Service Management Jobs in the South East

Service Management
England > South East

The following table provides summary statistics for permanent job vacancies advertised in the South East with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 5 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 130 115 179
Rank change year-on-year -15 +64 -48
Permanent jobs citing Service Management 349 418 411
As % of all permanent jobs advertised in the South East 2.09% 2.80% 2.07%
As % of the Processes & Methodologies category 2.47% 2.97% 2.19%
Number of salaries quoted 251 312 243
10th Percentile £27,500 £28,800 £24,000
25th Percentile £36,250 £33,438 £40,051
Median annual salary (50th Percentile) £52,500 £52,500 £55,000
Median % change year-on-year - -4.55% +10.00%
75th Percentile £59,000 £64,063 £67,500
90th Percentile £63,750 £85,000 £80,000
England median annual salary £50,000 £52,544 £52,500
% change year-on-year -4.84% +0.08% +5.00%

All Process and Methodology Skills
South East

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the South East with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 14,143 14,089 18,784
As % of all permanent jobs advertised in the South East 84.72% 94.51% 94.40%
Number of salaries quoted 9,926 8,168 12,068
10th Percentile £27,500 £30,500 £31,250
25th Percentile £36,250 £41,250 £41,500
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £72,500 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Service Management
Job Vacancy Trend in the South East

Job postings citing Service Management as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Service Management in the South East

Service Management
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Service Management in the South East.

Salary trend for Service Management in the South East

Service Management
Salary Histogram in the South East

Salary distribution for jobs citing Service Management in the South East over the 6 months to 5 May 2024.

Salary histogram for Service Management in the South East

Service Management
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the South East region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +9 196 £52,500 +23.53% 36
Berkshire +22 141 £55,000 +29.41% 19
Hampshire -28 58 £52,500 +34.62% 14
Oxfordshire +5 40 £37,500 -11.76% 10
Kent -6 32 £35,000 -36.36% 11
Surrey -19 24 £47,000 -26.27% 8
West Sussex +10 19 £52,500 -19.23% 5
Buckinghamshire -26 15 £55,000 +29.41% 7
East Sussex +24 14 £48,903 +20.75% 1
Middlesex -10 3 £32,000 -39.05% 5
Sussex - 2 £35,000 -
Service Management
England

Service Management
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (6.30%) Microsoft Exchange
1 22 (6.30%) WebLogic
2 20 (5.73%) SharePoint
3 13 (3.72%) CMS
4 3 (0.86%) Exchange Server 2010
5 2 (0.57%) SAS
6 1 (0.29%) IIS
Applications
1 40 (11.46%) Microsoft Office
2 28 (8.02%) Microsoft Excel
3 21 (6.02%) Microsoft PowerPoint
4 12 (3.44%) MS Visio
Business Applications
1 4 (1.15%) Remedy ITSM
1 4 (1.15%) SAP IS-U
2 2 (0.57%) SAP S/4HANA
3 1 (0.29%) Dynamics NAV
3 1 (0.29%) SAP MM
3 1 (0.29%) SAP PM
Cloud Services
1 70 (20.06%) Microsoft 365
2 47 (13.47%) Azure
3 22 (6.30%) Entra ID
4 20 (5.73%) OneDrive
4 20 (5.73%) Power Platform
5 14 (4.01%) Azure Monitor
5 14 (4.01%) Azure Storage
6 13 (3.72%) Power Automate
7 12 (3.44%) AWS
8 11 (3.15%) PowerApps
8 11 (3.15%) ShareGate
9 8 (2.29%) IaaS
10 6 (1.72%) Amazon CloudWatch
11 5 (1.43%) Cloud Computing
11 5 (1.43%) Google Drive
12 4 (1.15%) PaaS
12 4 (1.15%) SaaS
13 3 (0.86%) Dropbox
13 3 (0.86%) Google Sheets
14 2 (0.57%) Azure Sentinel
Communications & Networking
1 35 (10.03%) Firewall
2 25 (7.16%) DNS
3 22 (6.30%) DHCP
4 20 (5.73%) VPN
5 12 (3.44%) Wireless
6 11 (3.15%) SAN
7 7 (2.01%) TCP/IP
8 6 (1.72%) Wi-Fi
9 5 (1.43%) LAN
9 5 (1.43%) MPLS
9 5 (1.43%) SNMP
9 5 (1.43%) WAN
10 4 (1.15%) Fibre Channel
10 4 (1.15%) Intrusion Detection
11 3 (0.86%) Remote Desktop
11 3 (0.86%) VoIP
12 2 (0.57%) Internet
12 2 (0.57%) SD-WAN
12 2 (0.57%) VLAN
12 2 (0.57%) WLAN
Database & Business Intelligence
1 22 (6.30%) Elasticsearch
2 18 (5.16%) Power BI
3 5 (1.43%) SQL Server
4 3 (0.86%) MySQL
5 1 (0.29%) Geospatial Data
5 1 (0.29%) Oracle Reports
5 1 (0.29%) Relational Database
Development Applications
1 4 (1.15%) AdminStudio
1 4 (1.15%) InstallShield
1 4 (1.15%) MSI
2 1 (0.29%) JIRA
General
1 148 (42.41%) Social Skills
2 68 (19.48%) Analytical Skills
3 54 (15.47%) Finance
4 22 (6.30%) Inclusion and Diversity
4 22 (6.30%) Police
5 21 (6.02%) Organisational Skills
5 21 (6.02%) Public Sector
6 18 (5.16%) Retail
7 15 (4.30%) Pharmaceutical
7 15 (4.30%) Telecoms
8 8 (2.29%) Legal
9 6 (1.72%) Presentation Skills
10 4 (1.15%) Billing
10 4 (1.15%) Games
10 4 (1.15%) Influencing Skills
10 4 (1.15%) Marketing
11 3 (0.86%) Local Government
12 2 (0.57%) Documentation Skills
12 2 (0.57%) Law
12 2 (0.57%) Manufacturing
Job Titles
1 74 (21.20%) Analyst
2 42 (12.03%) Service Manager
3 40 (11.46%) Senior
4 36 (10.32%) Lead
5 34 (9.74%) Delivery Manager
5 34 (9.74%) Service Delivery Manager
6 32 (9.17%) Support Analyst
7 31 (8.88%) Senior Analyst
8 29 (8.31%) Senior Support Analyst
9 28 (8.02%) ITSM Analyst
9 28 (8.02%) Support Specialist
10 26 (7.45%) Architect
11 24 (6.88%) Team Leader
12 23 (6.59%) Applications Support
12 23 (6.59%) Applications Support Analyst
12 23 (6.59%) IT Support
12 23 (6.59%) Service Architect
13 22 (6.30%) Senior Applications Support
13 22 (6.30%) Senior Applications Support Analyst
14 18 (5.16%) Administrator
Libraries, Frameworks & Software Standards
1 22 (6.30%) J2EE
1 22 (6.30%) Java EE
1 22 (6.30%) Spring
2 14 (4.01%) ARM Templates
3 5 (1.43%) NETCONF
4 4 (1.15%) CSS
4 4 (1.15%) HTML
5 3 (0.86%) Web Services
6 2 (0.57%) AngularJS
6 2 (0.57%) EDI
6 2 (0.57%) Twitter Bootstrap
7 1 (0.29%) SAP Fiori
Miscellaneous
1 33 (9.46%) Self-Motivation
2 18 (5.16%) Management Information System
3 14 (4.01%) PKI
4 13 (3.72%) Digital Signage
5 11 (3.15%) Product Ownership
6 8 (2.29%) Data Centre
6 8 (2.29%) Driving Licence
6 8 (2.29%) Onboarding
7 5 (1.43%) Clustering
7 5 (1.43%) Cyber Threat
8 4 (1.15%) CMDB
8 4 (1.15%) EMC VNX
8 4 (1.15%) Replication
8 4 (1.15%) Shadow IT
9 3 (0.86%) EPoS
10 2 (0.57%) CCTV
10 2 (0.57%) Cyber Defence
10 2 (0.57%) Grid Computing
10 2 (0.57%) Mobile App
10 2 (0.57%) SystemC
Operating Systems
1 101 (28.94%) Windows
2 64 (18.34%) Windows Server
3 37 (10.60%) Windows Server 2019
4 33 (9.46%) Windows Server 2016
5 30 (8.60%) Windows 10
6 25 (7.16%) Unix
7 23 (6.59%) Linux
8 14 (4.01%) Windows NT
8 14 (4.01%) Windows Server 2012
9 9 (2.58%) Windows 7
10 7 (2.01%) Mac OS
11 4 (1.15%) Windows Server 2003
12 3 (0.86%) Apple iOS
12 3 (0.86%) CentOS
12 3 (0.86%) Rocky
13 1 (0.29%) Android
13 1 (0.29%) Windows Server 2008
13 1 (0.29%) Windows XP
Processes & Methodologies
1 208 (59.60%) ITIL
2 131 (37.54%) ITSM
3 90 (25.79%) Customer Service
4 81 (23.21%) Service Delivery
5 64 (18.34%) Change Management
5 64 (18.34%) Problem-Solving
6 63 (18.05%) Incident Management
7 60 (17.19%) Continuous Improvement
8 56 (16.05%) Agile
9 48 (13.75%) Project Management
10 47 (13.47%) Problem Management
11 38 (10.89%) DevOps
12 37 (10.60%) Stakeholder Management
13 33 (9.46%) Actionable Insight
13 33 (9.46%) Analytics
13 33 (9.46%) Enterprise Architecture
14 30 (8.60%) Change Control
15 28 (8.02%) Coaching
16 27 (7.74%) Impact Assessments
17 26 (7.45%) Release Management
Programming Languages
1 29 (8.31%) PowerShell
2 26 (7.45%) Java
3 22 (6.30%) C#
3 22 (6.30%) Shell Script
4 18 (5.16%) VB
5 15 (4.30%) JavaScript
6 14 (4.01%) Bicep
6 14 (4.01%) VBScript
7 7 (2.01%) SQL
8 4 (1.15%) ABAP
8 4 (1.15%) Python
9 2 (0.57%) C
10 1 (0.29%) T-SQL
Qualifications
1 135 (38.68%) Security Cleared
2 110 (31.52%) SC Cleared
3 79 (22.64%) Degree
4 74 (21.20%) DV Cleared
5 21 (6.02%) ITIL Foundation Certificate
6 12 (3.44%) ITIL Certification
7 11 (3.15%) DBS Check
7 11 (3.15%) Master's Degree
8 10 (2.87%) Microsoft Certification
9 7 (2.01%) Computer Science Degree
10 6 (1.72%) AWS Certification
11 4 (1.15%) Azure Certification
11 4 (1.15%) SAP Certification
12 3 (0.86%) BPSS Clearance
13 2 (0.57%) A+ Certification
13 2 (0.57%) CCNA
13 2 (0.57%) CISA
13 2 (0.57%) CISM
13 2 (0.57%) CompTIA CySA+
13 2 (0.57%) HNC
Quality Assurance & Compliance
1 58 (16.62%) SLA
2 13 (3.72%) Sarbanes-Oxley
3 8 (2.29%) GDPR
4 7 (2.01%) HIPAA
5 5 (1.43%) ISO/IEC 20000
6 4 (1.15%) Data Quality
7 3 (0.86%) COBIT
8 2 (0.57%) Cyber Essentials
8 2 (0.57%) GRC
8 2 (0.57%) ISO/IEC 27001
9 1 (0.29%) QA
System Software
1 88 (25.21%) Active Directory
2 20 (5.73%) Firmware
3 17 (4.87%) Hyper-V
4 16 (4.58%) VMware Infrastructure
5 14 (4.01%) Virtual Desktop
5 14 (4.01%) Virtual Machines
6 4 (1.15%) Microsoft App-V
6 4 (1.15%) Terminal Services
6 4 (1.15%) VMware ESXi
6 4 (1.15%) vSphere
7 2 (0.57%) Docker
Systems Management
1 57 (16.33%) SCCM
2 38 (10.89%) SCOM
3 31 (8.88%) WSUS
4 26 (7.45%) Microsoft Intune
5 22 (6.30%) OpenSSO
5 22 (6.30%) Single Sign-On
6 18 (5.16%) Active Directory Federation Services
7 16 (4.58%) Kubernetes
8 13 (3.72%) Sysprep
9 7 (2.01%) NetBackup
10 5 (1.43%) EMC NetWorker
11 4 (1.15%) Microsoft Clustering
11 4 (1.15%) NetCrunch
11 4 (1.15%) vCenter Server
12 3 (0.86%) Nagios
12 3 (0.86%) OpenView
13 1 (0.29%) Ansible
13 1 (0.29%) IBM BigFix
13 1 (0.29%) SmoothWall
13 1 (0.29%) Tivoli
Vendors
1 127 (36.39%) Microsoft
2 42 (12.03%) ServiceNow
3 28 (8.02%) VMware
4 27 (7.74%) Remedy
5 26 (7.45%) Oracle
6 24 (6.88%) HP
7 15 (4.30%) Google
8 13 (3.72%) Dynatrace
8 13 (3.72%) Riverbed
8 13 (3.72%) Snow
9 11 (3.15%) Nintex
10 9 (2.58%) Dell
10 9 (2.58%) SAP
11 7 (2.01%) Bloomberg
11 7 (2.01%) Cisco
11 7 (2.01%) McAfee
12 6 (1.72%) Palo Alto
13 5 (1.43%) EMC
14 4 (1.15%) Apple
14 4 (1.15%) BMC