51 to 75 of 745 Permanent Service Delivery Jobs in England

will need: • Experience using HR systems • Have previously worked on HR implementation • Be able to work well with external 3rd parties • An understanding of Service Delivery/ITSM platforms • Successfully identify the business needs and gather requirements to outline the solutions to the business problem • Support the cross more »

to provide scoping, solutioning and estimation of the managed services effort required for Sales Opportunities. The Solution Principal is responsible for the presentation and delivery of the Customer Success value proposition and proactively supporting our Sales teams as we drive for ARR growth across the EMEA region. While the … discovery process to ensure that the prospect’s requirements are fully understood and included in the scope of works to be delivered by our delivery team. Responsibilities include: Partner with a team of Product Sales and Pre-Sales team to validate in and out of scope requirements and assist … as necessary Manage and prioritize Professional Services opportunities Work with Practice Vertical Leads, Practice Directors and Practice Managers to determine best approach to Professional Service offerings based on prospect and scope Create value propositions and develop cost estimates for consulting efforts Manage and prioritize requests from both Account Management more »

customers financially better off. They focus on creating distinctive and disruptive financial products for underserved segments of the market. Responsibilities Develop and maintain the Service Integration & Management Operating Model (for multi-vendor service delivery), defining and implementing end-to-end ITIL-based Service Management processes consistently … internal teams, strategic partners, and other stakeholders to ensure alignment and understanding of SIAM processes and objectives. Be point of escalation for function and service performance. Work with the SLT and other stakeholders to understand, anticipate and influence demand for provided services. Works closely with projects to ensure service design and service transition processes are proactively managed and assured within major projects. Strong agile capabilities, demonstrating the ability to adapt quickly to changing priorities and effectively collaborate with cross-functional teams. You will support the bigger picture, understanding and reacting to the wider needs of the business more »

SS&C GIDS SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing … behalf of the SS&C GIDS business in the UK, maintaining relationships with key IT contacts and business leaders to ensure effective communication and delivery of the highest standard of service to our clients. Accountable specifically for service to Digital clients of GIDS including mobilising and leading … the right projects to drive improvements to those clients in terms of service delivery Must have significant client/senior stakeholder management experience in the financial services industry. Must be comfortable working in a highly functionalised global organisation with excellent collaboration skills Must be capable of quickly winning more »

NOC Engineer Southampton, Hybrid £45,000, 26 days holiday, 5% Pension, Death in Service Here you’ll expand your Linux skills within an environment of up to 80 Linux Servers, which are due to migrate to Red Hat shortly. With either commercial experience as a Linux Systems Administrator or … amongst others) and gain Red Hat or other Linux qualifications. A team of 8 NOC Engineers implement, monitor and support the IT infrastructure and Service Delivery of an international company helping to reduce energy waste and cost. Having placed most of the NOC team here over the years … part of the ongoing support and providing a reliable service. Working to strict Information Security Management best practices you’ll validate the compliance and delivery of services. Using the latest tools, you’ll proactively monitor the uptime of IT Systems, servers and services and dealing with outages appropriately. Provide more »

the Group, in line with the agreed integrated roadmap of Business priority and technology delivery. The role holder willensure effective architecture review, standards and delivery plans are produced, tracked and managed by participating in evolving methodologies, processes, tools and techniques. The post holder will drive maximum value in the … delivery of effective architecture plans for the Group to drive appropriate intake and delivery pipelines in alignment with Technology Strategy architecture plans. What you'll be doing Developing and documenting the business model(s) to show the interaction of processes, systems and organisation to deliver products and services … management of Conduct Risk. Ensuring approach to and work delivered supports L&G’s Consumer duty Commitments to ensure the right outcome and excellent service delivery. Taking the lead in all matters with regard to the management of employees, ensuring that management discretion is used in a consistent manner more »

issues Strong troubleshooting skills with the ability to identify opportunities to improve efficiency. Experience in a customer-facing role working to defined levels of service delivery. Experience with delivering, supporting, and troubleshooting IT services in UK schools desirable, but not a deal-breaker! Great Customer service skills with … stronger. 25 days annual leave + bank holidays Sounds like you? If you share our values and our enthusiasm for delivering a world class service, you will find a home at here at Modern. Or if you’re still not convinced, drop us a line at recruitment@modern-networks more »

exciting time for us here at Delt and we would love you to join us on our journey! The Role: The Identity and Collaboration Service Owner plays a key role at Delt in taking the lead Service Ownership role facing out into Delt’s customers and acting as … the service’s technical advocate within Delt. Working with IT leaders throughout Delt they will develop an intimate knowledge of the services, technology and future initiatives. By developing a relationship as a trusted technical advisor within Delt, they will support Delt’s customers in the ongoing development and delivery … current understanding of Identity and Collaboration solutions, along with the vendors and Delt’s Technology Strategy and Roadmap. Using that knowledge to both shape delivery activity and inform the development of Delt’s Technology roadmap. As the service owner within Delt you will be empowered to ensure the more »

a pre-defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities … implementing in a cloud environment and understanding the impacts of implementing and operating on the cloud versus on premise. • Understanding of an Workday Finance delivery lifecycle using Workday’s methodology or equivalent delivery method. • Experience of managing a team of 10+ colleagues, including client and third parties. • Experience more »

Mitie Projects processes, you'll ensure adherence to best practices. This encompasses areas such as CDM, Quality, and commercial aspects. Continual improvement of project delivery within your team is a key focus. Nurturing a high-quality supply chain of competent, financially secure Project Contractors will be your priority. Collaborating … with the Project Director, Regional Director, Account Directors, and Mitie Procurement will ensure seamless operations. Beyond maintenance, you will seek opportunities for expansion. Elevating service delivery standards by enhancing our contractor network will be your strategic focus. About Your Expertise: Project Management Experience: Proven track record in project more »

maintaining applications that provide innovative business information solutions to our customers. Your contributions will play a crucial role in supporting decision-makers to improve service planning, and ultimately enhancing service delivery across diverse needs and settings. What do we offer? Salary ranging from … to the excellent work culture and staff development we are committed to. Post responsibilities include: To support the Software Development Lead in ensuring effective service delivery and the delivery of priorities for the Systems, Application and reporting Team. Develop various applications and support the process of continuous more »

We are looking for an experienced Business Analyst with an Insurance background , to join our growing client delivery team. You'll be responsible for gathering , documenting and elaborating requirements for both client facing and internal development projects and providing client support for the INSTANDA platform. The ideal candidate will … have an analytical mindset and excellent communication skills, to ensure the smooth delivery of our solution to our clients. The position is perfect for someone who wants to experience working for a scaling tech company and be instrumental in helping our business thrive. Whilst this is a client facing … functional business requirements that gather the clients' key criteria and technical requirements, and align these to our commercial and technical considerations. Partner with our service delivery and engineering teams to support design and sign off potential new functionalities Support the UAT process of the INSTANDA configuration and of more »

of Data Analytics Company Overview: We are the market leading design, installation, and maintenance provider for commercial kitchens in the UK hospitality and food service industry. We work alongside clients from the initial designs through to bespoke fabrication and installation. Coupled with the largest body of professional maintenance engineers … biggest multi-site brands in the UK. Job Summary: As the Head of Data Analytics, you will spearhead our data analytics endeavours, focusing on service performance metrics and sales KPI’s. Your role will encompass data strategy development, advanced analytics, and fostering a data-driven culture within our organisation. … team of data analysts, fostering a culture of continuous learning to drive performance. Lead the formulation and execution of a comprehensive data strategy, encompassing service performance metrics, sales KPIs aligned with business objectives. Oversee the collection, interpretation, and analysis of service performance metrics, such as response times, resolution more »

communication skills and strong technical knowledge to contribute heavily to a business roadmap. Within this role you will: Lead senior technical relationships and supervise service delivery for projects and production support. Serve as the primary contact for technical escalations and represent the team in client forums. Offer technical … communication skills, including the ability to engage with clients and a wide range of internal stakeholders both formally and informally. Hands-on approach to delivery and working as a team to meet client deadlines. Technical experience working within a SaaS organisation ideally FinTech. 10+ years' experience in client facing more »

files (electronic and hard copy) are up to date and maintained in an orderly manner. Support with planning and arranging call outs, maintenance visits, delivery of materials, Extra Works within contracted SLAs. Support with routine legionella control activities e.g. tap temperatures and flushing. Complete low risk reactive repairs such … Must be able to work as part of a team Contract/Supplier Management Skills Confident decision maker CAFM Systems Evidence of Excellent Customer Service Delivery Operational experience of managing Environmental, Health & Safety and Quality Systems RESPECT: We act with consideration for others’ ideas and share information openly … collaboration INTEGRITY: No one individual, no one deal, no one client, is bigger than our commitment to our company and what we stand for SERVICE: We approach our clients challenges with enthusiasm and diligence, building long-term relationships by connecting the right people, capital and opportunities EXCELLENCE: We focus more »

DNS, DHCP, File/Print, backup and DR). Assists with product evaluation and testing, research into emerging technologies and provide input into the service line strategies as required. Participates in the definition of the plan Hosting wants to achieve. Applies technical and business knowledge toward ensuring that appropriate … issues or mitigate risks. Installs, configures, tests and maintain operating systems and systems management tools. Writes and maintains custom scripts to increase system efficiency. Service Levels: Provides 3rd level support Involved in the crisis management team for high-priority incidents impacting the domain services. Is a key stakeholder in … determining whether a new release affecting a service in production is ready Key Profile Requirements Has experienced knowledge of relevant technical systems & tooling, Has excellent analytical skills. Successfully handles complex issues, is consistent and decisive (anticipates at problems that might affect the success of key processes). Service more »

identifying training opportunities Work hand-in-hand with Partners to ensure expectations, deadlines, and budgets are being met Accelerate business development by scoping new service lines for your portfolio Work closely across departments to ensure clients are benefiting from an all-encompassing service Preparation and review of accounts … files and support the tax planning process Review processes and implement more efficient ways of service delivery Set an example as a hands-on and supportive Manager About This Firm This well-established firm has an excellent reputation for providing a full-suite of accounting support to a more »

Job Title: IT Service Delivery Manager Location: Solihull-Hybrid Hours: Full time, Permanent ______________________________________________ A bit about us: We’re part of a global bank and are proud to be a Top Employer UK, providing a great place to work in an open and inclusive environment. We’re here … re brave, and we own it. The Role: Ensure reliable and consistent operations of the IT services provided to employees, clients and partners including Service Desk services with a focus on enhancing the service offering, demonstrating incident reduction, maximising service availability and reaching SLA compliance. Managing transition … to operations and taking ownership of the services, partners and managed service vendors. Key Responsibilities: Service Delivery Management Manage the day to day effective operations of the systems Problem, Availability, Incident and Service Level Management, Change Management Manage an effective and efficient Service Desk driving more »

people and 123 different nationalities. Customer Experience and Transformation are Brambles/CHEP’s core priorities . Position Purpose The Sr. Manager, Global IT Service Delivery Management will join the newly created IT Service Management function, will own the day-to-day execution of Service Delivery … of all Major Incidents occurring within all technology towers across Internal, External and 3rd Party suppliers and will unite internal and external teams across Service Management, Technology Services Platform teams, Business Platform teams and Product teams to ensure suitable process automation is in place and that there is a … collaborative and effective approach to both Service Delivery and Major Incident Management. The Sr. Manager, Global IT Service Delivery Management will develop and embed processes throughout Technology Services that focus on delivering service excellence to our Brambles users, this will include the delivery of more »

Advisory Board (CAB) and Architecture Review Board (ARB) *Additional Responsibilities* *Skills & Personal Attributes* * Practical experience in successfully working within IT projects from inception to delivery utilising a mix of internal and external resources * Operational background in a multi-channel business in a distribution or supply chain, FMCG or similar … organisation * Functional end to end experience across eCommerce, Commercial, Supply Chain and Customer Service, with a solid understanding of B2B and B2C processes together with the financial relationships relating to each function * Solid knowledge of interfaces and interactions between core internal applications (eCommerce Platform & ERP) and external partners (EDI … services * Experienced in sustaining strong working relationships with business stakeholders and the IT Development Team * Practical experience of best practice methodology in solution and service delivery and in project management, using both waterfall & agile methodologies \* Enthusiastic and flexible with a pragmatic, hands-on approach, with the ability to more »

by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We more »

programme and provide end to end technical leadership and ownership for post-sales engineering of the customer solution. Engage with pre-sales, product engineering, service delivery, service assurance and the customer, through the design, delivery and migration stages. Deliver level 4 support for design related support … consist of but not limited to MPLS, Ethernet, IPsec, Managed Security Services, SD-WAN, Managed Hosting and Cloud. The TDA will own the technical delivery of the work-stream in the complex global programme and will be the technical interface between the customer, product teams, and project management during … service delivery. Close engagement with pre-sales, technically validating solutions proposed are deliverable and all technical aspects are clearly defined. The TDA accepts the technical ownership of the solution at the point of sign off. Lead customer facing technical workshops requiring excellent communication with the ability to articulate technical more »

organisation and management of the instrumentation and ensure that it delivers internationally competitive nano and micro fabrication resource. To provide information and advice on service delivery and experimental design to all current and prospective users of the facility. Co-ordinating and managing the daily activity of the instruments … charging and to monitor utilisation and performance. Maintaining data to demonstrate the future pipeline of work including both existing and pending projects. Develop a service level agreement that will meet the user group expectations through establishing key performance indicators which will measure staff performance. Develop and maintain effective user … relations both internal and external customers, acting as the key user or customer contact in meeting their service delivery requirements andtechnology expectations. Provide advice and information for current and prospective users on the use of the technology and experimental design. Conduct and oversee specified research work with the more »

than one hundred staff in our London, Manchester, and Manila offices. OryxAlign’s business model is based on three core elements: delivering an excellent service; client intimacy to develop trusted partnerships with a broad client base; and high levels of operational efficiency. To maintain relevance as a Managed Services … travel to remote client sites may be required. The role is hybrid so whilst not attending client site, time will be spent support our Service Desk and activities directed by the Service Delivery Manager. The 1st Line Support Engineer role is focused upon the day-to-day … delivery of IT support services and onsite administration for OryxAlign clients which needs to be completed in an effective manner with good attention to detail, accuracy and good ticket management skills. The nature of our business requires a high level of flexibility, common-sense and initiative. What we need more »

Project Manager to lead the planning and execution of projects within their SMART factory programme for the production facility. Key Responsibilities: Manage the successful delivery of automation projects to meet strategic business objectives. Contribute to the development and implementation of the automation transformation strategy. Management of the specification, design … by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We more »