Technical skills required Active Directory administration Mimecast (or similar email archiving solutions) Office 365 support Supporting different mobile devices (Blackberry, iPhone/iPad, Android) ServiceNow knowledge (or similar ITSM knowledge) Installation/moves of hardware such as printers, digital senders, MFD's (multi-function devices), PC's and all peripheral more »
Manchester Area, United Kingdom Hybrid / WFH Options
Eutopia Solutions
on relevant Configuration Management experience It is essential that you have CMDB experience, and also preferably CSDM It would be advantageous if you have ServiceNow experience but UCMDM, BCM Atrium and/or Microsoft Service Management experience would also be relevant you will have experience working in a multi-site more »
SCCM/WSUS patching Some scripting skills (e.g. BAT, PowerShell, VB or C# scripts) Broad understanding of IT infrastructure, awareness of Change & Release Management. ServiceNow, ITIL Foundation is desirable but not essential The Application Packager will be rewarded with an exciting role with a global lead in the IT Services more »
Employment Type: Permanent
Salary: £50000 - £58500/annum + Health, Life, Pension, 23 Days Hol
Terraform Linux VMware Elastic Stack (ELK/ECK) Gitlab GoLang scripting language AWS Desirable Skills Experience of ITIL and IT Management systems, such as ServiceNow, Jira, and Confluence Automated testing tools Agile project delivery & ceremonies Storage solutions Please apply via this ad in the first instance or send a CV more »
Prince 2 foundation Certification (waterfall/agile) or equivalent Experience of waterfall and agile project requirement gathering/documentation methodologies. Experience of Microsoft Project, ServiceNow SPM, SAP Solution Manager, ProMaps Advanced use of Microsoft packages. more »
Employment Type: Permanent
Salary: £36000 - £47000/annum Life Insurance,Healthcare,Vision
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
on AWS cloud technology ** Knowledge across cloud security, operating systems (Windows/Linux), Networking, monitoring systems ** Automation skills (Ansible, Docker etc), Cisco FirePower, Barracuda, ServiceNow, DellEMC Products -: all an added bonus as skills ** Demonstrated experience in architecting and providing technical pre-sales/solution architecture capabilities within customer-facing sales more »
specification Minimum five years of design and implementation experience in IT, with a deep knowledge of implementation and management of tooling such as Autopilot, ServiceNow, Intune, Jamf, Tanium and Zabbix amongst others. Solid understanding of product management, agile principles and development methodologies and capability to support agile teams by providing more »
enabling you to effectively monitor contractual obligations and drive improvements where necessary. Key Deliverables: Elevate problem management processes by leveraging our new ITSM toolset, ServiceNow, while serving as the liaison between internal resolver teams, external service providers, and end users for all IT Service Delivery matters. Enhance and create ITIL more »
Hatfield, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
ITIL Principles - Formal ITIL qualification at Foundation level Understanding of IT service management tools such as Service Desk tools, Contact Centre technologies, BMC Remedy, ServiceNow, and others Understanding of integration systems Understanding of IT Infrastructure including connectivity solutions, ADSL, MPLS, Internet VPN Experience in writing Statement of Work documents including more »
for the past five years).Certified designation validates our expertise and capabilities to deliver solutions across all areas and versions of the MEDITECH solution.in ServiceNow Partner and Service Provider Partner Programsof professional technology certifications including ITIL, Six Sigma, PMI, CHCIO, Epic, and more.of professional clinical certifications including nursing, health informatics more »
to influence at senior levels and be an ambassador for the function through interpersonal, written and verbal communications to all levels Experience working within ServiceNow, JIRA and KeyedIn Additional Information Legal & General is a leading financial services organisation, named Britain’s Most Admired Company in 2023, for the second year more »
Newport, Wales, United Kingdom Hybrid / WFH Options
Vantage Data Centers
an excellent understanding of ITIL methodologies and demonstrable experience of working on IT Requests, Incident management, Change Management and Problem Solving. You will utilize ServiceNow and Manage Engine as the primary IT Service Management (ITSM) solution to efficiently manage incidents, service requests, and other IT-related tasks. You will have … and provide assistance on 2nd line capacity.Following ITIL methodology, prioritise, log and track multiple issues through to resolution, within agreed time limits Efficiently utilize ServiceNow, Manage Engine and other available tools to log, categorize, prioritize, and assign incidents and service requests.Carry out requests and duties as directed by your line … within a team environment. Proficient in incident management tools and IT service management platforms with a focus on global incident response (e.g., ITSM, Jira, ServiceNow).Strong analytical and problem-solving skills with an emphasis on global root cause analysis.ITIL (Information Technology Infrastructure Library) or relevant certificationsProven work experience as a more »
Newport, Wales, United Kingdom Hybrid / WFH Options
Vantage Data Centers
an excellent understanding of ITIL methodologies and demonstrable experience of working on IT Requests, Incident management, Change Management and Problem Solving. You will utilize ServiceNow and Manage Engine as the primary IT Service Management (ITSM) solution to efficiently manage incidents, service requests, and other IT-related tasks. You will have … provide assistance on 2nd line capacity. Following ITIL methodology, prioritise, log and track multiple issues through to resolution, within agreed time limits Efficiently utilize ServiceNow, Manage Engine and other available tools to log, categorize, prioritize, and assign incidents and service requests. Carry out requests and duties as directed by your … within a team environment. Proficient in incident management tools and IT service management platforms with a focus on global incident response (e.g., ITSM, Jira, ServiceNow). Strong analytical and problem-solving skills with an emphasis on global root cause analysis. ITIL (Information Technology Infrastructure Library) or relevant certifications Proven work more »
ServiceNow Technical Consultant Henderson Scott are proudly working in partnership with a SerivceNow Elite partner throughout the UK. Due to the growth of the business, we are supporting to find a Senior ServiceNow Technical Consultant at their office in Warwickshire on a full time permanent basis. Please note - due to … days on site is a requirement and must have full right to work in the UK (No sponsorship available) The Role: Understand and implement ServiceNow platform architecture solutions. Working on multiple implementation projects within ITSM. Collaborate with architects and clients to define technical requirements. Develop designs aligned with requirements. Review … issues and report status to the Project Manager. Manage risks and ensure high-quality deployment. Identify improvement opportunities. About You: Experience working with multiple Servicenow modules. Relevant ServiceNow certifications (CSA, CIS - ITSM, ITILv3 advantageous) ITIL process definition and integration solutions knowledge. Experience leading ITSM implementation projects and ServiceNow life-cycle more »
and Operations. Understanding of Microsoft Azure Cloud Eco Systems and Services. An understanding of Information Security (InfoSec) and Cyber Security fundamentals. Operational experience of ServiceNow or equivalent ticketing system. BYOD/MDM Deployment and Support. Friendly and approachable with good customer service skills and able to communicate with colleagues who more »
City Of Bristol, England, United Kingdom Hybrid / WFH Options
Peaple Talent
Strong understanding of IT service management principles and frameworks (ITIL) Experience in managing service delivery in a complex and dynamic business environment Knowledge of ServiceNow is beneficial The Package: Base salary: £50,000-£60,000 Hybrid working Private Medical Insurance Performance bonus Interested? If you think you're right for more »
/BSS sub-domains - Ordering, workflows, orchestration, fulfilment, Fault, Performance management, ETL etc. Extensive experience in industry standard BSS and OSS platforms (such as ServiceNow) If you feel this is the position you are looking for, please do not hesitate to apply or contact me on Jeson@tdatelecoms.com or call more »
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Kelly Services (UK) Ltd
thermal role printer devices Good understanding of Wi-Fi and Bluetooth Experience of dealing with Third Party suppliers for hardware swap-out Experience with ServiceNOW or similar ticket management system Experience in supporting Web based applications Experience in basic SQL Database management Additional Information This is a temporary ongoing role more »
environment, ideally with experience in a financial organization. Proven experience of establishing and improving IT Asset and Configuration Management Processes. Operational experience of the ServiceNow toolset, CMDB schema ideally using the CSDM model with best-practice Experience in the development of automated data interfaces to update the CMDB, and the more »
Leeds, England, United Kingdom Hybrid / WFH Options
Mastek
Sciences or have operated at this level of complexity in a workplace environment MANDATORY A detailed understanding of tooling across the service spectrum (Jira, ServiceNow, Splunk/Dynatrace/Grafana/Cloudwatch/AWS/Github/secure pipelines etc.) Proven experience as an L2 Engineer, Technical Support Engineer, or more »
Familiarity with GPO, Landesk, or other IT Infrastructure tools Understanding of programming/scripting languages and ability to run basic database queries Experience with ServiceNow Education Minimum bachelor’s degree in Information Security, Computer Science, or other IT-related field Exceptional candidates with proven experience in security/network operations more »
administration, including AD user creation, password administration, Group Policy etc. Microsoft Exchange/Outlook client. Strong Microsoft Office support skills. Ticketing systems such as ServiceNow Full driving licence Strong communication skills. Able to work alone and also as part of a team. Ability to plan, prioritise and organise own work. more »
Warwick, Warwickshire, West Midlands, United Kingdom
Henderson Scott
Senior ServiceNow Technical Consultant Henderson Scott are proudly working in partnership with a SerivceNow Elite partner throughout the UK. Due to the growth of the business, we are supporting to find a Senior ServiceNow Technical Consultant at their office in Warwickshire on a full time permanent basis. Please note - due … to the nature of the projects, up to 3 days on site is a requirement. The Role: Understand and implement ServiceNow platform architecture solutions. Working on multiple implementation projects within ITSM. Collaborate with architects and clients to define technical requirements. Develop designs aligned with requirements. Review requirements for accurate estimation … issues and report status to the Project Manager. Manage risks and ensure high-quality deployment. Identify improvement opportunities. About You: Experience working with multiple Servicenow modules. Relevant ServiceNow certifications (CSA, CIS - ITSM, ITILv3 advantageous) ITIL process definition and integration solutions knowledge. Experience leading ITSM implementation projects and ServiceNow life-cycle more »
Cognizant is looking for a skilled ServiceNow Architect with ServiceNow and SecOps-related experience to join our solutions team. This full-time flexible ServiceNow SecOps architecture role is based in London and offers an attractive salary and benefits. As a ServiceNow SecOps architecture, you will liaise with key stakeholders to … the SecOps and Vulnerability Response module. In your first few weeks in this SecOps Architect role, you can expect to: Design a scalable, robust ServiceNow SecOps architecture focusing on Vulnerability Response Implement the design by configuring and customising the ServiceNow platform, keeping best practices in mind Coordinate with QA and … to ensure the solution meets the specified requirements Prepare high-quality documentation including architectural diagrams, data models, and process flows. To apply for this ServiceNow SecOps architecture role, your soft skills, expertise and experience should include: Experience focused on implementing ServiceNow SecOps and Vulnerability Response Experience in REST/SOAP more »