1 to 25 of 165 Service Delivery Jobs in the North of England

performance and maintenance of standards within the contract. The Engineer will show a positive attitude, to ensure appropriate and compliant solutions and efficient customer service delivery. The engineer will have strong knowledge in more than one skill regarding building maintenance. Training will be provided to obtain any other skills … vital role to EQUANS, working alongside an already established team to ensure that the operations are legally and contractually compliant and represent excellence in service delivery. The successful candidate will need to demonstrate a positive set of behaviours and a flexible approach to ensure contract compliance. Complexity: We are … benefits package. Qualifications or Required Experience: * Experience in Facilities management and general maintenance. * Work within a strong team. * Candidate must be able to maintain, service and repair a wide range of the building services, some listed below: * Building Management Systems, * Basic Plumbing * Safety Sources. * Valid UK driving license and more »

places continuous improvement, value, and business innovation at the heart of everything we do. ASPIRE is one of our strategic pillars for 2024 and Service Delivery is key to its success. As the Portfolio Director you will be expected to lead the team and deliver value to our … in delivering transformational change involving ERP systems. Skills such as the ability to inspire and drive teams, commercial acumen and leading on bids for delivery, ability to ask tough questions, curiosity and willingness to learn are regarded as more important in this role than a deep understanding of Oracle … is mandatory for this role. Ideally a background as a Functional Consultant is ideal. You will be seen as central in the shaping and delivery of key proposals and will be recognised by customers and colleagues as a leader who can bring together the right group of people to more »

the Regional CEO of Metroline Manchester on the day-to-day activities within the engineering function of the business. Work closely with operations and service delivery colleagues to provide sufficient vehicles to operate the contracted services, ensuring good financial control of budget, and alignment with group quality and … Responsibilities Ensuring compliance regarding the undertakings detailed in the company O Licence, as one of the two senior Transport managers on the licence (with Service Delivery Director) Responsible for all amendments, additions, and changes. Identified as point of contact for the company O licence with both the local … common problems, campaigns, warranty issues, bulletins etc. Working with the procurement team to coordinate the implementation of national and local technical support contracts and service agreements. Maintaining an overview of all maintenance procedures and programmes within depot workshops. Monitoring engineering standards and promoting engineering excellence. Working with the Engineering more »

satisfaction and retention. Conduct regular performance reviews and provide coaching and mentoring to team members. Collaborate with other departments to streamline processes and improve service delivery. Identify opportunities for growth within existing client accounts and drive revenue generation. Serve as a liaison between clients and internal teams, advocating for more »

Enterprise Services Lead Engineer/Service Manager – Leeds – Up to £90,000 Focused on delivering a first-class service in the Entertainment and Sports space this team is growing again and we are delighted to represent them in their search for an Enterprise Service Lead Engineer. Since … someone who is a highly skilled and motivated individual. This role offers the opportunity to lead and mentor a team of IT professionals, drive service excellence, and ensure the delivery of high-quality IT services to support their goals and objectives. Key Responsibilities: • Lead and manage the Enterprise … infrastructure, and services to support business operations, ensure scalability, reliability, and security. • Develop and maintain documentation, knowledge base articles, and training materials for IT service procedures, system configurations, and troubleshooting guidelines. • Drive process improvement and optimization initiatives within the Enterprise Services team. • Assist/coordinate vendor relationships, contracts, and more »

ensuring designs are created, implemented, tested, and deployed into the operational phase; this includes working closely with the Design Authority and other TechOps and Service Delivery teams to ensure that services and platforms are fully documented, and suitable training is made available. Key Accountabilities: A Senior Network Engineer … well as building, administering, supporting, and maintaining solutions as directed. You will be expected to: Provide specialist technical support and assistance to projects ensuring delivery of non-functional requirements and continual service improvement Coach and mentor junior team members, and assist in the provision of first-class services … more significant areas, and verifying location and state of assets. (Relevant skill level: working) Availability and capacity management . You know how to manage service components to ensure they meet business needs and performance targets. (Relevant skill level: working) Change management . You can deal with high-impact, complex more »

UK Operations Campus – Macclesfield. As a member of the FM Hard Services Governance Team, the position proactively contributes to the provision, continuous improvement, and delivery of a World Class service to the site, all ensuring statutory, regulatory and GMP Compliance requirements are met, to ensure stable and reliable … goals and objectives are met. Ensure safe, compliant and effective completion of assigned projects. Your New Role The support the safe, effective and compliant delivery of the Project Management responsibilities for Facilities Management Hard Service Governance Team at the Macclesfield campus. Supporting the timely and accurate completion of … Project feasibility studies and delivery of Capital Investment projects across all functions of the UK1 campus. Co-ordination of Project Engineering activities to ensure safe delivery of works in compliance with Financial, Regulatory and AstraZeneca Quality System requirements, ensuring the use of best practice and completion to the more »

3rd Parties overseeing all things infrastructure from design to implementation and ongoing BAU Support. This will include project management and overseeing seamless operations and service delivery. Tech You will need to be hands on and manage people/3rd parties covering the following ... Configure and manage hybrid Azure more »

value of catering to the unique needs of each client, prioritizing regular client visits to gain deep insights into business requirements. This ensures the delivery of top-quality candidates for every role. Their portfolio encompasses a diverse range of sectors, including transportation & warehousing, industrial & manufacturing, construction & engineering, hospitality & catering … lies at the core of Yorkshire Staffing's ethos. They maintain transparent and open lines of communication with clients, ensuring consistency and quality of service delivery. Customer service is paramount, with honesty, reliability, and community-centric values driving their commitment to exceptional service. Trust is a cornerstone of more »

value of catering to the unique needs of each client, prioritizing regular client visits to gain deep insights into business requirements. This ensures the delivery of top-quality candidates for every role. Their portfolio encompasses a diverse range of sectors, including transportation & warehousing, industrial & manufacturing, construction & engineering, hospitality & catering … lies at the core of Yorkshire Staffing's ethos. They maintain transparent and open lines of communication with clients, ensuring consistency and quality of service delivery. Customer service is paramount, with honesty, reliability, and community-centric values driving their commitment to exceptional service. Trust is a cornerstone of more »

Job Title: Service Delivery Practitioner Location: Barrow-In-Furness. We offer a range of hybrid and flexible working arrangements - please speak to your recruiter about the options for this particular role. Salary: £44,000 + dependant on skills and experience What you'll be doing: Ensure Service Acceptance/Transition for the Product Fulfilment function within IM&T Contribute to Service Acceptance of large SAP releases/Project deliveries and other tactical project deliveries on a variety of applications Champion Continual Service Improvement and Service Automation Minimise Service-Related Risks Your skills … and experiences: Essential: Experience of all aspects of Service Delivery ideally within a large organisation, and ideally experience of SAP, however, service acceptance around any other large scale applications considered Desirable: ITIL Practitioner Experience of use of industrial strength CMDBs (Configuration Management Database) and their application (e.g. more »

of the Torus Group. As the UK's largest commercial contracting organisation owned by a housing association, we are committed to delivering top-tier service to our clients and their residents. As a Responsive Maintenance Team Manager , you will work as an integral part of the companys Operations Team … contract administration, financial monitoring, and achieving business targets. By fostering a performance-driven culture, you will ensure the highest standards of customer care and service delivery, effectively managing resources to achieve optimal performance, efficiency, and effectiveness. Responsibilities: Lead and achieve the team's agreed contract performance targets, ensuring … the highest possible quality of service for all customers and securing a commercial return through ongoing service improvements. Direct and motivate staff and contractors, fostering good employee relations within the team to ensure the efficient, professional, and high-quality delivery of services or projects. Evaluate the workload more »

our organisation's services for children and families. To provide high quality information and intelligence, and carry out high quality research for senior and service managers, and elected members to inform and influence decision making. To work with elected members, managers, planners and commissioners to understand the Council's … to shape Council policy and strategy, the commissioning of services, the design and re-design of services and support continuous improvement of corporate and service performance. Key Responsibilities: Collaborate with internal teams and external partners to gather data and insights related to children services delivery, outcomes, and impact. … Analyse complex data sets to identify trends, patterns, and opportunities for improvement in service delivery and outcomes. Carry out high quality research and deliver high quality information and intelligence on health, wealth, crime, economy, poverty, housing demography etc of Cumbria, its people and places. To work with elected more »

related transactions Develop and maintain 3rd party Stock management SLA Liaise with 3rd party and central planning to optimise available storage space to support delivery of DA and waste targets Provide key analysis to improve, develop and maintain 3rd party Stock management SLA operational and transactional efficiency, service delivery and wastage reduction. Skills and experience We are looking for someone with strong experience in an FMCG or Warehouse background Experience replenishment planning concepts and supply chain systems and activities This role will require someone to be numerate, analytical and a great problem solver. SAP experience is more »

day-to-day operational basis across both the Oldham and Sheffield sites. To champion best practices and continuous improvement in terms of security and service delivery. Responsibilities: Oversees all activities of the IT department. They determine the company's current and future IT needs and implement systems to meet … on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of; IT Service Manager, IT Manager, IT Team Leader, IT Services Manager, IT Systems Manager, IT Director, IT Service Manager, Technical Project Lead, IT Technical Manager more »

exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with a client list that is looking to … DHCP) A technical knowledge of O365 & SharePoint migration Virtualisation experience (Hyper-V/VMware) Firewall Technologies and configuration including Factor Authentication solutions Excellent customer service and customer facing skills with a focus on exceptional service delivery A desire to learn new products and keep up to date more »

to deliver 'Right First Time & On Time'. At TNS, we provide mission critical, managed network solutions to clients in the Payments and Financial Service Markets that allow them to transact across highly secure, reliable, and high-speed solutions globally. Responsibilities: Customer Installation Technicians are engaged in the delivery … changes to TNS infrastructure and strategic direction and incorporate into existing processes as necessary Take an active role in understanding new TNS products and service offerings including changes to proprietary software functionality and operation. Use time management tools to assist with project task tracking and reporting Qualifications: Required: Proven … responsibilities. Proven experience in working concurrently on several reasonably complex assignments with minimal guidance. Working experience in Networking Understanding of and experience in the delivery of mission critical services using Broadband and/or Mobile connectivity. Effectively communicates information verbally and in writing in a clear and coherent manner. more »

play a key role in the support of new and existing software applications. Development of existing IS controls that originate from within the IS Service Delivery function. The principal objectives of the role are: Support the Application and Integration Manager To act as the internal technical expert for … requests in line with associated documented processes Design and document and/or re-design and manage the implementation of process controls Implementation of service enhancements Generation and delivery of both regular and ad-hoc IT related reporting and MI Timely escalation of issues to your line manager … Effective communication to IT teams, 3rd party IT vendors and Speedy Business units Provide training to Service Desk team members were required to ensure knowledge is shared and processes are being followed Provide support to Business Strategic projects as required Conduct additional ad hoc duties as required Promote participation more »

co-ordination process involving both direct and indirect staff management. Preparation of proposal submissions including solution and option appraisal of new methods of FM Service delivery to identify valid and viable commercial delivery options. Obtaining specialist subcontractor costs. Formulate bid based on BDM brief where required. Labour more »

Project Manager Temporary Long Term Durham Equivalent £65k We are currently recruiting for a Project Manager to assist with the delivery of lifecycle and minor works projects on a well established hospital contract. Working alongside the maintenance team, you will manage the projects side of the contract, working closely … Fixtures & M&E and Asset Management services associated with Lifecycle & Variations Accountable for day to day performance management of all Contractors involved in the delivery of Lifecycle New works and Variations. Ensure all relevant subcontractors are trained and aware of their health and safety Control lifecycle & variation P+L keeping … to budgets and maximising efficiency and profits where possible. Produce accurate management reports, data and forecasts as required. Carry out regular service delivery audits. Completing pricing and tender documentation. Produce work specification documents including drawing. Ensure effective working relationship with the Head of Projects to ensure excellent customer more »

safety and energy services our contribution to these communities will continue to drive progress towards a net-zero future. We focus on quality of service and delivery, and on improving the lives of our clients and their customers by creating better environments in which to work, live and … be able to make the role their own, bringing fresh ideas and new tech to the forefront of the organisation. Reporting to the Group Service Delivery Manager you will provide second line technical support to Sureserve Group ICT users, located across several sites and the varying companies under … ICT Management and is subject to change after consultation. A current UK driving licence is required for this role. General Duties/Key Responsibilities: Service Deliver/Operations Understand and promote the ITIL framework in the daily role of service operations. Incident management will be of paramount importance more »

proactive review of operation processes aimed at developing efficiencies that will support the growth of the business in terms of both revenue and client service delivery. We'd love to hear from you if you have; Strong interpersonal skills, including effective communication and strong empathy. Experience with relationship building … but not limited to Microsoft packages. Good understanding of confidentiality and handling sensitive data Ability to plan own workload to meet business requirements and service level agreements, working to rigorous targets. A background in continuous improvement would be advantageous. Guidant Global (BH4SF) is acting as an Employment Agency in more »

Unipart Rail. You will need to evaluate and mitigate risk at an appropriate level in line with company process and procedures. Main Responsibilities: Technical Service Delivery Assist in the development and implementation of the supply chain derived engineering projects for the UK and targeted overseas territories. Ensure that … TOCs, ROSCOs and other rail operators Assist the Technical support manager to support develop and maintain processes and procedures associated with the support and delivery of Unipart Rail business needs Use KPI performance data to identify and prioritise poorly performing products and implement clear and timely improvement plans for … raised with Unipart Rail supplied parts or materials and develop timely and robust solutions for improvement. Assist in the project management of product and service driven initiatives to benefit Unipart Rail customers Manage obsolescence projects on behalf of the business. Develop and maintain relationships with key stakeholders within Unipart more »

Identify and implement, using consistent existing models where appropriate, a training needs analysis process for the customer which identifies key learning interventions. Feeding training delivery requirements and SO implementation needs into the Training delivery Account Programme for action. Supports site management teams to effectively use the competency framework … this into training techniques and available courseware, support tools etc. Any other duties as directed by the Account Director/National Account Manager/Service Delivery Manager Essential Skills Competencies Managing the training matrix. Manages self. Decision making. Communication skills. Business acumen & commercial awareness. Operational excellence. Strategic thinking … communication skills - written & verbal. Working knowledge of Microsoft Office 365. Desirable Experience of large-scale Training operations. Security industry or Educational environment experience. Customer service experience in people-facing environment. Ability to train IEC/Drug & alcohol testing/Speed gun awareness. About Company Join Today and Build a more »

requires working remotely from home as well as from the office when needed. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently … needs. 5. Having a talent for providing effective evaluation reports and the ability to devise coaching development programmes through working closely with both the Service Delivery Managers and Team Managers in the Citizen Services. 6. Communicating effectively at all levels. Be able to explain difficult or complex matters … ability to quality check for multiple subject areas. 16. Any other reasonable duties, such as frontline work with existing teams, as requested by the Service Delivery Manager, Team Manager or Contact Centre Manager. 17. Having an ability to work both individually and as part of a wider team. more »