Hemel Hempstead, England, United Kingdom Hybrid / WFH Options
Haven
business objectives and client expectations, steering our technology services towards excellence. Key Responsibilities: Ensure the effective and efficient delivery of technology services. Monitor service performance and implement improvements as needed. Oversee supplier implementation projects from initiation to completion. Ensure 3rd party projects and service improvement initiatives are delivered on … time, within scope, and on budget. Establish and monitor SLAs to measure and guarantee service performance from key service providers. Monitor and report on key performance indicators (KPIs) related to service delivery. Provide insights and recommendations for improvement based on performancemetrics Manage the budget for … identify and address complex issues in a timely manner Skill in preparing reports and presentations Skill in risk management and problem-solving Experience in performance management and team development Prior experience in a managerial or supervisory role Experience of establishing and managing SLAs. Strong leadership skills to guide and more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
Major Recruitment (IT & Digital)
business processes are supported Proven experience of creating a Service Delivery function to align to business strategy and ITIL principles Ability to monitor service performancemetrics and key performance indicators (KPIs) and take a proactive approach Strong people management skills with the ability to lead and motivate more »
ensure our services meet the needs of our customers and that we are continually improving to meet their evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing operational delivery activities related to customer success and experience, proving the delivery of … and experience relevant to this role: Reporting to the Operations Lead, the Service Delivery Manager will be responsible for operational delivery activities , including service performance , work allocation , resource planning , risk management and line management of operational team leads in the services they manage. Manage all aspects of the Customer … with key personnel to ensure our operational service is aligned to the needs and goals, enabling a demonstrable partnership and collaborative relationship Maintain service performance and delivery targets, run the continual service improvement process, engage with regular reporting and resource management, ensuring relevant performancemetrics are met more »
errors and escalating serious concerns to the Application & Data Lead. Keeping record of configuration changes and scheduling data updates. Documenting processes and monitoring application performance metrics. Providing front end support to NCC Group employees. Skills A data analyst collects, organises and studies data to provide business insight. In this more »
projects within the NHS Benchmarking Network, working closely with health and care organisations across the UK to gather, analyse, and interpret data to drive performance, quality and service improvements. Main duties of the job Manage end-to-end benchmarking projects, including scoping, planning, execution, and reporting. Collaborate with internal … and external stakeholders to identify key performancemetrics and areas for improvement. Develop project timelines, deliverables, and milestones, ensuring projects are completed to the required time, cost and quality. Lead data collection efforts, ensuring accuracy, completeness, and compliance with data protection regulations. Analyse benchmarking data to identify trends … this level may be required to manage a range of assigned resources. Staff management duties may be either through direct line management (including appraisals, performance management and other duties) or through matrix management of a virtual team. About us Established in 1996, the NHS Benchmarking Network is a member more »
Glossop, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Kingspan
products, and customer needs to inform marketing strategies and initiatives. Marketing Campaign Management: Manage marketing initiatives and campaigns, including liaising with external marketing agencies. Performance Reporting: Track, analyse, and report on marketing performancemetrics to identify areas of improvement and ensure marketing objectives are being met. What more »
Kingston upon Hull, England Metropolitan Area, United Kingdom Hybrid / WFH Options
Summit - Changemakers in Online Retail
Hybrid Salary: £35000-£45000 DOE + Commission, Flexible Working, *Every other Friday off and Excellent Benefits Are you ready to be a changemaker in performance marketing? If so, Summit has an exciting new opportunity for an Agency Partnership Manager to join us on a full-time hybrid basis in … around office time. About You As our Agency and Partnership Manager, you’ll have extensive experience working with product feeds for retail clients, analysing performance and making strategic recommendations. Key skills and knowledge include: Experience in partnership management, business development or sales within performance marketing. Strong negotiation and … stakeholders. Strategic thinker with a results-oriented mindset and track-record of achieving targets. Strong analytical mindset with the ability to interpret data, evaluate performancemetrics and make data-driven decisions. Knowledge of Google Shopping, the CSS Programme and Feed Management software. Highly organised, plans own and team more »
Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
In Technology Group Limited
Manage client relationships and project timelines. Collaborate with internal teams for campaign execution. Develop and execute effective SEO strategies Monitor and analyse website traffic, performancemetrics, and keyword rankings Analyse campaign performance and provide optimization recommendations. Requirements: Bachelor's degree in Marketing, Communications, or related field. Proven more »
manner in line with our campaigns and strategy. Website Optimisation: Conduct regular audits of our websites, identifying areas for improvement to optimise the website performance and user experience. Cross Functional Working: Build and maintain strong working relationships with our marketing teams to liaise with on content briefs and requirements … online customer experience. Content Creation: Support on content creation and editing where required, using photo editing software such as Photoshop or Canva. Reporting: Recording performancemetrics and ensuring KPI’s are up to date. Assist in the preparation of monthly ecommerce performance reports. Competitor Research: Monitoring competitor more »
Gloucester, Gloucestershire, South West, United Kingdom
Matchtech Mobility
Our client, a leading company in the aircraft landing and braking systems industry, is seeking a Supplier Performance Quality Leader in Special Processes to join their team. In this role, you will be responsible for managing the technical, logistical, and quality performance of a group of suppliers specializing … universities and Charitable activities for all Social events throughout the year, and access to Sports and Social clubs Key Responsibilities Consolidate and manage supplier performance on a monthly basis, ensuring the consistency of measurements and sharing scorecards Communicate performancemetrics to suppliers and internal teams. Implement and … oversee the supplier escalation process Coordinate and lead a multidisciplinary team to execute actions for supplier performance improvement. Conduct audits to ensure supplier network ability and capacity to follow changes. Identify and mitigate risks associated with suppliers, establish recommendations for the development of the supplier network. Support production during more »
of company assets, including laptops, workstations, and mobile devices. Develop and review KPIs in alignment with ITIL v4 practices. Seek continuous improvement by analysing performancemetrics and feedback. Function as leader within the IT division, ensuring open, transparent, and timely communication between IT, employees, and senior/executive more »
interactive Power BI dashboards and reports. Your work will visualise complex datasets in an understandable and compelling manner, enabling stakeholders to grasp key trends, performancemetrics, and operational insights. Collaboration with Stakeholders: Work closely with business teams, including operations, marketing, and finance, to gather requirements and understand their more »
the development of future planning and product roadmap activity Works with minimal supervision, using clearly defined processes and procedures Facilitates the use of the performancemetrics to improve output May be required to provide out of hours support via an on-call rota What to bring Excellent analytical more »
and talented Lead Data Scientist to spearhead data-driven decision-making, enhance business intelligence and manage data collection. You will conduct trend analysis, optimise performancemetrics and creatively communicate insights for the business. This role will collaborate closely with our Impact and Advocacy Team to drive positive change more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Forward Role
the planning, execution, and optimisation of email marketing campaigns, including segmentation, personalization, and A/B testing. Data-Driven Insights: Monitor and analyse key performancemetrics, such as open rates, click-through rates, conversion rates, and ROI, to optimise campaign performance and drive continuous improvement. Use advanced more »
objectives. Product Management: Oversee pricelists and ensure accurate and timely product uploads. Identify opportunities for upselling and new product additions to drive incremental sales. Performance Monitoring: Keep up to date with performancemetrics, category online trends, and consumer insights. Use data-driven insights to inform decision-making … with a focus on achieving measurable results. Knowledge of Amazon Ads, Wayfair Ads, or similar advertising platforms is highly desirable. Benefits: Competitive salary package Performance-based bonuses Opportunities for professional development and growth Collaborative and innovative work environment If you are passionate about ecommerce and driving online sales growth more »
Welwyn Garden City, England, United Kingdom Hybrid / WFH Options
PayPoint plc
develop our delivery in a fast-paced, service-focused environment. What will you be doing? Drive improvements through automation to enhance reliability, availability, and performance of Infrastructure services. Identify and deliver opportunities for technical and process improvements driven by automation. Ensure compliance with regulatory requirements such as PCI DSS … seek improvements to existing processes and implement them in line with PayPoint standards. Update documentation, policies, and procedures, ensuring adherence across the team. Ensure performancemetrics and monitoring are in place to meet business expectations. What would we like from you? Production Infrastructure Support and some Automation experience. more »
objectives are met across all shifts Support and lead a team and handle administrative work alongside building and supporting a strong team culture Analyze performance and suggest process improvements to optimize work and improve customer service Collaborate with other managers to standardize shift processes A day in the life … teams and external partners to make sure we stay on track to meet our customer demands and targets. This will involve analysing data and performancemetrics with leaders in your business area, as well as discussing the operational pros and cons of technical improvements with engineers. We are more »
Bradford, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Hallmark
end specific and cross-functional (Warehouse, Product, IT etc.) blending project management acumen with the technical know-how, to directly implement initiatives, improve operational performance and consumer experience. From project inception to completion and beyond, youll have an active role across all aspects of project management and implementation. Your … of key technological advancements in the market and what eCommerce best practice looks like Utilize eCommerce analytics tools to track and report on key performancemetrics, identifying opportunities for growth and improvement As new member of our team, we're looking for a confident technical expert, who's more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Spectrum Brands UK Ltd
operational excellence and drive results. Manage holidays, workload planning, and ensure smooth day-to-day operations for E-commerce customers. Monitor and optimise Operational Performancemetrics, resolve chargebacks, and implement corrective actions. Produce E-commerce KPI reports for designated customers and monitor delivery performance. Advocate for and assist more »
Reporting: Maintain accurate project documentation, including meeting minutes, progress reports, and change orders. Generate regular status reports and presentations for project stakeholders. Analyze project performancemetrics and provide insights for continuous improvement. Qualifications and Skills: Bachelor's degree in engineering, construction management, or related field; master's degree more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Circle Group
product descriptions, social media posts, and email campaigns. Develop and execute innovative marketing campaigns to drive brand awareness, customer acquisition, and retention. Analyze campaign performancemetrics and use insights to optimize future marketing strategies. Oversee photo and video shoots, ensuring high-quality visual content that aligns with brand more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Circle Group
product descriptions, social media posts, and email campaigns. Develop and execute innovative marketing campaigns to drive brand awareness, customer acquisition, and retention. Analyze campaign performancemetrics and use insights to optimize future marketing strategies. Oversee photo and video shoots, ensuring high-quality visual content that aligns with brand more »
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
FCDO Services
drive and improve our Service Desk Analysts first contact resolution rate to ensure the vital services they provide are delivered within agreed SLAs. Analysing performancemetrics and identifying relevant issues, youll assess options and recommend relevant plans of action or service improvements. But your work wont stop here more »
Milton Keynes, United Kingdom Hybrid / WFH Options
Penna
drive and improve our Service Desk Analysts first contact resolution rate to ensure the vital services they provide are delivered within agreed SLAs. Analysing performancemetrics and identifying relevant issues, you’ll assess options and recommend relevant plans of action or service improvements. But your work won’t more »