for using technology to solve business problems, working in partnership with our clients to help in achieving their goals If you are an experienced ServiceDeskAnalyst with some Desktop experience and you are looking to take the next step in your career with an established and … growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Senior ServiceDesk/Desktop Support Analyst. Heres what your new role will look like: You will provide a coordinated, consistent and effective 1st Line IT technical support … Exchange environment to end users, resolving problems and issues in-line with documented procedures, You will be responding to requests for IT assistance and service from end users, dealing with enquiries efficiently in a polite and courteous manner, You will be logging and categorising customer interactions concisely and efficiently more »
ServiceDeskAnalyst required by a long standing global consultancy for the construction industry, paying up to £45k and based in Central London. Operating for over 100 years, continued growth has lead to the need to expand the IT support team. You will be working within … a team of 7 and supporting upwards of 1200 users across the UK and internationally. You will be providing support to users at all levels of the business up to VIP's, and involved in the latest technologies. The ServiceDeskAnalyst must have experience supporting … Operating Systems Active Directory Azure/Entra Office 365 Administration MDM - Intune Troubleshooting Hardware/Software Re-Imaging Hardware and Deployment Providing End User Support Should the above position match your requirements, do not hesitate to APPLY NOW more »
SupportAnalyst, ServiceDesk, 1st line, COR5802A An excellent, award winning company seeks a SupportAnalyst/ServiceDeskAnalyst – with some existing commercial IT experience - for a varied role within a dynamic SME environment. The Role In a varied and … highly-visible role, the SupportAnalyst/ServiceDeskAnalyst will be given the necessary training and support to provide support services to approximately 750 users across multiple sites in the UK, covering 1st line desktop support, whilst also getting involved in … and varied project work. My client operates a modern Microsoft environment based-around core technology including Windows 10, Office 365 and Active Directory. The SupportAnalyst/ServiceDeskAnalyst will be based full-time in the office in Basingstoke. The Company The Supportmore »
of care for our patients and staff by having instantly accessible information using the latest mobile technology, reducing paper usage and utilising clinical decision support tools. As a ServiceDeskAnalyst, you will be responsible for being a team member of the 1st Line ServiceDesk team that will be responsible for providing 1st line digitalsupport for the Group. Acting as a point of escalation for the Associate ServiceDesk Analysts. As part of a dynamic and agile team that is committed to our Vision 'Dedicated to Excellence', you will have …/secondment opportunity ending 30th June 2026 Main duties of the job You will need to have experience of Information Technology Infrastructure Library (ITIL) service principles and processes with experience in Service Delivery, in particular the areas of incident and request management. You should have good interpersonal skills more »
NHS Digital ServiceDeskAnalyst Contract Location: Middlesex Contract Type: 6 Months initial Duration 100% on site at Hospital About the Role: We are looking for a motivated Digital ServiceDeskAnalyst to join our NHS Digital Services team. As the first point of … contact for all digital services within the Trust and for external customers, you will deliver consistently high-quality customer service and technical support. In this front-facing, first-line support role, you will be responsible for resolving digital infrastructure and application issues, escalating when necessary, and providing administrative … assistance to ensure seamless service delivery. Key Responsibilities: Provide first-line support for all Trust digital systems and applications via telephone, email, self-service, and face-to-face interactions. Accurately log, categorize, and prioritize all incoming support requests, ensuring timely resolution or appropriate escalation. Administer and more »