151 to 175 of 745 Permanent Service Delivery Jobs in England

reactive services within remit, detailed planning of work with Integral engineering and our supply chain To accurately record all information necessary to resolve reported service requests, incidents and complaints, including accurate classification to enable trend analysis. To monitor, action and escalate work orders and incidents as appropriate to achieve … agreed service levels and to keep customers informed of status and progress of resolution. Procurement of services from external supply partners, including purchase order creation and service delivery management To develop and maintain a good understanding of the core Maximo application, mobile and scheduling systems, the facilities … business Essential Qualifications & Experience: 2+ years working within a work order/scheduling/mobile resource planning environment; FM is advantageous Experience in coordinating service delivery in a mobile field force environment, including parts management and subcontract service delivery. Experience of working in a customer service more »

Service Manager Service Manager/Customer Experience Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would … be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact RyanOatley more »

more cost-effective process and change to our business services and fee earner community. It has resulted in the creation of the Casualty Innovation & Delivery Team; working alongside IT and a business transformation programme that addresses the way the entire Firm manages its matters and delivers the law. The … Role The Casualty Delivery & Innovation team is looking to expand their team with a focus on profitability within Casualty. The successful candidate will have a wide range of responsibilities, to include but not restricted to; leading requirements management across Casualty; driving the documentation of existing operational processes; supporting MMT … to assist with developing each teams requirements, finalising data sets, mapping of workflows and capturing any future requirements to be delivered outside the project. Service delivery Identify opportunities for enhanced service delivery through new ways of working, process efficiency, technology and IT solutions to drive continuous more »

Service Delivery Coordinator (Orders) Manchester Hybrid FTC New! Package - £21,000 + Good Package A leading player in the Telecommunications space requires an Order Delivery Coordinator to join them on a short FTC basis with a potential for permanent employment. Key Responsibility: Ethernet & Broadband Order placement. Voice more »

Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will become … an integral member of the Service Desk team keeping the Customer Service Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system, telephone and more »

Service Desk Analyst £27,000 + Benefits, Hybrid: Cambridge/home based About Arcus Arcus is a fast growing and successful GovTech company. We are dynamic and forward thinking, with great ambition. At Arcus, you will have the chance to share your knowledge and make your presence felt. With … is to provide 1st line support to customers using our products as well as ensuring timely resolution of requests in line with a published Service Level Agreement (SLA). You will aim to maintain a high level of customer satisfaction upon receipt of incidents & raised tickets. You will become … an integral member of the Service Desk team keeping the Customer Service Manager updated on escalation of incidents where necessary and promote the Service Desk to provide customers with a one-stop service support solution. Key Responsibilities: Provide support to customers via ticket system, telephone and more »

accurate cost estimations and performing essential Quantity Surveying tasks. Collaboration is key here, as you'll work closely with various departments to ensure project delivery meets our high standards. Your Responsibilities: Team Collaboration: Work collaboratively within the team to support colleagues and foster business development. Provide guidance and support … to junior team members. Demonstrate flexibility in supporting service delivery across different areas. Effectively liaise and engage with other teams within the company. Customer Service: Act as a professional point of contact, ensuring efficient communication. Provide expert advice and support to clients and external stakeholders. Proactively engage … with local and government departments, funding agencies, and contracting organizations. Uphold a positive and professional image of the company at all times. Business Delivery: Prepare comprehensive feasibility studies, estimates, and cost plans. Generate tender documentation, including Bills of Quantities and Contract Sum Analysis. Utilize industry software and guidance for more »

accurate cost estimations and performing essential Quantity Surveying tasks. Collaboration is key here, as you'll work closely with various departments to ensure project delivery meets our high standards. Your Responsibilities: Team Collaboration: Work collaboratively within the team to support colleagues and foster business development. Provide guidance and support … to junior team members. Demonstrate flexibility in supporting service delivery across different areas. Effectively liaise and engage with other teams within the company. Customer Service: Act as a professional point of contact, ensuring efficient communication. Provide expert advice and support to clients and external stakeholders. Proactively engage … with local and government departments, funding agencies, and contracting organizations. Uphold a positive and professional image of the company at all times. Business Delivery: Prepare comprehensive feasibility studies, estimates, and cost plans. Generate tender documentation, including Bills of Quantities and Contract Sum Analysis. Utilize industry software and guidance for more »

accurate cost estimations and performing essential Quantity Surveying tasks. Collaboration is key here, as you'll work closely with various departments to ensure project delivery meets our high standards. Your Responsibilities: Team Collaboration: Work collaboratively within the team to support colleagues and foster business development. Provide guidance and support … to junior team members. Demonstrate flexibility in supporting service delivery across different areas. Effectively liaise and engage with other teams within the company. Customer Service: Act as a professional point of contact, ensuring efficient communication. Provide expert advice and support to clients and external stakeholders. Proactively engage … with local and government departments, funding agencies, and contracting organizations. Uphold a positive and professional image of the company at all times. Business Delivery: Prepare comprehensive feasibility studies, estimates, and cost plans. Generate tender documentation, including Bills of Quantities and Contract Sum Analysis. Utilize industry software and guidance for more »

accurate cost estimations and performing essential Quantity Surveying tasks. Collaboration is key here, as you'll work closely with various departments to ensure project delivery meets our high standards. Your Responsibilities: Team Collaboration: Work collaboratively within the team to support colleagues and foster business development. Provide guidance and support … to junior team members. Demonstrate flexibility in supporting service delivery across different areas. Effectively liaise and engage with other teams within the company. Customer Service: Act as a professional point of contact, ensuring efficient communication. Provide expert advice and support to clients and external stakeholders. Proactively engage … with local and government departments, funding agencies, and contracting organizations. Uphold a positive and professional image of the company at all times. Business Delivery: Prepare comprehensive feasibility studies, estimates, and cost plans. Generate tender documentation, including Bills of Quantities and Contract Sum Analysis. Utilize industry software and guidance for more »

accurate cost estimations and performing essential Quantity Surveying tasks. Collaboration is key here, as you'll work closely with various departments to ensure project delivery meets our high standards. Your Responsibilities: Team Collaboration: Work collaboratively within the team to support colleagues and foster business development. Provide guidance and support … to junior team members. Demonstrate flexibility in supporting service delivery across different areas. Effectively liaise and engage with other teams within the company. Customer Service: Act as a professional point of contact, ensuring efficient communication. Provide expert advice and support to clients and external stakeholders. Proactively engage … with local and government departments, funding agencies, and contracting organizations. Uphold a positive and professional image of the company at all times. Business Delivery: Prepare comprehensive feasibility studies, estimates, and cost plans. Generate tender documentation, including Bills of Quantities and Contract Sum Analysis. Utilize industry software and guidance for more »

will be responsible for managing multiple projects across the customers manufacturing plant, ensuring these projects are delivered within contracted timeframes and budgets to stated delivery quality standards . Area of Responsibility • Lead and work with product and delivery teams to deliver workstreams. • Lead brainstorming sessions and understand business … for process improvements. • Lead, communicate and consult with external parties and internal stakeholders end-to-end on design, build, test, implementation, and handover to Service Delivery • Manage project risks and issues. • Project reporting as per agreed schedule • Escalate issues/risks to the management team as required (timely … capacity, and timelines to meet expectation of business case. • Analyse risk and dependency of a project on existing applications and infrastructure to ensure smooth delivery of projects. Knowledge/Experience · Expertise in tools like JIRA, Confluence, Microsoft Project, Excel for project management · end-to-end on design, build, test more »

programme and provide end to end technical leadership and ownership for post-sales engineering of the customer solution. Engage with pre-sales, product engineering, service delivery, service assurance and the customer, through the design, delivery and migration stages. Deliver level 4 support for design related support … consist of but not limited to MPLS, Ethernet, IPsec, Managed Security Services, SD-WAN, Managed Hosting and Cloud. The TDA will own the technical delivery of the work-stream in the complex global programme and will be the technical interface between the customer, product teams, and project management during … service delivery. Close engagement with pre-sales, technically validating solutions proposed are deliverable and all technical aspects are clearly defined. The TDA accepts the technical ownership of the solution at the point of sign off. Lead customer facing technical workshops requiring excellent communication with the ability to articulate technical more »

programme and provide end to end technical leadership and ownership for post-sales engineering of the customer solution. Engage with pre-sales, product engineering, service delivery, service assurance and the customer, through the design, delivery and migration stages. Deliver level 4 support for design related support … consist of but not limited to MPLS, Ethernet, IPsec, Managed Security Services, SD-WAN, Managed Hosting and Cloud. The TDA will own the technical delivery of the work-stream in the complex global programme and will be the technical interface between the customer, product teams, and project management during … service delivery. Close engagement with pre-sales, technically validating solutions proposed are deliverable and all technical aspects are clearly defined. The TDA accepts the technical ownership of the solution at the point of sign off. Lead customer facing technical workshops requiring excellent communication with the ability to articulate technical more »

four leading Hospitals - St George's, Kingston, Epsom & St Helier and Croydon NHS Foundation Trusts respectively - designed to provide an integrated, high quality pathology service for hospitals and GPs across South West London, by consolidating the best of each Trust's service and delivering them within a single … enthusiastic, well organised, highly motivated individual, with exceptional communication skills, who share the values of SWLP, to lead our Automated Chemistry Department, assume operational service delivery and regulatory compliance. We invite applications from suitably qualified and experienced candidates with significant experience of working at a senior level in … understanding in the requirements for UKAS and Quality Management Systems. The appointee leadership will maintain and develop high standards of quality, timely and effective service, where patient experience and safety is paramount, with commitment to training and developing the team. This is a full time post (37.5 hrs. per more »

follow-up on problems, initiating escalation procedures when necessary. • Uphold a high standard of professionalism in actions, demeanor, and appearance. • Guarantee customer satisfaction throughout service delivery transactions. • Adhere to client-specific Service Level Agreements, updating incident and request tickets accordingly within the ticketing system. Key Qualifications: • Appropriate … capabilities. • Capability to test and certify PCs, networks, servers, and client approved software applications and associated peripherals. • Familiarity with client-specific internal procedures and service delivery requirements. • Excellent analytical and client communication skills. • Potential requirement for client and/or governmental clearance. • Microsoft Server Certified Professional Certification or more »

2nd Line Service Desk Engineer Surrey Onsite Role x5 Days £35k-£40k + Benefits My client within financial services based in the Surrey area are recruiting for a 2nd Line Service Desk Engineer. As a 2nd Line Service Desk Engineer, you will be providing IT support to … end users. Provide first response and analysis on incidents and follow through resolution. Handle incoming requests and changes to the Service Desk via telephone, e-mail, and ticketing system to ensure courteous, timely and effective resolution of end user issues within SLAs Demonstrate flexibility to enable the team to … cover core hours of support (8am-6pm, Monday to Friday) 2nd Line Service Desk Engineer Benefits: 22 days holiday + 8 Bank Holiday (Holiday's increase to 27, 1 additional day per year worked) Healthy contributed pension Training and development Access to a number of financial based products Dress more »

what youll be getting up to on a day to day basis: Littlefish is seeking an Onsite Engineer to come and join our growing Service Delivery team. As the Onsite Engineer, you will be working on the Tech Bar, providing a walk-up service to a range … of users, you will also be required to provide floorwalking services, you will report into the Service Delivery Manager. Your main duties will include providing effective onsite technical support to Littlefishs customer on a dedicated basis, for desktop/laptop/printer/application issues and installations, as … I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work more »

Position: CHP Service Engineer Location: Mobile covering sites in the Slough, Heathrow and Reading area Salary: £35-37k (Neg DOE) per annum, company van, tools, phone, laptop and excellent benefits Hours: 37.5 hours per week Monday to Friday no shifts Undertake weekend roster duties as required Our Client … in the UK using a range of Engine manufacturers including MTU, Cummins, MAN, Guascor, Perkins and Jenbacher, incorporating the latest control systems. Their large service team, supported 365 days a year by the CHP control centre, minimises downtime. The Role: Travel daily to client sites to carry out planned … and reactive maintenance of combined heat and power units. Safely operating and maintaining all site CHP plants ensuring full service delivery in line with contracted KPIs. Using Computer based diagnostic tools to fault find on a range of plant equipment. Interaction with our clients on a daily basis more »

of the integrated enterprise by providing superior consulting and implementation services. Job Purpose The role of the PMO Administrator is critical to the successful delivery of IT Services and IT Projects. This role will work with the Regional Head within our DES IT department and the PMO Lead will … provide key Administrative support to the Service Delivery Managers and Project Managers. Key Accountabilities Provide administrative support to Project/Programme and service Delivery Managers in the DES department. Coordinate management meeting including arranging, minute taking, Organising and collating project documentation in line with company standards … familiar with all MS Office suite and can use effectively. Ability to engage and learn the use of new software tools to manage the delivery Excellent communication skills, can engage with colleagues at all levels. Experience in customer facing environment Can understand or learn quickly project management tools Broad more »

what youll be getting up to on a day to day basis: Littlefish is seeking an Onsite Engineer to come and join our growing Service Delivery team. As the Onsite Engineer, you will be working on the Tech Bar, providing a walk-up service to a range … of users, you will also be required to provide floorwalking services, you will report into the Service Delivery Manager. Your main duties will include providing effective onsite technical support to Littlefishs customer on a dedicated basis, for desktop/laptop/printer/application issues and installations, as … I am High Performing- I like to raise the bar, we look at creating opportunities to increase quality and improve efficiency, we strive for service excellence. I am Passionate- We build team success and celebrate them together, I am enthusiastic and energetic, I care about the people I work more »

key to delivering information and intelligence across the Trust and nationally. Working closely with the Principal and Senior Information Analysts you will support the delivery of the Information Strategy, possess an understanding and awareness of the National NHS reporting requirements, NHS Data Standards and Definitions, information data flows and … benchmarking. Being responsible for ensuring the day-to-day delivery of the statutory reporting function you will have previous experience of working flexibly, under pressured conditions, and be adaptable to changing requirements and deadlines. You should have the ability to produce intelligence derived from a range of data collected … via Trust systems held locally and deliver succinct reporting that supports stakeholder requirements that may be used for service delivery, service improvement, business planning and commissioning. You will possess good technical, analytical, communication and organisational skills with a flair for improvement. Candidates should be educated to Degree more »

Integration Programme Manager * Our client is looking for a Technical Director, Program Delivery, to oversee the successful delivery of technical products and services to one of our core clients. The ideal candidate would have 16+ years of experience managing IT program delivery for large FMCG or Food … must have: Salesforce, Success Factors, SAP ECC, SAP S/4HANA, SAP PI/PO or SAP CPI, SAP BTP * Experience in both Solution Delivery (Projects) and Service Delivery (Application Support) is a must have * Familiarity with ITIL processes * Experience in Agile Delivery * We are looking … from a strong SAP Implementation or Integration (SAP PI/PO/CPI) background, but have at least 4 years of experience as a delivery manager. * Responsibilities include: * Working on aligning Project Managers to ensure Planning and scheduling of the delivery process, including defining project scope, milestones, and more »

under different load. Simulate different customer environments to measure how the system performs and measure the breaking points of the system. Work closely with Service Delivery Team and assist in troubleshooting system issues reported by clients, differentiating known issues from new issues. Support the Operations Team and Service Delivery Team with general queries around camera, software and overall system features, behaviour and performance. Reproduce and document any customer reported issues in the defect management tool, and report to Product Manager. General Participate in daily team stand-ups and monthly sprint planning, providing estimates and progress updates. more »

We are delighted to offer an exciting opportunity for an ambitious, strong, resourcing and recruitment manager, who is progressing in their management career. The service is looking for an experienced and senior human resources manager to join the People Services Team. Reporting to the Deputy Director People Services and … development and implementation of innovative and creative solutions to meet the resourcing challenges facing the Trust. They are responsible for supporting the development and delivery of the Trust Resourcing Strategy as it relates to AfC Staff, working closely with stakeholders across the organisation on the development of clear career … class' service. They promote an evidence based and data-driven approach to resourcing, continually monitoring recruitment KPI's and customer feedback to ensure effective service delivery. About us We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve more »