Service Delivery Jobs in the South West

Service Delivery
England > South West

The following table provides summary statistics for permanent job vacancies advertised in the South West with a requirement for Service Delivery skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Delivery over the 6 months to 3 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 75 98 99
Rank change year-on-year +23 +1 +49
Permanent jobs citing Service Delivery 306 216 264
As % of all permanent jobs advertised in the South West 3.32% 3.12% 3.29%
As % of the Processes & Methodologies category 3.95% 3.30% 3.46%
Number of salaries quoted 243 125 153
10th Percentile £28,447 £28,000 £31,680
25th Percentile £36,125 £31,250 £40,000
Median annual salary (50th Percentile) £50,000 £45,000 £47,500
Median % change year-on-year +11.11% -5.26% +18.75%
75th Percentile £62,500 £57,500 £57,500
90th Percentile £75,772 £64,500 £73,750
England median annual salary £50,000 £52,296 £52,500
% change year-on-year -4.39% -0.39% +5.00%

All Process and Methodology Skills
South West

Service Delivery is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South West with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 7,753 6,536 7,626
As % of all permanent jobs advertised in the South West 84.05% 94.48% 95.11%
Number of salaries quoted 5,554 3,644 5,025
10th Percentile £28,833 £30,500 £30,932
25th Percentile £37,500 £39,238 £38,250
Median annual salary (50th Percentile) £50,500 £52,500 £50,000
Median % change year-on-year -3.81% +5.00% +7.53%
75th Percentile £65,000 £68,750 £65,000
90th Percentile £80,000 £81,250 £77,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Delivery
Job Vacancy Trend in the South West

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Service Delivery in the South West

Service Delivery
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Service Delivery in the South West.

Salary trend for Service Delivery in the South West

Service Delivery
Salary Histogram in the South West

Salary distribution for jobs citing Service Delivery in the South West over the 6 months to 3 May 2024.

Salary histogram for Service Delivery in the South West

Service Delivery
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Delivery within the South West region over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Bristol +27 72 £58,700 +21.66% 27
Wiltshire -13 69 £50,858 +1.72% 11
Devon +24 56 £46,958 +25.49% 9
Gloucestershire +16 55 £55,000 -10.20% 11
Somerset +15 29 £40,000 +14.29% 12
Dorset -5 19 £29,019 -43.38% 6
Cornwall -17 2 £46,899 +17.25% 2
Service Delivery
England

Service Delivery
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (8.82%) SharePoint
2 20 (6.54%) Jupyter
2 20 (6.54%) Microsoft Exchange
3 18 (5.88%) Confluence
4 17 (5.56%) Apache
4 17 (5.56%) Apache Spark
4 17 (5.56%) nginx
5 6 (1.96%) CMS
6 5 (1.63%) SharePoint 2010
6 5 (1.63%) SharePoint 2013
7 4 (1.31%) Umbraco
8 2 (0.65%) MS Project Server
9 1 (0.33%) Skype for Business
Applications
1 16 (5.23%) Microsoft Office
2 5 (1.63%) Microsoft Excel
2 5 (1.63%) Microsoft PowerPoint
3 3 (0.98%) Microsoft Project
3 3 (0.98%) MS Visio
3 3 (0.98%) Trello
Business Applications
1 8 (2.61%) Maximo
2 1 (0.33%) Primavera
2 1 (0.33%) SAP ERP
Cloud Services
1 74 (24.18%) Microsoft 365
2 43 (14.05%) Azure
3 21 (6.86%) Power Platform
4 19 (6.21%) Entra ID
5 17 (5.56%) Amazon S3
5 17 (5.56%) MinIO
5 17 (5.56%) OpenShift
6 11 (3.59%) PowerApps
7 10 (3.27%) Azure DevOps
8 7 (2.29%) AWS
8 7 (2.29%) Dynamics 365
9 6 (1.96%) OneDrive
9 6 (1.96%) SaaS
10 4 (1.31%) WhatsApp
11 3 (0.98%) Slack
12 2 (0.65%) GCP
12 2 (0.65%) IaaS
12 2 (0.65%) Mimecast
12 2 (0.65%) OCI
12 2 (0.65%) Smartsheet
Communications & Networking
1 34 (11.11%) WAN
2 33 (10.78%) LAN
3 29 (9.48%) Firewall
4 18 (5.88%) VPN
4 18 (5.88%) Wi-Fi
5 14 (4.58%) Network Security
6 13 (4.25%) SD-WAN
7 12 (3.92%) Remote Desktop
8 9 (2.94%) TCP/IP
9 7 (2.29%) DNS
9 7 (2.29%) VoIP
10 5 (1.63%) Internet
11 4 (1.31%) DHCP
11 4 (1.31%) PBX
12 2 (0.65%) IP Telephony
12 2 (0.65%) Wireless
13 1 (0.33%) NetScaler
13 1 (0.33%) SAN
13 1 (0.33%) Software-Defined Networking
13 1 (0.33%) VLAN
Database & Business Intelligence
1 28 (9.15%) Big Data
2 17 (5.56%) Hadoop
2 17 (5.56%) Presto
3 15 (4.90%) SQL Server
4 8 (2.61%) Amazon RDS
4 8 (2.61%) Data Warehouse
4 8 (2.61%) GIS
4 8 (2.61%) NoSQL
5 6 (1.96%) RDBMS
5 6 (1.96%) Relational Database
6 3 (0.98%) Data Mining
6 3 (0.98%) Tableau
7 2 (0.65%) Electronic Patient Records
8 1 (0.33%) MySQL
Development Applications
1 17 (5.56%) Atlassian Bamboo
1 17 (5.56%) Jenkins
2 15 (4.90%) JIRA
3 12 (3.92%) Team Foundation Server
4 4 (1.31%) Git
4 4 (1.31%) Visual Studio
5 1 (0.33%) Appium
5 1 (0.33%) Cypress.io
5 1 (0.33%) JMeter
5 1 (0.33%) Postman
5 1 (0.33%) REST Assured
5 1 (0.33%) Selenium
5 1 (0.33%) Serenity BDD
5 1 (0.33%) SpecFlow
General
1 91 (29.74%) Social Skills
2 35 (11.44%) Inclusion and Diversity
3 34 (11.11%) Finance
4 25 (8.17%) Public Sector
5 23 (7.52%) Analytical Skills
6 19 (6.21%) Aerospace
7 18 (5.88%) Fire and Rescue
8 17 (5.56%) Retail
9 16 (5.23%) Organisational Skills
10 13 (4.25%) Documentation Skills
11 12 (3.92%) Telecoms
12 10 (3.27%) Influencing Skills
13 9 (2.94%) Law
14 7 (2.29%) Legal
14 7 (2.29%) Marketing
15 6 (1.96%) Electronics
16 4 (1.31%) Manufacturing
16 4 (1.31%) Presentation Skills
16 4 (1.31%) Publishing
17 3 (0.98%) Banking
Job Titles
1 50 (16.34%) Service Manager
2 33 (10.78%) Delivery Manager
2 33 (10.78%) Service Delivery Manager
3 31 (10.13%) IT Manager
4 30 (9.80%) Senior
5 28 (9.15%) Lead
6 26 (8.50%) Infrastructure Engineer
7 25 (8.17%) Analyst
7 25 (8.17%) Developer
8 17 (5.56%) Big Data Engineer
8 17 (5.56%) Data Engineer
8 17 (5.56%) DevOps Engineer
8 17 (5.56%) Senior Manager
8 17 (5.56%) Senior Service Manager
9 16 (5.23%) Team Leader
10 15 (4.90%) Network Manager
10 15 (4.90%) Software Developer
11 14 (4.58%) Head of IT
11 14 (4.58%) Service Analyst
12 13 (4.25%) Operations Manager
Libraries, Frameworks & Software Standards
1 17 (5.56%) ActiveMQ
1 17 (5.56%) Apache NiFi
1 17 (5.56%) Elastic Stack
1 17 (5.56%) RabbitMQ
1 17 (5.56%) YAML
2 13 (4.25%) .NET
3 8 (2.61%) AngularJS
3 8 (2.61%) REST
4 4 (1.31%) .NET Core
4 4 (1.31%) .NET Framework
4 4 (1.31%) Blazor
4 4 (1.31%) Entity Framework
5 2 (0.65%) EDI
5 2 (0.65%) JSON
6 1 (0.33%) Oracle Fusion
6 1 (0.33%) Playwright
Miscellaneous
1 21 (6.86%) Data Centre
2 19 (6.21%) Self-Motivation
3 17 (5.56%) Hybrid Cloud
4 12 (3.92%) Driving Licence
5 11 (3.59%) Cyber Defence
6 8 (2.61%) Fat Client
6 8 (2.61%) Management Information System
6 8 (2.61%) Thin Client
7 7 (2.29%) Product Ownership
8 5 (1.63%) CMDB
8 5 (1.63%) Enterprise Software
9 4 (1.31%) Security Operations Centre
9 4 (1.31%) Virtual Team
10 3 (0.98%) Cloud Native
10 3 (0.98%) Data Structures
10 3 (0.98%) Reference Data
11 2 (0.65%) BYOD
11 2 (0.65%) Cyber Threat
11 2 (0.65%) Foreign Exchange (FX)
11 2 (0.65%) PropTech
Operating Systems
1 57 (18.63%) Windows
2 31 (10.13%) Linux
3 29 (9.48%) Windows 10
4 20 (6.54%) Windows Server
5 10 (3.27%) Windows 7
6 9 (2.94%) Windows Server 2016
7 6 (1.96%) Android
8 5 (1.63%) Apple iOS
8 5 (1.63%) Mac OS
8 5 (1.63%) Windows Server 2008
8 5 (1.63%) Windows Server 2012
8 5 (1.63%) Windows Server 2019
9 4 (1.31%) Unix
Processes & Methodologies
1 108 (35.29%) ITIL
2 70 (22.88%) Service Management
3 62 (20.26%) Customer Service
4 44 (14.38%) DevOps
5 39 (12.75%) Project Management
6 37 (12.09%) Agile
6 37 (12.09%) Problem-Solving
6 37 (12.09%) Project Delivery
7 36 (11.76%) Mentoring
8 33 (10.78%) ITSM
9 30 (9.80%) Collaborative Working
9 30 (9.80%) Continuous Improvement
10 28 (9.15%) Actionable Insight
11 27 (8.82%) Infrastructure Engineering
12 26 (8.50%) Roadmaps
13 25 (8.17%) Incident Management
14 23 (7.52%) CI/CD
14 23 (7.52%) Cybersecurity
15 22 (7.19%) Thought Leadership
16 21 (6.86%) Business Strategy
Programming Languages
1 24 (7.84%) Python
2 23 (7.52%) SQL
3 17 (5.56%) Bash
3 17 (5.56%) Shell Script
4 16 (5.23%) Java
5 14 (4.58%) PowerShell
6 8 (2.61%) C#
6 8 (2.61%) JavaScript
6 8 (2.61%) TypeScript
7 1 (0.33%) T-SQL
Qualifications
1 68 (22.22%) Security Cleared
2 41 (13.40%) Degree
3 36 (11.76%) SC Cleared
4 35 (11.44%) DV Cleared
5 11 (3.59%) Microsoft Certification
6 9 (2.94%) BPSS Clearance
7 8 (2.61%) ITIL Foundation Certificate
7 8 (2.61%) PMI Certification
7 8 (2.61%) PMP
8 7 (2.29%) APMG
8 7 (2.29%) ITIL Certification
9 5 (1.63%) DBS Check
10 4 (1.31%) A+ Certification
10 4 (1.31%) Cisco Certification
11 3 (0.98%) CCNA
11 3 (0.98%) Computer Science Degree
11 3 (0.98%) MCSE
12 2 (0.65%) CCNP
12 2 (0.65%) CISSP
12 2 (0.65%) CompTIA Security+
Quality Assurance & Compliance
1 43 (14.05%) SLA
2 9 (2.94%) Cyber Essentials
3 6 (1.96%) ISO/IEC 27001
4 3 (0.98%) Data Quality
4 3 (0.98%) ISO 14001
4 3 (0.98%) ISO 9001
4 3 (0.98%) QA
5 2 (0.65%) ISO 22301
6 1 (0.33%) PMO
System Software
1 42 (13.73%) Active Directory
2 19 (6.21%) VMware Infrastructure
3 17 (5.56%) Docker
4 8 (2.61%) vSphere
5 4 (1.31%) Virtual Machines
6 3 (0.98%) BitLocker
7 2 (0.65%) Hyper-V
7 2 (0.65%) Virtual Desktop
8 1 (0.33%) Virtual Servers
8 1 (0.33%) VMware ESXi
8 1 (0.33%) XenDesktop
Systems Management
1 30 (9.80%) Ansible
2 18 (5.88%) Kubernetes
3 17 (5.56%) Grafana
3 17 (5.56%) HAProxy
3 17 (5.56%) Prometheus
3 17 (5.56%) Terraform
4 14 (4.58%) WSUS
5 10 (3.27%) SCCM
6 4 (1.31%) Microsoft Intune
7 3 (0.98%) Jamf Pro
8 2 (0.65%) CASB
9 1 (0.33%) Puppet
9 1 (0.33%) Single Sign-On
9 1 (0.33%) vCenter Server
Vendors
1 113 (36.93%) Microsoft
2 30 (9.80%) ServiceNow
3 23 (7.52%) VMware
4 16 (5.23%) Cisco
5 13 (4.25%) Citrix
6 10 (3.27%) Salesforce
7 8 (2.61%) IBM
8 7 (2.29%) HP
8 7 (2.29%) Oracle
9 5 (1.63%) Veeam
10 4 (1.31%) Apple
10 4 (1.31%) Symantec
11 3 (0.98%) Alteryx
11 3 (0.98%) AppDynamics
11 3 (0.98%) Dell
11 3 (0.98%) Sophos
11 3 (0.98%) Sun
12 2 (0.65%) Okta
12 2 (0.65%) OneLogin
12 2 (0.65%) SolarWinds