11 ITSM Jobs in Wiltshire

Root Cause Analyst/Problem Coordinator x 2 - (ITIL/ITSM) - Hybrid - Swindon - Progression - FinTech - New! Salary: £36,000 + Excellent Package A leading organization in the FinTech Space requires a number of Root Cause Analysts/Problem Coordinators to join its fantastic growing team. Key Role Responsibilities: Responsible for more »

basic technical understanding of cloud technologies. There is a requirement to develop an understanding of clients specific configuration. Experience Requires a good understanding of ITSM tooling and work between teams to optimise and drive adoption of Incident, Service/Change request Management within new tooling (Jira Service Mgmt/Jira … 2. Work with Customer Engagement to understand project milestones/objectives with JIRA Service Management. 3. Work with all stakeholders to develop processes and ITSM tooling. 4. Assist Change Management with 'as is' and 'to be' processes for JSM Transition. 5. Work with Change Management to assist in upgrading transition more »

Problem Management Lead (ITIL/ITSM) - Hybrid - Swindon - Progression - FinTech - New! Salary: £40,000 + Excellent Package and bonus A leading organization in the FinTech Space requires a Problem Management Lead to join its fantastic growing team. Key Role Responsibilities: Responsible for the prevention of recurring incidents by determining true more »

Incident Manager/Problem Manager x 3 - ITIL/ITSM - All Levels - Swindon - FinTech - New! Up to £38k+ Benefits + Bonus + Hybrid +++ 2/3 days on site per week +++ Leading organisation in Swindon requires a number of Incident Managers/Problem Managers to join its growing more »

in each service lifecycle stage. * Identify and implement specific activities to improve IT service quality and improve the efficiency and effectiveness of the enabling ITSM processes. * Integration, review and validation of Continual Improvement Policy and Framework to deliver a consistent improvement experience. * Visibility and management of delivery components to identify … IT literacy. * Attention to detail and collaborative working. Skills and Experience: * Experience of working in a mature ITIL compliant environment. * Detailed understanding of IT Service Management, both within the development life cycle and in service delivery. * Service improvement planning strategies. * Good virtual team management experience. * Previous operational experience. * Working knowledge more »

Kubernetes. Knowledge of secure managed WLAN solutions like Aruba, Meraki, or similar. Expertise in database technologies such as MSSQL and MySQL. Proficiency with IT Service Management toolsets. Experience with security assurance products including device control, antivirus solutions, and MDM (Mobile Device Management) solutions. Offer Training Development plan Pension, Healthcare, Life more »

Integration with public cloud services (e.g. Azure, AWS, O365) Secure managed WLAN (e.g. Aruba, Meraki or similar). Database technologies (MSSQL, MySQL etc) IT Service Management toolsets Security assurance products (device control, antivirus solutions, MDM etc) Offer Training Development plan Pension, Healthcare, Life assurance, Private medical Other great benefits How more »

IT Support Analyst x 3 (ITIL/ITSM) x 2 - Hybrid - Swindon - Progression - FinTech - New! Salary: £36,000 + Excellent Package A leading organization in the FinTech Space requires a number of Graduate/Junior IT Support Analysts to join its fantastic growing team. Key Role Responsibilities: Responsible for the more »

maintain a Health and Safety culture within the Group Essential Experience You are able to demonstrate significant experience of providing Tier-1 support covering ITSM standards in Incident, Problem and Change Management Working in a desktop support environment, with special focus on configuration and configuration management tools; especially Microsoft OS … have experience of working in a Defence-based environment You can show a deep understanding of the MOD’s ICS security policy Awareness of ITSM/ITIL Policies and Processes Active Directory administration Essential Qualifications Minimum A-C English and Math GCSE (or equivalent) Desirable Qualifications ITIL v4 Foundation CompTIA more »

experience in: Working in a Defence-based (or similar) environment, as well as an understanding of the MODs ICS security policy Active Directory administration ITSM/ITIL Policies and Processes, ideally ITIL v4 CompTIA A+ IT Qualification Certification in Microsoft Technology Associate IT Infrastructure and/or End-User Compute more »

of the Defence Digital Service Management Framework (SMF) v2.0 and associated documents. Engage with Third Party suppliers to understand the Service Centre processes and ITSM tooling Engage with SMITS to understand their ITSM tooling requirements and their ability to onboard IT Services Engage with Defence Digital and wider Defence delivery … teams to facilitate the design of the end-to-end ITSM solution and the onboarding of their IT Services . Work with the Programme team, Internal Resources, Third Party Suppliers, and security leads, to gain agreement to the proposed Onboarding solutions. Assist the Programme Team in the design, build, test more »