1 to 25 of 116 Performance Metrics Jobs with Remote Work Options

Success Factors Implementation SME (Service Management Processes & Performance Metrics) 12 Month Contract (Initial) Warwick Hybrid Working Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious … re-implementation of Success Factors within the organisation. The successful candidate will be responsible for driving efficiency, optimising service management processes, and establishing robust performance metrics to ensure the successful deployment and ongoing effectiveness of Success Factors and integrated tech stack. Key Accountabilities: Service Management Processes Optimisation: • Assess … current service management processes and identify areas for improvement. • Collaborate with cross-functional teams to design, implement, and optimise service management workflows. Performance Metrics Development: • Define key performance indicators (KPIs) for Success Factors implementation. • Establish essential operational level agreements (OLAs) for interconnected relationships within the technical environment more »

Website Benchmarking Specialist Role & Responsibilities Website Analysis: Conduct comprehensive benchmarking analyses of client websites, evaluating performance metrics, user experience, and overall functionality. Identify areas for improvement and opportunities for enhanced website performance. Competitor Benchmarking: Research and analyze competitor websites to understand industry benchmarks and identify best practices. Provide … insights and recommendations to enhance the client's competitive positioning. Performance Metrics: Define and track key performance indicators (KPIs) related to website performance, user engagement, and conversion rates. Develop reports and dashboards to communicate performance metrics to clients. User Experience Optimization: Collaborate with UX … years' experience in project management within a consulting organisation (Big4 preferred) Prior experience in the Museum industry (STRONG PLUS) Must be familiar with project metrics reporting and dashboards. Experience in reporting to senior/executive-level stakeholders. Experience in preparing and running workshops. Managed projects in different time zones more »

and in-app messaging, to guide customers through the onboarding process, address pain points and encourage completion and fee payment. Analyse customer data and performance metrics to identify bottlenecks and barriers in the onboarding process, and leverage insights to optimise CRM campaigns and initiatives for improved onboarding metrics. … experiments to optimise CRM campaigns and improve customer engagement and conversion rates during the onboarding process and customer deposits. Monitor and report on CRM performance metrics related to onboarding, such as sign-up completion rates, time to completion, account approval rates, activation fee payment first (and subsequent) deposits … with CRM tools and technologies, such as Ortto, Salesforce, HubSpot or similar platforms Excellent analytical skills, with the ability to analyse customer data and performance metrics to derive insights and make data-driven decisions to improve metrics Strong communication skills, both written and verbal, with the ability more »

Matter Expert: Provide expert guidance and knowledge to address complex business challenges, facilitating smoother implementation of new solutions and driving company growth. Analyze Process Performance Metrics: Utilize performance metrics like cycle time, error rates, and customer satisfaction to evaluate process effectiveness, enabling data-driven decisions for more »

Leadership: Serve as the secretariat for the UK Sustainability Council. Sustainability Projects: Coordinate projects to reduce emissions in line with our net-zero commitments. Performance Metrics: Develop and track performance metrics for sustainability initiatives. Business Cases: Prepare compelling business cases for emission reduction measures. Resource Allocation more »

the team’s objectives. Main Accountabilities: Supervising the remote/in-house Collections team to include defining targets; setting objectives and monitoring KPIs. Establish performance metrics for the 3rd Party team. Ensure skill and knowledge transfer to the 3rd Party team. Discuss progress and adherence to the SLAs … and performance metrics with the 3rd Party and Management. Including areas of improvement. Ensure regular communication with the 3rd Party team to produce effective Collection results and optimise efficiency. Actively chase payments on key Agency and/or Provider Accounts. Ensuring the timely collection of balances due from more »

digital marketing and ecommerce, ensuring innovative campaigns and measurable ROI. Support Product Development in launching new product lines through digital channels. Analyze digital marketing performance metrics to evaluate campaign effectiveness and present actionable recommendations to senior management. Requirements: Minimum 5 years of experience in digital marketing and ecommerce … social, email, PPC, SEO, and Amazon. Experience collaborating with external agencies to create innovative campaigns and achieve measurable ROI. Strong understanding of digital marketing performance metrics and the ability to analyze data to evaluate campaign effectiveness. Excellent communication skills with the ability to present actionable recommendations to senior more »

Marketing Analyst to join our dynamic team in the UK. In this role, you will play a crucial part in measuring and optimizing the performance of our digital marketing activities and driving growth for our organization. Your role will be pivotal in the optimization of marketing channels and campaign … performance to improve efficiency, optimize messaging, and our unit economics. The ideal candidate will have a passion for data-driven decision-making, a keen eye for detail, and the ability to translate complex data into actionable insights. If you thrive in a fast-paced environment and are excited about … you be doing? Conduct in-depth analysis of marketing campaigns and channels, funnel conversions, lead quality and customer intent, to inform optimisation opportunities. Monitor performance metrics daily and diagnose drops in key metrics impacting conversions and ROI Analyze performance data across digital marketing channels, such as more »

with industry organisations, associations, and influencers to amplify Ecotricity's visibility and credibility within the B2B market. Data Analysis - Utilise data-driven insights and metrics to measure campaign performance, track KPIs, and continuously optimise marketing strategies for maximum impact and ROI. Performance reporting – Lead the development of … marketing performance metrics for the Senior Leadership Team (SLT) and Board as part of performance reporting. Team Leadership - Provide mentorship, guidance, and leadership to the B2B marketing team, fostering a collaborative and high-performance culture focused on driving results. Event Management - Oversee all aspects of event more »

Integration Platforms Lead role is to direct the creation of value through data integration across all internal/external Platforms and Products through quality, performance and value-driven governance thus aligning the Integration Platforms function across the business to promote and facilitate optimisation, stability, security, and efficiency. The Integration … business user base. In addition, the Integrations Platforms lead will be accountable to collaborate with the wider TS organization on portfolio demand and delivery performance metrics. The role will maintain, incorporate, and provide facilitation of governance methods, standards, and principles across all processes and capabilities relative to Integration Platforms. … Develop, communicate, and provide strong technical guidance and mentorship to embed integration technologies across Brambles platform and product teams. Advise and provide direction of performance measurement metrics to support the operational objectives of existing and new integration platform services. Develop and align Data and Analytics Platform(s) roadmaps more »

Integration Platforms Lead role is to direct the creation of value through data integration across all internal/external Platforms and Products through quality, performance and value-driven governance thus aligning the Integration Platforms function across the business to promote and facilitate optimisation, stability, security, and efficiency. The Integration … business user base. In addition, the Integrations Platforms lead will be accountable to collaborate with the wider TS organization on portfolio demand and delivery performance metrics. The role will maintain, incorporate, and provide facilitation of governance methods, standards, and principles across all processes and capabilities relative to Integration Platforms. … Develop, communicate, and provide strong technical guidance and mentorship to embed integration technologies across Brambles platform and product teams. Advise and provide direction of performance measurement metrics to support the operational objectives of existing and new integration platform services. Develop and align Data and Analytics Platform(s) roadmaps more »

About the job Are you ready to rethink your routine? We are looking for an ambitious and passionate leader to head up the Performance Marketing team and help us take our business to the next level. Reporting into our Director of Performance Marketing and with a specific focus … leading and mentoring your team. The Role Your daily to-dos might look like this: Manage planning, execution, reporting and optimisation processes across the performance channel in a highly organised manner Develop new and innovative performance marketing strategies that drive growth and expansion, including exploring opportunities to expand … our marketing channel mix Closely monitor performance metrics ensuring we remain on target and within budget Contribute to the broader Performance Marketing Strategy and roadmap, collaborating with the Director of Performance Marketing to define short and long term objectives Distribute responsibilities across our agencies and in more »

Performance & Governance Analyst - London market insurer London - Hybrid working Im currently working with a London market insurer that are looking for a talented individual to join their Performance and Governance team. This role will offer the opportunity to work with a range of stakeholders across multiple departments and … level reporting line. Role details: * Liaising with teams across both group and local teams to gain an understanding of how teams operate and their performance * Establish reporting & SLA capabilities, reporting on performance metrics * Take an active role in implementing contract renewals calendar and tracking till completion * Drive … a performance culture with 3rd parties through vendor governance framework and tiering system * Take ownership of reporting to management through information decks and reports that engage and inform stakeholders, adhering to corporate standards Skills & Experience * Knowledge of managing 3rd parties through implementing governance processes * Development of SLAs and effective more »

Performance & Governance Analyst - London market insurer London - Hybrid working Im currently working with a London market insurer that are looking for a talented individual to join their Performance and Governance team. This role will offer the opportunity to work with a range of stakeholders across multiple departments and … level reporting line. Role details: * Liaising with teams across both group and local teams to gain an understanding of how teams operate and their performance * Establish reporting & SLA capabilities, reporting on performance metrics * Take an active role in implementing contract renewals calendar and tracking till completion * Drive … a performance culture with 3rd parties through vendor governance framework and tiering system * Take ownership of reporting to management through information decks and reports that engage and inform stakeholders, adhering to corporate standards Skills & Experience * Knowledge of managing 3rd parties through implementing governance processes * Development of SLAs and effective more »

and manage a team of IT service desk technicians, providing technical support and guidance. Take ownership of Incident, Request, Problem, and Change processes, ensuring performance excellence and driving service improvements. Document and maintain IT service desk processes and procedures. Provide coaching and mentorship to enhance the skills of team … members. Manage escalations, coordinate resolution efforts, and conduct post-incident reviews. Oversee IT asset management and procurement activities. Monitor team performance and provide regular feedback. Ensure compliance with controls, processes, and documentation standards. Collaborate on system administration for key business applications. Maintain the user computing environment to high standards … of performance and security. Analyse IT service desk performance metrics to identify areas for enhancement. Facilitate IT equipment return and disposal processes in line with data security standards. Develop and deliver training programs for the IT service desk team. Provide input into the development of IT service more »

desk technicians providing technical support to end-users. Own the Incident, Request, Problem, Change and all future ITIL-aligned processes, ensuring high levels of performance, accurate reporting and establishing service improvement activities when required. Ensure that all IT service desk processes and procedures are documented and kept up to … resolving parties, effective communication to stakeholders and post incident review Manage and take responsibility for the firm’s IT assets and procurement. Monitor the performance of the IT Service Desk team and provide regular feedback to team members and the Head of IT Operations \ CIO Ensure that appropriate controls … for key business applications Manage the user computing environment to ensure that all firm supplied devices are built and maintained to high standards of performance and security Monitor and analyse IT Service Desk performance metrics to identify areas for improvement. Ensuring the team are properly securing the more »

creating various content types, from articles to videos to ensuring their quality and timely delivery across all channels. Utilising analytics tools, you'll track performance metrics to make data-driven decisions, optimise content effectiveness, and provide valuable recommendations for improvement. Staying ahead of industry trends and best practices … conversations relevant to the electrical and construction industry and find new ways to amplify our work and voice. Utilise analytics tools to monitor content performance, adjust strategies as needed to optimise performance, and achieve key performance indicators (KPIs). Stay up to date of industry trends, competitor … the success of Certsure LLP and its members by supporting the leadership team in delivering our strategy, fostering a culture of care and high performance, and ensuring talent management and succession planning for team members. Our benefits include, but not limited... Flexible and hybrid working (depending on the role more »

business objectives and client expectations, steering our technology services towards excellence. Key Responsibilities: Ensure the effective and efficient delivery of technology services. Monitor service performance and implement improvements as needed. Oversee supplier implementation projects from initiation to completion. Ensure 3rd party projects and service improvement initiatives are delivered on … time, within scope, and on budget. Establish and monitor SLAs to measure and guarantee service performance from key service providers. Monitor and report on key performance indicators (KPIs) related to service delivery. Provide insights and recommendations for improvement based on performance metrics Manage the budget for … identify and address complex issues in a timely manner Skill in preparing reports and presentations Skill in risk management and problem-solving Experience in performance management and team development Prior experience in a managerial or supervisory role Experience of establishing and managing SLAs. Strong leadership skills to guide and more »

abroad #WhatWillYouBuild About the Role As a Revenue Operations Associate at Builder.ai, you will play a key role in enhancing the operational efficiency and performance of our sales and GTM teams. You will work closely with sales leadership and cross-functional teams to analyse performance metrics, optimise … CRM system usage and report generation Collaborate with cross-functional teams, including analytics, marketing, finance, and operations, to optimise sales processes and enhance sales performance Participate in sales leadership meetings and provide analytical support to address sales-related challenges and opportunities Coordinate and facilitate weekly sales calls and monthly … organisational and time management skills Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities and business needs Benefits Attractive performance related quarterly bonus Stock options in a $250 million funded Series D scale-up company Hybrid working 24 days annual leave + bank holidays more »

service provision. Responsibilities Leadership and Management{{:}} Lead, motivate, and support the service desk team. Plan and schedule staff shifts to ensure optimal coverage. Conduct performance reviews ensuing that service standards are being achieved. Incident and Request Management{{:}} Oversee the efficient handling of service incidents and requests, ensuring they are … work with relevant teams to implement permanent fixes. Continuous Improvement{{:}} Utilise ITIL best practices to continually assess and improve service desk processes, tools, and performance metrics. Working with our CSI Lead to implement strategies to enhance customer satisfaction and service delivery efficiency. Communication and Collaboration{{:}} Serve as a primary … knowledge base. Promote knowledge sharing and documentation of solutions to improve resolution times and self-service capabilities. Quality Assurance{{:}} Monitor service desk activities and performance metrics to ensure service levels are met. Implement quality assurance practices to maintain high standards of service. Requirements ITIL Certification, with a thorough more »

ROAS while sipping your morning coffee? If you live and breathe marketing optimi s ation, we want you on our team. Join our dynamic performance and innovation squad where your drive can thrive, delivering top results and ROI for our esteemed clients. As our p erformance m arketing PPC … s revenue growth, brand awareness, or lead generation. Join us in reshaping the digital landscape through constant optimi s ation and relentless pursuit of performance excellence ! More about the role Performance-driven mindset Youll possess a strong commitment to enhancing performance metrics, including ROI, conversion rates … s ing campaigns consistently to deliver optimal outcomes for our clients. Technical proficiency Youll have significant technical knowledge in overseeing PPC campaigns, showcasingpaid marketing performance in platforms like Google Ads and Meta Ads (formerly Facebook Ads). Youll have experience utilising analytics tools such as GA4 and Data Studio more »

status and addressing any concerns or feedback Develop strong client relationships, understanding their needs and ensuring a high level of satisfaction with our services Performance Metrics and KPIs: Define and track Key Performance Indicators (KPIs) related to project delivery, including on-time delivery, adherence to budgets, and … quality of deliverables Implement strategies to continuously improve team performance and project outcomes based on KPI analysis Business Operations: Collaborate with the business operations team to streamline processes, optimise workflows, and enhance overall efficiency Contribute to the development and implementation of strategic initiatives to drive business growth Work closely more »

approaches based on market insights. Market intelligence & client feedback: Stay updated on SME market trends, gather feedback, and share insights for strategy improvement. Reporting & performance analysis: Regularly review performance metrics and participate in team sessions for collective analysis. Professional development & networking: Acquire technical expertise, seek training opportunities … attend industry events, and engage in performance enablement. Information management: Update sales administration accurately in CRM systems. Relationships & Reporting: Directly reports to the Sales Manager. Internal collaboration: Collaborates with various departments across the organisation. External relationships: Engages with prospects, clients, and partners as appropriate. Essential Criteria: Residency and right more »

ensure our services meet the needs of our customers and that we are continually improving to meet their evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing all operational delivery activities related to customer success and experience, proving the delivery … experience relevant to this role: Reporting to the Operations Lead, our Customer Experience Manager will be responsible for all operational delivery activities , including service performance , work allocation , resource planning , risk management and line management of operational team leads in the services they manage. Manage all aspects of the Customer … at the CUSTOMER to ensure our operational service is aligned to the needs and goals, enabling a demonstrable partnership and collaborative relationship Maintain service performance and delivery targets, run the continual service improvement process, engage with regular reporting and resource management, ensuring relevant performance metrics are met more »

Job Description HSEQ Technical Assistant with Stork: To support and advise business areas to deliver improved HSEQ compliance and performance, in line with company and client expectations. This will include the management of Storks training and reporting databases. Tasks and Responsibilities as HSEQ Technical Assistant: Health, Safety and the … Environment including CSR Support progression of UK HSEQ Objectives M aintaining and driving continuous improvements in leading and lagging metric performance P roviding technical support to business lines to ensure leading and lagging measure criteria, definitions and reporting expectations are understood and implemented Ensuring environmental data is consistently and … accurately reported across business lines Gathering relevant metrics for Corporate Social Responsibility reporting Maintaining and promoting SharePoint content for the function Provide guidance and coaching on HSEQ aspects pertinent to business area Training and Reporting Day to day management of the Learning Experience Platform (LXP) Identification and allocation of more »