1 to 25 of 28 Permanent Service Management Jobs in the South East with Remote Work Options

responsibility for the coordination of all Risk & Governance Control Framework and Internal Audit activity for the Business Services Team. Working directly with the IT Service Managers, the role holder will ensure audit, key control and Allianz Group actions are tracked and delivered within required timescales and to target dates. … This is achieved through the role holder having a sound understanding of the Service Management Framework with the ability to work with Internal Audit and colleagues in 1st and 2nd Line Risk- with sufficient real world knowledge and experience to guide audit and control colleagues to the correct … take responsibility as the primary point of contact for the Risk and Governance Team, Internal Audit Team and 2nd Line Risk, acting as a Service Management Subject Matter Expert - pulling in the Head of IT Business Services & IT Service Managers where necessary to ensure control attestation is more »

award-winning team you’ll help the business become an intelligent, connected organisation in order to deliver our digital transformation and turnaround. The Incident Management Lead will be an experienced IT Service Management professional with responsibilities to support the delivery of Incident Management in a 24x7 … operational environment supporting all Thames Water business areas. The role will ensure that all Incident Management process activities are fit for purpose to meet the needs of the Thames Water Business. What you’ll be doing as an Incident Management Lead Support the delivery of the Incident Management process, priority matrix, procedures and guidelines Assist in managing the Incident Management Process and ensure it is delivered to the agreed level of performance to support service availability Act as the focal point for Incident Management for Thames Digital, acting as the key contact and escalation more »

This is a challenging role that requires your knowledge and expertise to help create and drive the delivery of a 1st class software asset management service for Thames Water. You will be part of a new team, which has just implemented a new Software Asset Management Tool … as part of creating our own in-house multi-million-pound ITIL service management framework reporting to the software asset manager. You will be involved in continuously improving our service for our current and future long-term vision. The Licence Management Lead will work with and … support the Software Licence Manager to ensure that all of Thames Waters software license management services are provided effectively and efficiently. The Licence Management Lead will also support the team with onboarding/maintenance of the recently implemented SAM tool, as well as creating and updating software asset more »

This is a challenging role that requires your knowledge and expertise to help create and drive the delivery of a 1st class software asset management service for Thames Water. You will be part of a new team, which has just implemented a new Software Asset Management Tool … as part of creating our own in-house multi-million-pound ITIL service management framework reporting to the software asset manager. You will be involved in continuously improving our service for our current and future long-term vision. The Licence Management Lead will work with and … support the Software Licence Manager to ensure that all of Thames Water’s software license management services are provided effectively and efficiently. The Licence Management Lead will also support the team with onboarding/maintenance of the recently implemented SAM tool, as well as creating and updating software more »

Basic information Location Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Glasgow, Ipswich, Leeds, Liverpool, Manchester, Milton Keynes, Newcastle, Nottingham, Reading, Southampton Service line Enabling Functions Date published 30-Apr-2024 Req # 15085 Job description Connect to your IndustryAs the Operational Transition manager, your role is vital in coordinating the introduction … smooth transition of new services into the live environment and manage updates to existing operational services.Change ManagementAct as the process owner for IT Change Management, ensuring the process continues to provide oversight and governance for all planned changes.Ensure all requests for change meet minimum baseline criteria and are appropriately … in IT and the business to ensure that the change process remains align to current and future requirements to deliver a best-in-class service to DeloitteRelease ManagementAct as process owner to manage the end-to-end deployment of applications within the Deloitte UK and Deloitte CH desktop estates more »

Basic information Location Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Glasgow, Ipswich, Leeds, Liverpool, Manchester, Milton Keynes, Newcastle, Nottingham, Reading, Southampton Service line Enabling Functions Date published 30-Apr-2024 Req # 15085 Job description Connect to your IndustryAs the Operational Transition manager, your role is vital in coordinating the introduction … smooth transition of new services into the live environment and manage updates to existing operational services.Change ManagementAct as the process owner for IT Change Management, ensuring the process continues to provide oversight and governance for all planned changes.Ensure all requests for change meet minimum baseline criteria and are appropriately … in IT and the business to ensure that the change process remains align to current and future requirements to deliver a best-in-class service to DeloitteRelease ManagementAct as process owner to manage the end-to-end deployment of applications within the Deloitte UK and Deloitte CH desktop estates more »

Basic information Location Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Glasgow, Ipswich, Leeds, Liverpool, Manchester, Milton Keynes, Newcastle, Nottingham, Reading, Southampton Service line Enabling Functions Date published 30-Apr-2024 Req # 15085 Job description Connect to your IndustryAs the Operational Transition manager, your role is vital in coordinating the introduction … smooth transition of new services into the live environment and manage updates to existing operational services.Change ManagementAct as the process owner for IT Change Management, ensuring the process continues to provide oversight and governance for all planned changes.Ensure all requests for change meet minimum baseline criteria and are appropriately … in IT and the business to ensure that the change process remains align to current and future requirements to deliver a best-in-class service to DeloitteRelease ManagementAct as process owner to manage the end-to-end deployment of applications within the Deloitte UK and Deloitte CH desktop estates more »

About us Canada Life Group is the top-level European holding company for the Great-West Lifeco Group's European insurance, reinsurance, and asset management companies, with business operations in the UK, Ireland, Germany, and the Isle of Man. Team Background: The role sits in our European Technology division … organisation. For you this means being part of our Cloud Product team. Our mission is to create an agile, secure and cost-effective cloud service, making sure Cloud Technology Services are cloud ready. You'll help us develop and maintain the cloud security posture of deployed cloud solutions and … systems of cloud and on-premises services. It's a highly technical role, where you'll be an individual contributor role (i.e., no people management required). The expectation is you'll be very hands on, technically owning day to day deliverables. And you'll also have significant collaboration more »

the Integration Platforms function across the business to promote and facilitate optimisation, stability, security, and efficiency. The Integration Platforms Lead will be responsible for management of Brambles integration technologies and teams as well as knowledge of external market innovation in the function. As part of this role, the Integration … and analytics teams across all business units looking to integrate data, systems, and people. Governance processes and practices include as a minimum: integration technology service management, vendor management, risk management, integration roadmap and platform management (upgrades and modernization), integration catalogue, project support, and reporting. Major … added solutions that drive financial effectiveness, simplification and/or and improve integration services. Develop integration best practices and principles, and a culture of service excellence across Technology Services, Data & Digital, Supply Chain, and the wider organisation. Develop, communicate, and provide strong technical guidance and mentorship to embed integration more »

as Enterprise Sales Performance Manager (ESM) at our industry-leading ESM organization is your chance to make a real impact. Be the Hero of Service Transformation Deals: Champion Our Game-Changing ESM Software: Partner with Account Executives to showcase how our ESM solution unlocks transformative field service management. … Knowledge: Proven ability to consistently meet and over-achieve quota and leading sales teams – ideally with experience in activating indirect sales forces within the service management domain. You possess a deep understanding of enterprise service management best practices (ITIL, ITSM) and how they translate to real … more information, visit: IFS.com or follow us on LinkedIn Join us and be part of a team that's transforming the way organizations approach service management more »

the services the IT department’s need. You will develop strategic relationships hold Vendors accountable for delivering on commitments Essential Skills Global IT Vendor Management experience Service Management and Integration experience Relationship, contract and performance management ITIL/Service Now Procurement management Leadership If more »

You’ll play a key role in the development of the IT Service Desk team through upskilling technicians, embracing technology advancement, and building strong working relationships with key stakeholders throughout the firm. You will impact positive change and ensure an enhanced IT service is provided to the business.Managing … a team of six service-desk technicians, you will provide support and training to ensure continuous development opportunities are provided. You will have a proactive approach with the ability to engage and motivate the team.Collaborating with the IT Leadership Team you will improve the service delivered through effective … leadership, proactivity, good communication and the use of management information. You will conduct analysis and measure trends to identify efficiencies and opportunities for process improvement to ensure a seamless IT service is provided to the firm.Joining a reputable law firm where you will be supported to develop your more »

efficiency and effectiveness of its Europe business, sharpen its competitiveness and accelerate its growth and profitability. Job description: Our client's Rapid Bio-Decontamination Service (RBDS) provides high level disinfection of pharmaceutical and healthcare areas using hydrogen peroxide vapour. Operating globally, their team works with all leading pharmaceutical and … associated research partners, to enable the production and delivery of medicines, treatments and advanced therapy’s. In this highly regulated and audited industry their service team must operate with appropriate technical and regulatory knowledge to give the customer confidence in their effectiveness, regulatory compliance and, above all, safety. We … must also be able to respond to our customers changing demands and timescales to ensure that the service we provide delivers meaningful value, above and beyond the decontamination itself. Overview of the role: Our UKIE business is seeking a service Supervisor to join the RBDS team. You will more »

company. You should have a genuine interest in solving IT issues and empathetic to customer needs and requirements. Day to day tasks include expert management and troubleshooting of Azure, Dev environments and Active Directory services and issues within a complex locked down System structure. You should possess good written … help us develop a strong partnership with our customers’ IT Leadership. The successful candidate will be responsible in supporting a strategic change to the service model and implementing design documents and processes along with new statements of work. This will require working closely with the Operations Manager and Account … BAU support with short term projects and ad-hoc requests, where scoped and agreed. This will be achieved by following Agile and ITIL Continuous Service Improvement methodologies. ESSENTIALS SKILLS/QUALIFICATIONS: • 5 years plus Azure Active Directory experience (Essential) • Working Knowledge and implementation experience of Azure Dev Ops and more »

software applications in accordance with the solution roadmaps, in-line with business and IT strategy.Day to day, you’ll be responsible for the line management and resource management of the team interacting with team members, project managers and service managers One to one meeting with team members … assisting with their development plansAllocating projects to team membersDealing with escalations and issuesAdministration and reporting Essential experience of the Systems Analyst Team Leader,Management, Leadership or Mentoring experienceBackground in IT and application software delivery is desirable Experience in ITIL, Service Management or IT Project Management is more »

customers we serve.What you’ll doSupport and resolveIncident and problems on the production and staging environments. Provide timely response to the failure of a service or system. Assist Incident Management to resolve incidents, providing out of hours’ standby cover and callout support. Communicate major problems to management … delivered by other parties to ensure it is correct. Will as required, design, sanity check and implement workaround to resolve a problem. Deliver reactive management, responding to support requests, typically via Remedy. Analyse issues and correct underlying problems working across elements and services to gain the bigger picture. Works … support teams to drive a fix to problem. Ensure all work is carried out and documented in accordance with required standards, methods and procedures.Proactive Service Assurance Provide proactive service management as part of continuous improvement. Carry out proactive health checks on a regular basis. Perform routine maintenance. more »

Field Service Engineer (Home Based) £35-40000 + Training + Van + Overtime + Laptop + Phone + Healthcare + Meal Allowance + Pension Home Based Living in Crawley or surrounding areas and paid door to door Are you a Field Service Engineer from diesel engines looking for … as well as opportunities learn abroad. The company is a renowned diesel engine manufacturer, expanding due to recent acquisitions. They need are boosting their service team to manage a growing customer base in the area. They offer state of the art equipment, customised tools, a first rate service management system and a dedicated training manager. This role would suit a Service Engineer with experience servicing Diesel Engines. The Role * Home based Field Service Engineer * Servicing Diesel Engines from 10 to 500 kw * Diagnosing faults, engine rebuilds, striping and overhauls The Person * Engineer Experienced with more »

guiding us to deliver impact how and where it matters most.Connect to your opportunity Your role will focus on providing expert advice and the management and delivery of client engagements. You will have responsibilities for:Delivering FinOps advice to our clients and identifying solutions to their opportunities and issues.Supporting … business value of cloud, defining FinOps strategies, evaluating FinOps solutions, designing and implementing FinOps capabilities/processes, optimising Cloud spendPublic Cloud and infrastructure cost management technologies and tools (e.g. Cloud Service Provider native cost management solutions, VMware CloudHealth, Apptio Cloudability, CloudChekr, etc.)Relevant experience in building methods … towards certifications with established Cloud technologies at associate level (e.g. AWS Solutions Architect Associate, Azure Solutions Architect, GCP Associate Engineer)Familiarity with common IT Service Management tools and associated repositories (e.g. asset repositories, data models)Connect to your business - ConsultingDistinctive thinking, deep expertise, and collaborative working. That’s more »

Assurance Manager Location: Any Computacenter Office location considered (with an element of hybrid work available) Life on the team Placed within our Group Information Service Function is the Tooling Enablement Team. Tooling Enablement consists of three functions Governance, Delivery and Solutions (Pre Sales). We provide customer solution designs … and onward implementation of those solutions for our managed service contracts. Tooling Enablement are now looking for an energetic person within our Governance area for an Assurance Manager. The Assurance Manager Role is a key role in the function and provides solution assurance and management of the pre … defined and scoped the most appropriate technical solution using well defined standard solutions. Manage the prioritization of the TE presales and bid pipeline including management reporting and communication to key stakeholders. Support in solution queries during the pre-sales lifecycle, in life and transition where required Seek out improvements more »

Partnership is specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company …/enterprise level infrastructures. Excellent analytical and problem-solving skills to achieve prompt resolution. Strong experience of incident and problem management. An understanding of service management standards and tools (ITIL) would be an advantage. Disaster Recover, Replication and Recovery. Storage technologies: SAN, Fibre Channel Switches etc. IaaS and … Cloud technologies; Microsoft Azure, Office 365. Networking, including TCP/IP, DNS, WINS, DHCP, wireless. System Management and monitoring technologies; SCOM, SCCM, MECM Anti-virus technologies Develop, produce, and maintain documentation. This role is subject to a clear standard DBS check being received. No agencies please. more »

Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, Teesside Service line Enabling Functions Date published 24-Apr-2024 Req # 15326 Job description Connect to your IndustryDo you thrive on developing creative and innovative … decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity The IT Risk Management: Controls Test Manager will undertake planning on various DT testing and assessment programs:Performing Control assessments complete the remote/virtual onsite assessments with …/or Compliance certification or ServiceNow System Certified System Administrator (or equivalent)Proven experience within an IT risk related role.Good working knowledge of IT Service Management lifecycle and IT controlsExperience with managing Business Continuity Management requirements would be an advantage.A good understanding of IT frameworks including ITIL more »

Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, Teesside Service line Enabling Functions Date published 24-Apr-2024 Req # 15326 Job description Connect to your IndustryDo you thrive on developing creative and innovative … decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity The IT Risk Management: Controls Test Manager will undertake planning on various DT testing and assessment programs:Performing Control assessments complete the remote/virtual onsite assessments with …/or Compliance certification or ServiceNow System Certified System Administrator (or equivalent)Proven experience within an IT risk related role.Good working knowledge of IT Service Management lifecycle and IT controlsExperience with managing Business Continuity Management requirements would be an advantage.A good understanding of IT frameworks including ITIL more »

Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, Teesside Service line Enabling Functions Date published 24-Apr-2024 Req # 15326 Job description Connect to your IndustryDo you thrive on developing creative and innovative … decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity The IT Risk Management: Controls Test Manager will undertake planning on various DT testing and assessment programs:Performing Control assessments complete the remote/virtual onsite assessments with …/or Compliance certification or ServiceNow System Certified System Administrator (or equivalent)Proven experience within an IT risk related role.Good working knowledge of IT Service Management lifecycle and IT controlsExperience with managing Business Continuity Management requirements would be an advantage.A good understanding of IT frameworks including ITIL more »

Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, Teesside Service line Enabling Functions Date published 24-Apr-2024 Req # 15326 Job description Connect to your IndustryDo you thrive on developing creative and innovative … decision we make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity The IT Risk Management: Controls Test Manager will undertake planning on various DT testing and assessment programs:Performing Control assessments complete the remote/virtual onsite assessments with …/or Compliance certification or ServiceNow System Certified System Administrator (or equivalent)Proven experience within an IT risk related role.Good working knowledge of IT Service Management lifecycle and IT controlsExperience with managing Business Continuity Management requirements would be an advantage.A good understanding of IT frameworks including ITIL more »

Right to Work in the UK without company sponsorship. In this role you will be responsible for the following: - Creating and managing a complex service model that delivers data timely and accurately to a wide variety of stakeholders and downstream consuming applications and services. Defining and managing the cost … and scalable data pipelines, connecting diverse data sources to consolidated repositories. Extensive experience and expertise of data modelling approaches. Experience of designing and overseeing service management models as they relate to managed instances of the data platform and data-as-a-service solutions. Experience of working with … they celebrate diversity, and they are committed to creating an inclusive work environment for all employees. KEYWORDS Head of Data Engineering, Data Engineering, Data Service Model, Data Platforms, Data Models, Data Architecture, Data Integration, DIAS, Microsoft Azure, Azure DB, Data Lakes, Azure Synapse, Power BI, Azure Data Factory, SQL more »