1 to 25 of 134 Permanent Service Delivery Jobs in the North of England

within an MSP, serving as the primary escalation point for customers and team members. Blend technical expertise with managerial acumen to drive excellence in service delivery, employee development, and operational efficiency. Directly manage employee appraisals, recruitment efforts, SLA compliance, and round-the-clock support schedules. Key Responsibilities: * Champion … our clients Quality Management system, ensuring adherence to procedures and consistently high service levels for our clientele. * Provide proactive and reactive technical support to our customer base, resolving issues promptly and effectively. * Maintain seamless coverage of the technical desk, coordinating schedules for round-the-clock support. * Serve as the … interested then please apply or send your CV to ( tom . craig @ nextech - group . co . uk ) IT Manager - technical - Windows - MCP - MSP - Service Desk - IT Support - SLA - ITIL - KPI - Team Management more »

day-to-day operational basis across both the Oldham and Sheffield sites. To champion best practices and continuous improvement in terms of security and service delivery. Responsibilities: Oversees all activities of the IT department. They determine the company's current and future IT needs and implement systems to meet … on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Service Manager, IT Manager, IT Team Leader, IT Services Manager, IT Systems Manager, IT Director, IT Service Manager, Technical Project Lead, IT Technical Manager more »

Are you passionate about IT, Customer Service and enjoy a challenge? If the answer is yes, then we would love to meet you. Were looking for a Digital Support Analyst to join our existing team in our Grimsby office . As Digital Support Analyst you will be providing 1st … systems within the organisation in a customer effective manner. To provide first line support of IT and related services to internal customers within agreed service levels with a constant focus on customer service and satisfaction. What is Lincolnshire Housing partnership like to work for? Were a local housing … holiday days a year pro rata (plus bank holidays) which will increase by 1 day per year for the first five years of service The ability to earn additional holiday days through full attendance Mental Health First Aiders across the business, lets be there for each other! Career Development more »

1st line Servicedesk support to the business. Deal with users, providing IT support and training. To provide first level customer contact, incident resolution and service request fulfilment in line with IT Service Management (ITSM) best practices within the IT Service Desk, ensuring quality and performance standards are … to an efficient and effective IT Service. Principal Accountabilities: To provide a high level of technical first level IT support in line with IT Service Management (ITSM) best practices for all services delivered by the IT Team ensuring customer focus is at the heart of service delivery. To … ensure that Incident and Service Request information is presented within the ITSM software application consistently to maintain effective internal technical and external customer communication and to avoid duplication of effort. To ensure that individual and team performance and quality targets are maintained. To maintain the IT Knowledgebase with internally more »

to 4 x salary Share Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support Our IT Service Delivery team have an opening for an experienced Network Engineer to join them in supporting customer and internal projects across the South West more »

to 4 x salary Share Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Career development support Our IT Service Delivery team have an opening for an experienced Windows Engineer to join them in supporting customer and internal projects across the South West more »

Service Delivery Manager - Digital Governance Birmingham or Leeds - Hybrid Your new role As the Delivery Manager in the Digital Governance team in National Highways, you will administer the digital, data and technology investment approval process. You will play a key role in the Digital Demand Process, ensuring … agreed quality standards before they enter the investment approval process; Line-management and ongoing development of junior staff within the team to support the delivery of the work. To be successful Experience within a portfolio, programme or project office environment, ideally with involvement in governance, business case production or … days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel Significant investment in more »

to deliver the right work, in the right way? Can you bring all stakeholders with you - and in the process take us, and our service delivery to a whole new level? Can you do it? The answer is yes, if you can support decisions on initiatives that deliver … the most value, work with the business to set the foundations or success, provide the tools to support planning and delivery using expert advice and insight whilst cultivating cohesion, collaboration, communication, and community between UKB teams. Providing visibility of whats being delivered across the business, and delivery progress … trusted go-to person within the PMO, continuously seeking feedback and bringing a depth and breadth of relevant experience in supporting improvements to the service offering. In turn, enabling and empowering us to make our vital work even more impactful, for the benefit of millions of people. Working hours more »

a comfortable and professional working environment and plenty of support to develop your career. About us Woodgate & Clark has been providing a loss adjusting service to the UK insurance market for over 40 years and, since 2015, has been part of the Van Ameyde Group, Europe's market leader … in international claims management. At Woodgate & Clark, we pride ourselves on our superior technical expertise and the quality of the service that we provide to our clients, whilst enjoying one of the highest ratios of qualified personnel in the profession. The Role – Desk Adjuster/Adjuster Technician: Following our … for an experienced Desk based Loss Adjuster, or Senior Claims Technician looking for career progression, to manage a range of Property claims effectively, providing service delivery within clients SLAs. The role offers a varied portfolio of claims, including Domestic, Heritage, High Net Worth, Places of Worship, Property Owners more »

travel to Gateshead office) Competitive Salary: £24,000 Per Annum Fantastic Hours: Monday-Friday 08:30 - 17:30 The task at hand: The Project Delivery Coordinator will be a pivotal role within the project delivery team and be responsible for managing the delivery of Onecom projects for … and accuracy - You have an excellent understanding of Telephony solutions - You are orgainised, able to work to deadlines and prioritise workload - You have customer service experience What you'll be busy doing: - Project manage the smooth delivery of Onecom products and services to customers including, but not limited … with the customer and our suppliers - Understanding the solution and process bespoke to the customer - Act as the single point of contact during the delivery process and ensure high levels of customer satisfaction are maintained - Manage the on-boarding of new customers in-line with the internal company processes more »

of the Torus Group. As the UK's largest commercial contracting organisation owned by a housing association, we are committed to delivering top-tier service to our clients and their residents. As a Responsive Maintenance Team Manager , you will work as an integral part of the companys Operations Team … contract administration, financial monitoring, and achieving business targets. By fostering a performance-driven culture, you will ensure the highest standards of customer care and service delivery, effectively managing resources to achieve optimal performance, efficiency, and effectiveness. Responsibilities: Lead and achieve the team's agreed contract performance targets, ensuring … the highest possible quality of service for all customers and securing a commercial return through ongoing service improvements. Direct and motivate staff and contractors, fostering good employee relations within the team to ensure the efficient, professional, and high-quality delivery of services or projects. Evaluate the workload more »

Identify and implement, using consistent existing models where appropriate, a training needs analysis process for the customer which identifies key learning interventions. Feeding training delivery requirements and SO implementation needs into the Training delivery Account Programme for action. Supports site management teams to effectively use the competency framework … this into training techniques and available courseware, support tools etc. Any other duties as directed by the Account Director/National Account Manager/Service Delivery Manager Essential Skills Competencies Managing the training matrix. Manages self. Decision making. Communication skills. Business acumen & commercial awareness. Operational excellence. Strategic thinking … communication skills - written & verbal. Working knowledge of Microsoft Office 365. Desirable Experience of large-scale Training operations. Security industry or Educational environment experience. Customer service experience in people-facing environment. Ability to train IEC/Drug & alcohol testing/Speed gun awareness. About Company Join Today and Build a more »

play a key role in the support of new and existing software applications. Development of existing IS controls that originate from within the IS Service Delivery function. The principal objectives of the role are: Support the Application and Integration Manager To act as the internal technical expert for … requests in line with associated documented processes Design and document and/or re-design and manage the implementation of process controls Implementation of service enhancements Generation and delivery of both regular and ad-hoc IT related reporting and MI Timely escalation of issues to your line manager … Effective communication to IT teams, 3rd party IT vendors and Speedy Business units Provide training to Service Desk team members were required to ensure knowledge is shared and processes are being followed Provide support to Business Strategic projects as required Conduct additional ad hoc duties as required Promote participation more »

safety and energy services our contribution to these communities will continue to drive progress towards a net-zero future. We focus on quality of service and delivery, and on improving the lives of our clients and their customers by creating better environments in which to work, live and … be able to make the role their own, bringing fresh ideas and new tech to the forefront of the organisation. Reporting to the Group Service Delivery Manager you will provide second line technical support to Sureserve Group ICT users, located across several sites and the varying companies under … ICT Management and is subject to change after consultation. A current UK driving licence is required for this role. General Duties/Key Responsibilities: Service Deliver/Operations Understand and promote the ITIL framework in the daily role of service operations. Incident management will be of paramount importance more »

exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with a client list that is looking to … DHCP) A technical knowledge of O365 & SharePoint migration Virtualisation experience (Hyper-V/VMware) Firewall Technologies and configuration including Factor Authentication solutions Excellent customer service and customer facing skills with a focus on exceptional service delivery A desire to learn new products and keep up to date more »

co-ordination process involving both direct and indirect staff management. Preparation of proposal submissions including solution and option appraisal of new methods of FM Service delivery to identify valid and viable commercial delivery options. Obtaining specialist subcontractor costs. Formulate bid based on BDM brief where required. Labour more »

in a role that can make a difference, the NHS Business Services Authority (NHSBSA) have the opportunity for you! We are looking for a Service Delivery Manager to join our NHS Workforce Recruitment Services team. In this role you will provide clear leadership, be a change champion, and … demonstrate flexibility while influencing others to work collaboratively. You will play a key role in creating sustainable improvements in both performance and service delivery for Workforce Recruitment Services. We have NHSBSA bases in Newcastle Upon Tyne, Wakefield, Fleetwood, Middlebrook and Eastbourne. Your base location would be closest to … people who are dedicated to making positive changes to support healthcare related recruitment. What do we offer? 27 days leave (increasing with length of service) and 8 bank holidays Flexible working (we're happy to discuss options such as compressed hours) Hybrid working (we are currently working largely remotely more »

Join our team! Based at our office in Macclesfield, you will have responsibility for the management and leadership of an IT service delivery team of 5 people that provisions IT Services and offer all levels of support to internal clients based at Elior UK Head Offices and remote … Elior UK trading sites/restaurants Leads the continuous service improvement lifecycle of the IT Service Management framework to ensure IT delivers a consistently high level of service across the UK business We offer a hybrid way of working with 3 days in the office and … days at home. What you'll be doing... In addition to working with the UK Technology teams comprising solutions architects, data and integration specialists, delivery managers and business partners, this role will work collaboratively with the UK Operational Site mobilisation team. Your key responsibilities as the Service Delivery more »

Enterprise Services Lead Engineer/Service Manager – Leeds – Up to £90,000 Focused on delivering a first-class service in the Entertainment and Sports space this team is growing again and we are delighted to represent them in their search for an Enterprise Service Lead Engineer. Since … someone who is a highly skilled and motivated individual. This role offers the opportunity to lead and mentor a team of IT professionals, drive service excellence, and ensure the delivery of high-quality IT services to support their goals and objectives. Key Responsibilities: • Lead and manage the Enterprise … infrastructure, and services to support business operations, ensure scalability, reliability, and security. • Develop and maintain documentation, knowledge base articles, and training materials for IT service procedures, system configurations, and troubleshooting guidelines. • Drive process improvement and optimization initiatives within the Enterprise Services team. • Assist/coordinate vendor relationships, contracts, and more »

is a great opportunity for a experienced MR radiographer to join our team. The MR Clinical/Team lead will support the trust wide delivery of the MR service including the CDC scanning facility. The MR Clinical/Team lead will support the delivery of the MR … service against established key performance indicators, working with multidisciplinary teams to ensure service provision meets the needs of our patients. With significant experience as a senior MR radiographer you will need to be able to provide advice and guidance to junior staff about protocols, pathways and MR safety. … You will be responsible for the day-to-day running of the MR service, providing clinical leadership and training to support the team. You should hold, or be willing to work towards a post graduate certificate in medical imaging (MR). Reporting to the Lead/Principal Radiographer/ more »

UK Operations Campus – Macclesfield. As a member of the FM Hard Services Governance Team, the position proactively contributes to the provision, continuous improvement, and delivery of a World Class service to the site, all ensuring statutory, regulatory and GMP Compliance requirements are met, to ensure stable and reliable … goals and objectives are met. Ensure safe, compliant and effective completion of assigned projects. Your New Role The support the safe, effective and compliant delivery of the Project Management responsibilities for Facilities Management Hard Service Governance Team at the Macclesfield campus. Supporting the timely and accurate completion of … Project feasibility studies and delivery of Capital Investment projects across all functions of the UK1 campus. Co-ordination of Project Engineering activities to ensure safe delivery of works in compliance with Financial, Regulatory and AstraZeneca Quality System requirements, ensuring the use of best practice and completion to the more »

places continuous improvement, value, and business innovation at the heart of everything we do. ASPIRE is one of our strategic pillars for 2024 and Service Delivery is key to its success. As the Portfolio Director you will be expected to lead the team and deliver value to our … in delivering transformational change involving ERP systems. Skills such as the ability to inspire and drive teams, commercial acumen and leading on bids for delivery, ability to ask tough questions, curiosity and willingness to learn are regarded as more important in this role than a deep understanding of Oracle … is mandatory for this role. Ideally a background as a Functional Consultant is ideal. You will be seen as central in the shaping and delivery of key proposals and will be recognised by customers and colleagues as a leader who can bring together the right group of people to more »

based across the UK and over 30 years’ worth of expertise in the Civil Engineering sector. We place safety, innovation, professional development and excellent service delivery at the core of the work we do and take pride in receiving outstanding client feedback. Your Responsibilities: We are looking for … infrastructure contracts, ensuring stringent KPIs are met Liaising with the Programming team, ensuring the work bank is planned and resourced effectively Liaising with Works Delivery Managers and Commercial teams to review estimate submissions and final account details – analysing trends and reporting on buildings reactive and project performance Preparing and … in Construction or APM qualification, or be suitably qualified by experience A minimum of 5 years’ experience of managing reactive Buildings and Civils Works Delivery Frameworks PTS (Personal Track Safety) Experience in managing multiple projects work sites, preferably from within a Rail environment Commercial and Programming experience Safety Critical more »

funded trader programmes available anywhere to traders interested in forex trading. As a company we provide traders with a comprehensive approach that prioritises customer service, longevity in the market, sustainable pricing, and a commitment to reducing long-term risks for traders. We operate a remote working policy, with a … to the growth of our highly successful affiliate portfolio. Your Responsibilities: Support the Head of Marketing in delivering the affiliate program strategy, ensuring efficient delivery and optimisation. Collaborate with the talent in the market to increase the size and quality of the portfolio. Identify, qualify, and onboard new aggregator … sites to the affiliate platforms, conducting regular market research. Act as a key contact for affiliate partners, ensuring best-in-class service delivery and fostering long-term, successful relationships. Administration of the affiliate system and ensuring commissions are accurately recorded. Complete affiliate payment runs at the start of more »

to the Client Services Manager, you will play a key role in delivering high quality housing services to our members. Your responsibilities will include: Delivery of housing management services including lettings, rent arrears control, void control and tenancy management Working closely with member organisations to maintain positive relationships and … skills Knowledge of housing legislation and good practice Ability to work under pressure and meet deadlines Good IT skills Commitment to high standards of service delivery We are a learning organisation and will support staff undertaking relevant professional qualifications. Applicants must have a full driving licence and the more »