Collaborating internally to identify training opportunities and contribute to the development of new courses. Assessing the effectiveness of training programs through evaluations, feedback, and performancemetrics, and adjust as needed to ensure continuous improvement. Staying up to date with the latest trends and developments in the IT industry more »
day-to-day operations of the 1st Line Service Desk team. Provide leadership, guidance, and support to team members, fostering a collaborative and high-performance work environment. Ensure timely and effective resolution of client issues and requests, maintaining high levels of customer satisfaction. Monitor service desk performancemetricsmore »
Eastleigh, Hampshire, United Kingdom Hybrid / WFH Options
Platinum Recruitment Consultancy
pricing strategy development process, including pricing optimisation and analysis. Conduct comprehensive market research to identify pricing trends and competitive landscape. Analyse pricing data and performancemetrics to identify opportunities for improvement. Develop and implement pricing models and strategies to maximise profitability. Collaborate with sales, marketing, and product teams more »
other equipment and components Managing the purchase of required test services/equipment/components from vendor selection to PO request process Processing department performancemetrics, and creating and managing KPI's Essential Skills: Technical level education - A level/ONC Min 3 years in a technical focussed more »
