Service Delivery Jobs in the East Midlands

Service Delivery
England > East Midlands

The following table provides summary statistics for permanent job vacancies advertised in the East Midlands with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 3 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 86 109 84
Rank change year-on-year +23 -25 -4
Permanent jobs citing Service Delivery 106 72 125
As % of all permanent jobs advertised in the East Midlands 2.44% 2.48% 3.60%
As % of the Processes & Methodologies category 3.02% 2.58% 3.92%
Number of salaries quoted 73 40 88
10th Percentile £24,500 £30,900 £25,925
25th Percentile £31,250 £34,375 £35,185
Median annual salary (50th Percentile) £37,500 £48,750 £45,000
Median % change year-on-year -23.08% +8.33% +8.09%
75th Percentile £51,700 £57,813 £52,188
90th Percentile £68,500 £67,500 £67,500
England median annual salary £50,000 £52,296 £52,500
% change year-on-year -4.39% -0.39% +5.00%

All Process and Methodology Skills
East Midlands

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the East Midlands with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 3,511 2,791 3,186
As % of all permanent jobs advertised in the East Midlands 80.77% 96.11% 91.71%
Number of salaries quoted 2,480 1,327 2,081
10th Percentile £25,750 £27,000 £25,750
25th Percentile £32,000 £36,625 £35,000
Median annual salary (50th Percentile) £45,000 £50,000 £47,500
Median % change year-on-year -10.00% +5.26% +5.56%
75th Percentile £56,000 £66,125 £61,000
90th Percentile £68,750 £76,250 £73,750
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in the East Midlands

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for Service Delivery in the East Midlands

Service Delivery
Salary Trend in the East Midlands

3-month moving average salary quoted in jobs citing Service Delivery in the East Midlands.

Salary trend for Service Delivery in the East Midlands

Service Delivery
Salary Histogram in the East Midlands

Salary distribution for jobs citing Service Delivery in the East Midlands over the 6 months to 3 May 2024.

Salary histogram for Service Delivery in the East Midlands

Service Delivery
Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the East Midlands region over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Nottinghamshire +8 35 £40,000 +10.34% 5
Leicestershire +10 31 £26,500 -37.28% 10
Northamptonshire +9 21 £35,000 -46.15% 10
Derbyshire -10 16 £38,250 -21.76% 15
Lincolnshire -9 3 £52,998 +63.07% 4
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (5.66%) CMS
2 5 (4.72%) SharePoint
Applications
1 4 (3.77%) Microsoft Office
2 3 (2.83%) Spreadsheet
Business Applications
1 3 (2.83%) Magento
1 3 (2.83%) Shopify
2 1 (0.94%) Sage X3
Cloud Services
1 32 (30.19%) Azure
1 32 (30.19%) Microsoft 365
2 7 (6.60%) Entra ID
3 3 (2.83%) BigCommerce
4 2 (1.89%) AWS
5 1 (0.94%) Power Platform
5 1 (0.94%) SaaS
Communications & Networking
1 17 (16.04%) Firewall
2 9 (8.49%) Network Security
2 9 (8.49%) VPN
3 6 (5.66%) Wi-Fi
4 5 (4.72%) SAN
4 5 (4.72%) Wireless
5 4 (3.77%) Cisco IOS
5 4 (3.77%) DHCP
5 4 (3.77%) DNS
5 4 (3.77%) VLAN
6 2 (1.89%) WAN
7 1 (0.94%) LAN
7 1 (0.94%) NAS
7 1 (0.94%) Software-Defined Networking
Database & Business Intelligence
1 8 (7.55%) SQL Server
2 1 (0.94%) MySQL
2 1 (0.94%) Power BI
2 1 (0.94%) RDBMS
2 1 (0.94%) Relational Database
Development Applications
1 1 (0.94%) JIRA
General
1 39 (36.79%) Social Skills
2 17 (16.04%) Analytical Skills
3 14 (13.21%) Finance
4 11 (10.38%) Retail
5 10 (9.43%) Inclusion and Diversity
6 8 (7.55%) Public Sector
7 6 (5.66%) Manufacturing
8 5 (4.72%) Local Government
9 4 (3.77%) Marketing
10 2 (1.89%) Fire and Rescue
10 2 (1.89%) Organisational Skills
10 2 (1.89%) Telecoms
11 1 (0.94%) Back Office
11 1 (0.94%) Legal
11 1 (0.94%) Presentation Skills
Job Titles
1 19 (17.92%) IT Manager
2 16 (15.09%) Lead
3 11 (10.38%) Service Manager
3 11 (10.38%) Team Leader
4 10 (9.43%) Delivery Manager
4 10 (9.43%) Problem Manager
4 10 (9.43%) Service Delivery Manager
5 9 (8.49%) IT Services Manager
6 8 (7.55%) IT Services Delivery Manager
6 8 (7.55%) IT Support
6 8 (7.55%) Network Engineer
7 7 (6.60%) Architect
7 7 (6.60%) Project Manager
7 7 (6.60%) Service Delivery Specialist
7 7 (6.60%) Service Desk Specialist
7 7 (6.60%) Service Desk Team Leader
8 6 (5.66%) Analyst
8 6 (5.66%) IT Project Manager
9 4 (3.77%) Network Manager
9 4 (3.77%) Release Manager
Libraries, Frameworks & Software Standards
1 3 (2.83%) EDI
2 1 (0.94%) .NET
Miscellaneous
1 17 (16.04%) Driving Licence
2 8 (7.55%) Management Information System
3 5 (4.72%) Self-Motivation
4 4 (3.77%) CMDB
5 3 (2.83%) Data Centre
5 3 (2.83%) Data Protection Act
5 3 (2.83%) Freedom of Information
5 3 (2.83%) Freedom of Information Act
5 3 (2.83%) PropTech
6 1 (0.94%) CCTV
6 1 (0.94%) Cybercrime
6 1 (0.94%) IoT
6 1 (0.94%) Legacy Systems
6 1 (0.94%) Product Ownership
6 1 (0.94%) Public Cloud
6 1 (0.94%) Virtual Team
Operating Systems
1 17 (16.04%) Windows
2 8 (7.55%) Windows Server
3 4 (3.77%) Mac OS X
4 1 (0.94%) Linux
4 1 (0.94%) Unix
Processes & Methodologies
1 36 (33.96%) Service Management
2 31 (29.25%) Problem-Solving
3 28 (26.42%) ITIL
4 20 (18.87%) ITSM
5 17 (16.04%) Customer Service
6 13 (12.26%) Actionable Insight
6 13 (12.26%) Migration
7 12 (11.32%) Continuous Improvement
7 12 (11.32%) Incident Management
7 12 (11.32%) Performance Management
8 11 (10.38%) Problem Management
8 11 (10.38%) Project Management
9 10 (9.43%) Compliance Management
9 10 (9.43%) Cybersecurity
9 10 (9.43%) Process Improvement
9 10 (9.43%) Root Cause Analysis
9 10 (9.43%) Trend Analysis
10 9 (8.49%) Cost Reduction
10 9 (8.49%) Impact Assessments
10 9 (8.49%) Roadmaps
Programming Languages
1 7 (6.60%) SQL
2 4 (3.77%) PowerShell
3 1 (0.94%) C#
3 1 (0.94%) JavaScript
3 1 (0.94%) T-SQL
Qualifications
1 15 (14.15%) Degree
2 9 (8.49%) Security Cleared
3 5 (4.72%) SC Cleared
4 4 (3.77%) Azure Certification
4 4 (3.77%) Cisco Certification
5 3 (2.83%) CCNA
5 3 (2.83%) CCNP
5 3 (2.83%) Computer Science Degree
6 1 (0.94%) APMG
6 1 (0.94%) CCIE
6 1 (0.94%) CITP
Quality Assurance & Compliance
1 11 (10.38%) SLA
2 9 (8.49%) GDPR
3 4 (3.77%) Accessibility
4 3 (2.83%) Data Quality
4 3 (2.83%) PMO
5 1 (0.94%) Cyber Essentials
5 1 (0.94%) PCI DSS
System Software
1 13 (12.26%) Active Directory
2 9 (8.49%) Hyper-V
3 4 (3.77%) VMware Infrastructure
4 1 (0.94%) Virtual Machines
4 1 (0.94%) Virtual Servers
Systems Management
1 11 (10.38%) Microsoft Intune
2 4 (3.77%) SCCM
2 4 (3.77%) SmoothWall
Vendors
1 15 (14.15%) Microsoft
2 9 (8.49%) SonicWALL
3 8 (7.55%) Apple
3 8 (7.55%) Cisco
4 5 (4.72%) VMware
5 4 (3.77%) Fortinet
5 4 (3.77%) Veeam
6 1 (0.94%) Cadence
6 1 (0.94%) Meraki
6 1 (0.94%) Oracle
6 1 (0.94%) Palo Alto
6 1 (0.94%) Sage