Greater London, England, United Kingdom Hybrid / WFH Options
BritBox International
tools, such as Kubernetes, Docker, .Net, Python, or Node.js, are highly desirable. Business & Analysis Monitor service operations performance, ensuring core KPIs are met. Oversee SLA reporting and conduct ad hoc analysis, providing transparency into the global technology stack's performance. Act as an internal technology consultant, leading and managing strategic more »
london, south east england, United Kingdom Hybrid / WFH Options
BritBox International
tools, such as Kubernetes, Docker, .Net, Python, or Node.js, are highly desirable. Business & Analysis Monitor service operations performance, ensuring core KPIs are met. Oversee SLA reporting and conduct ad hoc analysis, providing transparency into the global technology stack's performance. Act as an internal technology consultant, leading and managing strategic more »
City of London, London, United Kingdom Hybrid / WFH Options
360 Resourcing
processes are designed to maintain the Azure IaaS estate in accordance with those recommendations Prioritising and managing workload effectively. Delivering projects and service to SLA Providing guidance, motivation and direction to team members ensuring work is produced to a good and consistent standard Establishing and maintaining excellent working relationships with more »
onboarding process and ensuring the day 1 induction is completed in line with business expectations. Other Duties Discussing/reviewing/answering complaints within SLA Attendance at Stakeholder Engagement Meetings as and when required Review data and implementing changes where necessary to improve claimant journey/experience Completing, checking, and more »
You will lead on the supplier relationship management across Digital and Data Services. Develop strategic relationship with key vendors and ensuring delivery meats agreed SLA, milestone, and road map. You will maintain DDS contract register and review all IT contracts and analyse spend across the Council. Influencing stakeholders and suppliers more »
data management requirements, implement a reference data solution, oversee data quality, lineage and detect anomalies in real-time using the available tools while tracking SLA's/KPI's to monitor the effectiveness of implemented solutions in improving data management practices. THE CANDIDATE: The successful candidate will have an in more »
london, south east england, United Kingdom Hybrid / WFH Options
RED10
data management requirements, implement a reference data solution, oversee data quality, lineage and detect anomalies in real-time using the available tools while tracking SLA's/KPI's to monitor the effectiveness of implemented solutions in improving data management practices. THE CANDIDATE: The successful candidate will have an in more »
E consultants on a daily basis. As a contracts manager you will: Manage suppliers and contracts for capital projects globally, to ensure adherence to SLA’s whilst spotting opportunities for cost saving, value creation and continuous improvement Work closely with project teams and procurement to manage supplier performance, working closely more »
delivery speed for a marketing channel. • Performance Measurement: • CRM Enablement: Enabling operational delivery of CRM campaigns within a global organization in compliance with agency SLA targets. Qualities we’re looking for: • Experience working in a role in digital marketing, ideally in a company operating at a global scale and working more »
london, south east england, United Kingdom Hybrid / WFH Options
ManpowerGroup
delivery speed for a marketing channel. • Performance Measurement: • CRM Enablement: Enabling operational delivery of CRM campaigns within a global organization in compliance with agency SLA targets. Qualities we’re looking for: • Experience working in a role in digital marketing, ideally in a company operating at a global scale and working more »
are captured in line with Service Desk standards. Classify calls accurately with the information provided and prioritise in line with the ServiceLevelAgreement (SLA). Investigate and diagnose Incidents by providing first line telephone support, gathering and analysing information to identify and resolve a range of technical Incidents such more »
london, south east england, United Kingdom Hybrid / WFH Options
Fitzrovia IT Limited
are captured in line with Service Desk standards. Classify calls accurately with the information provided and prioritise in line with the ServiceLevelAgreement (SLA). Investigate and diagnose Incidents by providing first line telephone support, gathering and analysing information to identify and resolve a range of technical Incidents such more »
delivery speed for a marketing channel. * Performance Measurement: * CRM Enablement: Enabling operational delivery of CRM campaigns within a global organization in compliance with agency SLA targets. Qualities we're looking for: * Experience working in a role in digital marketing, ideally in a company operating at a global scale and working more »
london (farringdon), south east england, United Kingdom Hybrid / WFH Options
Kurt Geiger
across the Retail estate, Head Office, and Warehouse. Monitor, triage and manage assigned and unassigned tickets, ensuring timely updates and resolution within the agreed SLA where defined. Support queries and issues that arrive via email, phone and walk-ins and ensure a ticket log is recorded. Work closely with third … point for incidents and issues, ensuring appropriate steps are followed for security incidents or serious outages. Process starters, leavers, and amendments promptly and within SLA where defined Identify opportunities and assist in the implementation of recommendations to reduce or remove common support issues through training, technology, or improved processes. Contribute more »
Greater London, England, United Kingdom Hybrid / WFH Options
Follow The Oak Ltd
ensuring customer satisfaction, and addressing inquiries promptly in line with ServiceLevel Agreements and core values. Responsibilities: Ensure consistent achievement of ServiceLevelAgreement (SLA) targets. Manage the Tech Support team to align with SLA targets and improve workflow. Identify and communicate areas for improvement via the Daily Support Dashboard more »
Greater London, England, United Kingdom Hybrid / WFH Options
IT Works Recruitment LTD
I’m currently working closely with a client that is looking for an experienced IFS Technical System Analyst. This is an excellent opportunity to implement a software update and deal with the customisations, data migrations and integrations. As an IFS more »
london, south east england, United Kingdom Hybrid / WFH Options
IT Works Recruitment LTD
I’m currently working closely with a client that is looking for an experienced IFS Technical System Analyst. This is an excellent opportunity to implement a software update and deal with the customisations, data migrations and integrations. As an IFS more »
completeness and taking the appropriate actions. Completing Contract Load and Premium processing requests on Sequel Eclipse Broking accurately and within the ServiceLevel Agreements (SLA’s) agreed with the business. Producing accurate and complete client and market documentation. Processing Lors entries. Processing Premium bordereaux and obtaining agreement where required. Maintaining … the status of processing requests within the SLA tracking tool. Filing relevant documentation electronically as per the agreed structures and standards. Undertaking a Second Pair of Eyes Check ensuring all processing errors are highlighted to the relevant Premium Technician. Liaising with clients, underwriters, business units and Insurance Business Accounts (IBA … we’re looking for - functional & behavioural competencies Good communication and organisation skills. Good technical and industry knowledge. Ability to multi task and meet processing SLA’s/project deadlines. Ability to build and maintain positive working relationships within and across the Group. demonstrate the five BMS values and ensure that more »
london, south east england, United Kingdom Hybrid / WFH Options
BMS Group
completeness and taking the appropriate actions. Completing Contract Load and Premium processing requests on Sequel Eclipse Broking accurately and within the ServiceLevel Agreements (SLA’s) agreed with the business. Producing accurate and complete client and market documentation. Processing Lors entries. Processing Premium bordereaux and obtaining agreement where required. Maintaining … the status of processing requests within the SLA tracking tool. Filing relevant documentation electronically as per the agreed structures and standards. Undertaking a Second Pair of Eyes Check ensuring all processing errors are highlighted to the relevant Premium Technician. Liaising with clients, underwriters, business units and Insurance Business Accounts (IBA … we’re looking for - functional & behavioural competencies Good communication and organisation skills. Good technical and industry knowledge. Ability to multi task and meet processing SLA’s/project deadlines. Ability to build and maintain positive working relationships within and across the Group. demonstrate the five BMS values and ensure that more »