Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Teleperformance
facing IT BC/DR Testing reports and Lessons Learned Management and maintenance of the agreed test plans in conjunction with the technical and servicedelivery teams Maintain the business IT BC/DR testing schedule Liaise with Teleperformance’s 3 rd party IT suppliers to understand their more »
DR, and Business Continuity. - Within a purely cloud environment, the role will further accelerate the maturity of the environment whilst providing support to the delivery of the future state Cloud ServiceDelivery roadmap. Required Skills/Experience: - Experience in managing, supporting, and maintaining enterprise solutions with a … good appreciation of Native Cloud design & delivery. - Experience in supporting a combination Cloud (Azure) and SaaS based solutions. - Excellent troubleshooting, problem solving & delivery skills coupled with a good understanding of ITIL support processes. - Experience in implementing, customising, and supporting third party systems including managing suppliers to delivery. - Certifications such more »
Bristol, South West, United Kingdom Hybrid / WFH Options
Indotronix Avani UK Ltd
Ready for an adventure in Defence Support? Imagine being a key player in the Through Life Support (TLS) and In ServiceDelivery (SDM) management of platforms and equipment from their initial concept all the way through to deployment and eventual disposal. Now, think about having the freedom to more »
ideas. Are details focussed, self-motivated and proactive, and confident in building enduring relationships with clients that are based on trust and high-quality service delivery. What we offer: Addleshaw Goddard is a place where you are valued, encouraged, and challenged to fulfil your potential in a supportive and more »
of digital tools to capture, share and use information to enhance project/contract delivery. As Project Information Manager, you will be responsible for servicedelivery of project or contract information management and tactical deployment of project-based technology. The ASTI Framework is a series of large substations more »
London, England, United Kingdom Hybrid / WFH Options
National Highways
planning applications. Delegation of tasks to team members Development of task briefs and works orders, utilising the framework consultants and contractors to support the delivery of schemes. Support engineers, Project Managers, ServiceDelivery Managers and Route Managers to ensure appropriate schemes are being brought forward and reflect … cluster schemes together to provide efficiencies. Attending and leading external meetings with the public, councils and other key stakeholders to deliver and support the delivery of schemes in an efficient manor whether they are internal or external schemes. To be successful Chartered or Incorporated Engineer and/or with … and Bridges (DMRB) standards and their application on the highways network and CDM 2015 Proven experience in highways/road infrastructure design, construction, and delivery methods. Working knowledge of highways design software e.g. AutoCAD, Civils 3D, Micro Drainage etc and understanding of transport models and their requirements. Proven experience more »
Horfield, England, United Kingdom Hybrid / WFH Options
Applause IT Limited
Carry out the necessary follow up, both face to face and remotely to secure the contracted client "Win". Work with the Sales Director & ServiceDelivery team to handover the client and their specific requirements and priorities. Work with the Sales Director to plan and deliver the budgeted more »
join them on a permanent basis based out of Portsmouth. The EC&I Engineer will be responsible for providing technical solutions in product and service delivery. Key responsibilities include resolving technical issues, compiling reports, adhering to specifications, and ensuring compliance with health and safety standards and documentation.... APCT1_UKTJ more »
The Hire Fleet Coordinator will play a crucial role in liaising between our Hire Fleet and Production teams to ensure the seamless availability and delivery of hire bikes within our SLA parameters. This position requires someone who is proactive, detail-oriented, and capable of working in a fast-paced … team to include Portuguese speakers to support our 365 business. Key Responsibilities: Liaise between motorcycle policy holders and internal teams to facilitate the timely delivery of hire bikes. Coordinate with the logistics team to ensure proper booking and distribution of hire bikes onto delivery vans. Ensure that the … production team prepares hire bikes for delivery by cleaning and preparing them accordingly. Organize paperwork for drivers to provide to policy holders upon delivery of hire bikes. Manage helmet inventory, including ordering, stock checks, and ensuring availability for hire bikes. Maintain relevant Google Sheets and Excel sheets to more »
discussions including pricing/commercial and legal jointly with the client partnership teams Provide necessary input for building new alliances with relevant product/service ecosystem partners Will be passionate and enthusiastic to work on digital technologies. Provide intelligence on ecosystem partner, competition, marketing mix elements and trends that … strategic accounts to ensure there is a good understanding of strategic and tactical initiatives of customers and prospects. Work on penetration strategies for various service lines from Infosys into the strategic accounts. Build relationship maps for key executives in the accounts and in the ecosystem partner organizations. Building long … and order bookings. Track record of interacting and building relationship with C/C-1 level clients/ecosystem partners. Reasonable understanding of Global Delivery Model and IT service industry Experience managing large multi-location engagement teams and driving multi-functional proceedings including sales, finance, legal, leadership, servicemore »
well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management of key supplier relationships for material ICT Contracts and Service Level Agreements (SLA’s) to enable good services to be provided …/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to agreed deadlines and manage expectations. Conversant with ICT Service Desk ticketing software. Appreciation of project management methodologies. Working knowledge of servicedelivery frameworks, with reference to supplier management and change control. more »
study of households Understanding Society , and our own random sample general population panel Public Voice ); The design of one-off studies of public sector servicedelivery and evaluations of policy in their real life context. Key Responsibilities Apply your statistical skills and broader methodological knowledge to a variety more »
from customer engagement, understating the customer needs, customer buying process to owning the RFI/RFP process Overall responsibility for customer satisfaction across IFS servicedelivery Coordinate with Global Aerospace & Defence Team to build a strong internal collaboration network and secure appropriate support into region. Qualifications Essential skills more »
The Hire Fleet Coordinator will play a crucial role in liaising between our Hire Fleet and Production teams to ensure the seamless availability and delivery of hire bikes within our SLA parameters. This position requires someone who is proactive, detail-oriented, and capable of working in a fast-paced … team to include Portuguese speakers to support our 365 business. Key Responsibilities: Liaise between motorcycle policy holders and internal teams to facilitate the timely delivery of hire bikes. Coordinate with the logistics team to ensure proper booking and distribution of hire bikes onto delivery vans. Ensure that the … production team prepares hire bikes for delivery by cleaning and preparing them accordingly. Organize paperwork for drivers to provide to policy holders upon delivery of hire bikes. Manage helmet inventory, including ordering, stock checks, and ensuring availability for hire bikes. Maintain relevant Google Sheets and Excel sheets to more »
company, and we want top-notch people to join us in that mission. JOB OVERVIEW The Manager, IT position is responsible for the successful delivery of the IT function across our European business including the Service Desk, Desktop, Infrastructure, Telecoms, Security, Procurement and 3rd party service and … team. The role is pivotal in the provision, deployment and management of technology solutions deployed at these sites. ROLES AND RESPONSIBILITIES Lead the IT Service Desk and Desktop Support functions to meet current and future business and user needs Manage issues reported by email, telephone and in-person, utilizing … IT peers and external suppliers on incidents, projects and tasks Lead communications to business on behalf of IT Dept. Lead weekly team meeting ensuring Service Desk standards and issue ownership are understood and maintained Manage local hardware procurement (HP, Lenovo, Apple desktops, HP & Zebra print, Zebra/Motorola RF more »
managing the services that keep our business running and delivering to our customers. Global Operations consists of the following functions: Satellite Operations, Network Operations, Service Assurance and Capacity Fulfilment, ServiceDelivery, Customer Assurance, Project Management Office programmes and processes. What you'll Do Viasat UK operates more »
Responsibilities: Provide 3rd line M365 consultation, focusing on project deliverables. Ensure technical readiness and smooth transition within M365 tenant. Support Digital Services Manager and delivery team across the UK portfolio. Maintain high standards in servicedelivery and operational functionality of the platform. Skills and Experience: Proficiency in more »
from customer engagement, understating the customer needs, customer buying process to owning the RFI/RFP process Overall responsibility for customer satisfaction across IFS servicedelivery Coordinate with Global Aerospace & Defence Team to build a strong internal collaboration network and secure appropriate support into region. Qualifications Essential skills more »
Birmingham, England, United Kingdom Hybrid / WFH Options
Utility People Ltd
a Utility Project/Programme Manager to play a pivotal role in overseeing all aspects related to Statutory Utilities (SU) to ensure the successful delivery of road commitments within the Road Investment Programme (RIP). This exciting role involves setting and leading the collaborative vision for my client’s … Utilities and is an exciting opportunity to lead and shape the strategic approach to utilities management. Your expertise will be essential in navigating complex delivery constraints and implementing innovative approaches to drive assurance, cost control, opportunity, and risk in major projects. If this role sounds like you, and you … contract to manage specific bespoke utility works agreements that support major projects. Actively manage relationships with regional utility organisations, transitioning from transactional, project-based delivery to a more collaborative model. Develop a plan to identify the program and complexity of schemes in the region that will require statutory utilities more »
ServiceDelivery Lead needed for this professional not for profit organisation. Collaborating with teams across the business the role will involve operationally delivering a first-class IT service to the organisation. Responsibilities are broad and include overseeing day-to-day budget administration, planning the delivery of … services in line with the organisation’s goals and customer expectations, developing service strategies, defining service levels, monitoring performance of servicedelivery and identifying and implementing service improvements. The right person will have a good mix of: Servicedelivery or operations management experience more »
with colleagues across the wider Big 4 network, including tax, strategic consulting, and equity and debt advisory teams, to provide clients with a holistic service offering. Develop and maintain strong relationships with clients and colleagues across the firm. Stay up-to-date on the latest legal and commercial developments … pressure. Excellent communication, interpersonal, and relationship-building skills. A collaborative and team-oriented approach. A willingness to embrace innovation and use technology to improve service delivery. We offer: A competitive remuneration package with a salary reflecting your experience. The opportunity to work on complex and high-profile transactions. A more »
and alignment to best practice. The SaaS Capability Lead will help shape a high performing standardised capability whose focus will be delivering capability for ServiceDelivery and through Project Delivery (Waterfall and Agile methodology). What you'll be doing Delivering strong technical leadership in advancing Group … Functions SaaS capability and delivery. Ensuring alignment to standards in quality, development lifecycle, security, service continuity, commercial outcomes, governance, policy, processes and tools. Developing and leading a high performing team, nurturing individual growth. Act as a mentor and coach to the team members, providing guidance on technical skills, career … solutions are designed and delivered against the enterprise architecture, SaaS standards, security standards and successfully transition into production. Leading, developing and evolving a SaaS Delivery Roadmap taking into consideration all work taking place within the capability such as Patching, Upgrades, Projects, Change and Critical Change Freeze periods working in more »
time; Mon - Fri Job Responsibilities: Serves as the primary liaison with key client representatives in the United Kingdom with the goal of owning the servicedelivery relationship for these clients; Drives overall client satisfaction through effective coordination and communication of client deliverables; Leads project team of Associate Project … training and mentoring to new hires and current employees; Instills confidence with the client and serves as a primary public face of Epiq’s servicedelivery offering. Job Requirements: A solid understanding of Class Action and Restructuring support industry. Two or more years of experience in project management … positions with law firms, corporate legal departments or Class Action service providers is preferred. Demonstrated success in the management of simultaneous projects. Oral and written communication skills which provide a strong and confident leadership presence. Excellent client relationship skills which include the ability to proactively manage client expectations, recognize more »
developing strong processes. with Client to understand their requirements and suitably help offshore team to design operations structure to integrate the requirements with seamless service delivery. KEY RESPONSIBILITIES SOLUTION, DESIGN & BUILD Participate in any onshore/offshore transformation initiatives, acting as a liaison between offshore and onshore delivery … with overall 12-15 years relevant experience and at least 8-10 yrs in similar role. experience in Lloyd’s and London Market operations delivery Lloyd’s reporting including regulatory reporting experience in Lloyd’s and London market of IFRS 17 implementation would be an added advantage PROFILE with … communication and comprehension skills to manage senior stakeholders in client organization with Strong servicedelivery experience within Lloyd’s & London market policy on background checks to be followed KEY SKILLS stakeholder management skills centricity to work with speed & accuracy under pressure decision-making skills & organizing verbal & written communication more »
Enterprise Services Lead Engineer/Service Manager – Leeds – Up to £90,000 Focused on delivering a first-class service in the Entertainment and Sports space this team is growing again and we are delighted to represent them in their search for an Enterprise Service Lead Engineer. Since … someone who is a highly skilled and motivated individual. This role offers the opportunity to lead and mentor a team of IT professionals, drive service excellence, and ensure the delivery of high-quality IT services to support their goals and objectives. Key Responsibilities: • Lead and manage the Enterprise … infrastructure, and services to support business operations, ensure scalability, reliability, and security. • Develop and maintain documentation, knowledge base articles, and training materials for IT service procedures, system configurations, and troubleshooting guidelines. • Drive process improvement and optimization initiatives within the Enterprise Services team. • Assist/coordinate vendor relationships, contracts, and more »