201 to 225 of 249 Problem Management Jobs

procedures and solutions. Initiate, facilitate and promote activities to foster IT Hosting Services architecture discoveries. Initiate, facilitate and promote activities to foster effective Risk Management awareness, including disaster avoidance, change and problem management. Minimum Requirements Bachelor's degree. 8+ years experience with multiple operating systems. May require travel more »

procedures and solutions. Initiate, facilitate and promote activities to foster IT Hosting Services architecture discoveries. Initiate, facilitate and promote activities to foster effective Risk Management awareness, including disaster avoidance, change and problem management. Minimum Requirements Bachelor's degree. 8+ years experience with multiple operating systems. May require travel more »

procedures and solutions. Initiate, facilitate and promote activities to foster IT Hosting Services architecture discoveries. Initiate, facilitate and promote activities to foster effective Risk Management awareness, including disaster avoidance, change and problem management. Minimum Requirements Bachelor's degree. 8+ years experience with multiple operating systems. May require travel more »

procedures and solutions. Initiate, facilitate and promote activities to foster IT Hosting Services architecture discoveries. Initiate, facilitate and promote activities to foster effective Risk Management awareness, including disaster avoidance, change and problem management. Minimum Requirements Bachelor's degree. 8+ years experience with multiple operating systems. May require travel more »

procedures and solutions. Initiate, facilitate and promote activities to foster IT Hosting Services architecture discoveries. Initiate, facilitate and promote activities to foster effective Risk Management awareness, including disaster avoidance, change and problem management. Minimum Requirements Bachelor's degree. 8+ years experience with multiple operating systems. May require travel more »

procedures and solutions. Initiate, facilitate and promote activities to foster IT Hosting Services architecture discoveries. Initiate, facilitate and promote activities to foster effective Risk Management awareness, including disaster avoidance, change and problem management. Minimum Requirements Bachelor's degree. 8+ years experience with multiple operating systems. May require travel more »

if they have been unresolved for a prolonged amount of time, fallen out of SLA, or subject to requested escalation by the customer or management -Responsible for the trigger of the P1 workflow -To provide accurate and concise client communications with regards to ticket updates and management including … specific reporting to Service Account Managers and Service Delivery Managers -Ensuring the Incident management system is kept up to date throughout the lifecycle of a P1 ticket. -Agree timelines and provide regular updates on a case by case basis to both internal and external points of contact. -Ensuring fault … Development of ongoing Service Improvement Plans and initiatives for the P1 process and workflow. -Assist in the development of processes to constantly improve service management, including working with technical leads throughout the business to align process and responsibilities. -Identification of knowledge and skills gaps, working with Team leaders to more »

Maintain and support BI platforms Develop and execute queries Ensure data security and compliance Required experience: Need to display evidence of past work in problem management/proactive problem management Prior experience in Service Management or Problem Management Demonstrate proficiency in utilizing ServiceNow more »

first time, on time, every time. Education Service Delivery Manager – Main responsibilities: Primary escalation point for education engineer teams and ESDMs Responsible for direct management of Helpdesk Engineers including; identification of skills gaps, creation of skills matricies, development and implementation of training program at both individual and team level … tangible reporting to show a service improvement link between program and individual performance Responsible for performance management of the team, regular score check-in’s, regular performance reviews both at individual and team level, highlighting areas for improved achievement, as well as introducing performance development plans and where necessary … and 3 server, network and desktop technical support, diagnosing customer issues and providing a high level of first time fix Incident and problem management – taking over from 1st or 2nd line engineers where escalation is required Education Service Delivery Manager – Qualifications & Knowledge: 2 years’ experience as a senior more »

Delivery Manager €20 Per hour Freelance Company/LLP Contract 6 month Contract Remote As a Service manager you will be responsible for the management of one or more vendors that are providing managed services to our core platforms, mostly around application maintenance and support. This includes setting up … and improving the governance across all areas of the delivered services including service management, incident and change management. The role will be key working with internal and external stakeholders driving service excellence in a complex and agile environment. This role is responsible for: Set up all meetings related to … SAP (ECC) and new S4 environments, as well as several adjacent platforms and services in the financial systems domain. Set up and improve service management processes with vendor interaction: change management, incident management, service level management, etc. Drive the full implementation and further improvement of the more »

Certificates Microsoft 365 Certificates CompTIA A+ Technical PC or similar certifications Microsoft Certified IT Professional (MCITP) MS Windows setup, configuration, troubleshooting MS Teams Document management and MS SharePoint Good experience in User support, Change support, Service Delivery, Problem Management; Experience in Testing, Information and Knowledge Management, Information Security Management ; Good knowledge of Component Integration and Solution Deployment; Good understanding of IT security and best practices; Experience working in a multicultural environment; Strong communications skills; English is mandatory (minimum level B2); Experience in communicating in English with non-native English speakers; Ability to provide support … pressure; Ability to handle a constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times; Good problem-solving skills; ability to visualize a problem or situation and think abstractly to solve it; Working knowledge of common operating systems and software more »

Having ideally had previous experience within SaaS support, you will need to be passionate about delivering excellent customer service, have a proactive attitude to problem solving, and buy into the team ethos. You will be working with the Resolver Team with a focus on tackling more complicated customer issues … a willingness to help your colleague will be a key attribute to the role. ESSENTIALS Excellent customer service & communication skills. Excellent analytic skills and problem-solving abilities. Ability to multitask and handle multiple simultaneous issues. Knowledge of Microsoft Windows Operating systems. Working knowledge of SQL Scripting. Knowledge of AWS … and ideally also Kubernetes. Understanding of problem management processes. Experience in incident detection, analysis, resolution, and communication. Must be able to chieve Security Clearance to agreed National Levels. Be able to part of the team providing on call 24/7 support on a rota basis. We are more »

ensuring that our people are allowed to thrive within their roles by providing better and productive ways of working. You will have responsibility for Problem Management, Service Transition, and Continuous Service Improvement (CSI) on behalf of IT Services. We are looking for an experienced Service Transition & Improvement Manager. … If this is you, please see the Skills for the Information Age (SFIA) aligned Job Description with emphasis on Service acceptance, Problem management, and Business process improvement. We are looking for someone to help us improve our digital maturity, reduce demand, and decrease incidents giving our colleagues a … advise and support as they prioritise organisational capabilities and apply service improvements. You're invited to apply with details of your Service Acceptance and Problem Management experience ideally within a large complex IT environment. You will be able to demonstrate business improvement, stakeholder development, and the ability to more »

Continuous enhancement of our Production Reporting Platforms using various technologies (Oracle, Hadoop, Denodo, ) Define, design, build and enhance business intelligence solutions Partner up with management , application owner, key business customer and team members for the delivery of regional/global services Ensure that systems, processes and methodologi es as … specified are followed to ensure effective monitoring , control and support of service delivery Incident and Problem Management to support our internal Infineon customers Your Profile You are best equipped for this task if you have: A degree in Computer Science, Information Technology or similar Some years of work … MS SQL Database Understanding of ETL technique, data modeling , and performance optimization Experienced in data warehousing projects is an added advantage Good analytical troubleshooting, problem-solving skills Able to w ork independently with minimal supervision Good communication skills in German and English We are looking to fill this position more »

Continuous enhancement of our Production Reporting Platforms using various technologies (Oracle, Hadoop, Denodo, ) Define, design, build and enhance business intelligence solutions Partner up with management , application owner, key business customer and team members for the delivery of regional/global services Ensure that systems, processes and methodologi es as … specified are followed to ensure effective monitoring , control and support of service delivery Incident and Problem Management to support our internal Infineon customers Your Profile You are best equipped for this task if you have: A degree in Computer Science, Information Technology or similar Some years of work … MS SQL Database Understanding of ETL technique, data modeling , and performance optimization Experienced in data warehousing projects is an added advantage Good analytical troubleshooting, problem-solving skills Able to w ork independently with minimal supervision Good communication skills in German and English We are looking to fill this position more »

Continuous enhancement of our Production Reporting Platforms using various technologies (Oracle, Hadoop, Denodo, ) Define, design, build and enhance business intelligence solutions Partner up with management , application owner, key business customer and team members for the delivery of regional/global services Ensure that systems, processes and methodologi es as … specified are followed to ensure effective monitoring , control and support of service delivery Incident and Problem Management to support our internal Infineon customers Your Profile You are best equipped for this task if you have: A degree in Computer Science, Information Technology or similar Some years of work … MS SQL Database Understanding of ETL technique, data modeling , and performance optimization Experienced in data warehousing projects is an added advantage Good analytical troubleshooting, problem-solving skills Able to w ork independently with minimal supervision Good communication skills in German and English We are looking to fill this position more »

Continuous enhancement of our Production Reporting Platforms using various technologies (Oracle, Hadoop, Denodo, ) Define, design, build and enhance business intelligence solutions Partner up with management , application owner, key business customer and team members for the delivery of regional/global services Ensure that systems, processes and methodologi es as … specified are followed to ensure effective monitoring , control and support of service delivery Incident and Problem Management to support our internal Infineon customers Your Profile You are best equipped for this task if you have: A degree in Computer Science, Information Technology or similar Some years of work … MS SQL Database Understanding of ETL technique, data modeling , and performance optimization Experienced in data warehousing projects is an added advantage Good analytical troubleshooting, problem-solving skills Able to w ork independently with minimal supervision Good communication skills in German and English We are looking to fill this position more »

Continuous enhancement of our Production Reporting Platforms using various technologies (Oracle, Hadoop, Denodo, ) Define, design, build and enhance business intelligence solutions Partner up with management , application owner, key business customer and team members for the delivery of regional/global services Ensure that systems, processes and methodologi es as … specified are followed to ensure effective monitoring , control and support of service delivery Incident and Problem Management to support our internal Infineon customers Your Profile You are best equipped for this task if you have: A degree in Computer Science, Information Technology or similar Some years of work … MS SQL Database Understanding of ETL technique, data modeling , and performance optimization Experienced in data warehousing projects is an added advantage Good analytical troubleshooting, problem-solving skills Able to w ork independently with minimal supervision Good communication skills in German and English We are looking to fill this position more »

Continuous enhancement of our Production Reporting Platforms using various technologies (Oracle, Hadoop, Denodo, ) Define, design, build and enhance business intelligence solutions Partner up with management , application owner, key business customer and team members for the delivery of regional/global services Ensure that systems, processes and methodologi es as … specified are followed to ensure effective monitoring , control and support of service delivery Incident and Problem Management to support our internal Infineon customers Your Profile You are best equipped for this task if you have: A degree in Computer Science, Information Technology or similar Some years of work … MS SQL Database Understanding of ETL technique, data modeling , and performance optimization Experienced in data warehousing projects is an added advantage Good analytical troubleshooting, problem-solving skills Able to w ork independently with minimal supervision Good communication skills in German and English We are looking to fill this position more »

Continuous enhancement of our Production Reporting Platforms using various technologies (Oracle, Hadoop, Denodo, ) Define, design, build and enhance business intelligence solutions Partner up with management , application owner, key business customer and team members for the delivery of regional/global services Ensure that systems, processes and methodologi es as … specified are followed to ensure effective monitoring , control and support of service delivery Incident and Problem Management to support our internal Infineon customers Your Profile You are best equipped for this task if you have: A degree in Computer Science, Information Technology or similar Some years of work … MS SQL Database Understanding of ETL technique, data modeling , and performance optimization Experienced in data warehousing projects is an added advantage Good analytical troubleshooting, problem-solving skills Able to w ork independently with minimal supervision Good communication skills in German and English We are looking to fill this position more »

Continuous enhancement of our Production Reporting Platforms using various technologies (Oracle, Hadoop, Denodo, ) Define, design, build and enhance business intelligence solutions Partner up with management , application owner, key business customer and team members for the delivery of regional/global services Ensure that systems, processes and methodologi es as … specified are followed to ensure effective monitoring , control and support of service delivery Incident and Problem Management to support our internal Infineon customers Your Profile You are best equipped for this task if you have: A degree in Computer Science, Information Technology or similar Some years of work … MS SQL Database Understanding of ETL technique, data modeling , and performance optimization Experienced in data warehousing projects is an added advantage Good analytical troubleshooting, problem-solving skills Able to w ork independently with minimal supervision Good communication skills in German and English We are looking to fill this position more »

Continuous enhancement of our Production Reporting Platforms using various technologies (Oracle, Hadoop, Denodo, ) Define, design, build and enhance business intelligence solutions Partner up with management , application owner, key business customer and team members for the delivery of regional/global services Ensure that systems, processes and methodologi es as … specified are followed to ensure effective monitoring , control and support of service delivery Incident and Problem Management to support our internal Infineon customers Your Profile You are best equipped for this task if you have: A degree in Computer Science, Information Technology or similar Some years of work … MS SQL Database Understanding of ETL technique, data modeling , and performance optimization Experienced in data warehousing projects is an added advantage Good analytical troubleshooting, problem-solving skills Able to w ork independently with minimal supervision Good communication skills in German and English We are looking to fill this position more »

Continuous enhancement of our Production Reporting Platforms using various technologies (Oracle, Hadoop, Denodo, ) Define, design, build and enhance business intelligence solutions Partner up with management , application owner, key business customer and team members for the delivery of regional/global services Ensure that systems, processes and methodologi es as … specified are followed to ensure effective monitoring , control and support of service delivery Incident and Problem Management to support our internal Infineon customers Your Profile You are best equipped for this task if you have: A degree in Computer Science, Information Technology or similar Some years of work … MS SQL Database Understanding of ETL technique, data modeling , and performance optimization Experienced in data warehousing projects is an added advantage Good analytical troubleshooting, problem-solving skills Able to w ork independently with minimal supervision Good communication skills in German and English We are looking to fill this position more »

Continuous enhancement of our Production Reporting Platforms using various technologies (Oracle, Hadoop, Denodo, ) Define, design, build and enhance business intelligence solutions Partner up with management , application owner, key business customer and team members for the delivery of regional/global services Ensure that systems, processes and methodologi es as … specified are followed to ensure effective monitoring , control and support of service delivery Incident and Problem Management to support our internal Infineon customers Your Profile You are best equipped for this task if you have: A degree in Computer Science, Information Technology or similar Some years of work … MS SQL Database Understanding of ETL technique, data modeling , and performance optimization Experienced in data warehousing projects is an added advantage Good analytical troubleshooting, problem-solving skills Able to w ork independently with minimal supervision Good communication skills in German and English We are looking to fill this position more »

their specialist markets. My client is a fully remote company who is looking to engage an IT Operations Manager with extensive experience in IT management and cloud solutions, particularly within Azure and M365 frameworks. Previous experience in the public sector would be preferable and candidates who have worked with … operational excellence of my client's IT support services, leveraging the latest cloud technologies to propel their business forward. Your expertise in incident and problem management, IT technical change management, and cloud services management will be crucial to their success. Your New Role Initiate proactive strategies … optimise systems and drive innovation. Develop and refine the IT Operations service, aligning it with strategic visions and future operational enhancements. Lead the effective management of Azure cloud services, ensuring operational excellence in cloud service delivery, efficient maintenance, and compliance with Disaster Recovery Plans. Manage internal and partnered application more »