Service Desk Support Analyst
UK
The median Service Desk Support Analyst salary in the UK is £26,000 per year according to job vacancies posted during the 6 months to 1 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 1 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 850 | 907 | 1076 |
| Rank change year-on-year | +57 | +169 | -236 |
| Permanent jobs requiring a Service Desk Support Analyst | 53 | 76 | 135 |
| As % of all permanent jobs advertised in the UK | 0.054% | 0.073% | 0.087% |
| As % of the Job Titles category | 0.057% | 0.080% | 0.090% |
| Number of salaries quoted | 51 | 70 | 116 |
| 10th Percentile | £22,000 | £23,500 | £19,313 |
| 25th Percentile | £23,750 | £25,000 | £21,000 |
| Median annual salary (50th Percentile) | £26,000 | £32,500 | £25,000 |
| Median % change year-on-year | -20.00% | +30.00% | +4.17% |
| 75th Percentile | £31,000 | £35,938 | £30,000 |
| 90th Percentile | £37,500 | £38,750 | £34,586 |
| UK excluding London median annual salary | £26,000 | £27,500 | £24,250 |
| % change year-on-year | -5.45% | +13.40% | +3.19% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 93,219 | 95,232 | 149,773 |
| % of permanent jobs with a recognized job title | 94.62% | 91.54% | 96.07% |
| Number of salaries quoted | 66,883 | 59,878 | 85,286 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £52,777 | £60,000 | £60,000 |
| Median % change year-on-year | -12.04% | - | +9.09% |
| 75th Percentile | £71,250 | £81,250 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £96,250 |
| UK excluding London median annual salary | £50,000 | £52,500 | £50,000 |
| % change year-on-year | -4.76% | +5.00% | +5.26% |
Service Desk Support Analyst
Job Vacancy Trend
Job postings that featured Service Desk Support Analyst in the job title as a proportion of all IT jobs advertised.
Service Desk Support Analyst
Salary Trend
3-month moving average salary quoted in jobs citing Service Desk Support Analyst.
Service Desk Support Analyst
Salary Histogram
Salary distribution for jobs citing Service Desk Support Analyst over the 6 months to 1 May 2024.
Service Desk Support Analyst
Top 15 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Desk Support Analyst within the UK over the 6 months to 1 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +67 | 45 | £26,000 | -20.00% | 3 |
| UK excluding London | -6 | 39 | £26,000 | -5.45% | 5 |
| North of England | +53 | 17 | £24,500 | -20.97% | 1 |
| Yorkshire | - | 12 | £24,500 | - | |
| South East | 0 | 11 | £26,000 | -5.45% | 2 |
| London | +108 | 10 | £35,000 | - | |
| Work from Home | +52 | 7 | £26,500 | -18.46% | 1 |
| North West | +10 | 5 | £21,000 | -34.38% | 1 |
| East of England | +7 | 4 | £27,548 | +17.22% | 1 |
| West Midlands | +25 | 2 | £26,250 | +2.94% | |
| Midlands | +6 | 2 | £26,250 | +2.94% | |
| Northern Ireland | - | 2 | £31,500 | - | 1 |
| Wales | +7 | 1 | £28,750 | +15.00% | 1 |
| South West | -22 | 1 | £35,000 | +12.90% | |
| Scotland | -65 | 1 | - | - |
Service Desk Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 1 May 2024, Service Desk Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Service Desk Support Analyst in the job title.
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Service Desk Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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