1 to 25 of 35 Permanent Service Delivery Jobs in the North of England with Remote Work Options

in a role that can make a difference, the NHS Business Services Authority (NHSBSA) have the opportunity for you! We are looking for a Service Delivery Manager to join our NHS Workforce Recruitment Services team. In this role you will provide clear leadership, be a change champion, and … demonstrate flexibility while influencing others to work collaboratively. You will play a key role in creating sustainable improvements in both performance and service delivery for Workforce Recruitment Services. We have NHSBSA bases in Newcastle Upon Tyne, Wakefield, Fleetwood, Middlebrook and Eastbourne. Your base location would be closest to … people who are dedicated to making positive changes to support healthcare related recruitment. What do we offer? 27 days leave (increasing with length of service) and 8 bank holidays Flexible working (we're happy to discuss options such as compressed hours) Hybrid working (we are currently working largely remotely more »

Service Delivery Director North West with - Hybrid Working and flexibility Company Overview: This dynamic and innovative organisation is disrupting the market with its bespoke, CPD-accredited interactive online training programmes. These offerings are tailored to meet specific and current industry needs, fully funded by the Apprenticeship Levy, and … delivered in collaboration with specialist partners. Role Overview: An exceptional Service Delivery Director is sought to lead and grow a team of 25-30 trainers and skills coaches, with plans to expand to 50 by the end of the year. Reporting directly to the CEO, this role offers … Responsibilities: Manage and develop a team of 25-30 trainers and skills coaches, with plans to grow to 50 by year-end. Oversee the delivery of interactive online training programmes, ensuring high-quality and impactful learning experiences. Work closely with the CEO to bring new ideas and recommendations to more »

sound knowledge of the airline, airport and ground travel operations industry or maybe you're working within a B2B Account Management and/or Service Delivery role within the Aviation/Ground Transport sector. Hybrid working you'll be based in the North West of England with your … internationally across multiple sectors offering leading organisations from a diverse range of industries first class services to their passengers and staff. This leading travel service and support brand are a fun and approachable group with a culture focused on autonomy and transparency, meaning that they work hard to make … the business have created this fantastic new opportunity for an enthusiastic and driven Aviation/Airline Account Manager with experience and knowledge of operational service delivery with the Aviation/Airline/Airport/Ground Transport sectors based in North West England. A brief insight in to what more »

Job summary The NHS Business Service Authority's Digital, Data and Technology Community design, develop, test, support and operate applications from our digital transformation projects to support patients, colleagues and the public. In doing so, we deliver relevant and valuable services to millions of users with various needs and … Government Digital Strategy and the NHSBSA's strategy, putting the user at the heart of everything we deliver. We're recruiting for a Senior Service Designer who has a passion for design and a proven track record of success. You will join our exciting and supportive user centred design … community to work collaboratively within multidisciplinary agile teams, alongside user researchers, developers, service designers, product owners and others. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time more »

FM Asset and Service Contract Manager UK Remote (preferably North West region) National travel capabilities and frequent visits to Leeds HQ Permanent, Full time Salary: £40-45K DOE Simplifying Complexity Our client Inscyte Limited is a specialist Private Finance Initiative and asset management consultancy that provides direct services … of pounds savings, improving the efficiency and effectiveness of their clients operations. They are now seeking a self-motivated and experienced FM Asset and Service Contract Manager to help deliver their increasing demand for asset management and contract management expertise on behalf of Schools, Academy, Local Authority and NHS … Trust clients across public sector commissions. FM Asset and Service Contract Manager , your responsibilities: PFI Contract Commissions providing compliance and technical support on behalf of clients Contract Compliance evaluating contractor performance; analysing and interpreting data to calculate service failure; liaising with relevant client-based Managers; reporting, documentation and more »

Service Delivery Manager - Digital Governance Birmingham or Leeds - Hybrid Your new role As the Delivery Manager in the Digital Governance team in National Highways, you will administer the digital, data and technology investment approval process. You will play a key role in the Digital Demand Process, ensuring … agreed quality standards before they enter the investment approval process; Line-management and ongoing development of junior staff within the team to support the delivery of the work. To be successful Experience within a portfolio, programme or project office environment, ideally with involvement in governance, business case production or … days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel Significant investment in more »

Do you have experience of delivering software systems and process improvements in a service delivery environment? Do you have HR/HCM systems experience and a good knowledge of HR subject matter? Let Informed Recruitment help you to achieve your potential with an exciting opportunity to progress your … career as a HR Service Improvement Specialist to work as part of team in a client-driven company in the North-West. As a specialist provider of resource to the Property and Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to … within itself and its employees on a 12-month fixed term salaried contract. The purpose of your role will be to take responsibility for service improvement activity across HR Services with particular focus of maximising the efficiency and functionality of the HR software application, maintaining data accuracy, developing process more »

more cost-effective process and change to our business services and fee earner community. It has resulted in the creation of the Casualty Innovation & Delivery Team; working alongside IT and a business transformation programme that addresses the way the entire Firm manages its matters and delivers the law. The … Role The Casualty Delivery & Innovation team is looking to expand their team with a focus on profitability within Casualty. The successful candidate will have a wide range of responsibilities, to include but not restricted to; leading requirements management across Casualty; driving the documentation of existing operational processes; supporting MMT … to assist with developing each teams requirements, finalising data sets, mapping of workflows and capturing any future requirements to be delivered outside the project. Service delivery Identify opportunities for enhanced service delivery through new ways of working, process efficiency, technology and IT solutions to drive continuous more »

Job summary IT User Services form the central point of contact for all technology related incidents, service requests and queries. The role of the End User Compute Technical Analyst is to provide first/second/third line support for all NHSBSA employees. The End User Compute Technical Analyst … is responsible for triaging incidents and service requests and resolving support requests ensuring that service levels and targets are achieved as well as meeting customer satisfaction and continuous service delivery demands. There is a need for the End User Compute Technical Analyst to ensure the integrity … and security of ICT systems is maintained. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently working largely remotely) Career development Active more »

As our new IT Service Desk Analyst, you will be working as a team in a fast paced environment providing excellent support to users of desktop, laptop, tablet and mobile devices, in a hybrid working environment. Working closely with IT technical colleagues you will support our business handling how … do I inquiries, through admin requests to being part of a team working on complex investigations, major incidents or preventing service outages. As the face of IT to many of our DFS Group colleagues, incidents and requests must be handled professionally adhering to our IT and company standards and … doing Providingan excellent first point of contact within IT for all enquiries Record, prioritise, assign and manage all requests and incidents reported to the Service Desk Manage customer expectations and communications via telephone, email and face to face Escalate to other team members or other departments where appropriate Recording more »

travel to Gateshead office) Competitive Salary: £24,000 Per Annum Fantastic Hours: Monday-Friday 08:30 - 17:30 The task at hand: The Project Delivery Coordinator will be a pivotal role within the project delivery team and be responsible for managing the delivery of Onecom projects for … and accuracy - You have an excellent understanding of Telephony solutions - You are orgainised, able to work to deadlines and prioritise workload - You have customer service experience What you'll be busy doing: - Project manage the smooth delivery of Onecom products and services to customers including, but not limited … with the customer and our suppliers - Understanding the solution and process bespoke to the customer - Act as the single point of contact during the delivery process and ensure high levels of customer satisfaction are maintained - Manage the on-boarding of new customers in-line with the internal company processes more »

places continuous improvement, value, and business innovation at the heart of everything we do. ASPIRE is one of our strategic pillars for 2024 and Service Delivery is key to its success. As the Portfolio Director you will be expected to lead the team and deliver value to our … in delivering transformational change involving ERP systems. Skills such as the ability to inspire and drive teams, commercial acumen and leading on bids for delivery, ability to ask tough questions, curiosity and willingness to learn are regarded as more important in this role than a deep understanding of Oracle … is mandatory for this role. Ideally a background as a Functional Consultant is ideal. You will be seen as central in the shaping and delivery of key proposals and will be recognised by customers and colleagues as a leader who can bring together the right group of people to more »

NHS Benchmarking Network, working closely with health and care organisations across the UK to gather, analyse, and interpret data to drive performance, quality and service improvements. Main duties of the job Manage end-to-end benchmarking projects, including scoping, planning, execution, and reporting. Collaborate with internal and external stakeholders … is a member community of health and social care providers, commissioners and like-minded organisations. We deliver national benchmarking projects to support planning and service improvement across the acute, community, and mental health, learning disabilities and autism sectors. Our vision is to enable members to improve patient outcomes, raise … bespoke work for member organisations. These bespoke projects cover a range of topics such as a deep dive on a particular patient cohort or service pathway; understanding areas of improvement such as reducing inequalities, additional targeted data collection to enhance insight on specific areas of interest, and system overviews more »

Infrastructure Manager to join the team. As an Infrastructure Manager, you will leverage your expertise in your designated technology area. You will oversee the delivery of Infrastructure Improvement Programmes, managing large-scale budgets. This role involves engaging with various stakeholders through established governance forums. Key responsibilities include: with Architecture … Work with the architecture team to understand the current setup and problems experienced. Advise on improvements to enhance service delivery and resolve repeat incidents. with Technology Portfolios: Ensure that new services are developed and launched with solid infrastructure standards, providing a strong foundation and longevity of investment. Supplier … and Partner Relationships: Develop strong relationships and collaborate with suppliers and partners when making technology-related decisions. as a Central Contact for Service Management: Serve as the central point of contact for technology-related decisions and service improvement plans, including incident management and service restoration. Senior Infrastructure more »

Job summary The delivery and support of digital technology at Harrogate and District NHS Foundation Trust is fundamental in enabling staff to provide excellent and safe patient care. The Trust has invested significantly in digital technology and this is an exciting opportunity for a Patient Systems Support role to … Harrogate and District NHS Foundation Trust's electronic patient systems, develop specialist patient system skills and be part of a team providing excellent customer service to end users across the HDFT organisation? Main duties of the job Patient Systems Support ( Patientrack and ePMA Team ). The Patientrack, ePMA, Team … Is the electronic Prescribing and Administration of medication solution. This is an exciting opportunity to be part of a growing team, providing an excellent service to our end users. This role will be both trainer and systems support in a team that provides knowledge, development and support to system more »

support to all of our IT Infrastructure. With sites across the UK, our IT infrastructure team supports all users across the business, providing customer service to our practices, who employ more than 8500 colleagues, caring for millions of our nation’s animals. Support teams react quickly and positively to … own, as the recipient of more technical queries. The successful candidate will report to the Infrastructure Manager, and work closely with colleagues in the Service Delivery, Projects, Security and Technical teams. What the role involves This is a fantastic opportunity to be involved in supporting our colleagues, driving … security/mail hygiene/backups Manage 3rd party vendors to drive fault resolution and change on software/hardware issues Manage multiple managed service providers to drive fault resolution and change on hardware/software/cloud solutions Documenting fixes – you will enjoy building a Knowledge Base to more »

role is responsible for tax compliance and reporting activities performed within Liberty Shared Services (LSS) on behalf of its customers. This will include agreeing delivery requirements with customers and delivering a service in line with those expectations with a focus on driving a culture of continuous process improvement … differ from territory to territory. *What will you be doing?* * Preparation and review of UK and overseas tax computations and tax provision calculations for delivery to LSS customers. * Preparation and review of international quarterly and year-end tax provision calculations (IFRS and US GAAP). * Act as point of … contact for all customer service delivery issues. * Seek and implement continuous technological improvements to deliver efficiencies through technology, automation and artificial intelligence solutions. * Train, support and manage junior members of the tax team. * Work with customer’s tax and accounting teams to understand enterprise operational requirements for tax more »

3rd Parties overseeing all things infrastructure from design to implementation and ongoing BAU Support. This will include project management and overseeing seamless operations and service delivery. Tech You will need to be hands on and manage people/3rd parties covering the following ... Configure and manage hybrid Azure more »

in project execution and delivery. Implement best practices and lessons learned into future projects. Client Satisfaction : Ensure high levels of client satisfaction through excellent service delivery, prompt issue resolution, and proactive engagement. Knowledge & Experience To be successful in this role you will possess the following: Essential This role … development methodologies. Innovative Thinking : Creativity and the ability to think outside the box in proposing solutions and improvements to project processes and outcomes. Customer Service Orientation : A strong focus on client satisfaction, with the ability to build and maintain positive relationships with clients and ensure their needs are met. … pay scheme* End of year bonuses Bonus scheme for helping us recruit great people Quarterly commission scheme for any sales you make** * Length of service eligibility criteria ** Must meet qualifying criteria Salary £25k-£30k DOE Still Interested? This is a great opportunity for the right person to join the more »

to deliver the right work, in the right way? Can you bring all stakeholders with you - and in the process take us, and our service delivery to a whole new level? Can you do it? The answer is yes, if you can support decisions on initiatives that deliver … the most value, work with the business to set the foundations or success, provide the tools to support planning and delivery using expert advice and insight whilst cultivating cohesion, collaboration, communication, and community between UKB teams. Providing visibility of whats being delivered across the business, and delivery progress … trusted go-to person within the PMO, continuously seeking feedback and bringing a depth and breadth of relevant experience in supporting improvements to the service offering. In turn, enabling and empowering us to make our vital work even more impactful, for the benefit of millions of people. Working hours more »

both tax and technical work streams; and manage conflicting resourcing requirements between projects. Leading by example in terms of client relationships, technical quality, and service delivery. Manage projects; and solving problems by advising our clients in the application of complex legislation to real life situations. Manage people including coaching more »

in office full time with other team members will be essential. The Project Manager is responsible for the on-time, budget, scope and quality delivery of all projects within their remit, and to ensure timely handover of projects to Accounts Management and Operations following rigorously defined project closure. POSITION …/Scope with a focus on following the right level of governance relevant to meet company targets. • Working with Account Managers and/or Service Delivery Managers to ensure effective customer stakeholder management within projects and to engage them as a point of escalation for client issues. • Producing … Paternity Leave 4 weeks full pay Holiday buy scheme Employee Assistance Programme Discounted Leisure Memberships Cycle to work scheme EV & Hybrid Car Scheme Long Service Awards Private Medical Insurance And many more! For our full job specification please go onto our careers page under "Delivery Services" link below more »

Carry out the necessary follow up, both face to face and remotely to secure the contracted client "Win". Work with the Sales Director & Service Delivery team to handover the client and their specific requirements and priorities. Work with the Sales Director to plan and deliver the budgeted more »

Carry out the necessary follow up, both face to face and remotely to secure the contracted client "Win". Work with the Sales Director & Service Delivery team to handover the client and their specific requirements and priorities. Work with the Sales Director to plan and deliver the budgeted more »

role, you'll provide expert support to both corporate and clinical functions, ensuring a seamless flow of high-quality information to enhance patient care, service delivery, and financial decision-making. As a technically adept and adept communicator, you'll excel at gathering requirements from diverse stakeholders and translating … the development and automation of exception reports. Management of projects to deliver data and information supporting regional and corporate services. Timely and high-quality delivery of national and contractual data and reporting requirements. Gathering and addressing information and reporting requirements related to mobilizations, deployments, and exits For a full … Description on our career site Desirable Click Apply for this job above to view the Job Description on our career site Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission more »