Work on L2 and L3 incidents and report progress Update systems with progress on incident Work with third parties to resolve incidents Update config management and knowledge management databases Support path to live releasemanagement Required Technical and Professional Expertise Expert knowledge and use of Microsoft more »
Greater London, England, United Kingdom Hybrid / WFH Options
Apollo Solutions
to product teams, where L3/L4 support is required. Driving several cloud compliance framework controls such as Annual DR and recovery testing, capacity management, etc. Continually improve the percentage of service tickets and incidents resolved by the team and not escalated to another team. Identifying top reasons for … and addressing the root cause thereby reducing the number of tickets quarter by quarter. Provide thought leadership in operational areas such as change and releasemanagement, capacity management, backup and recovery etc. Ensuring the team is correctly skilled for the roles and identifying candidates to transition from more »
Birmingham, West Midlands, United Kingdom Hybrid / WFH Options
SF Recruitment (Tech)
Working with a leading business in Birmingham in their search for a Service Transition Manager/Release Manager to join them on a fixed term contract until July 2026. Paying up to £54,500 base + 14.5% pension contribution and 40 days annual leave. Hybrid working is in place. … Main Duties From an IT perspective, the Service Transition Manager is to ensure a consistent and effective transition through: Transition Management - Work closely with the Applications Quality Assurance Manager, Service Management, Service Owners, Business Analysts and the Project Office to ensure that the transition and release meets … the requirements of the programme. - Lead and coordinate ReleaseManagement teams ensuring that releases deliver the value to the team on time meeting quality and governance considerations and that these releases are documented and evidenced as required. - Liaise with Service Management leads (i.e. Service Desk, Knowledge, Change more »
Aldermaston, England, United Kingdom Hybrid / WFH Options
Global Technology Solutions Ltd
Application Packaging Team is responsible for managing the end to end delivery of applications and Operating System gold builds, and the on-going lifecycle management for those applications. Behaviours • Demonstrate the ability to methodically work through issues • Identify issues end users might be facing and drive improvement and simplifications … to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills • Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project • Strong Application Packaging experience using Flexera AdminStudio, InstallShield, IS Recapture & ORCA • Expert understanding … savvy and understand the concerns and priorities of our customer and our own support teams ESSENTIALS SKILLS/QUALIFICATIONS: • Basic Understanding of IT project management methodologies including agile and waterfall • Basic Knowledge of project management tools and techniques • Microsoft Active Directory 2003-2016 server • Microsoft Group Policy Objects more »
Enterprise model. KPMG are growing their Powered Apps team to meet an ever-increasing demand for our market leading services and are seeking IT management consultants with relevant expertise and experience. What will you be doing? Communicating compelling and well thought out solutions for Oracle Enterprise Resource Planning (ERP … in response to complex client problems. Supporting business development and project delivery activities across clients from multiple industries. System design and delivery, including releasemanagement, integration management, data migration strategy and management. Defining an overall Enterprise Resource Planning (ERP) solution leveraging leading practice solutions to support the … Procurement. A background in designing and delivering end-to-end business processes across multiple functional areas including Invoice to Cash (Receivables, Collection and Cash Management), Record to Report (General Ledger including Intercompany), Procure to Pay (Sourcing, Procurement, Payables and Payments), Acquire to Retire (Fixed Assets), Project to Result (Project more »
Salesforce Release Manager Start date: 1st July Contract Length: 6 months contract, potential to extend Rate: Competitive Location: UK and central Europe can be considered IR35: Inside IR35 Role: Computer Futures is looking for a Salesforce Release Manager to join our client on a contract basis for … to work with candidates on a Tier 2 VISA or unable to provide sponsorship. Skills & requirements: Responsible for defining, implementing, and executing the Salesforce release process 3+ years experience in DevOps releasemanagement role Previously used Lightning Components (Aura/LWC) and Jira Be an expert in more »
environment ensuring all applications are being fully supported in Test/Non production mode. 5+ years of experience in Test/Non production deployment management experience. This role is to support and execute deployments in non-prod environments Worked in complex , multi stream application environment To deploy builds into … non production environments To Work closely with Development and ReleaseManagement to solve complex Build/Deployment process throughout all phases of the software To ensure all changes fall within application maintenance windows Ability to create builds (Hotfix and/or full EAR) using the information provided by … identify processes in need of automation or scripting To Build and maintain automatic deployment scripts To be able to coordinate with different teams - Configuration Management team, DBA's, Customer Infra teams and Application Development teams as part of deployment execution Ability to understand various deployment release notes and more »
for a Technical Support Analyst to join our team. Reporting to the Technical Support Team Lead, you will be accountable for Incident, Change, Problem & Releasemanagement, providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the … effective management of all incoming customer tickets and queries. This includes, but is not limited to: Gather all pertinent information from customers to ensure a full understanding of the query and/or issue raised Provide in-depth analysis including testing, resolution where applicable & updating the customers timely Manage … s) Provide timely updates to the customer regarding the status of their queries and/or issues Manage Major Incidents by following major incident management process & communication (customers & internal management) Manage Service Desk tickets following ITIL guidelines as outlined in the Service Desk Call handling procedures or as more »
may not have a full complement of relevant work experience. About Federated Hermes; Federated Hermes, Inc. is a global leader in active, responsible investment management, with $715.0 billion in assets under management, as of March 31, 2023. We deliver investment solutions that help investors target a broad range … of outcomes and provide equity, fixed-income, alternative/private markets, multi-asset and liquidity management strategies to more than 11,000 institutions and intermediaries worldwide. Our clients include corporations, government entities, insurance companies, foundations and endowments, banks and broker/dealers. Headquartered in Pittsburgh, Federated Hermes has more …/standards and follow the prescribed governance • development of relevant tests for processes • adherence to development best practices • adherence to internal change control and releasemanagement processes. • document solutions development • stay current with the state of new data and analytics features within the Azure platform Candidate Profile: • passionate more »
a proven track record of delivery Continuous Integration/Build processes What additional skills will be good to have? Kubernetes experience Environment, Change and ReleaseManagement background Software Configuration Management/Branching/Version Control Microservices based architecture and patterns. cloud concepts and cloud architecture, different types more »
an experienced Application Packager to join the Software Discovery & Application Packaging Team, who are responsible for the end-to-end delivery and ongoing lifecycle management of applications and Operating System gold builds for prestigious customers. The successful candidate will have proven experience of software application packaging, excellent communication and … key stakeholders and wider IT support teams. Skills & Experience Current/Active Security Clearance at SC or DV level. Proven experience of Application Lifecycle Management in an Enterprise environment. Strong Application Packaging experience using Flexera AdminStudio & ORCA Expert understanding of MSI technology Expert understanding of APP-V Experience of … standards, processes, and best practices Some scripting skills (e.g. BAT, PowerShell, VB or C# Scripts) Broad understanding of IT infrastructure - basic knowledge of project management tools/techniques, cloud/networking technologies, awareness of Change/ReleaseManagement etc. Desirable ServiceNow ITIL Foundation Application layering (VMware App more »
Employment Type: Permanent
Salary: £50000 - £58500/annum + Health, Life, Pension, 23 Days Hol
Greater London, England, United Kingdom Hybrid / WFH Options
Aquent UK
Develop proficiency in planning, and leverage at least one of execution methodologies (e.g., Agile, Waterfall) to make teams most effective. Possess proficiency in communications management and tailoring to different audiences and develop relevant domain knowledge required to perform job (e.g., Networking Protocols, Payments Infrastructure, OS Ecosystem, ReleaseManagement … . Demonstrate technical understanding to the degree required and be comfortable working with engineers and with technology. Responsibilities under the direction of Manager Communications management (PgM/TPgM) Design and deliver predictable program communication plans in collaboration with program stakeholders, including targeted communications by stakeholder type. Represent the program … making. Advocate for Product Inclusion by considering equitable outcomes for all users in all addressable markets. Managing organizational change (PgM/TPgM) Execute change management requirements that are identified by program stakeholders. Develop change management rollout plans for programs including impact analyzes in close collaboration with program stakeholders. more »
and Compliance Teams to ensure the timely and quality delivery of projects. This is a very hands-on role to ensure smooth and efficient release process of the platform, as well as maintain high security posture of the platform and the company. Key responsibilities: Operationally support the platform on … Azure cloud infrastructure: deployments, patching, monitoring, alerting, troubleshooting, releasemanagement Oversee, monitor, document and improve security practices implementation relating to Cloud and network infrastructure Support development team by assisting in Gitlab management, Continuous Integration and release processes Support compliance team in documenting processes related to the more »
Woking, England, United Kingdom Hybrid / WFH Options
Pyramid Recruitment Ltd
role in ensuring the quality of our client's software solutions. Working closely with the SLT and MLT, as well as developers and project management, you will use SAFE agile methodology and industry-standard processes to guarantee our client's products meet customer requirements. Your Responsibilities: Fully own and … capability and processes across products. Own the long-term vision and execution of automation capabilities and regression targets. Perform regular one-on-one team management and formal performance reviews. Foster and mentor QA team members. Drive a continued quality mindset and responsibility within the business. Co-ordinate with project … Minimum three years' experience in people/team management. Preferred experience in the "Fintech" industry and/or comprehensive payments knowledge. Demonstrable Senior Test Management background and experience. Teamwork and motivation skills. Organization and delegation skills. Forward planning and strategic thinking. Problem-solving and decision-making abilities. Effective communicator more »
on the design, development, and hold accountability for data engineering services, including storage, orchestration, transformation & semantic layers across the banks data warehouse(eos) Line management of internal data engineers and Third Party Consultants Design & build ELT processes, data warehouse architectures, data marts, cubes, and dashboards; in-line with strategy … solving and data analysis Work in an agile, proactive manner; delivering high-quality solutions in agreed timescales Lead on data engineering activities such as releasemanagement, environment controls, CICD pipeline orchestration Experience Required Proven 10 years of BI development experience in financial services 5 years of Solution Delivery … experience in utilizing Microsoft Azure BI stack Senior Stakeholder Management - Heads Of + Divisional Accountants Line Management Experience - Internal Data Engineers + 3rd Party Consultants This is a permanent role which is based in London with hybrid working. more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Sherborne Talent Solutions
to streamline deployment processes and improve operational efficiency. This involves implementing efficient CI/CD pipelines, automating build and deployment processes, and establishing effective releasemanagement practices. Lead the adoption and integration of cloud-native technologies, with a particular focus on the Azure Cloud Platform. This includes evaluating more »
platforms for developed solutions. Suggest and implement relevant improvements to the developed services and platforms in use within SMFL. Integrate into the Agile project management environment, estimating and completing work in an accurate manner to support project planning. Create accurate and clear documentation to allow full knowledge transfer within … the development team, and administration of services by the wider technology team where appropriate. Build and maintain effective relationships with internal key stakeholders (Management Team, Credit Risk etc.) Build and maintain effective relationships with 3rd party development teams, where they integrate with our developed solutions, and where required. The … integration, Test Driven Development (TDD), regression and functional testing methods. Knowledge, understanding and experience of application security. Knowledge, understanding and experience of change and releasemanagement processes. Good analytical/problem solving skills. Good communication skills (written and verbal), applied at all levels across an organisation. Design Patterns more »
and troubleshooting skills within the .NET environment, including performance optimization and monitoring. Familiarity with a range of software development tools, such as source code management (e.g. Azure DevOps, Git), build and releasemanagement (e.g. Azure DevOps Pipelines) and test automation (e.g. unit testing tools, BDD tools like more »
and troubleshooting skills within the .NET environment, including performance optimization and monitoring. Familiarity with a range of software development tools, such as source code management (e.g. Azure DevOps, Git), build and releasemanagement (e.g. Azure DevOps Pipelines) and test automation (e.g. unit testing tools, BDD tools like more »
SQL Server (T-SQL), PowerShell, HTML, JavaScript Should have working knowledge on Azure Service Bus and Rabbit MQ Proficient in CI/CD and releasemanagement using Azure pipeline (Infrastructure as Code using ARM templates). Should have experience in the implementation of microservice/micro database projects. more »
SQL Server (T-SQL), PowerShell, HTML, JavaScript Should have working knowledge on Azure Service Bus and Rabbit MQ Proficient in CI/CD and releasemanagement using Azure pipeline (Infrastructure as Code using ARM templates). Should have experience in the implementation of microservice/micro database projects. more »
with a focus on CRM. Knowledge of DevOps, Continuous Integration, and Continuous Delivery (CI/CD) using tools like TFS, Azure DevOps, MSBuild, and Release Management. Experience in Agile setups. Proven track record with Microsoft apps and platforms. Solid experience and knowledge in Microsoft development, Test-Driven Development (TTD more »
the JIRA and acceptance criteria for any task planned. For the sprint with the team. Discussion with QA team for any qa/uat release and discuss the test plans. Follow the releasemanagement process and plan for any production turnover. Providing support for critical production issue. more »
fast-paced environment An ability to own all aspects of development projects from start to finish, from establishing business requirements to development, testing and releasemanagement The desire and cultural fit to work in an organisation of our size, where one can own the whole problem and manage … and academically. We would also prefer you to have: Experience working directly with business users Front and middle office experience at a bank, asset management firm or hedge fund Experience with SpringBoot, Camel, protobuf, FIX, CATT. Experience designing for performance using threading McGregor Boyall is an equal opportunity employer more »
responsible for defining and overseeing the technology tools (powered by Dynamics 365 and Power Platforms), architecture, and roadmap supporting our client account and relationship management services and tools that will enable BCG's commercial Managing Director and Partners to meet the needs of a rapidly growing firm. This is … lead time. Additionally, you will be integral in the decision of technical tooling and carry out regular reviews of performance metrics. From a people-management perspective, you will oversee technical personnel, including management of vendors. You will develop a close working relationship with the Portfolio Lead(s) to … technology standards, and adapting them to suit portfolio's needs Leading technical analysis of both packaged software solutions and custom-built applications Advocating for releasemanagement and automation best practices Ensuring proper root cause analysis and remediation is executed during any incidents or outages Working with vendors to more »