37 Contract Service Management Jobs in England

REQUIRED: SERVICE TRANSITION MANAGER LOCATION: REMOTE DURATION: 6 MONTH INITIAL CONTRACT IR35 STATUS: INSIDE Required skills: Experience working as a Service Transition Manager and (preferably) in the context of Application Transition from Programme delivery into BAU Service Support. - ITIL Certification and ITIL Service Transition-certified (Nice … to Have). - Experience in Service Management concepts and ability to apply these in a Service Transition context. - Experience of Service Acceptance Criteria. - Structured thinker, able to develop and implement new processes and operate in areas of ambiguity. - Experience working in a client facing role and more »

company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory services and issues within a complex locked down System structure. You should possess good written … help us develop a strong partnership with our customers' IT Leadership. The successful candidate will be responsible in supporting a strategic change to the service model and implementing design documents and processes along with new statements of work. This will require working closely with the Operations Manager and Account … BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: * 5 years plus Azure Active Directory experience (Essential) * Working Knowledge and implementation experience of Azure Dev Ops and more »

deep knowledge of WAF functionalities and limitations. DevSecOps pipeline maintenance support for the automation works with IDAM protocols and access control measures for WAF management, informed by strong web security knowledge. of HTTPS inspection, including Termination and Certificate management, grounded in robust web security practices. in rate limiting … organizational logging options, with a focus on security implications and cloud environments. interfacing with SOC during WAF related security incidents connectivity/network issue management/service management experience OTHER SKILLS stakeholder management skills to detail in analysing large data sets interpersonal skills with strong communication more »

of WAF functionalities and limitations. * Providing DevSecOps pipeline maintenance support for the automation works * Familiarity with IDAM protocols and access control measures for WAF management, informed by strong web security knowledge. * Understanding of HTTPS inspection, including Termination and Certificate management, grounded in robust web security practices. * Experience in … options, with a focus on security implications and cloud environments. * Experience interfacing with SOC during WAF related security incidents * General connectivity/network issue management/service management experience OTHER SKILLS * Strong stakeholder management skills * Attention to detail in analysing large data sets * Excellent interpersonal skills more »

REQUIRED: SERVICE MANAGER - SC OR DV CLEARED LOCATION: FT ONSITE IN EITHER LEICESTER OR HURSLEY DURATION: 12 MONTH INITIAL CONTRACT IR35 STATUS: INSIDE ITIL Expert (V3) or ITIL Managing Professional (V4) Qualified Service Manager required. * 5+ Years working within an IT Service Management environment * Ability to … Tools - Excel, Word, PowerPoint etc * Experience of managing complex stakeholder groups with differing requirements and priorities * Ability to deliver and continually improve high quality management information and reports, including delivery to senior stakeholders Desirable: * Experience of working within Government, ideally with a background in the Public Sector * Experience of … Process definition, administration, measurement, management and audit, namely on ISO9K, 20K & 27K * Experience working within a matrix environment * Experience of working with Joiners/Movers/Leavers processes Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the more »

Location: Barrow (2/3 days per week) Duration: 6 Months + Extensions Rate: £470 per day Role Description: The scope of the Availability Management Function Lead role in Service Management is to ensure management of the account function are achieved Skills/Experience: Ability to more »

Technical Service Manager for Fit-Out Division at Tier One Contractor Are you a seasoned professional with a passion for delivering excellence in fit-out projects? We're seeking a talented Technical Service Manager to join our prestigious fit-out division at a leading Tier One Contractor. Key … Responsibilities: Lead the technical service operations within our fit-out division, ensuring the highest standards of quality, safety, and client satisfaction. Oversee the planning, coordination, and execution of technical services for fit-out projects, from inception to completion. Collaborate closely with project teams, subcontractors, and consultants to ensure seamless … Manage budgeting, resource allocation, and procurement activities for technical services, optimizing project outcomes and efficiencies. Drive innovation and continuous improvement initiatives to enhance technical service delivery and project performance. Foster a culture of collaboration, excellence, and continuous learning within the technical service team. Key Requirements: Proven experience in more »

to the appropriate IT support teams (Second Line Support, System Administrators, etc.) while ensuring proper documentation of troubleshooting steps and actions taken User Account Management, assist with user account administration tasks, including creating, modifying, and disabling user accounts, resetting passwords, and granting access permissions based on established security protocols … ensure the confidentiality, integrity, and availability of IT systems and data. Assist in enforcing compliance with IT Procurement, IT security policies and regulations Asset Management keep record of distributed IT, IT related equipment and keep HR in copy Support of Global office network providing support as described above to … apprenticeship and/or industry-standard certifications similar to CompTIA A+ will be considered. Proven experience in providing technical support in a helpdesk or service desk environment Strong knowledge of Microsoft Windows and Office 365 Suite, as well as common business applications and productivity tools Familiarity with ITIL (Information more »

and Documentation: Provide training to end-users on new ServiceNow functionalities and processes, and develop comprehensive documentation to support training and ongoing operations. Stakeholder Management: Build strong relationships with stakeholders at all levels of the organization, and effectively communicate project status, risks, and issues. Required Skills and Qualifications: Proven … as a Business Analyst in a Professional Services environment. Extensive hands-on experience with ServiceNow, including configuration, customization, and administration. Strong understanding of IT Service Management (ITSM) processes and best practices. Excellent analytical and problem-solving skills, with the ability to translate business requirements into technical solutions. Experience more »

role involves close collaboration with stakeholders to understand needs, streamline processes and drive automation initiatives. The ideal candidate possesses in-depth knowledge of IT service management and Agile methodologies and excellent analytical skills. The role plays a key part in enhancing operational efficiency, user experience, and overall productivity … Financial Implementation is preferred). Strong experience of Workday General Ledger. Configure and manage Financial Systems modules: General Ledger, Accounts Payable, Accounts Receivable, Cash Management & Financial Reporting. Solid Finance/Accounting experience. Knowledge of financial transactions, system configurations, and impact of ERP transactions on the General Ledger and supporting more »

ServiceNow applications. Strong proficiency in JavaScript, HTML, CSS, and ServiceNow Scripting languages (eg, Glide, Jelly). Experience with ITSM/Integration and CSM (Customer Service Management) modules. SC Cleared/Security Cleared. This position needs to be filled urgently. If you are interested, please apply through the link more »

inside IR35 and paying £500 per day with flexible, hybrid, working in central London. You'll be supporting and developing the Atlassian solution (Jira, Service Management and Confluence), leading the data centre upgrade and supporting the production environment. You'll need a deep understanding of Atlassian tools, plug more »