1 to 25 of 2,177 Services Delivery Manager Jobs

The Associates are looking for an IT Service Delivery manager to undertake a permanent role with a brilliant organisation. The focus of this role will be to work very closely with and manage 1 3rd party organisation across Servicedesk, network systems, ITIL functions as well as … vendor, fostering collaborative and a productive relationship. The IT Service Delivery Manager is responsible for the day to day service delivery of defined IT Services provided by both internal and external service providers. The IT Service Delivery Manager looks after … the primary point of contact for issue escalation and resolution between the company and vendor. Collaborate with relevant teams to address and resolve service delivery issues in a timely manner. Ensure accurate documentation is kept of Supplier agreements, CCN, and performance metrics. Work closely with the Infrastructure and Development more »

Software Delivery Manager: Permanent Circa £70,000 + Excellent package Hybrid (Client based in London) Company & Role overview for Software Delivery Manager: Our client is a global marketing and information services business. We are currently helping them to bring on an … experienced Software Delivery Manager. Working with senior stakeholders, product, design, development and data science teams, you will be responsible for building the quarterly roadmap, planning, tracking, delivery and reporting across the complete software delivery lifecycle. You will be technically minded and able to ask the right questions … on technical role as a developer, QA or a technical hand-on role in general, where you have transitioned in your career into a Delivery Manager, would be the preference for success in this role. As the Software Delivery Manager, you will more »

EXXHIBITS OR BRANDED ENVIRONMENTS ✅ BUDGET MANAGEMENT EXPERIENCE UPWARDS OF £200-£500K ✅ TRADE SHOW/EXHIBITION STAND EXPERIENCE ✅ DESIGN AND BUILD MANAGEMENT NOT JUST LOGISTICS ✅ DELIVERY EXPERIENCE IN NORTH AMERICA – A BONUS ✅ CONTRACTOR MANAGEMENT ✅ INDEPENDENT SOLO LONG-HAUL TRAVEL AND ONSITE MANAGEMENT ✅ We are looking for an Exhibition Project Manager … Service excellence is vital, with the candidate demonstrating a proven track record of excellent exhibit and brand environments project delivery. Taking ownership of exhibition delivery whilst furthering working closely with Account Directors. Responsibilities Oversee and manage exhibition booth presence from pre-production through to on-site & derig Work closely … with the M design team to assess costs and evaluate delivery complexity Manage an on-site team comprising external AV/exhibit contractors alongside the internal team Oversee the development and delivery of print production Maintain and drive revenues with a focus on maintaining appropriate margins Negotiate with more »

A global insurance firm are looking to expand their team in London. Our client is currently looking for a passionate Service Delivery manager with experience in infrastructure and operations to realize their own vision on managing and delivering projects for their group IT services team. … This is about bringing unique ideas to the table, not working to a specification. There is no better time for an ambitious Services delivery manager to join a company which leads digital transformations for clients by modernizing and integrating their mainstream IT, and by deploying … quality frontline support to our client’s European offices, working closely with peers in their global offices as part of the larger IT Infrastructure Services & Operations function. Requirements · Proven experience within IT services delivery or IT infrastructure ideally 10+ years · Experience within IT Asset management, IT Security more »

Services Delivery Project Manager Paints and Performance Coatings category 📍 Hybrid role – 3 days in Slough 12 Months FTC Competitive salary, plus benefits and bonus up to 5% The opportunity: Mackenzie Jones is delighted to have partnered with AkzoNobel, a multinational company which creates paints and … both industry and consumers worldwide. Their brands include Dulux, Cuprinol and Cromadex. They are undertaking a new venture, a B to B to C services proposition and are looking for a Services Delivery Project Manager to become the expert in the end-to-end … process delivery of B to B & B to C elements of the proposition. The role will entail setting up, testing, and delivering a series of pilots for a B to B to C service proposition. The individual will be responsible for developing and testing the process and refine as more »

Job Title: Data Delivery Manager Job Type: Full Time, Permanent Working location: London, Hybrid Role Purpose At Travelex we are developing modern data services, which will be at the heart of our relationship with our customers. Our data architecture is becoming more service-oriented and … more real-time – and this comes with delivery challenges to manage. Our work is fast-paced although our team remains collaborative and flexible even when delivering fast. Your role as a data delivery manager is to own our backlog of data delivery activities and … to continuously monitor priorities and risks. You’ll be the one who always knows where we are today in our delivery journey, and the status of each work item. You’d typically be someone curious and knowledgeable enough to understand every item in the backlog, including the complex array more »

a minimum 6-month contract assignment. As a Service Delivery Manager, you will be responsible for managing a small service delivery team to ensure the seamless provision of services to our esteemed government end client. Key Responsibilities: Oversee the delivery of services to meet the client's requirements and expectations. Manage a small service delivery team, providing guidance, support, and direction. Develop and maintain strong relationships with the government end client and other stakeholders. Ensure compliance with contractual agreements and service level agreements (SLAs). Monitor service performance, identify areas … Act as a point of escalation for any service-related issues or concerns. Provide regular reports and updates to management and stakeholders on service delivery performance. Conduct regular reviews and assessments to ensure continuous improvement in service delivery processes. Requirements: Current SC Clearance is mandatory. Proven experience as more »

Job Title: STG Service Delivery ManagerDo you want to help build a dynamic administration function supporting busy and growing account teams delivering exciting new technology solutions for some of the biggest insurance companies in the world?Do you have the experience to bring new ideas and approaches to create … management processes for new contracts leading to contract execution and then supporting the ongoing management of the account. Aon is currently recruiting a Service Delivery Manager to join our team in London. The Service Delivery Manager will be primarily responsible for:Processing … and are passionate about helping our colleagues and clients succeed.What the day will look likeAs the Strategy and Technology Group’s (STG’s) Service Delivery Manager, you will work with STG’s Risk team and Aon’s Legal, Compliance and Data Privacy teams to support STG more »

and the responsibilities include recommending what resources are needed. The ideal candidate for this role will have a 80/20 mix of Service Delivery and Security experience As a Service Delivery Manager you will prepare regular reports to Program Office and stakeholders on performance … vendors of security solutions and the IT security teams in Japan, North America and Asia. You will demonstrate a robust knowledge of global service delivery, an appreciation of the current cyber threats and security measures available. With at least 5 years of IT (Service Delivery & some IT Security … have demonstratable knowledge of Service Delivery frameworks (ITIL) (experience in a SOC is desirable), be skilled in defining creative solutions and presenting to SMT, knowledge of and experience in developing and documenting security architecture and plans. Any experience with information security management frameworks, such as ISO2700, COBIT, NIST would more »

IT Service Delivery Manager (Security Operations) | 2 days a week on site |Central London - £50k MSP management, Security Operations, Cyber Essentials, ISO (9001 and 2700) audits and governance. Key Skills: Service Delivery Manager | ITIL | Managed … Service Provider | Team Leader | Communication | Budget Management | Presentation | Negotiation | Client Relations | People Management The successful candidate will lead a service focussed approach to service delivery, monitoring, MSP and 3rd party management, based upon the ITIL process framework. Key Responsibilities: Deliver outstanding customer service, maintaining customer relationships, ensuring service availability … relationships with external third-party vendors and IT service providers, measuring their value and service availability against robust KPIs. Essential Experience: Possess advanced Service Delivery experience, relationship management and 3rd party management expereince Accreditation in service management from ITIL or similar qualification bod Proactively identify opportunities for process optimization more »

Services Delivery Manager – Regional Services £33,480 - £36,500 plus £1,750 location allowance and excellent benefits Full time hybrid working based at Hanslope Park near Milton Keynes with 60% of your time in the office Free shuttle bus available between central Milton Keynes … to move on. You want a new challenge, one with influence and importance. You want to do your job, but bigger. Here at FCDO Services we’ve got a unique opportunity for you, one that will see you coordinating a range of project and programme related governance and reporting … on track, and on budget. And a whole lot more besides. Now we’re looking for a team-focused professional to join our Service Delivery team here at Hanslope Park. Work across a wide range of important security and estate-based projects Join us in this important role and more »

Services Delivery Manager – Regional Services £33,480 - £36,500 plus £1,750 location allowance and excellent benefits Full time hybrid working based at Hanslope Park near Milton Keynes with 60% of your time in the office Free shuttle bus available between central Milton Keynes … to move on. You want a new challenge, one with influence and importance. You want to do your job, but bigger. Here at FCDO Services we’ve got a unique opportunity for you, one that will see you coordinating a range of project and programme related governance and reporting … on track, and on budget. And a whole lot more besides. Now we’re looking for a team-focused professional to join our Service Delivery team here at Hanslope Park. Work across a wide range of important security and estate-based projects Join us in this important role and more »

Portfolio Delivery Manager About Tecknuovo Tecknuovo is an award-winning technology delivery partner and one of the UK's fastest-growing companies, ranking on the Sunday Times 100 for two years running. We're a fast-paced and creative team who work across our HQ … from dependency. Join our team and have the chance to help us continue disrupting the industry for the better About the role The Portfolio Delivery Manager at Tecknuovo co-ordinates and manages our portfolio of customer engagements. These engagements are typically highly complex products and services … high degree of risk. Each of these engagements can require a bespoke, iterative and flexible approach to help ensure successful customer outcomes. Working within Delivery as a Portfolio Delivery Manager is incredibly varied and critical for the running of Tecknuovo. The Portfolio Delivery Manager more »

with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Service Delivery Manager, supporting delivery of our Subsurface Data Management services to existing Energy customers. We are looking for an experienced … Service Delivery Manager who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. The candidate will ensure our services meet the needs of our customers and that we are continually improving to meet their evolving needs … whilst developing the financial performance of the service. This is a leadership position that involves managing operational delivery activities related to customer success and experience, proving the delivery of value and alignment with customer goals and aligning future requirements with Sword capability. Requirements At Sword, we are proud more »

Service Delivery Manager - IT Managed Service Provider Hybrid working London Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (+50% headcount grown in the past two years). The business comprises circa 100 employees … small improvements with Engineers and escalate significant issues and recurrent problems to Team Leaders. Analyse third-party and internal processes, devising strategies for service delivery optimization. Identify and minimize the frequency of recurrent tickets What you'll need: An absolute passion for ensuring the provision of exemplary customer service …/service delivery 3+ years of experience in Service Delivery, Service Management or Customer Success from within an SME IT Service Provider or IT Managed Services background Strong knowledge of ITIL To be highly organised with excellent written and oral communications Ability to present to external clients more »

Service Delivery Manager - IT Managed Service Provider Hybrid working London Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (+50% headcount grown in the past two years). The business comprises circa 100 employees … small improvements with Engineers and escalate significant issues and recurrent problems to Team Leaders. Analyse third-party and internal processes, devising strategies for service delivery optimization. Identify and minimize the frequency of recurrent tickets What you'll need: An absolute passion for ensuring the provision of exemplary customer service …/service delivery 3+ years of experience in Service Delivery, Service Management or Customer Success from within an SME IT Service Provider or IT Managed Services background Strong knowledge of ITIL To be highly organised with excellent written and oral communications Ability to present to external clients more »

Services Delivery Manager – Regional Services £33,480 - £36,500 plus £1,750 location allowance and excellent benefits Full time hybrid working based at Hanslope Park near Milton Keynes with 60% of your time in the office Free shuttle bus available between central Milton Keynes … to move on. You want a new challenge, one with influence and importance. You want to do your job, but bigger. Here at FCDO Services we’ve got a unique opportunity for you, one that will see you coordinating a range of project and programme related governance and reporting … on track, and on budget. And a whole lot more besides. Now we’re looking for a team-focused professional to join our Service Delivery team here at Hanslope Park. Work across a wide range of important security and estate-based projects Join us in this important role and more »

Services Delivery Manager – Regional Services £33,480 - £36,500 plus £1,750 location allowance and excellent benefits Full time hybrid working based at Hanslope Park near Milton Keynes with 60% of your time in the office Free shuttle bus available between central Milton Keynes … to move on. You want a new challenge, one with influence and importance. You want to do your job, but bigger. Here at FCDO Services we’ve got a unique opportunity for you, one that will see you coordinating a range of project and programme related governance and reporting … on track, and on budget. And a whole lot more besides. Now we’re looking for a team-focused professional to join our Service Delivery team here at Hanslope Park. Work across a wide range of important security and estate-based projects Join us in this important role and more »

Job Title: Service Delivery Manager Who Are We? Join a dynamic waste management company committed to delivering excellence in service and sustainability. As a Service Delivery Manager, you'll play a pivotal role in ensuring efficient operations and exceptional customer service. Role … Overview: The Service Delivery Manager will lead the daily operations of the office and collection drivers, ensuring tasks are completed in line with health and safety policies and profitability objectives. Working closely with the Service Leadership team, you'll strive to deliver a best-in-class more »

Digital Delivery Manager - Defence London £52,000 - £70,000 + Bonus Join Big4 Consultancy as a Digital Delivery Manager - this role requires candidates to hold active DV Clearance Are you ready to propel your career forward with one of the world's … leading consultancy firms? Big4 Consultancy is seeking a dynamic and experienced Digital Delivery Manager to join our esteemed team. In this role, you will have the opportunity to work on transformative projects within the Defence, Security, and Justice sectors, assisting with the design, development, and execution … programmes. Your Role Will Allow You To: Assist with the design, development, and transformation of major programmes, including programme strategy and set-up, portfolio delivery, capability and digital transformation, and assurance reviews. Contribute to client projects, including the development of engagement plans, production of deliverables, change management activities, and more »

The Role An exciting opportunity has arisen for an enthusiastic Service Delivery Manager to join our Information Systems team. The energy industry is advancing with investment in smart technology innovation and Northern Powergrid, as the company responsible for powering everyday life for 8 million customers across … to be the best energy company in serving our customers, whilst delivering a sustainable energy solution. We are looking for a well-rounded Service Delivery Manager to lead and drive the incident management process and investigate problems in systems, processes, and services. We are looking for … availability management processes, partnering with the Service Integrator to ensure that appropriate procedures and reporting mechanisms adequate information flow are in place. The Service Delivery Manager ensures that the root cause of a problem is resolved thus preventing further incidents, establishing preventative measures, leading the implementation more »

Cognizant has an exciting opportunity for an experienced and collaborative Field Services Manager to join our inclusive and thriving team. This full-time Deskside Services Manager role is based in Leeds. As a Deskside Services Manager, you will … manage field and deskside services teams spread across Europe. You will ensure continuity of delivery to meet and exceed customer expectations and be accountable for compliance with customer policies. Here are some key responsibilities you could expect to do: · To Serve as Deskside Services Manager ensuring continuity of delivery to meet and exceed customer expectations. · Deskside Services Manager will be the Customer’ point of contact, He will be accountable for compliance with customer policies. · Work with Service providers and make sure that they adhere to SLA and more »

Position Name: Service Delivery Manager Permanent Location: Remote + some travel to Civica and customer sites Skills: ITIL, Service delivery, relationship management, forecasting/budgeting, service management About Civica: We’re Civica and we make software that helps deliver critical services for citizens all … central [federal] government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens … experience required - Qualifications: Certified Scrum Master PRINCE2 Practitioners Certificate Skills and Experience: Experience of working for an IT Service Provider in an IT Service Delivery environment Experience of customer relationship management Experience of supplier relationship management Knowledge and experience of working in an ITIL aligned environment Experience of forecasting more »

Job Description:As a Service Delivery Manager you will be supporting the delivery of a comprehensive portfolio of intelligent Cyber Security services and solutions to a client-base that spans a wide range of different industries. Working as part of a team, successful candidates … having wonthe Best Flexible Working Policy Award, Best Flexible Benefits Strategy and Best Flexible Benefits Plan in 2023.What you’ll do as a Service Delivery Manager:The successful candidate will co-ordinate the activities required to deliver Cyber Security Services to customers as part of … security focused service reviews, working closely with clients to understand security risks and threats and to make sure that all of the Cyber Security Services are fit for purpose.This is a central role that supports the full ITIL process flow, which includes an extensive range of services and more »

on-site initially). JOB DESCRIPTION: We are seeking a dynamic and experienced Service Delivery Manager to lead the service delivery and support desk for a confidential luxury skincare brand undergoing a significant digital transformation. This is an exciting opportunity to be at the forefront … of a major revamp in IT support and service delivery for a prestigious and innovative brand in the luxury skincare industry. The candidate for this role should be technically proficient, with a strong background in IT support and service management, combined with project management skills and the ability to … lead and inspire a team. KEY RESPONSIBILITIES: Lead the service delivery and support desk operations, ensuring high-quality IT support. Manage a revamp of the IT support and service delivery systems, including changing ticketing systems. Oversee the entire IT support team, ensuring effective management of first and second more »