ITSM Jobs in Wiltshire

IT Service Management (ITSM)
South West > Wiltshire

The following table provides summary statistics for permanent job vacancies advertised in Wiltshire with a requirement for ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited ITSM over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 66 76 112
Rank change year-on-year +10 +36 -34
Permanent jobs citing ITSM 33 16 15
As % of all permanent jobs advertised in Wiltshire 2.60% 1.68% 1.38%
As % of the Processes & Methodologies category 3.19% 1.85% 1.43%
Number of salaries quoted 19 14 15
10th Percentile £26,750 £27,950 £21,600
25th Percentile £29,500 £30,563 £24,875
Median annual salary (50th Percentile) £36,000 £42,500 £28,000
Median % change year-on-year -15.29% +51.79% -47.91%
75th Percentile £52,500 £57,500 £54,375
90th Percentile £62,200 - £63,750
South West median annual salary £42,500 £35,799 £32,429
% change year-on-year +18.72% +10.39% -15.05%

All Process and Methodology Skills
Wiltshire

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wiltshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,036 866 1,046
As % of all permanent jobs advertised in Wiltshire 81.77% 91.16% 96.41%
Number of salaries quoted 741 512 658
10th Percentile £27,500 £31,250 £31,175
25th Percentile £35,000 £40,000 £37,500
Median annual salary (50th Percentile) £50,000 £50,000 £48,500
Median % change year-on-year - +3.09% -3.00%
75th Percentile £62,200 £62,813 £65,000
90th Percentile £70,750 £75,000 £76,250
South West median annual salary £50,500 £52,500 £50,000
% change year-on-year -3.81% +5.00% +7.53%

ITSM
Job Vacancy Trend in Wiltshire

Job postings citing ITSM as a proportion of all IT jobs advertised in Wiltshire.

Job vacancy trend for ITSM in Wiltshire

ITSM
Salary Trend in Wiltshire

3-month moving average salary quoted in jobs citing ITSM in Wiltshire.

Salary trend for ITSM in Wiltshire

ITSM
Salary Histogram in Wiltshire

Salary distribution for jobs citing ITSM in Wiltshire over the 6 months to 28 April 2024.

Salary histogram for ITSM in Wiltshire

ITSM
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITSM within the Wiltshire region over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Swindon +12 18 £43,000 +29.05% 6
ITSM
South West

ITSM
Co-occurring Skills and Capabilities in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (12.12%) Confluence
2 3 (9.09%) SharePoint
Cloud Services
1 9 (27.27%) Microsoft 365
2 5 (15.15%) AWS
2 5 (15.15%) Azure
2 5 (15.15%) Nutanix
2 5 (15.15%) OpenShift
3 4 (12.12%) Dynamics 365
4 3 (9.09%) OneDrive
Communications & Networking
1 5 (15.15%) WLAN
Database & Business Intelligence
1 5 (15.15%) MySQL
1 5 (15.15%) SQL Server
Development Applications
1 4 (12.12%) JIRA
General
1 6 (18.18%) Social Skills
2 4 (12.12%) Inclusion and Diversity
Job Titles
1 20 (60.61%) IT Support
2 15 (45.45%) IT Support Technician
2 15 (45.45%) IT Technician
2 15 (45.45%) Support Technician
3 8 (24.24%) Analyst
3 8 (24.24%) IT Analyst
4 5 (15.15%) 3rd Line Engineer
4 5 (15.15%) 3rd Line Infrastructure Engineer
4 5 (15.15%) Backup Engineer
4 5 (15.15%) Backup Infrastructure Engineer
4 5 (15.15%) Infrastructure Engineer
4 5 (15.15%) IT Support Analyst
4 5 (15.15%) Storage and Backup Engineer
4 5 (15.15%) Storage Engineer
4 5 (15.15%) Support Analyst
5 4 (12.12%) Business Manager
5 4 (12.12%) Business Systems Manager
5 4 (12.12%) Systems Manager
6 3 (9.09%) Service Analyst
6 3 (9.09%) Service Desk Analyst
Miscellaneous
1 16 (48.48%) Management Information System
2 15 (45.45%) Driving Licence
3 5 (15.15%) EMC VNX
3 5 (15.15%) Public Cloud
3 5 (15.15%) Self-Motivation
Operating Systems
1 23 (69.70%) Windows
2 15 (45.45%) Windows 10
3 5 (15.15%) Linux
3 5 (15.15%) Windows Server
3 5 (15.15%) Windows Server 2016
3 5 (15.15%) Windows Server 2019
4 3 (9.09%) Android
Processes & Methodologies
1 27 (81.82%) ITIL
2 25 (75.76%) Service Management
3 19 (57.58%) Change Management
3 19 (57.58%) Configuration Management
4 15 (45.45%) Information Security
4 15 (45.45%) Problem-Solving
5 8 (24.24%) Service Delivery
6 5 (15.15%) Fintech
6 5 (15.15%) Infrastructure Engineering
6 5 (15.15%) Problem Management
6 5 (15.15%) Security Patching
6 5 (15.15%) Server Management
6 5 (15.15%) Trend Analysis
7 4 (12.12%) Business Strategy
7 4 (12.12%) Continuous Improvement
7 4 (12.12%) Digital Strategy
7 4 (12.12%) Knowledge Transfer
7 4 (12.12%) Project Delivery
7 4 (12.12%) Robotic Process Automation
7 4 (12.12%) Target Operating Model
Qualifications
1 21 (63.64%) SC Cleared
1 21 (63.64%) Security Cleared
2 18 (54.55%) A+ Certification
3 4 (12.12%) APMG
3 4 (12.12%) PMI Certification
3 4 (12.12%) PMP
4 1 (3.03%) Computer Science Degree
4 1 (3.03%) Degree
Quality Assurance & Compliance
1 3 (9.09%) ISO 14001
1 3 (9.09%) ISO 9001
System Software
1 20 (60.61%) Active Directory
2 5 (15.15%) Docker
2 5 (15.15%) Hyper-V
2 5 (15.15%) VMware ESXi
2 5 (15.15%) VMware Infrastructure
Systems Management
1 5 (15.15%) Ansible
1 5 (15.15%) EMC NetWorker
1 5 (15.15%) Kubernetes
1 5 (15.15%) Nagios
1 5 (15.15%) SCCM
1 5 (15.15%) vCenter Server
Vendors
1 28 (84.85%) Microsoft
2 5 (15.15%) Aruba
2 5 (15.15%) EMC
2 5 (15.15%) Meraki
2 5 (15.15%) Red Hat
2 5 (15.15%) ServiceNow
2 5 (15.15%) SolarWinds
2 5 (15.15%) Veeam
2 5 (15.15%) VMware
3 4 (12.12%) Salesforce
4 3 (9.09%) Apple
4 3 (9.09%) Sun
5 1 (3.03%) Cisco