St. Ives, Cambridgeshire, East Anglia, United Kingdom
Major Recruitment (IT & Digital)
exclusive arrangement. As a company my client has achieved ISO status and Microsoft Gold Partner accreditations by delivering excellent customer quality and high end service delivery. The business also operates UK wide working across a number of SMEs and large Corporations with a client list that is looking to … continue to grow around 20% year on year. As a result of continued expansion, my client has immediate requirements for a 1 st line service desk engineer to work on key customer account queries covering the Cambridgeshire and the surrounding area. Ideal Candidate The successful candidate will come from … a similar fast paced environment ideally managed services with at least 6 months commercial experience in a similar technical support or service desk role. As a 1 st line engineer, you will be a highly motivated with a good understanding of O365 and Active Directory, ideally with some understanding more »
targeted financial software applications to large banks and motor manufacturers. These financial applications are provided in almost all cases under a Software as a Service (SaaS) model. The SaaS services are hosted across 5 globally distributed data centres and an ongoing transformation project over the next 5 years into … are will the role involve? Maintaining and continuously improving data centre infrastructure. Adopting, configuring, and maintaining third party products, as used in the overall servicedelivery, considering concerns such as security, cost, and functionality. Critically evaluating processes and methods of working and work to improve their efficiency. Providing more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hays
VOIP engineers. This is an exciting time to join with large digital transformation and IT modernisation services programmes ongoing. You'll support the IT servicedelivery manager and head of IT services across various projects, BAU and strategic work. You'll provide day to day leadership of the … will work for a great organisation and join at an exciting time. You'll play a critical role in the ambitious IT modernisation and service improvement plans and work with a great team. You'll receive a salary up to £52,677 and enjoy very flexible working arrangements. You more »
Identify and research significant "Major Projects" through Market Intelligence (including ABI, customer pipelines, internal knowledge sharing). Create a pipeline of opportunities and agree delivery strategy with NWP stakeholders. Create and maintain a full pipeline of specific hire and training opportunities per project and oversee the conversion of these … including diarised customer meetings to review - progress on jointly agreed actions, Key Performance Indicators (KPI's), customer satisfaction and revenue trends. Gather and present servicedelivery and operational KPIs to customers and ensure corrective action plans are in place to continuously improve performance. Implement effective account management techniques … and individual Project Mobilisation Plans for each target project. Work with regional NWP's teams to agree and deliver an effective sales approach and service support. These aspects must be measurable. Understand the impact of each commercial agreement in place or being bid, considering all aspects of NWP's more »
Avon, South West, United Kingdom Hybrid / WFH Options
Electus Recruitment Solutions Limited
various global sectors and projects? Thier success stems from the diverse expertise and knowledge of our people. As a leader in their Technology Solutions Delivery & Support Team, you'll play a pivotal role in tackling our clients' toughest challenges and driving transformational activities using your top-notch technical and … identifying and seizing future opportunities arising from new technologies and work methods. Your role involves leading and developing our technical capabilities in solution and servicedelivery, service management, operations, and support. What You'll Do: Lead and guide the Solution Delivery & Support team, including managing direct … the ability to articulate the value of our services and win business. A growth mindset, driven to overcome challenges and obstacles. Excellent consulting or delivery credentials with technical expertise in areas such as service architecture, management, and IT systems. Diverse professional experience in Solution Delivery & Support, with more »
specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a … the surrounding area. IT Field Engineer - The skills you will need: Supporting internal teams and knowledge sharing Reacting quickly to escalations and communications from Service team Managing your daily assigned workload effectively and efficiently Resolving or progressing incidents Maintain servicedelivery against Key Performance Indicators. Strong knowledge more »
IT Continual Service Improvement Manager (CSI) Outside IR35 Largely Remote - Corsham circa 1-2 days per month 6months+ SC Clearance Required Job Description: The main purpose of the Continual Service Improvement role is to use methods from quality management to learn from past successes and failures. Continual Service … and communicate the CSI vision throughout the IT Supply Chain. * Provide overall direction and guidance for improvement objectives. * Work with all other areas of Service Management (Service Owners, Product Owners, Process Owners and Managers, etc) to identify and manage the improvement plan (identify improvements, review & prioritise improvements, build … facilitate improvement of new or existing services. * Driving and managing the implementation of Continual Improvement Plans for process areas, focussing on Supplier Management and Service Level Management & Reporting as initial priorities. * Work closely with others to provide governance, transparency, and accountability on tracking & reporting on service maturity (CSI more »
2 Regents Wharf, All Saints Street, London, England
GRATTE BROTHERS LIMITED
C (Desired) About the Employer GRATTE BROTHERS LIMITED As one of the UK’s leading building services companies, we are committed to providing outstanding servicedelivery in every area of our business. We pride ourselves on building long-term relationships, so understanding our clients’ needs is a key … priority for us. We also recruit, retain and develop people with the knowledge, skills and attitude to deliver consistent service and only work with supply chain partners who share our high standards. The incredible rate of technological change in our industry presents both opportunities and challenges for our clients more »
Role: Test Manager Location: Remote (occasional Travel to Yeovil) Duration: 6 Months Brief The Test Manager will be responsible for our Service Validation & Testing performed during the transition and during the term of Client contracts spanning Managed Print and Content Capture Services, and production print centres. The Account Test … Management and creation of Phased Test plans, e.g CIT, SIT, UAT. Authoring and creation of Test scripts from HLD, LLD and requirements. Xerox Print Service compliance with the Client's Test Strategy Xerox Print Service compliance with the Client's Testing Policies, Processes, Procedures Ensure alignment of all … types, including (but not limited to); System Testing Integration Testing Performance Testing Regression Testing User Acceptance Testing Report Testing Financial Testing Operational Acceptance/Service Acceptance Testing Cutover/Implementation Testing (inc. zero tests) Required Skills and Experience Knowledge and hands on experience of managing virtualised test environments. Knowledge more »
targeted financial software applications to large banks and motor manufacturers. These financial applications are provided in almost all cases under a Software as a Service (SaaS) model. The SaaS services are hosted across 5 globally distributed data centres and an ongoing transformation project over the next 5 years into … are will the role involve? Maintaining and continuously improving data centre infrastructure. Adopting, configuring, and maintaining third party products, as used in the overall servicedelivery, considering concerns such as security, cost, and functionality. Critically evaluating processes and methods of working and work to improve their efficiency. Providing more »
be based in their Bristol office. You will be working as part of a global operations team with the goal of ensuring the highest service levels of availability of the mission critical software services provided. The role requires you to take accountability for any highly visible, complex and SLA … impacting issues that occur across their service offering. Manage the incident process, through taking ownership for matrix managed resources to restore normal service operation as quickly as possible to minimize the impact to service and business operations. Ultimately accountable for the efficiency and effectiveness of the ServiceDelivery during the life cycle of the Incident for its particular customers, stakeholder and business unit. Key responsibilities: First point of contact for all Cloud Operations managed major incidents Drive all major incidents through the rigorous adoption and adherence to the major incident management process. Chair and own more »
The Health Informatics Service are looking for two technical apprentices to work in the IT Operations Department. The department has 6 teams supporting Desktop, Server, Networks, Telephony, Cyber Security and Service Desk. The role will be to support the IT Operations teams in all aspects of service delivery. Role JOB PURPOSE To support the IT Operations teams in all aspects of relevant service delivery. To assist in maintaining a high standard of customer service to the South Devon Health Community. To support the IT Operations teams in the day to day running and delivery … the role. Support and assist the IT Operations teams on a day-to-day basis as workload determines, reacting to changes in priorities as service dictates. Participate in monitoring IT Service Desk requests. Dealing with telephone calls and enquiries efficiently in a polite and professional manner. Prioritise own more »
Assistant Software Asset Manager - SC Cleared - Salisbury (Hybrid) - £500 a day You will join a global IT consultancy, working as part of a large ServiceDelivery as an Assistant Licencing Manager and assist in the day-to-day support of Software Asset Management. Location: Sailsbury (minimum 2 days more »
South Western Ambulance Service NHS Foundation Trust
Job summary South Western Ambulance Service is looking for a proactive, motivated and knowledgeable Project Manager to work within the Digital, Data & Technology (DDaT) Programme Management Office (PMO). The role will involve working on projects such as IT infrastructure upgrades or migrations and implementation of digital solutions to … changing environment and be passionate about delivering effective solutions in the demanding operational context of NHS emergency care. Project management experience in an emergency service context or relating to emergency communications or healthcare IT systems would be an advantage. Experience of project managing digital change is essential. Main duties … working relationships with stakeholders and suppliers.Manage all aspects of projects stages through; specification, planning, testing, training, deployment, decommissioning and maintain a robust change and delivery management framework for assigned projects.Manage project budget and project benefits realisation framework process.Support, facilitate and monitor progress of projects both internally and externally where more »
ServiceDelivery Engineer Lechlade £30,000 - £35,000 Per Annum Our long standing client, leaders in their industry are looking for a ServiceDelivery Engineer to join their ever growing team! ServiceDelivery Engineer Roles and Responsibilities: Be the first point of contact for … customer’s position Precise and have attention to detail, meeting commitments and delivering continual improvement within communicated and well managed budgetary restrictions The ideal ServiceDelivery Engineer will: Knowledge of ITIL Service Management and process execution is a benefit Knowledge of Microsoft Windows client and server operating … plus bank holidays Jackie Kerr Recruitment is an independent agency that has been established for 27 years. We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate’s requirements to ensure more »
various global sectors and projects? Thier success stems from the diverse expertise and knowledge of our people. As a leader in their Technology Solutions Delivery & Support Team, you'll play a pivotal role in tackling our clients' toughest challenges and driving transformational activities using your top-notch technical and … identifying and seizing future opportunities arising from new technologies and work methods. Your role involves leading and developing our technical capabilities in solution and servicedelivery, service management, operations, and support. What You'll Do: Lead and guide the Solution Delivery & Support team, including managing direct … the ability to articulate the value of our services and win business. A growth mindset, driven to overcome challenges and obstacles. Excellent consulting or delivery credentials with technical expertise in areas such as service architecture, management, and IT systems. Diverse professional experience in Solution Delivery & Support, with more »
for the whole family and an abundance of restaurants and bars. We are looking to recruit a Salaried GP to work within our Visiting service for the PCN Enhanced Care Team. This role will be for3 sessions per week, on a two-year fixed term contract, employed by Bournemouth … our frailty and housebound patients, working together to provide clinical capacity and support to our four member practices by offering the visiting and frailty service, as well as looking after our aligned PCN Care homes. Main duties of the job Provide up to 3 clinical visiting sessions (ready to … guidance to the multi-disciplinary team. Maintains the highest clinical standards at all times and practices in accordance with accepted good medical practice and service standards. Supports the development of PCN servicedelivery within the Enhanced Care Team. Equality & Diversity Demonstrates knowledge and understanding of equality of more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
RT Consulting
Security Cleared (SC) TTLS/ILS Consultants Long Term Programme Bristol Hybrid Working (Up to 3 days in office) £250 - £375 per day (Inside IR35) RT Consulting are an ERS award winning consultancy that drives innovation and transformation in key more »
perfomance manager to join their team. The role would be hybrid and can be based in Birmingham or Wiltshire. Key Responsibilities – Supplier Performance Manager ServiceDelivery and Quality Assurance Work with the Engineering and Network manager and Fleet Engineers to Monitor and track the performance and capabilities of … vendors to ensure compliance with contractual obligations, service level agreements, and quality standards. Collaborate with vendors to develop and implement corrective action plans when performance issues are identified and own the company's MOT pass rate process identifying trends and areas for improvement. Ensure regular meetings with key internal … in place corrective action plans Ensure national strategic suppliers provide overviews training and familiarisation training Identify opportunities for process improvement to enhance efficiency and service quality. Vendor Relationship Management Develop and maintain strong relationships with vendors, acting as the primary point of escalation should day to day routines fail more »
To provide all aspects of administrative support that will meet the needs and requirements of all Foresight servicedelivery and support staff associated with service delivery. Role Main Responsibilities To arrange meetings and take minutes for all working groups To provide additional support to the Facilities Manager more »
Job Purpose Responsibility for the overall delivery and for the financial accountability for projects that typically require the management of a Project team and/or Site Supervisor(s ) and/or subcontractors. Complete ownership and accountability of the delivery lifecycle from works request, survey and quotation, installation … delivery, handover, documentation, contractor control, stakeholder management and customer satisfaction. Delivery of works in accordance with Health & Safety, Environment and Quality Procedures, Industry standards, Client and MOD standards, fully meeting Client expectations; to target and budget requirements. Ensuring the quality standards of both installations and servicedeliverymore »
Stonehouse, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Indotronix Avani UK Ltd
Role: Through Life Support & Delivery Specialists Location: Gloucestershire | Hybrid Contract Type: Permanent Salary: £27k - £36k, depending on experience Exciting Career Opportunities in Through-Life Support and ServiceDelivery Join Our client, a trusted leader with over six decades of experience in Engineering and Equipment supportability services and … costs, enhancing efficiency, and ensuring the right equipment and parts are always where you need them. They currently have multiple openings in their Operational Delivery function for individuals to contribute as Through Life Support (TLS) and In ServiceDelivery (SDM) specialists. These roles focus on equipment used … option to work from home part of the week. As part of thier team, you will be responsible for planning, delivering, and operating in-service support, managing equipment modifications, addressing repair procedures, and resolving design or maintenance challenges. Collaboration with a diverse range of specialists is key to ensuring more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Indotronix Avani UK Ltd
Unlock Your Career Potential with Us: Through Life Support and In ServiceDelivery Specialists Are you ready to take the next step in your career and embark on an exciting journey with us? My Clients Operational Delivery team has a fantastic opportunity waiting for you to join … them as a Through Life Support (TLS) and In ServiceDelivery (SDM) specialist. They are at the forefront of innovation in defence programs, offering a unique chance to contribute at every stage, from concept to end-of-life disposal management. Location and Flexibility: The primary location is in … Role: In this dynamic position, you will be using a diverse set of skills, including: Planning: Shaping the future by laying out effective strategies. Delivery and Execution: Making things happen, ensuring operational excellence. Equipment Modifications: Playing a crucial role in enhancing equipment performance. Repair Procedures: Utilizing your knowledge to more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Indotronix Avani UK Ltd
Ready for an adventure in Defence Support? Imagine being a key player in the Through Life Support (TLS) and In ServiceDelivery (SDM) management of platforms and equipment from their initial concept all the way through to deployment and eventual disposal. Now, think about having the freedom to … are incredible opportunities that offer variety, challenge, and the chance to make a real impact. What Will You Do? As a Lifecycle Support and ServiceDelivery Manager, your role is all about planning, delivery, and operation. You'll be the go-to person for in-service … get the support they need. If you're excited about utilising Integrated Logistic Support (ILS) principles across the entire Concept, Assessment, Demonstration, Manufacture, In Service, and Disposal (CADMID) cycle, you're in the right place. What We Expect from You We're looking for top talent to join us. more »
Swindon, Wiltshire, South West, United Kingdom Hybrid / WFH Options
Anderson Wright Consulting
Maintaining client relationships Full Technical Specialist Support Operate within agreed authorities, inspection and H&S standards Clear customer focus and drive to achieve optimal servicedelivery Qualifications Knowledge, Skills and Experience: Level 4 qualification in eg HNC and above (Mechanical based subject) Hands on experience of fixing, inspecting more »