ECDL qualified Knowledge and Expertise Essential Minimum 1 years experience of first line technical support or customer more »

ensuring that services delivered within the Trust reflect best practice with respect to organisational, NHS and legislative requirements and guidelines including IT Infrastructure Library (ITIL), Data Protection Act (1998), Information Standards, Information Security and compliance with NHS Information Governance Participate in Information Governance and security as required and ensure appropriate more »

AD, Mobile support for iOS/Android OS mobile devices Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc. ITIL Foundation Level knowledge or Higher (desirable) Hands on knowledge of Telephony, including mobile devices and within Microsoft Teams Well-organised approach to work planning and more »

in a way that is reassuring Solution focussed and outcome driven Service operations: Implement incident and problem management processes using best practice such as ITIL or Agile Service Management Coordinate and manage the resolution of major incidents and subsequent root cause analyses Champion governance, risk and engagement processes and be more »

AD, Mobile support for iOS/Android OS mobile devices Experience of using ITSM tools such as Cherwell, ServiceNow, Service Desk plus, Halo etc. ITIL Foundation Level knowledge or Higher (desirable) Hands on knowledge of Telephony, including mobile devices and within Microsoft Teams Well-organised approach to work planning and more »

act as a point of escalation when required for incidents and problems. Management: Maintain a deep understanding of service management principles, frameworks (such as ITIL), and best practices to ensure the efficient and effective delivery of services. This includes incident management, problem management and change management. Management: Ensure timely delivery more »

of data management and governance standards, such as DAMA-DMBOK, CMMI and DCAM is an asset. Industry-recognized designations/certifications, including PMP, TOGAF, ITIL, Cloud (e.g. Azure, AWS) Architectural/feature knowledge of one or more data and AI platforms (e.g. Google Cloud Platform; Amazon Web Services; Microsoft Azure more »

customer service skills and be able to demonstrate the below essential experience: Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes. Up-to-date knowledge of scripting, coding, and application software Proven experience of supporting; PaaS and SaaS solutions include MS Azureintegrations. Awareness of more »

Qualification or quivalent Project Management (Prince2 or equivalent) Desirable Microsoft Certified Professional/Microsoft Certified Systems Engineer or Equivalent Professional qualification IT Infrastructure Library (ITIL) Foundation Certificate Experience Essential Significant NHS IT working experience Extensive exposure to standard IT applications e.g. Windows, Office, SQL, Oracle Project Management experience Staff Management more »

experience. Proficient in use of delivery and collaboration tools (DevOps, JIRA, Confluence, SharePoint, MS Teams, Skype) Any relevant certification, such as a PRINCE2 foundation, ITIL, BCS, Lean Six Sigma, vendor specific, etc. As an individual you will have excellent communication skills both verbally and written. You will be exceedingly organised more »

candidate would also have Checkpoint Firewall knowledge and Aruba Routers and Switches knowledge. It is also preferable that a candidate would have knowledge of ITIL change processes and advantageous if they already have Security Clearance. Responsibilities: Respond to incidents logged in the Incident Management system and provide end users with more »

hardware and software support, plus deployment of. Assisting in the administration of all IT customer facing services, you will help resolve user and customer (ITIL) issues, understanding user needs, their tools and applications. Key Skills - Essential: Networking LAN/WAN and Wi-Fi. Server Operating Systems. Cloud based telephony (Connex more »

Recovery and Business Continuity processes and procedures The Data Platform Engineer (Azure) will have the following: Understanding and detailed knowledge of Microsoft Azure DevOps, ITIL, Azure Synapse, Databricks, PowerBI, Data Factory, HD Insights, Python Sparks, and have a strong IT service background. Strong administration of Windows Domains and Windows Server more »

many tasks in parallel SC Clearance or eligible for clearance It is essential that the candidate has x2 IT related Certifications such as Prince2, ITIL, MS Foundation certifications, AWS certifications, etc. Experience of Instruction within the military environment would be beneficial Understanding of common IT delivery frameworks and methodologies Key more »

teams within Technology Services to achieve the overall asset management objectives and on-going development of the asset management process and procedures adhering to ITIL good practice. Ensures the correct level of governance and control is applied to the asset management tools and that users are adequately trained. Providing regular more »

team that will give you the opportunity to develop in IT service management whilst having the chance to work towards professional accreditations such as ITIL Managing Professional. What skills, knowledge and experience will you need? Ability to lead and energise teams in order to maximise teamwork, co-operation, productivity and more »

years experience in a similar role Experience identifying, analysing and resolving recurring ticket issues Experience working with Azure, O365 (and addons), SQL Server, ITIL frameworks Advanced troubleshooting and root cause analysis Customer-centric approach and excellent stakeholder communication If you are interested in this position, please apply below or get more »

quality improvements. Security and governance models for cloud engineering and operations -Desired Driving IT and business automation across product management, engineering, and operations -Desired ITIL and service management Being comfortable in a client-facing role, with previously consulting or advisory experience. To apply please click the "Apply" button and follow more »

quality improvements. Security and governance models for cloud engineering and operations -Desired. Driving IT and business automation across product management, engineering, and operations -Desired. ITIL and service management. Being comfortable in a client-facing role, with previously consulting or advisory experience. As a requirement, all candidates must be SC eligible more »

an Application Support Analyst you will be experienced managing incoming tickets using ServiceNow. You will be experienced using SQL and will have knowledge of ITIL frameworks and processes. You will need to be willing to learn about the Lloyd's Specialty insurance markets and the applications being supported within the more »

functionality. Participating in architecture decisions with regards to the IDV and provide solutions to future changes and issues. Your skills and experiences: Understanding of ITIL Understanding of Linux Application Development Data Integration Basic understanding/interest in Application Design SQL/JavaScript more »

Service Manager – Key Requirements: Previous experience in a dedicated IT Service Management or similar role A technical background in IT Support or Service Strong ITIL framework experience, ideally with the relevant qualifications to match Ability to work closely alongside both technical and non-technical stakeholders Experience working closely with suppliers more »

Essential Qualification or equivalent proven knowledge in IT/Telecoms fields English and Maths Grade 4-C or above Desirable Knowledge or qualifications in ITIL Experience of NHS/Acute IT/Telecoms support Knowledge and Experience Essential Demonstrable previous experience in an IT/Telecoms support role or environment more »

Able to work in a fast paced environment on multiple projects with independent deadlines and deliverables, with a strong attention to detail. Experience with ITIL framework. If you are looking for an exciting new challenge to join a technical leader who invest in both their people and technology, please apply more »