the Application Support Analyst has primary responsibility for providing day to day operational support for the Company Application Portfolio, through the effective use and management of incident, requests and problems. You will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for … the change management process for the Company, ensuring that the all changes are managed in accordance with the appropriate policies and that they have an appropriate roll-back plan and are scheduled in conjunction with the SSC and 3 rd party suppliers as appropriate. In addition you will provide … appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd line support for the Company application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 rd more »
and industry standards. Organizes training programs for staff in the department to enhance their skills and improve their job knowledge. Produces and presents to management periodic reports of technical operations. This position will be 3 days in the office, in Raleigh and 2 days remote Qualifications: Bachelor's Degree … Application Support. What you bring: Hands-on experience in RDBMS architecture and performance tuning RDBMS like Oracle/SQL Server. Strong organizational and Incident, ProblemManagement skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure … or similar using Containers, Container Orchestration (like Kubernetes), configuration management, and Kafka Operationally Focused: Passionate about monitoring, resiliency, uptime, performance, and automation. Performance driven: Passionate about capacity planning, load testing, and stress testing. 2+ years of deep experience with AWS (or similar cloud technologies) AWS/Azure Certified is more »
and industry standards. Organizes training programs for staff in the department to enhance their skills and improve their job knowledge. Produces and presents to management periodic reports of technical operations. This position will be 3 days in the office, in Raleigh and 2 days remote Qualifications: Bachelor's Degree … Application Support. What you bring: Hands-on experience in RDBMS architecture and performance tuning RDBMS like Oracle/SQL Server. Strong organizational and Incident, ProblemManagement skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure … or similar using Containers, Container Orchestration (like Kubernetes), configuration management, and Kafka Operationally Focused: Passionate about monitoring, resiliency, uptime, performance, and automation. Performance driven: Passionate about capacity planning, load testing, and stress testing. 2+ years of deep experience with AWS (or similar cloud technologies) AWS/Azure Certified is more »
and industry standards. Organizes training programs for staff in the department to enhance their skills and improve their job knowledge. Produces and presents to management periodic reports of technical operations. This position will be 3 days in the office, in Raleigh and 2 days remote Qualifications: Bachelor's Degree … Application Support. What you bring: Hands-on experience in RDBMS architecture and performance tuning RDBMS like Oracle/SQL Server. Strong organizational and Incident, ProblemManagement skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure … or similar using Containers, Container Orchestration (like Kubernetes), configuration management, and Kafka Operationally Focused: Passionate about monitoring, resiliency, uptime, performance, and automation. Performance driven: Passionate about capacity planning, load testing, and stress testing. 2+ years of deep experience with AWS (or similar cloud technologies) AWS/Azure Certified is more »
and industry standards. Organizes training programs for staff in the department to enhance their skills and improve their job knowledge. Produces and presents to management periodic reports of technical operations. This position will be 3 days in the office, in Raleigh and 2 days remote Qualifications: Bachelor's Degree … Application Support. What you bring: Hands-on experience in RDBMS architecture and performance tuning RDBMS like Oracle/SQL Server. Strong organizational and Incident, ProblemManagement skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure … or similar using Containers, Container Orchestration (like Kubernetes), configuration management, and Kafka Operationally Focused: Passionate about monitoring, resiliency, uptime, performance, and automation. Performance driven: Passionate about capacity planning, load testing, and stress testing. 2+ years of deep experience with AWS (or similar cloud technologies) AWS/Azure Certified is more »
and industry standards. Organizes training programs for staff in the department to enhance their skills and improve their job knowledge. Produces and presents to management periodic reports of technical operations. This position will be 3 days in the office, in Raleigh and 2 days remote Qualifications: Bachelor's Degree … Application Support. What you bring: Hands-on experience in RDBMS architecture and performance tuning RDBMS like Oracle/SQL Server. Strong organizational and Incident, ProblemManagement skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure … or similar using Containers, Container Orchestration (like Kubernetes), configuration management, and Kafka Operationally Focused: Passionate about monitoring, resiliency, uptime, performance, and automation. Performance driven: Passionate about capacity planning, load testing, and stress testing. 2+ years of deep experience with AWS (or similar cloud technologies) AWS/Azure Certified is more »
and industry standards. Organizes training programs for staff in the department to enhance their skills and improve their job knowledge. Produces and presents to management periodic reports of technical operations. This position will be 3 days in the office, in Raleigh and 2 days remote Qualifications: Bachelor's Degree … Application Support. What you bring: Hands-on experience in RDBMS architecture and performance tuning RDBMS like Oracle/SQL Server. Strong organizational and Incident, ProblemManagement skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure … or similar using Containers, Container Orchestration (like Kubernetes), configuration management, and Kafka Operationally Focused: Passionate about monitoring, resiliency, uptime, performance, and automation. Performance driven: Passionate about capacity planning, load testing, and stress testing. 2+ years of deep experience with AWS (or similar cloud technologies) AWS/Azure Certified is more »
and industry standards. Organizes training programs for staff in the department to enhance their skills and improve their job knowledge. Produces and presents to management periodic reports of technical operations. This position will be 3 days in the office, in Raleigh and 2 days remote Qualifications: Bachelor's Degree … Application Support. What you bring: Hands-on experience in RDBMS architecture and performance tuning RDBMS like Oracle/SQL Server. Strong organizational and Incident, ProblemManagement skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure … or similar using Containers, Container Orchestration (like Kubernetes), configuration management, and Kafka Operationally Focused: Passionate about monitoring, resiliency, uptime, performance, and automation. Performance driven: Passionate about capacity planning, load testing, and stress testing. 2+ years of deep experience with AWS (or similar cloud technologies) AWS/Azure Certified is more »
and industry standards. Organizes training programs for staff in the department to enhance their skills and improve their job knowledge. Produces and presents to management periodic reports of technical operations. This position will be 3 days in the office, in Raleigh and 2 days remote Qualifications: Bachelor's Degree … Application Support. What you bring: Hands-on experience in RDBMS architecture and performance tuning RDBMS like Oracle/SQL Server. Strong organizational and Incident, ProblemManagement skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure … or similar using Containers, Container Orchestration (like Kubernetes), configuration management, and Kafka Operationally Focused: Passionate about monitoring, resiliency, uptime, performance, and automation. Performance driven: Passionate about capacity planning, load testing, and stress testing. 2+ years of deep experience with AWS (or similar cloud technologies) AWS/Azure Certified is more »
and industry standards. Organizes training programs for staff in the department to enhance their skills and improve their job knowledge. Produces and presents to management periodic reports of technical operations. This position will be 3 days in the office, in Raleigh and 2 days remote Qualifications: Bachelor's Degree … Application Support. What you bring: Hands-on experience in RDBMS architecture and performance tuning RDBMS like Oracle/SQL Server. Strong organizational and Incident, ProblemManagement skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure … or similar using Containers, Container Orchestration (like Kubernetes), configuration management, and Kafka Operationally Focused: Passionate about monitoring, resiliency, uptime, performance, and automation. Performance driven: Passionate about capacity planning, load testing, and stress testing. 2+ years of deep experience with AWS (or similar cloud technologies) AWS/Azure Certified is more »
and industry standards. Organizes training programs for staff in the department to enhance their skills and improve their job knowledge. Produces and presents to management periodic reports of technical operations. This position will be 3 days in the office, in Raleigh and 2 days remote Qualifications: Bachelor's Degree … Application Support. What you bring: Hands-on experience in RDBMS architecture and performance tuning RDBMS like Oracle/SQL Server. Strong organizational and Incident, ProblemManagement skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure … or similar using Containers, Container Orchestration (like Kubernetes), configuration management, and Kafka Operationally Focused: Passionate about monitoring, resiliency, uptime, performance, and automation. Performance driven: Passionate about capacity planning, load testing, and stress testing. 2+ years of deep experience with AWS (or similar cloud technologies) AWS/Azure Certified is more »
and industry standards. Organizes training programs for staff in the department to enhance their skills and improve their job knowledge. Produces and presents to management periodic reports of technical operations. This position will be 3 days in the office, in Raleigh and 2 days remote Qualifications: Bachelor's Degree … Application Support. What you bring: Hands-on experience in RDBMS architecture and performance tuning RDBMS like Oracle/SQL Server. Strong organizational and Incident, ProblemManagement skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure … or similar using Containers, Container Orchestration (like Kubernetes), configuration management, and Kafka Operationally Focused: Passionate about monitoring, resiliency, uptime, performance, and automation. Performance driven: Passionate about capacity planning, load testing, and stress testing. 2+ years of deep experience with AWS (or similar cloud technologies) AWS/Azure Certified is more »
and industry standards. Organizes training programs for staff in the department to enhance their skills and improve their job knowledge. Produces and presents to management periodic reports of technical operations. This position will be 3 days in the office, in Raleigh and 2 days remote Qualifications: Bachelor's Degree … Application Support. What you bring: Hands-on experience in RDBMS architecture and performance tuning RDBMS like Oracle/SQL Server. Strong organizational and Incident, ProblemManagement skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure … or similar using Containers, Container Orchestration (like Kubernetes), configuration management, and Kafka Operationally Focused: Passionate about monitoring, resiliency, uptime, performance, and automation. Performance driven: Passionate about capacity planning, load testing, and stress testing. 2+ years of deep experience with AWS (or similar cloud technologies) AWS/Azure Certified is more »
and industry standards. Organizes training programs for staff in the department to enhance their skills and improve their job knowledge. Produces and presents to management periodic reports of technical operations. This position will be 3 days in the office, in Raleigh and 2 days remote Qualifications: Bachelor's Degree … Application Support. What you bring: Hands-on experience in RDBMS architecture and performance tuning RDBMS like Oracle/SQL Server. Strong organizational and Incident, ProblemManagement skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure … or similar using Containers, Container Orchestration (like Kubernetes), configuration management, and Kafka Operationally Focused: Passionate about monitoring, resiliency, uptime, performance, and automation. Performance driven: Passionate about capacity planning, load testing, and stress testing. 2+ years of deep experience with AWS (or similar cloud technologies) AWS/Azure Certified is more »
and industry standards. Organizes training programs for staff in the department to enhance their skills and improve their job knowledge. Produces and presents to management periodic reports of technical operations. This position will be 3 days in the office, in Raleigh and 2 days remote Qualifications: Bachelor's Degree … Application Support. What you bring: Hands-on experience in RDBMS architecture and performance tuning RDBMS like Oracle/SQL Server. Strong organizational and Incident, ProblemManagement skills. Technical skills and tools knowledge: ServiceNow, Remedy, Oracle, SQL. 3+ years Deep Understanding of service design for Cloud (AWS/Azure … or similar using Containers, Container Orchestration (like Kubernetes), configuration management, and Kafka Operationally Focused: Passionate about monitoring, resiliency, uptime, performance, and automation. Performance driven: Passionate about capacity planning, load testing, and stress testing. 2+ years of deep experience with AWS (or similar cloud technologies) AWS/Azure Certified is more »
we are hiring forInfrastructure Architect for our London office location : London Type: Permanent job details : Root cause analysis and problem management. Active directory, DNS, DHCP, File and print services administration and management. Supported OpCos IT service administration and management. 2nd & 3rd line support for all Wintel, AD, DNS, DHCP … RSA, Certificate Authority RDWEB, Trillex EPO, Encryption and all services etc. Azure AD Connect and ADFS administration and management Perimeter Services & WAN/LAN implementation and support Forti manager and Analyzer administration and management. Voice (Mitel cloud PBX) administration Process and technical Documentation. Cloud Services administration and management (AWS workspace, O365 License allocation, O365, EMS, SharePoint, MS Team and Intune Administration etc.) VMWare & vCenter support, installation, management and maintenance. Veeam Backup/restore administration Hardware configuration review and sizing for servers and storages. Nimble San and Thecus NAS Support, management and maintenance. FTP, Lotus notes more »
address complex issues escalated from lower tiers (1st and 2nd line support). This may involve troubleshooting hardware, software, and network-related problems. Incident Management : Take ownership of escalated incidents, ensuring they are resolved efficiently and effectively within agreed-upon service level agreements. ProblemManagement : Identify underlying … of recurring incidents and implement long-term solutions to prevent their recurrence. Conduct thorough root cause analysis and document findings for future reference. Change Management : Assess and implement changes to IT systems and infrastructure, ensuring minimal disruption to operations. Technical Documentation : Create and maintain comprehensive documentation. Customer Support : Interface more »
PKI and MS Office elements. Production and review of low levels of design artefacts. Supporting wider NSoIT(D) system testing activities. Working with Service Management to resolve issues. Essential skills, qualifications and experience In order to deliver this service, it is essential that the following skills can be provided … cost, and time. Working as part of a large technical team. Working with PowerShell. Microsoft MCSE Qualification or similar A firm grasp of service management tooling and ITIL. Strong communication skills, both written and verbal. Strong critical thinking and analytical skills to solve problems and propose new ideas. Competency … in MS Office Suite. Desirable skills, qualifications and experience Working to: Support live services. Support Incident investigations. Support Problem Management. Support Change Management. Support Defect Managementmore »
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
Trusted Technology Ltd
Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company … MS Clustering, Active Directory Services, Group Policy, Windows Terminal Services, Certificate Services, ADFS, PowerShell. Experience supporting large/enterprise level infrastructures. Excellent analytical and problem-solving skills to achieve prompt resolution. Strong experience of incident and problem management. An understanding of service management standards and tools (ITIL … technologies: SAN, Fibre Channel Switches etc. IaaS and Cloud technologies; Microsoft Azure, Office 365. Networking, including TCP/IP, DNS, WINS, DHCP, wireless. System Management and monitoring technologies; SCOM, SCCM, MECM Anti-virus technologies Develop, produce, and maintain documentation. This role is subject to a clear standard DBS check more »
Active Directory Engineer provides support, implementation, and design services for Microsoft Active Directory and Windows-based systems across the enterprise, including directory and identity management solutions. The core infrastructure technology duties include enterprise Microsoft Active Directory, ADFS, Microsoft Certificate Services, Azure Authentication, policy configuration, and top-level support for … implementation via partnership with project and other teams. •Identify opportunities to innovate, extend and enhance service delivery everywhere possible. •Perform Root Cause Analysis and ProblemManagement for directory services environment. •Serve as the escalation point for application support and troubleshooting, provide guidance and direction in resolution of escalated … escalation for support issues. •Expert knowledge in: Creating, administering, and troubleshooting Group Policies (GPOs);Active Directory Federation Services (ADFS), SAML, SSO; Windows Certificates Services Management; Distributed File System including both DFS-N, and DFS-R •Mid-level knowledge in: Windows Server Operating Systems (2012 R2 to 2022);Azure Active more »
Active Directory Engineer provides support, implementation, and design services for Microsoft Active Directory and Windows-based systems across the enterprise, including directory and identity management solutions. The core infrastructure technology duties include enterprise Microsoft Active Directory, ADFS, Microsoft Certificate Services, Azure Authentication, policy configuration, and top-level support for … implementation via partnership with project and other teams. •Identify opportunities to innovate, extend and enhance service delivery everywhere possible. •Perform Root Cause Analysis and ProblemManagement for directory services environment. •Serve as the escalation point for application support and troubleshooting, provide guidance and direction in resolution of escalated … escalation for support issues. •Expert knowledge in: Creating, administering, and troubleshooting Group Policies (GPOs);Active Directory Federation Services (ADFS), SAML, SSO; Windows Certificates Services Management; Distributed File System including both DFS-N, and DFS-R •Mid-level knowledge in: Windows Server Operating Systems (2012 R2 to 2022);Azure Active more »
Active Directory Engineer provides support, implementation, and design services for Microsoft Active Directory and Windows-based systems across the enterprise, including directory and identity management solutions. The core infrastructure technology duties include enterprise Microsoft Active Directory, ADFS, Microsoft Certificate Services, Azure Authentication, policy configuration, and top-level support for … implementation via partnership with project and other teams. •Identify opportunities to innovate, extend and enhance service delivery everywhere possible. •Perform Root Cause Analysis and ProblemManagement for directory services environment. •Serve as the escalation point for application support and troubleshooting, provide guidance and direction in resolution of escalated … escalation for support issues. •Expert knowledge in: Creating, administering, and troubleshooting Group Policies (GPOs);Active Directory Federation Services (ADFS), SAML, SSO; Windows Certificates Services Management; Distributed File System including both DFS-N, and DFS-R •Mid-level knowledge in: Windows Server Operating Systems (2012 R2 to 2022);Azure Active more »
Active Directory Engineer provides support, implementation, and design services for Microsoft Active Directory and Windows-based systems across the enterprise, including directory and identity management solutions. The core infrastructure technology duties include enterprise Microsoft Active Directory, ADFS, Microsoft Certificate Services, Azure Authentication, policy configuration, and top-level support for … implementation via partnership with project and other teams. •Identify opportunities to innovate, extend and enhance service delivery everywhere possible. •Perform Root Cause Analysis and ProblemManagement for directory services environment. •Serve as the escalation point for application support and troubleshooting, provide guidance and direction in resolution of escalated … escalation for support issues. •Expert knowledge in: Creating, administering, and troubleshooting Group Policies (GPOs);Active Directory Federation Services (ADFS), SAML, SSO; Windows Certificates Services Management; Distributed File System including both DFS-N, and DFS-R •Mid-level knowledge in: Windows Server Operating Systems (2012 R2 to 2022);Azure Active more »
Active Directory Engineer provides support, implementation, and design services for Microsoft Active Directory and Windows-based systems across the enterprise, including directory and identity management solutions. The core infrastructure technology duties include enterprise Microsoft Active Directory, ADFS, Microsoft Certificate Services, Azure Authentication, policy configuration, and top-level support for … implementation via partnership with project and other teams. •Identify opportunities to innovate, extend and enhance service delivery everywhere possible. •Perform Root Cause Analysis and ProblemManagement for directory services environment. •Serve as the escalation point for application support and troubleshooting, provide guidance and direction in resolution of escalated … escalation for support issues. •Expert knowledge in: Creating, administering, and troubleshooting Group Policies (GPOs);Active Directory Federation Services (ADFS), SAML, SSO; Windows Certificates Services Management; Distributed File System including both DFS-N, and DFS-R •Mid-level knowledge in: Windows Server Operating Systems (2012 R2 to 2022);Azure Active more »
Active Directory Engineer provides support, implementation, and design services for Microsoft Active Directory and Windows-based systems across the enterprise, including directory and identity management solutions. The core infrastructure technology duties include enterprise Microsoft Active Directory, ADFS, Microsoft Certificate Services, Azure Authentication, policy configuration, and top-level support for … implementation via partnership with project and other teams. •Identify opportunities to innovate, extend and enhance service delivery everywhere possible. •Perform Root Cause Analysis and ProblemManagement for directory services environment. •Serve as the escalation point for application support and troubleshooting, provide guidance and direction in resolution of escalated … escalation for support issues. •Expert knowledge in: Creating, administering, and troubleshooting Group Policies (GPOs);Active Directory Federation Services (ADFS), SAML, SSO; Windows Certificates Services Management; Distributed File System including both DFS-N, and DFS-R •Mid-level knowledge in: Windows Server Operating Systems (2012 R2 to 2022);Azure Active more »
