Our clientis looking to recruit a ServiceManager for the Childrens Social Care Quality Assurance Team. The successful candidate will be working in a well-structured, organised team who are growing their social worker staffing levels. To be considered for this post, you will be a qualified … experienced Social Work Manager who is in embedded in good practice and committed to the development of socia... APCT1_UKTJ more »
Network IT is currently recruiting for a Service Delivery Manager, to join our client on a permanent basis. Our client is a growing business, who offer a range of solutions to their customers in cloud, mobile, data, voice and IT security, with dedicated account management and …/7 support offerings. The Role: This role is an excellent opportunity to build a career in Service Delivery Management, providing public sector customers with excellent, pro-active technical account management and troubleshooting, supporting the product offerings from the business. Youll be trusted as a single point of contact … within the account for Service Delivery, attending meetings, working to understand challenges the customer faces, specifically in telephony and networking all with an aim to provide the highest service standards to the customer account. As the SDM, you will take ownership of technical issues and problem management, working more »
Coventry, England, United Kingdom Hybrid / WFH Options
Kapsch TrafficCom AG
for developing a long-term relationship with the customer representatives on all levels – including senior management Prime interface between the customer and the contractor service unit’s also with Kapsch sub-contractors and resolver groups service level management. Recognize and develop technical and financial optimization potentials or post … market potentials in the respective operational management/service contracts and areas. Developing and manage change requests Compliance with customer-related SLA parameters, action plans to address issues. Monthly Service Reports - oversee data collection & inputs from service managers such ach Incident and Problem managers. Provide report commentary … and context. Customer service reviews - organize, chair, minute, track/chase actions. Internal governance meetings - organize, chair, minute, track/chase actions. Sub-contractor service reviews – review performance and identify areas and actions for improvement and adherence to SL’s. Monitoring and design of complaint handling and complaint more »
Job:Technical ServicesManager Location: Birmingham - Cambridge Salary:£80,000 + Package Job type:Permanent Are you an Experienced Technical Servies Manager looking for a new opportunity working for a high end company. Looking for someone who has come from an M&E consultancy background with … from a M&E Consultancy background as our client which is a Main Contractor feels this will add valuable knowledge to their team. Technical ServiceManager Responsibilities: - Take technical brief from Clients - Contribute to the pitch strategy - Present technical designs to the Client in a simple and more »
our passengers experience. Whats the purpose of role: The successful Team Manager will be responsible for effectively managing all elements of the Service Delivery process to ensure that standards are preserved. This role is integral to achieving the required levels of performance against set KPIs using effective … to compliance standards and processes Build customer relationships which help meet business needs whilst providing expert knowledge to customers on operating processes Ensure the Service Delivery operation complies with all legislation, company and customer requirements Investigate, analyse and implement corrective actions to resolve problems across all areas of the … levels An understanding of Food Safety and Health and Safety regulations A flexible, positive approach with a drive for continuous improvement Knowledge of operational Service Delivery processes LGV C (Class 2 preferred)Knowledge of CAA processes and standards of compliance What youll show: Developing strategies Articulating Information Meeting Timescales more »
