SLA Jobs in London

Service Level Agreement (SLA)
England > London

The following table provides summary statistics for permanent job vacancies advertised in London with a requirement for SLA skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited SLA over the 6 months to 5 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 184 200 337
Rank change year-on-year +16 +137 +1
Permanent jobs citing SLA 407 627 815
As % of all permanent jobs advertised in London 1.73% 1.78% 1.22%
As % of the Quality Assurance & Compliance category 12.16% 10.81% 7.59%
Number of salaries quoted 243 448 562
10th Percentile £26,500 £28,750 £27,000
25th Percentile £31,250 £33,000 £32,500
Median annual salary (50th Percentile) £45,000 £47,500 £49,750
Median % change year-on-year -5.26% -4.52% -9.55%
75th Percentile £65,000 £72,500 £67,500
90th Percentile £82,000 £84,000 £85,000
England median annual salary £32,500 £40,000 £38,000
% change year-on-year -18.75% +5.26% -5.00%

All Quality Assurance and Compliance Skills
London

SLA is in the Quality Assurance and Compliance category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in London with a requirement for quality assurance or compliance skills.

Permanent vacancies with a requirement for quality assurance or compliance skills 3,346 5,800 10,743
As % of all permanent jobs advertised in London 14.20% 16.49% 16.07%
Number of salaries quoted 2,477 3,726 5,239
10th Percentile £36,000 £40,000 £40,000
25th Percentile £50,000 £50,957 £51,250
Median annual salary (50th Percentile) £67,500 £67,500 £65,000
Median % change year-on-year - +3.85% -
75th Percentile £90,000 £86,250 £85,000
90th Percentile £110,000 £102,500 £100,000
England median annual salary £52,500 £57,500 £55,000
% change year-on-year -8.70% +4.55% -

SLA
Job Vacancy Trend in London

Job postings citing SLA as a proportion of all IT jobs advertised in London.

Job vacancy trend for SLA in London

SLA
Salary Trend in London

3-month moving average salary quoted in jobs citing SLA in London.

Salary trend for SLA in London

SLA
Salary Histogram in London

Salary distribution for jobs citing SLA in London over the 6 months to 5 May 2024.

Salary histogram for SLA in London

SLA
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing SLA within the London region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London -20 56 £38,250 -41.15% 18
South London +25 36 £42,500 +1.80% 3
West London -21 23 £37,500 -6.25% 10
East London +13 12 £80,000 +23.08% 3
North London +7 9 £30,000 - 1
SLA
England

SLA
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (10.32%) Microsoft Exchange
2 25 (6.14%) SharePoint
3 5 (1.23%) CMS
3 5 (1.23%) JBoss
4 3 (0.74%) Apache Spark
4 3 (0.74%) IIS
4 3 (0.74%) Moodle
4 3 (0.74%) WordPress
5 2 (0.49%) SharePoint Server
5 2 (0.49%) Skype for Business
6 1 (0.25%) Blackberry Enterprise Server
6 1 (0.25%) Confluence
6 1 (0.25%) Exchange Server 2010
Applications
1 64 (15.72%) Microsoft Office
2 9 (2.21%) Microsoft Excel
3 4 (0.98%) Microsoft PowerPoint
4 3 (0.74%) Adobe Creative Suite
5 1 (0.25%) 1Password
Business Applications
1 5 (1.23%) Adaptiv
1 5 (1.23%) Fidessa
1 5 (1.23%) Temenos T24
2 4 (0.98%) Endur
2 4 (0.98%) Workday HCM
3 2 (0.49%) Dynamics CRM
3 2 (0.49%) Elite 3E
3 2 (0.49%) Unit4 Business World
4 1 (0.25%) Carpe Diem
4 1 (0.25%) HFM
4 1 (0.25%) Oracle EBS
4 1 (0.25%) Oracle ERP
4 1 (0.25%) Remedy ITSM
Cloud Services
1 108 (26.54%) Microsoft 365
2 89 (21.87%) SaaS
3 48 (11.79%) Azure
4 24 (5.90%) Power Automate
5 20 (4.91%) AWS
5 20 (4.91%) Power Platform
5 20 (4.91%) Snowflake
6 16 (3.93%) OneDrive
7 13 (3.19%) Entra ID
8 10 (2.46%) Dynamics 365
9 9 (2.21%) PowerApps
10 7 (1.72%) Azure DevOps
11 6 (1.47%) IaaS
12 5 (1.23%) GCP
12 5 (1.23%) Mimecast
12 5 (1.23%) PaaS
13 4 (0.98%) Amazon CloudWatch
13 4 (0.98%) Amazon S3
13 4 (0.98%) Azure ExpressRoute
13 4 (0.98%) Google Workspace
Communications & Networking
1 30 (7.37%) VPN
2 27 (6.63%) Firewall
3 23 (5.65%) DNS
3 23 (5.65%) TCP/IP
4 20 (4.91%) DHCP
5 17 (4.18%) LAN
5 17 (4.18%) WAN
6 15 (3.69%) BGP
6 15 (3.69%) OSPF
7 13 (3.19%) Wireless
8 12 (2.95%) MPLS
9 9 (2.21%) F5 BIG-IP GTM
9 9 (2.21%) F5 BIG-IP LTM
10 8 (1.97%) SD-WAN
10 8 (1.97%) VLAN
11 5 (1.23%) Cisco Firepower
11 5 (1.23%) Cisco Nexus
11 5 (1.23%) FIX Connectivity
11 5 (1.23%) VXLAN
11 5 (1.23%) Wireshark
Database & Business Intelligence
1 36 (8.85%) SQL Server
2 21 (5.16%) Tableau
3 10 (2.46%) Power BI
4 6 (1.47%) MySQL
5 4 (0.98%) Relational Database
6 2 (0.49%) Data Lake
6 2 (0.49%) Metadata
6 2 (0.49%) Oracle BI EE
6 2 (0.49%) Oracle ODI
7 1 (0.25%) Elasticsearch
7 1 (0.25%) Enterprise Data Warehouse
7 1 (0.25%) Essbase
7 1 (0.25%) Hazelcast
7 1 (0.25%) MongoDB
7 1 (0.25%) Oracle Reports
7 1 (0.25%) PostgreSQL
Development Applications
1 19 (4.67%) JIRA
2 4 (0.98%) Git
2 4 (0.98%) Jenkins
2 4 (0.98%) Postman
2 4 (0.98%) SonarQube
3 3 (0.74%) Bitbucket
3 3 (0.74%) Subversion
4 1 (0.25%) Oracle APEX
4 1 (0.25%) Sourcetree
4 1 (0.25%) Visual Studio
General
1 202 (49.63%) Social Skills
2 170 (41.77%) Finance
3 116 (28.50%) Inclusion and Diversity
4 96 (23.59%) Law
5 51 (12.53%) Analytical Skills
6 48 (11.79%) Banking
7 25 (6.14%) Marketing
8 13 (3.19%) Back Office
8 13 (3.19%) Environmental Health
9 11 (2.70%) Legal
9 11 (2.70%) Retail
10 8 (1.97%) Financial Institution
11 7 (1.72%) Public Sector
11 7 (1.72%) Telecoms
12 6 (1.47%) Advertising
13 5 (1.23%) German Language
13 5 (1.23%) Investment Banking
14 4 (0.98%) Games
14 4 (0.98%) Organisational Skills
14 4 (0.98%) Presentation Skills
Job Titles
1 126 (30.96%) Senior
2 97 (23.83%) Service Manager
3 85 (20.88%) Delivery Manager
3 85 (20.88%) Service Delivery Manager
4 78 (19.16%) Senior Delivery Manager
4 78 (19.16%) Senior Manager
4 78 (19.16%) Senior Service Delivery Manager
4 78 (19.16%) Senior Service Manager
5 70 (17.20%) Analyst
6 32 (7.86%) Service Analyst
7 30 (7.37%) Service Desk Analyst
8 28 (6.88%) Support Engineer
9 27 (6.63%) Applications Support
10 26 (6.39%) 2nd Line Support
10 26 (6.39%) Support Analyst
11 23 (5.65%) Lead
12 21 (5.16%) IT Support
13 17 (4.18%) Network Engineer
14 13 (3.19%) Applications Support Manager
14 13 (3.19%) Support Specialist
Libraries, Frameworks & Software Standards
1 22 (5.41%) HTML
2 21 (5.16%) CSS
3 7 (1.72%) ADSI
3 7 (1.72%) FIX Protocol
3 7 (1.72%) LDAP
4 6 (1.47%) REST
5 5 (1.23%) Web Services
6 4 (0.98%) .NET
6 4 (0.98%) ARM Templates
6 4 (0.98%) Azure Blueprints
6 4 (0.98%) EDI
7 3 (0.74%) XML
8 2 (0.49%) .NET Framework
8 2 (0.49%) AngularJS
8 2 (0.49%) Middleware
9 1 (0.25%) Apache Camel
9 1 (0.25%) HTML5 Canvas
9 1 (0.25%) React
9 1 (0.25%) SAML
9 1 (0.25%) Spring
Miscellaneous
1 20 (4.91%) Life Science
2 17 (4.18%) Management Information System
3 14 (3.44%) Data Centre
3 14 (3.44%) Onboarding
4 13 (3.19%) Self-Motivation
5 10 (2.46%) Blackberry
6 9 (2.21%) BYOD
7 7 (1.72%) FMCG
7 7 (1.72%) iPad
7 7 (1.72%) Smartphone
8 5 (1.23%) Credit Risk
8 5 (1.23%) Eurex
9 4 (0.98%) Distributed Denial-of-Service
9 4 (0.98%) iPhone
10 3 (0.74%) Cyber Kill Chain
10 3 (0.74%) Hedge funds
10 3 (0.74%) Learning Management System
10 3 (0.74%) VLE
11 2 (0.49%) Driving Licence
11 2 (0.49%) Housing Association
Operating Systems
1 135 (33.17%) Windows
2 47 (11.55%) Windows 10
3 37 (9.09%) Windows Server
4 24 (5.90%) Linux
4 24 (5.90%) Unix
5 10 (2.46%) Apple iOS
6 9 (2.21%) Mac OS
7 7 (1.72%) AIX
8 6 (1.47%) Android
9 5 (1.23%) CentOS
10 3 (0.74%) Red Hat Enterprise Linux
11 2 (0.49%) Windows Server 2016
12 1 (0.25%) Windows 7
12 1 (0.25%) Windows 8
12 1 (0.25%) Windows Server 2008
12 1 (0.25%) Windows Server 2012
12 1 (0.25%) Windows Server 2019
Processes & Methodologies
1 110 (27.03%) Service Delivery
2 95 (23.34%) ITIL
3 92 (22.60%) Problem-Solving
4 89 (21.87%) Mentoring
5 87 (21.38%) Customer Service
6 83 (20.39%) Contract Negotiation
7 79 (19.41%) Performance Management
8 52 (12.78%) ITSM
9 43 (10.57%) Service Management
10 41 (10.07%) Incident Management
11 29 (7.13%) Asset Management
12 24 (5.90%) Line Management
13 22 (5.41%) Problem Management
13 22 (5.41%) Root Cause Analysis
14 21 (5.16%) Process Improvement
14 21 (5.16%) Technical Leadership
15 20 (4.91%) Workflow
16 19 (4.67%) Agile
16 19 (4.67%) Ticket Management
17 18 (4.42%) Cybersecurity
Programming Languages
1 45 (11.06%) SQL
2 28 (6.88%) JavaScript
3 21 (5.16%) PowerShell
4 20 (4.91%) Python
4 20 (4.91%) T-SQL
5 11 (2.70%) Bash
6 6 (1.47%) Java
7 5 (1.23%) Perl
7 5 (1.23%) Ruby
8 4 (0.98%) Bicep
8 4 (0.98%) C#
Qualifications
1 48 (11.79%) Degree
2 11 (2.70%) ITIL Certification
3 10 (2.46%) Security Cleared
4 9 (2.21%) Computer Science Degree
4 9 (2.21%) DBS Check
5 8 (1.97%) Cisco Certification
6 7 (1.72%) Microsoft Certification
7 6 (1.47%) CCNP
8 5 (1.23%) CCIE
9 4 (0.98%) SC Cleared
10 3 (0.74%) A+ Certification
10 3 (0.74%) CCNA
10 3 (0.74%) MCSE
11 2 (0.49%) Azure Certification
11 2 (0.49%) ITIL Foundation Certificate
11 2 (0.49%) MCITP
11 2 (0.49%) MCP
12 1 (0.25%) DV Cleared
12 1 (0.25%) PMI Certification
12 1 (0.25%) PMP
Quality Assurance & Compliance
1 7 (1.72%) GDPR
2 6 (1.47%) QA
3 1 (0.25%) COSHH
3 1 (0.25%) Data Quality
3 1 (0.25%) HMG Security Policy Framework
3 1 (0.25%) ISO/IEC 27001
3 1 (0.25%) NEBOSH
System Software
1 109 (26.78%) Active Directory
2 25 (6.14%) VMware Infrastructure
3 8 (1.97%) Virtual Desktop
4 3 (0.74%) Virtual Servers
5 2 (0.49%) Firmware
6 1 (0.25%) Hyper-V
6 1 (0.25%) Veritas Cluster Server
6 1 (0.25%) VMware ESXi
6 1 (0.25%) vSphere
6 1 (0.25%) XenApp
Systems Management
1 20 (4.91%) SCCM
2 17 (4.18%) Microsoft Intune
3 6 (1.47%) FortiGate
4 5 (1.23%) Control-M
4 5 (1.23%) Kubernetes
4 5 (1.23%) Oracle Enterprise Manager
4 5 (1.23%) SafeCom
5 4 (0.98%) Istio
6 3 (0.74%) Nessus
7 2 (0.49%) Ansible
7 2 (0.49%) Rundeck
7 2 (0.49%) Single Sign-On
8 1 (0.25%) Jamf Pro
8 1 (0.25%) Kibana
8 1 (0.25%) MobiControl
8 1 (0.25%) NetBackup
8 1 (0.25%) OfficeScan
8 1 (0.25%) Terraform
8 1 (0.25%) Trend Micro Deep Security
8 1 (0.25%) WMI
Vendors
1 213 (52.33%) Microsoft
2 100 (24.57%) ServiceNow
3 81 (19.90%) Dell
4 27 (6.63%) VMware
5 23 (5.65%) Cisco
6 20 (4.91%) Oracle
7 12 (2.95%) Bloomberg
7 12 (2.95%) Citrix
8 10 (2.46%) Apple
9 9 (2.21%) F5
9 9 (2.21%) Google
9 9 (2.21%) Meraki
10 8 (1.97%) Red Hat
11 7 (1.72%) SolarWinds
12 6 (1.47%) iManage
12 6 (1.47%) Palo Alto
12 6 (1.47%) Qualys
12 6 (1.47%) Salesforce
12 6 (1.47%) Veritas
13 5 (1.23%) Sun