9 Service Delivery Jobs in Scotland with Remote Work Options

the appropriate analysis in response to business requirements. * To provide second line support for the organisations information systems, troubleshooting problems as reported via the Service Desk, carrying out problem solving and configuration tasks to ensure the restoration of critical services. * To monitor information systems for underutilisation, process deficiency or … systems to ensure they can deliver first line support effectively to minimise the demand on the Infrastructure and Systems Team. * To work with the Service Delivery Manager to develop and apply technical policies to ensure the secure use of information systems in support of the organisations business requirements. … To manage the technical delivery of approved small projects (e.g. information system enhancements) ensuring that the agreed objectives are delivered within the original project scope. * To provide expert advice and guidance to management teams in support of the IT strategic planning process and in support of technical change projects. more »

the Sword team in the role of Network Operations Manager. Having the right people is essential for us to deliver the exceptional levels of service that our clients deserve. Our skilled team are experts in their field with market-leading experience and accreditation levels. This role has an expectation … Ability to discuss technical questions with customer and Sword Ping internal teams. Work closely with internal and external teams to supervise all aspects of service, across managed service and project delivery. Coordinate the communication and actions required for service enhancements, planned changes and service upgrades. Take … requires careful stakeholder management and communicating status of those to the wider audience. Facilitate risk assessments to identify, assess and mitigate the risk of service gaps. Manage customer expectations and be accountable for the quality of service delivery and customer satisfaction as per agreed contractual SLAs. Be more »

of when to introduce new emerging data, communications, mobile, and voice technologies into the organisation, without the risk of interruption or detrimental effect to service delivery. Experience: VMware - vCenter & ESXi Veeam Backup & Replication Forcepoint NGFW (realistically any understanding of firewall management!) High level of technical expertise in the administration … technical support, commissioning of hardware, software, and a clear understanding of how IT can be used to support service delivery and decision-making. Knowledge and experience of industry standard network protocols. Experience of working towards external compliance objectives such as PSN and Cyber Essentials or, within an IT more »

Maintenance Engineer Trainee improves the reliability of the Product Line’s equipment assets within the GeoMarket or location. This person reduces the cost of service delivery (CoSD) for the GeoMarket or location. Responsibilities Develop a continuous improvement culture, initiatives and improvement plans in the assigned location or GeoMarket … number, down for failure and work-in-process. Identify new opportunities and develop business cases for projects pertaining to rework and reuse of parts, service level kits and equipment design improvements. Monitor the quality and completeness of data capture by the Computerized Maintenance Management System (CMMS) to drive CoSD more »

the sector. Essential Responsibilities And Duties During the training program, your responsibilities will include: Ensure job deliverables are accurate and delivered on time. Execute service delivery to the customer. Participate in job risk analysis and continual improvement programs. Develop customer contacts to promote company products and services. Ensure more »

balanced planet. Location: Aberdeen, UK Job Summary: The CAM Field Specialists is responsible for providing customers with safe, accurate and on-time product and service delivery. Essential Responsibilities and Duties: Attain excellence in learning and competency events. Ensure safe, timely and compliant operations at the well site, job location more »

your voice be heard. Whilst the working environment at Blackford Analysis is fast paced as we continue to grow our resources to meet our service delivery, our culture is inclusive and friendly, across all our functions and locations and we come together to celebrate success at social events. … other and new ideas are encouraged. Benefits: Contributory pension scheme matched up to 5% 34 days Annual Leave (inclusive of public holidays) Death In Service Life Assurance Plan 4x base salary Access to WeCare - 24/7 online GP, mental health support and virtual wellbeing assistance Access to an more »

systems and networks to identify and address potential issues before they impact operations. Collaborate with other team members to continuously improve processes and enhance service delivery. Previous Experience Ideally experience in an IT Support role carrying out 1st line. Familiarity with ticketing systems and troubleshooting issues with hardware and … software Experience with Windows, M365 and basic networking concept Excellent communication skills Customer-focused mindset with a commitment to delivering high-quality service and support. Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified Professional) are advantageous but not required. What will you get? Competitive salary of up to more »

deliver meaningful results that positively transform the largest companies around the globe. About the Role Client Services Consultant (CSC) is responsible for the efficient delivery of Magnit’s services to our clients. This position will work closely with vendors (panel suppliers), client hiring managers and cross-functional teams, utilizing … WAND as the VMS to ensure smooth service delivery. What You Will Do • CSC is responsible for the day-to-day delivery of Magnit’s products/services • The CSC must maintain quality client service and day to day operations with a focus on meeting contractual deliverables more »