51 to 75 of 281 Service Delivery Jobs in London

applications Provides follow-up on problems or escalation. Maintains a high degree of professionalism in actions, demeanour, and dress. Ensures customer satisfaction throughout the service delivery transaction. Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system … on technical experience Electronics training equivalent to at least 2 years of technical institutes, polytechnic and/or military technical school with applicable field service and/or other related technical experience. Bachelor's degree or Electronics training equivalent to at least 2 years of technical institutes, polytechnic and …/or military technical school with applicable field service and/or other related technical experience. A+ certification a plus Specific Manufacturers certifications as required. I.e. EMC, Dell, Cisco, Microsoft, Apple, . COMPTIA, and NETWORKPLUS Troubleshooting software and hardware problems Knowledgeable in servers, Microsoft/Linux/Unix applications more »

accelerate our clients’ businesses through designing the products and services their customers truly value.Job DescriptionThis is an excellent opportunity for a seasoned technology and service delivery professional to join our EMEA business as Director of Technology for Application Management Services. This is a new role within the region … forms part of the Publicis Sapient Global IT Operations team. As the regional leader of production operation teams, you will build, drive and lead delivery teams for Publicis Sapient IT Operation Services offered to various clients from PS International regions.This opportunity is well suited to an individual who has … companies, with a focus on growing Digital Engineering Services. You will have extensive experience working in matrixed environments including interfacing with Industry and Regional delivery teams while also have experience in leading, solutioning and helping to deliver on large multi-year client service deals at Fortune level organisations. more »

group. Operating within the UK, European and Australasian markets, they have developed an enviable reputation for outstanding professional services and delivering innovative products and service solutions. Enjoying continued growth through service and market development, the business has established a specialist division to deliver a range of project management … the legal services offered by the eDiscovery practice in the region. Contribute substantially to the firm's overall value proposition and high standards of service delivery to Clients, assessed by Client survey/feedback and repeat business as appropriate. Skills & Attributes of the Head of eDiscovery Have a … high performance culture among a group of diverse, talented, technically excellent individuals will be crucial. Be a process-minded individual, demonstrating excellence in client service delivery for both internal legal teams and external clients, including managing the processes and delivery of work. Extensive experience of planning and more »

/day Role Overview: As the Head of Resident Operations, you will play a pivotal role in strategically managing and developing the professional service area. You will ensure that service delivery aligns with professional, and legislative requirements while fostering positive relationships across the organisation. This role requires … a proactive approach to planning, implementing continuous improvements, and leading a competent workforce. Key Responsibilities: Strategically manage and develop the resident operations service area Act as the lead operational interface with the wider leadership team Plan and ensure diverse service delivery, maintaining professional standards Provide advice to more »

Industry? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided. As a Service Delivery Agent, you will deliver and collect our vehicles from our customers, completing relevant inspections along the way. The role will also involve … preparing the vehicles for rental. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time. What can we offer you? 5.6 weeks holiday pro rata Contribution to Group Personal … fast-paced environment Ability to show great attention to detail Ideally, you will have previous experience in the same role or industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA more »

Industry? Do you have current or previous experience? If so, this may be the opportunity for you! On-the-job training provided. As a Service Delivery Agent, you will deliver and collect our vehicles from our customers, completing relevant inspections along the way. The role will also involve … preparing the vehicles for rental. At Thrifty Car and Van Rental, our colleagues work hard to deliver exceptional customer service, and we drive for success by delivering great service the first time, every time. What can we offer you? 5.6 weeks holiday pro rata Contribution to Group Personal … fast-paced environment Ability to show great attention to detail Ideally, you will have previous experience in the same role or industry Excellent customer service and communication skills Hold a full-valid driving licence for a minimum of 12 months, with no more than 9 points on your DVLA more »

DescriptionJob title: Enterprise Service Platform Product OwnerLocation: London, Farnborough or PrestonWe offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role.Salary: Circa 75,000 per annum plus Car Allowance and BonusWhat you’ll be doing: § Acts as technical … product owner/champion for the Enterprise Service Platform (Data Integration Hub) product set and managed services§ Act as the ESP technical SME, ensuring the user needs and integration functionality is fit for purpose§ Support the Third Party Provider team evaluate business processes, anticipate requirements, uncover areas for improvement … as a liaison between key business stakeholders, users and the Third Party Provider§ Supports and holds to account the Third Party Provider ESP managed service§ Develops new strategies to maintain or improve on the quality of the ESP service delivery§ Supports the development of strategies to minimize more »

follow-up on problems, initiating escalation procedures when necessary. • Uphold a high standard of professionalism in actions, demeanor, and appearance. • Guarantee customer satisfaction throughout service delivery transactions. • Adhere to client-specific Service Level Agreements, updating incident and request tickets accordingly within the ticketing system. Key Qualifications: • Appropriate … capabilities. • Capability to test and certify PCs, networks, servers, and client approved software applications and associated peripherals. • Familiarity with client-specific internal procedures and service delivery requirements. • Excellent analytical and client communication skills. • Potential requirement for client and/or governmental clearance. • Microsoft Server Certified Professional Certification or more »

Partner, we are also an award-winning employer, and our employees are at the heart of Version 1.Version 1 as a consultancy and a service provider, we are a digital-first environment and we do things differently. We are focused on our core values, and using these we have … delivering fast, secure and scalable trading technology solutions to capital markets clients globally?Are you driven by introducing modern ways of working and transforming service delivery to develop market leading IT propositions for global investment houses?Are you able to identify opportunities for innovation through technology and articulate … business capabilities, customer stories, intellectual property, accelerators, industry and common customer challenges. You will work as a partner to commercial sales team and practice delivery teams to drive the growth through existing accounts and in new customers. You will use your understanding of the sector to draw together Version more »

inclusive environment that supports employees and empowers them to reach their full potential.Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients … and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone … the daily execution of the service.How You Will Make an Impact:Lead, develop and support the frontline SOC teamSet goals, develop action plans for service growth and areas of opportunityMaintain SLA complianceFacilitate team meetings and ensure communication is shared with urgencyConduct meetings with Service Delivery Manager and more »

Service Desk Analyst (1st line) 3 months contract - view to extend until 31/03/2025 London - onsite 3 days a week £149.50 per day inside ir35 Role The role of the Service Desk Analyst is to provide first line support for all clients staff. This role … handles calls that have been sent through to the Service Desk, which is the central point of contact for all IT/FM related incidents and service requests. The Service Desk Analyst is responsible for reviewing the incidents and requests. Incidents and requests can be resolved by … the Service Desk Analyst, however in most circumstances, these will need to be passed onto the ICT Desktop Support Team. The Service Desk Team work in a dynamic, fast-paced environment which provides services to staff over the phone, through e-mail, with remote tools, and in person more »

Colt DCS provides true service and operational excellence in the sustainable design build delivery and operational management of hyperscale data centres across Europe and APAC We provide data centre solutions to hyperscale and large enterprise customers across 17 state of the art carrier neutral data centres spanning … has set comprehensive near and long term Science Based Targets to cut our emissions in line with the SBT is latest Net Zero Standard.IT Service ManagerLocation: LondonAbout Colt Data Centre ServicesColt Data Centre Services has over 20 years of experience in designing, building and operating energy-efficient, reliable data … starts with finding the right people for Colt DCS. We believe in creating a healthy, learning environment for our employees to flourish.MISSIONReporting to the Service Delivery Manager, the IT Service Manager will support a number of business critical IT Services. Where required, you will provide support to more »

time; Mon - Fri Job Responsibilities: Serves as the primary liaison with key client representatives in the United Kingdom with the goal of owning the service delivery relationship for these clients; Drives overall client satisfaction through effective coordination and communication of client deliverables; Leads project team of Associate Project … training and mentoring to new hires and current employees; Instills confidence with the client and serves as a primary public face of Epiq’s service delivery offering. Job Requirements: A solid understanding of Class Action and Restructuring support industry. Two or more years of experience in project management … positions with law firms, corporate legal departments or Class Action service providers is preferred. Demonstrated success in the management of simultaneous projects. Oral and written communication skills which provide a strong and confident leadership presence. Excellent client relationship skills which include the ability to proactively manage client expectations, recognize more »

evidence of identified need to meet the needs of the clients children and families. To strategically lead, direct and oversee the day-to-day service delivery of the Children's services integrated front door multi-agency safeguarding hub (MASH), early help preventative and support services, targeted youth support … services, specialist safeguarding, youth justice service and Virtual School ensuring that all relevant agencies are working together effectively to identify and safeguard children at risk of harm. Ensure children in need of help and protection are identified in a timely way and their needs responded to effectively and proportionately. … of good quality, proportionate assessments. Provide Leadership and oversight of the Early Help preventative services, including (but not limited to) the volunteering and advocacy service, children's centre offer, family group conference service, parenting service, universal plus service as well as the early help assessment and more »

Data Delivery Lead Location: Hybrid - London Package: Negotiable + Benefits Data and Data services is a key strategic enabler in Brown and Brown Europe as we look to integrate acquired business, enable them to provide great customer service and grow through the provision of superior data services. The … Data Delivery Lead is responsible for ensuring the successful and timely delivery of data projects and initiatives. You will lead a team of Brown & Brown and third-party data specialists, manage resources, and act as a bridge between technical and business stakeholders The day to day: You will … be an experienced leader who specialises in delivering Data Projects using Agile delivery methods. Your primary responsibilities will include: Leadership : Overseeing data projects from conception to completion. This includes defining project scope, establishing timelines and budgets, and managing risks. Management : Leading and motivating a team of data analysts, engineers more »

users, client and JLL Management team Carryout fault finding on start-delta motors including VFDs and Soft Start controls/contactors Assist and enhance service delivery through best practice and the effective use of site systems and equipment. Understanding of a CDM process with experience of working on … motivated, resourceful and pro-active Experience with LOTTO/Permit to work systems essential Confident decision maker Experience Required: Essential: Evidence of Excellent Customer Service Delivery Experience of working in high profile work environment. PC Literate - PC and MS office skills. Understand and interpret technical drawings/instructions more »

resolution of issues to deliver improvement to colleague experience for services across Corporate Systems Working with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams. Managing project risk and assisting with problem resolution. Stakeholder management and communicationsServing as liaison between … technical and non-technical teamsWhat you bring:Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project applicationDemonstrated skill in managing project budgets and timelinesSkill in the use … among team membersAbility to maintain confidentiality and carry out assignments that are sensitive in natureWorking with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams. Managing project risk and assisting with problem resolution.Serving as liaison between technical and non-technical more »

Operations, reporting to and deputising for the CTO alongside another senior deputy role focussed on Architecture. Your key responsibilities will include:Managing our Projects, Service Delivery, and System Management teams and delivering all business-as-usual technology service functions.Leading the production and implementation of our operational technology … at the Trust’s most senior levelLeading the commercial management of our major outsourced technology partner and building relationships with wider commercial suppliers for service delivery We are looking for a senior technology leader with excellent operational, stakeholder, and commercial management skills. You will need experience of working … heart of one of the UK’s foremost, progressive, digital healthcare settings where you can have a major impact on our future direction and service delivery. To apply, you will need to do so via UCLH’s TRAC recruitment platform please. A link to the platform is posted below more »

senior level position holding overall responsibility for Growth, business development and new sales within their designated market sector and the key interlink between sales, service delivery and account management. The CGD will be responsible for hitting business plan across the portfolio of customers within their sector which will … RFP response business case build, due diligence through to deal closure. The CGD will be expected to assist in the definition and creation of Service Value Propositions to ensure that we creative robust workforce solutions that are designed and developed to meet the needs of our customers. Key Responsibilities … clients, targeting both transactional and strategic sales Working with the Customer Experience team to deliver and grow existing accounts with overall responsibility for the service delivery and customer relationships Support the Customer Experience team with monthly and quarterly customer review meetings as well as the creation and updating more »

root cause analysis Relevant certifications are highly desirable Taking the lead on the daily operations of the infrastructure and services. Working cross-function with Service Delivery, Service Desk and Architecture to support and build on the full lifecycle. If this sounds like the role for you please more »

Bank locations. The IT department consists of approximately 90 colleagues plus 3rd parties responsible for a range of services including Application Development and Maintenance, Service Desk and Workplace Services and Infrastructure Management. We operate according to a Scrum Agile delivery process and are passionate about developing our engineering … a truly hybrid manner. Our technology platform has been transformed to facilitate this, and no more so than in the space of our Workplace Service Chapter. The UK & Middle-East Workplace Services Chapter manages our Digital Workplace. This includes our Microsoft Windows PC estate (now predominately laptop based), our … collaboration platforms, meeting room technology and supporting infrastructure and our local support organisation including an outsourced local Service Desk. Following an intense period of technology transformation, including migration to M365 services (Exchange Online, Teams, SharePoint Online) and Modern Management (Intune/Microsoft Endpoint Manager), our focus now is ensuring more »

streamline operations, unlock revenue, increase tenant satisfaction, and remain compliant through our award-winning SaaS technology platform. We also work with SMEs and large service providers, helping them access more work and grow their businesses. We're not just any proptech - we're backed by some of the biggest … role of the Solutions Director is varied and complex, forging and nurturing executive-level relationships with key clients and stakeholders to unlock platform enabled service delivery by way of Plentific’s marketplace or contractor sourcing service. You will play a pivotal role in driving transactional revenue opportunities through … unlocking projects and service solutions with large institutional landlords. As a scale up technology company we must understand the needs of our prospects and help guide them through complex consultative sales processes. Our solution is disruptive in nature and we have to showcase the many benefits we can offer more »

of backgrounds, to enable organisations to perform as effectively, efficiently and innovatively as possible. Their CPRE team is the go to strategic advisor and delivery partner for complex real estate related business challenges, working across a range of corporate, financial services and public sector clients. For this role specifically … high profile, multi-billion dollar facilities and workplace services transformation programme. Designing and establishing a new target operating model, including the supply chain and service delivery models; Supporting make or buy decision-making on facilities and workplace services. Preparing robust business cases supported by detailed strategic sourcing and … category plans, including in-depth analysis of potential service delivery models. Regarding Assistant Director and Director candidates will be expected too: Support the development and growth of the business by building and sustaining client relationships; Develop business opportunities and managing client engagements, including managing diverse teams and promoting more »

ServiceNow ITOM Visibility Service Mapping Engineer hybrid West London 6+ Month Contract nside IR35 Rate TBC Looking for ServiceNow ITOM Visibility Service Mapping Engineer contractors, responsible for the rollout of the Service Mapping capability. Core Skills include 1+ year's experience of Configuration Management using ServiceNow, experience … of ServiceNow CMDB data model (CSDM) and ServiceNow ITOM discovery & Service Mapping. Is this something you have experience of or would you know anyone suitable? The roles would be hybrid with approx 2 days a week in the West London office and the rest working from home (so you … Umbrella Day rate you would need (as this will likely be inside IR35) when applying with your CV. Roles & Responsibilities: The ServiceNow ITOM Visibility Service Mapping Engineer role sits in the The Service Configuration Management (SCM) team and will be responsible for the rollout of the Service more »

Global Service Desk Manager | Environmental Services | £60,000 - £70,000 | Hybrid | Brentford WeDo has recently partnered with a global Environmental Services organisation who are currently in the market for a Global Service Desk Manager to come on board. The business is currently going through a large scale global … the team structure across their UK and European offices. The individual will have the following experience and skillset. Managing and refining IT incident and service request procedures to elevate service standards. Ensuring smooth implementation of system changes to minimise service disruptions. Leading collaborative service initiatives with … global IT support teams. Implement new SLAs Establishing and meeting IT Service Level Objectives. Mentoring junior members of the the team. Effectively communicating, managing customer expectations, and utilizing feedback for continuous improvement. Anticipating Service Delivery needs aligned with global and regional plans. Collaborating with SMT. Your character more »