2 Temporary SLA Jobs in England

a 'Centre of Excellence' by being the Subject Matter Expert for Management Information within and across CE&I systems identifying trends, areas of concern, SLA performance and make recommendations, provide reports, etc. Have operational focus on the 'hard services' areas of the CAFM/IWMS, through accurate creation and review more »

will be working on a busy and active IT service desk, answering phone calls, webchats and other forms of digital contacts, keeping to agreed SLA's and KPI's. You will be supporting a key long-term partner as they go through a digital transformation with new and interesting services more »