CRM Manager
North West London, London, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Ten2Two Ltd
and in-app messaging, to guide customers through the onboarding process, address pain points and encourage completion and fee payment. Analyse customer data and performance metrics to identify bottlenecks and barriers in the onboarding process, and leverage insights to optimise CRM campaigns and initiatives for improved onboarding metrics. … experiments to optimise CRM campaigns and improve customer engagement and conversion rates during the onboarding process and customer deposits. Monitor and report on CRM performance metrics related to onboarding, such as sign-up completion rates, time to completion, account approval rates, activation fee payment first (and subsequent) deposits … with CRM tools and technologies, such as Ortto, Salesforce, HubSpot or similar platforms Excellent analytical skills, with the ability to analyse customer data and performance metrics to derive insights and make data-driven decisions to improve metrics Strong communication skills, both written and verbal, with the ability more »
Employment Type: Part Time, Work From Home
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