1 to 25 of 47 Service Delivery Jobs in the South East with Remote Work Options

IT Lead (Service Desk) Chatham Permanent Up to £45,000 Network It a looking for an experienced IT professional with leadership skills and a passion for supporting clients in their technology needs? We are seeking a dedicated IT Lead to join our Clients' dynamic team in Chatham. In this … distribution, performance monitoring, and ensuring SLAs are met. Client Engagement: Collaborate with clients to understand their IT requirements, provide strategic advice, and ensure exceptional service delivery. Problem Resolution: Act as an escalation point for complex technical issues, working closely with team members to troubleshoot and resolve issues promptly. Process … Improvement: Continuously assess and improve support processes, implementing best practices to enhance efficiency and service quality. Requirements: Previous experience in 2nd Line Support roles, with demonstrated leadership or supervisory experience. Expertise in Hyper-V and VMware technologies, with the ability to deploy, troubleshoot, and configure virtualised environments. In-depth more »

and confidentiality of data assets and services Line management of infrastructure/DevOps engineers Experiment with new technology with a view to continually improving service delivery Take ownership and improve upon risk management processes If you feel you have the skills and experience for this opportunity, please contact more »

Service Desk Team Leader Location: Whiteley, Hampshire Looking for an opportunity to make an impact?.. The Role: Reporting into the Head of Customer Enablement, where you will be responsible for the general day to day supervision of the existing Service Desk Team and the achievement of excellent … service delivery and productivity. You will need to demonstrate the Leidos values; Integrity, Innovation, Agility, Collaboration and Commitment in line with the Head of Customer Enablement, to promote these within the team. You will be a key point of contact for initial escalation for all Service Desk … ensure smooth team operations and effective collaboration with other internal/external IT Teams and 3rd Parties. Key Responsibilities: Main point of contact for Service Desk Services, including: Ticket escalation Support of Major Incidents (MI) Customer support Liaison with internal and external teams Problem Management Adherence to SLOs for more »

infrastructure for the organisation. The role also involves supporting the enterprise-wide server and storage infrastructure, computer information systems, applications software, and web-based service delivery. Design, implement, maintain and support the database and associated infrastructure to ensure a robust, reliable, efficient and secure operation of the systems and … and/or provide backup cover across the team, such as for selected server and storage infrastructure, operating systems, application software, and web-based service delivery, including effective liaison with contracted external suppliers and ensuring alignment with agreed technology and enterprise systems strategy, service requirements, security arrangements … requirements and providing adequate notice and information for users Test and implement new technologies and services in accordance with agreed strategic development priorities and service requirements, and in conjunction with other substantive and project teams. Plan and test systems business continuity and disaster recovery arrangements, including associated documentation, risk more »

infrastructure landscape, and assess suitability to move to the target hosting platform. Once this is determined, the team will then work with the application service providers and the cloud hosting technical teams to migrate or re-platform the applications over in a controlled and staged manner. Job Responsibilities Conduct … discovery activities with new prospective tenants and coordinate migration/transition activity with them and the hosting service delivery team, including reporting and managing aspects of the roadmap and alignment of dependencies with tenants. Plan and track dependencies between service and tenant, for example keeping prospective tenants … up to date with service roadmap to enable effective planning of the optimum time and workloads for migration where dependencies on new service features are identified. Produce clear status reports to keep all stakeholder informed of progress, risks, dependencies and issues. Customer and service focussed, ability to more »

responsibility for the coordination of all Risk & Governance Control Framework and Internal Audit activity for the Business Services Team. Working directly with the IT Service Managers, the role holder will ensure audit, key control and Allianz Group actions are tracked and delivered within required timescales and to target dates. … This is achieved through the role holder having a sound understanding of the Service Management Framework with the ability to work with Internal Audit and colleagues in 1st and 2nd Line Risk- with sufficient real world knowledge and experience to guide audit and control colleagues to the correct evidence … take responsibility as the primary point of contact for the Risk and Governance Team, Internal Audit Team and 2nd Line Risk, acting as a Service Management Subject Matter Expert - pulling in the Head of IT Business Services & IT Service Managers where necessary to ensure control attestation is accurately more »

If you have relevant experience within Account Management in a Digital or Agency capacity, we'd love to hear from you! Role info: Digital Delivery Account Manager Witney/Oxford Oxfordshire Based | Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex … thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product/Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall … important to us as when we're aligned everything in the world feels just that little bit better, so we're building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative – we work together Confident – we demonstrate our expertise Attentive – we pay attention more »

role. If you have relevant experience within Account Management in a Digital or Agency capacity, wed love to hear from you! Role info: Digital Delivery Account Manager Witney/Oxford Oxfordshire Based | Hybrid Home Working 2-3 days (5 days on site during probation, 3-4 days onsite flex … thereafter) £35,000 - £55,000 Depending on Experience Level Plus Great Benefits & Perks Product/Service: We build Mid to Enterprise CMS systems, eCommerce platforms, Web Applications Clients: HMV, YO!, Optibac, De Beers, Oxford Brookes University and more Your Skills: Account Management Fantastic communication and relationship building skills Waterfall … is incredibly important to us as when were aligned everything in the world feels just that little bit better, so were building a new delivery team around our trusted values: Integrity - we do the right thing Collaborative we work together Confident we demonstrate our expertise Attentive we pay attention more »

IT security operations, liaise with stakeholders, and ensure technology alignment. Oversee server and software maintenance, including upgrades and virtualisation. Monitor IT security performance, maintain service standards, and implement improvements. Adhere to change management protocols Lead the introduction of new cybersecurity technologies and services. Coordinate business continuity and disaster recovery … testing. Assist in evaluating and procuring IT hardware and software solutions. Offer expert advice on IT infrastructure, security, and future technological developments. Handle IT service requests and maintain customer service excellence. What you'll need to succeed Strong experience of cyber security Extensive practical experience in managing Microsoft … with forensic readiness. Strong experience in Data Networking Protocols (TCP/IP, OSPF, DHCP, DNS). Proven track record in efficient business processes, operational service delivery, and staff scheduling. Implementing operational changes within a team. What you'll get in return Job Security and Longevity: Enjoy stability and more »

supporting regulatory changes, and promoting data protection objectives through various channels. Our ideal candidate will be passionate about data protection, dedicated to delivering exceptional service and driven by a desire to make a positive impact in the education sector. You will embrace our company values of teamwork, care, excellence … straightforwardness, positivity, and delivery, embodying these principles in your daily interactions and work ethic. You will report to the Chief Operating Officer and Managing Director of Data Services Skills/Abilities Essential Excellent customer service skills and a professional demeanor Accredited Data Protection Officer (DPO) with legal compliance … environment. You may have experience in the following: Compliance Manager, Chief Privacy Officer, Data Privacy Specialist, Information Security Officer, Compliance Analyst, Data Governance Manager, Service Delivery Manager, Service Operations Lead. REF more »

Who are you? An enthusiastic, self-starting individual, you will be interested in software configuration and administration, customer service, service design, delivery and improvement. In this role, you will assist with elements of service architecture, roadmap development, service design and service delivery management. … You will work closely with the ground segment, operation, and system engineering teams to ensure service requirements are met. You will work as part of our space services team to deliver services to a variety of customers including institutional, academic and commercial organisations. You will also provide support to … Space colleagues using our service infrastructure and tools. You will be involved in administrating service software applications, assisting with the production of training materials, producing reports on service performance and identifying and implementing service improvements. You will report to the Space Services Manager and work with more »

00am to 6:00pm 🏢 Hybrid Working: A minimum of 1 day a week in the office is required. 👋 Reporting to: Head of Testing and Service Delivery Intersoft is an award-winning delivery management software provider and part of the Royal Mail Group. Our software has led the … shipping solutions since 1993 for retailers and third-party providers. Our solution, Intelligent Shipper, integrates directly into multiple carriers and provides smart and convenient delivery methods such as Tracked, Click and Collect, Locker Boxes, Next Day and more to help retailers and brands scale eCommerce. As a business, we … across multiple projects and streams. Troubleshoot issues with team members implementing test frameworks and guide with a 'hands on' approach where necessary. Ensuring Test Delivery Assurance complies with Industry standard tools and frameworks. Working closely with Stakeholders, developers, business analysts, dev-ops, and testers to understand requirements and translate more »

of belonging, they can be more creative, innovative, and thrive at all points in their careers. Organizational Placement Reports to UK On-site Services Delivery Manager (KGS0) Business Requirements The single most important customer need we have is to be a “Single Source” Service Solution provider. In order … role brings the responsibility for managing all equipment and associated coordination of support services delivered by Keysight and third party/Other Equipment Manufacturer service providers for the customer. Primary responsibilities for the Resident Professional will be to: Act as the prime coordinator for planning scheduling and organising the … a regular basis regarding the release of all T&M equipment for calibration and repair. Manage all equipment using designated asset management tools, ensuring service records and database integrity is maintained. Proactively manage repairs, including alternative product information to assist Customers decision making process. Initiate shipping of return to more »

Services Delivery Project Manager Paints and Performance Coatings category 📍 Hybrid role – 3 days in Slough 12 Months FTC Competitive salary, plus benefits and bonus up to 5% The opportunity: Mackenzie Jones is delighted to have partnered with AkzoNobel, a multinational company which creates paints and performance coatings for both … Dulux, Cuprinol and Cromadex. They are undertaking a new venture, a B to B to C services proposition and are looking for a Services Delivery Project Manager to become the expert in the end-to-end process delivery of B to B & B to C elements of the … proposition. The role will entail setting up, testing, and delivering a series of pilots for a B to B to C service proposition. The individual will be responsible for developing and testing the process and refine as necessary for a successful delivery. What will my key accountabilities be? Working more »

Service Desk Support Analyst Location: Milton Keynes, UK with option of working from home. Salary: £22000 - £25000 per annum + Bonus UK passport/Settled status/ILR status holder is required as you will undergo UK Security Check clearance for this role. Identifi global are the resourcing partner … for Issured, an award-winning business transformation consultancy and developer of secure IT solutions. They are looking to recruit a Service Desk Support Analyst. As a Service Desk Support Analyst, you will report to the Service Delivery Manager. You will exhibit a clear and friendly customer … focus and demonstrate excellent communication skills. You will establish productive working relationships with internal staff, clients, and suppliers to ensure the very best service is provided to all parties. Attention to detail and compliance with Issured policies and procedures are essential. What will you be doing? Responding to inbound more »

and confidentiality of data assets and services Line management of infrastructure/DevOps engineers Experiment with new technology with a view to continually improving service delivery Take ownership and improve upon risk management processes If you feel you have the skills and experience for this opportunity, please contact more »

by FORBES as the 17th best professional staffing firm, and have won multiple awards from industry accredited bodies for our commitment to excellence and service delivery. We have extensive functional expertise including: Regulatory Affairs, Pharmacovigilance, QA, QC, Submissions experts, Clinical development, Quality, Biostatistics, and Medical Affairs/Writing. We more »

Manager required by a leading Cloud Technology company based in Bracknell. The company are continuing to expand globally and require a Customer Experience/Service Manager to support their UK customer base, taking responsibility for the end-to-end customer experience. The company operate on a hybrid model which … in the office and 2 days from home. Essential experience: Bachelors degree in a relevant subject Experience in a similar customer facing role within Service, Delivery, or Client relationship management Software Development lifecycle experience Cloud platforms Ability to manage and motivate others Any experience in the following would … be advantageous: Project management/delivery within the IT or Telecoms sector Service Review meetings with customers/providers Security clearance This is an exciting opportunity to join a rapidly expanding company with offices worldwide. If you are looking for a role of this nature, please contact or more »

a comprehensive range of Employee Benefits, (including excellent Pension, and a wide range of travel and shopping discounts) Key Skills: Business Relationship Manager/Service Delivery Manager experience, bridging the gap between Business Units and ICT. Technology road mapping, driving User Experience, writing Business Cases, Information Governance and … with Technical Architects to check High Level Design The successful candidate will be able to demonstrate: Essential: 15 - 20 years in ICT management/service delivery/solutions 5+ years in similar role as Business Relationship Manager/ICT Business Partner/ICT Service Manager etc., where … Experience at all times and awareness of the User Journey throughout all new business cases/projects Supplier management skills, able to take projects delivery to ITT stage if needed verbal and written communication skills to liaise confidently across the team and a wide variety of stakeholders. Good understanding more »

Job DescriptionIT Incident and Service Request Manager£60,000-£65,000City of LondonTria are working with a fascinating global private equity organisation that spans across 16 countries with circa 14,000 employees and circa 100,000 users. We are representing a global education institution who are looking for an … who are going through a global transformation programme with significant investment behind them.Your primary role will be implementing ITIL governance across a centralised greenfield Service Delivery function, specifically focussing on Incident and Service Request Management.What we are looking for:Extensive ITIL experienceExperience across broad incident management (not … only major incident management) and service request managementExceptional communication and stakeholder management skillsWhat we are offering:26 days holiday with an option to buy an additional 5 days.Company sponsored Pension Scheme with a 5% employer contribution.Private Healthcare scheme.Professional development (company paid qualifications).Hybrid working (c. once a week in more »

role…You will be playing a crucial role in supporting the BAU IT for clients across the group.This role is vital in supporting the Service Delivery function in anticipating and mitigating issues users face which may impact service ability.Every day is different with opportunities to grow. You more »

role…You will be playing a crucial role in supporting the BAU IT for clients across the group.This role is vital in supporting the Service Delivery function in anticipating and mitigating issues users face which may impact service ability.Every day is different with opportunities to grow. You more »

identifying training opportunities Work hand-in-hand with Partners to ensure expectations, deadlines, and budgets are being met Accelerate business development by scoping new service lines for your portfolio Work closely across departments to ensure clients are benefiting from an all-encompassing service Preparation and review of accounts … files and support the tax planning process Review processes and implement more efficient ways of service delivery Set an example as a hands-on and supportive Manager About This Firm This well-established firm has an excellent reputation for providing a full-suite of accounting support to a more »

thorough understanding of each client’s business within the team.Manage multiple account teams to deliver work within allocated budgets, ensuring the highest standard of service delivery.Provide expert client advisory services and oversee day-to-day PR operations.Mentor and develop junior colleagues, nurturing their skills and fostering growth within the more »

opportunities within your small set of customers Manage a small set of enterprise and mid-market accounts within the vertical or sector Oversee the delivery throughout the project and own the commercial relationship Ensure a smooth transition into delivery and then a smooth transition into Service Delivery. … the software market, either of the Hosted Applications, managed hosted, software solutions, CRM, SaaS, electronic office products sectors, or one closely related where customer service is of paramount importance Significant track record of developing routes to the Enterprise & Mid-Market place and driving exceptional sales performance Thrive in high more »