Urban Road, Kirkby-in-Ashfield, Nottingham, England
Ashfield District Council
Carry out any other reasonable duties and responsibilities commensurate with the grade and level of responsibility of the post. Engage with digital models of servicedelivery and support the implementation of digital working methods. Training Level 3 Business Administration apprenticeship standard, including Functional Skills if required. Tech cert more »
The Service Desk Apprentice is at the beginning of the ICT journey. A developmental role which through both formal and informal training, will progressively increase in responsibility towards the delivery of a Service Desk function to agreed service levels, performance indicators, targets and objectives as determined … by Service Level Agreements. Role To undertake training as deemed fit for the role To be shadowed/mentored by other members of the ICT team to enable knowledge transfer To meet agreed milestone of development and to seek to increase in confidence and ability in provisioning ICT servicedelivery Assist in the problem solving ICT Service Desk incidents and service requests Developing to perform ICT Service Desk function to ITIL standards and Service Levels Support the ICT Service Desk for the day to day delivery of all Company and Client more »
To provide all aspects of administrative support that will meet the needs and requirements of all Foresight servicedelivery and support staff associated with service delivery. Role Main Responsibilities To arrange meetings and take minutes for all working groups To provide additional support to the Facilities Manager more »
