Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Manpower
HR Systems & wider PS Leadership team to ensure that their needs of the system are clearly understood and a clear roadmap from inception to delivery is developed. Works alongside the IT - ERP Team to plan and execute the short, medium and long-term product roadmap of technological development for … issues relating to Success Factor related products. Supports and drives continuous improvement within Employee Central & Recruitment & Onboarding along with the IT - ERP team and servicedelivery teams in People Services. Works in partnership with Head of HR Systems to develop internal capacity and capability to manage and improve … identifies required action and possible barriers to progress, in advance. Thinks ahead, prioritises, aligns necessary resources and plans as necessary. Takes ownership for supporting delivery against commitments, despite challenges, difficulties, and workload. Experience in an HE or Public sector or Professional Services environment and understands how to navigate the more »
Employment Type: Permanent, Part Time, Work From Home
Hatfield, Hertfordshire, South East, United Kingdom
Big Red Recruitment Ltd
business applications, infrastructure, and any associated data services. You'll be the key point of contact for escalations related to incidents logged via the service desk, suppliers, and any system alerts. You won't need to resolve the tickets technically yourself. Rather, you will liaise with the 3rd party … service providers to ensure critical incidents are resolved in a timely manner in accordance with SLA agreements. It's a busy and dynamic environment. Alongside the day-to-day BAU operational activities you'll also be involved in key project work. This includes the introduction and setup of new more »
BI Analyst | Hampshire | £50-60K + Benefits The Company: Join a pioneering service dedicated to simplifying the lives of motorists. Backed by a multinational corporation, they're rewriting the rules to ensure drivers get what they need hassle-free. Their mission is straightforward: to streamline the entire process. … team environment with room for innovation • Backing from a major multinational company The Role: Are you ready to revolutionize the way motorists experience customer service? As a BI & Performance Report Developer , you'll play a pivotal role within our client's Customer Experience Team, contributing to the award-winning … function. Here's what you'll be up to: • Develop, maintain, and optimize reports and dashboards using Power BI • Provide real-time monitoring of servicedelivery • Collaborate with various teams to define and document metrics • Automate manual data processes to increase productivity • Maintain consistent data models, reporting tools more »
Basingstoke, Hampshire, South East, United Kingdom
Trusted Technology Ltd
specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a … issues but also be required to deal with complex software issues. Supporting internal teams and knowledge sharing Reacting quickly to escalations and communications from Service team Managing your daily assigned workload effectively and efficiently Resolving or progressing incidents Maintain servicedelivery against Key Performance Indicators. Aiming to more »
committed to equality and being fully inclusive This role requires employees to complete an online Baseline Personnel Security Standard (BPSS) , including The Disclosure & Barring Service (DBS) checks for criminal convictions. The salary for this role is £35,520 + excellent benefits including outstanding pension. UKAEA’s pay arrangements and … UKAEA aims to introduce a new grading structure in 2024 aligned to the roles and associated, skills and knowledge UKAEA needs to lead the delivery of sustainable fusion energy and maximise the scientific and economic benefit. Now is a great time to join UKAEA and be part of the … Senior Pay and Reward Advisor , you will play a pivotal role in part of the Pay and Reward Team this role will oversee all servicedelivery aspects in the team and, in collaboration with stakeholders across the function, will coordinate a series of continuous improvement activities to UKAEA more »
Welwyn Garden City, Hertfordshire, South East, United Kingdom
TheICEway
all times model enthusiasm, practices pride, and ethical business to enhance morale, provide a positive work environment Handling interaction with escalated customers in difficult service scenarios to resolve issues, rebuild customer's confidence in the brand, and secure retention of customers. Any other task required to fulfil the role … compliance with local requirements Develop initiatives to drive sales performance and increase conversion Experience: 3-5 years' experience within a contact centre/customer service-related management position Prior experience with strategic planning and leading a contact centre team. Background in the travel/hospitality industry is a bonus. … is passed Sounds interesting? Click the APPLY button to send your CV for immediate consideration. Candidates with previous experience or job titles, including; Customer Service Manager, Customer Operations Manager, Call Centre Operations Manager, Customer Experience Manager, Contact Centre Operations Manager, Customer Support Manager, Client Services Manager, Call Centre Manager more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
Intec Select
are looking to on board a 2nd/3rd Line Support Analyst to drive one of their key clients to ensure high level of service is consistently delivered. Role & Responsibilities: Understand and provide the definition of project scope, goals, and deliverables. Understand the definition of the required implementation tasks … projects. of working in a customer facing role with working to SLAs to meet both customer and contract requirements. as part of a wider servicedelivery function. multi-site clients. A good level of knowledge and application in: Windows Server Technologies Technologies Directory Router & VPN Technologies of managing more »
Eastleigh (Hybrid), United Kingdom Hybrid / WFH Options
NHS South Central and West Commissioning Support Unit
for patients and support the wider NHS. Main duties of the job The role requires that the post holder technically lead and manage the delivery of large scale BI projects ensuring value for money and customer satisfaction. This will be achieved by leading the data warehouse team and by … such as Prince 2 and Managing Successful Projects. Employer details Employer name NHS South Central and West Commissioning Support Unit Address Data Management & Architecture ServiceDelivery & Data Processing Omega House Eastleigh (Hybrid) SO50 5PB Employer's website https://www.scwcsu.nhs.uk/ more »
general IT issues, optimising their daily workflow with expertise in printing, office applications, and email management. Efficiently manage external support cases to ensure optimal servicedelivery to our internal users. Take charge of user management tasks in Active Directory, ensuring smooth onboarding, management, and removal processes. Deploy and more »
skills and independent and autonomous working Have the ability to lead investigations into and deliver complex problems and incidents solutions Experience in ITIL ICT servicedelivery on critical infrastructure Experience of working under pressure to meet deadlines while handling multiple priorities Experiencing in patch management including analysis and more »
Support wider client teams to maintain adherence to organisational and industry standards, ensuring the security of information assets and systems, maintaining client confidence in service delivery. Support the production and adoption of the client's IT security framework, including: Security policies, principles and standards for application across the organisation more »
for coordinating all IT activities in community spaces, event spaces and meeting rooms. -Responsible for ensuring adherence to all procedures and processes relating to delivery of events to ensure consistency across all sites. -Support the FM team in providing an excellent service to the occupants of the building. … efficient forward planning of activities and that these are consistent with corporate ID, business strategy and company objectives. -Point of contact for client and servicedelivery team for all IT requests relating to events and meetings. -Liaise with agencies and supplier to ensure excellent delivery of internal more »
Our fast growth tech client is recruiting a System Administrator to ensure that the client delivers an effective and efficient service, ensures customer problems and issues are resolved promptly to enable client satisfaction. PRINCIPLE ACCOUNTABILITIES Maintain excellent product knowledge of all company products and services. Contribute and maintain a … technical library keeping relevant information up to date. Provide input for scaling systems as required and technical advice and risk assessments to ServiceDelivery Manager as required. Invest time in understanding current and new technical developments and stay up-to-date with these. DESIRABLE QUALIFICATIONS/EXPERIENCE MCSA more »
to work Access to a virtual GP and access to a health & wellbeing app Training & Development & plenty more Are you dedicated to delivering great service and want to join a growing company that looks after its people? Do you have the skills and experience in a similar role with … planned and reactive maintenance services across our client site. With collaborative teamwork with the soft services FM and project teams, you will aid the delivery of services on time. The Engineering Site Lead will be responsible for SHE, quality and any other regulatory requirements which sits within this role … a similar role, in a demanding, fast paced environment. You will work 37.5 hours per week but will need to be flexible to ensure servicedelivery at the highest level. You will have access to Apleona employee benefits that will be available to you as soon as you more »
Fareham, Hampshire, South East, United Kingdom Hybrid / WFH Options
Brook Street UK
possess exceptional communication skills and a knack for troubleshooting and processing tasks efficiently. Role and Responsibilities: - Prioritise customer satisfaction above all else, ensuring exceptional servicedelivery at all times. - Familiarise yourself with Our Core Values and our range of products and services. - Efficiently on-board new clients and … positively to team morale. - Communicate effectively with clients through various channels, including telephone and email. - Willingly participate in business projects as needed. Essential Attributes: - Delivery-oriented and well-organised individual with experience in a financial planning environment. - CII or RO part qualified preferred, with a salary commensurate with experience. more »
video evidence infrastructure in UK courts. Do this by gaining SC clearance and act as a pivotal member of the team responsible for ensuring servicedelivery meets stringent requirements. Responsibilities: Collaborate with engineers to design and maintain video solutions for clients like UK courts. Lead expansion and maintenance … of video evidence infrastructure in UK courts. Utilize Pexip technology for service delivery. Implement cutting-edge networking technologies for optimal video performance. more »
project and proposed multi-year pay deal. UKAEA aims to introduce a new grading structure in 2024. This will enable us to lead the delivery of sustainable fusion energy and maximise the scientific and economic benefit. Now is a great time to join the organisation and be part of … the journey. This role requires employees to complete an online Baseline Personnel Security Standard (BPSS), including The Disclosure & Barring Service (DBS) checks for criminal convictions. The Role Are you looking for an exciting opportunity to make a difference? Join our team and contribute to the future of fusion energy. … CCIAF. Additionally, the role actively leads the team and collaborates with strategic leads to ensure project alignment with Government policy. Additional Responsibilities: - Lead procurement servicedelivery aligned with strategy, standards, and legislation, fostering stakeholder relationships. - Ensure UKAEA meets Government Commercial Functional standards, overseeing compliance. - Advise on Cabinet Office more »
Stansted, Essex, South East, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
will perform a key role in the field, both with inspectors and clients across multiple projects and locations, motivating, supporting, and providing technical and delivery support. Working closely with the Asset & Inspection Manager and the wider Inspection Services team, you will assist in managing inspection projects & developing, and implementing … step in your career with a company who are experts in their field & who well known for their excellent product ranges, levels of customer service & sound moral and ethical principles & who can offer long term progression within the business. The role: Health & Safety: ensuring safe system of work practices … Where required provide assistance, guidance, and support to meet technical queries. Productivity: target inspection team, monitor and deliver inspection jobs to agreed budgetary programmes. Servicedelivery: establish efficient sequences of work for inspection works, reduce client disruption and no access to assets being inspected. Training & development: review inspector more »
Stansted Mountfitchet, England, United Kingdom Hybrid / WFH Options
Rise Technical Recruitment Limited
will perform a key role in the field, both with inspectors and clients across multiple projects and locations, motivating, supporting, and providing technical and delivery support. Working closely with the Asset & Inspection Manager and the wider Inspection Services team, you will assist in managing inspection projects & developing, and implementing … step in your career with a company who are experts in their field & who well known for their excellent product ranges, levels of customer service & sound moral and ethical principles & who can offer long term progression within the business. The role: Health & Safety: ensuring safe system of work practices … Where required provide assistance, guidance, and support to meet technical queries. Productivity: target inspection team, monitor and deliver inspection jobs to agreed budgetary programmes. Servicedelivery: establish efficient sequences of work for inspection works, reduce client disruption and no access to assets being inspected. Training & development: review inspector more »
Ashford, Kent, South East, United Kingdom Hybrid / WFH Options
Victim Support
We have an opportunity for a ServiceDelivery Assistant to join the team based in Ashford, Kent, working 35 hours a week, on a Monday to Friday basis. Do you want to make a difference every day? Do you want to contribute to change & improvement for those who … need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care? If yes, then we'd love to hear from you. What we offer: At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits … varied working environment and can demonstrate an ability to communicate with both colleagues and external partners including investigating officers. They will have strong customer service ethics, be competent in the use of IT skills and know how to use a range of software packages on a PC. Training will more »
As the Critical Facilities Maintenance Day Engineer Mechanical/HVAC , you will plan, manage and implement the delivery of Facilities Maintenance services to our Data Centers ensuring operational performance is always maintained to the highest possible standards. Provide engineering services and guidance in general on property matters affecting the … on-going management and development of the Data Centers. Your Responsibilities Providing a customer focused service and a high standard of planned preventative and reactive maintenance Proactively involved in the on-going technical evaluation of all plant and equipment, suggestion of improvements where appropriate Accurately recording and reporting of … within Business-Critical Environments Creating and developing SOP and EOP documentation and other related/similar processes A flexible but non comprising approach to servicedelivery A very good understanding of HVAC and mechanical systems Good understanding of Data Centre cooling solutions and building services A/C more »
interpersonal skills Knowledge of student needs and learning styles Good understanding of educational resources and technologies Proactive and innovative approach to supporting in enhancing servicedelivery Continuous learning and professional development mindset Flexibility and adaptability to meet evolving student needs Commitment to creating inclusive and accessible learning environments … committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be subject to an enhanced Disclosure and Barring Service check and two references. We reserve the right the close the job advert when we have had successful applications, and it may not run … Administrator, Senior Administrative Assistant, Senior Business Support Administrator, Senior Business Administrator, Education Supervisor, Education Administrator, Learning Support Administrator, Exam Assessment, Exam Assessment Administrator, Customer Service Administrator may also be considered for this role. more »
environmental consultancy with an established international profile of largescale offshore developments. Our client is looking for a Client representative to provide day to day servicedelivery of planning and execution of all personnel logistics operations relating to their assigned vessels, encompassing all aspects of the mobilisation and demobilisation … managing crew members, including scheduling, coordinating rotations and addressing personnel issues. Working knowledge of the competencies/training required for offshore roles. Strong customer service orientation with a focus on meeting client needs and ensuring high levels of satisfaction. Adaptable and proactive with a methodical approach to tasks and more »
of members of the site-based workforce, offering guidance and support where necessary. Be able to demonstrate a keen eye for detail, especially where ServiceDelivery and Health & Safety are concerned. Qualified Supervisor (QS) Benefits: £40,000 – 45,000 per annum. Company vehicle (Van), including fuel card. Laptop more »
join them on a permanent basis based out of Portsmouth. The EC&I Engineer will be responsible for providing technical solutions in product and service delivery. Key responsibilities include resolving technical issues, compiling reports, adhering to specifications, and ensuring compliance with health and safety standards and documentation. The ideal more »