Service Desk Manager Jobs
Jobs 1 to 14 of 14
Leeds, West Yorkshire -
4it Recruitment Ltd
The successfulService Desk Manager will ideally be ITIL Foundation certified, with a proventrack record in the management of a busy split site service desk function, andwill be able to demonstrate proven service desk leadership capabilities... Experience ofusing a Service Desk application including reporting and manipulating data forreports and root cause...
Salary: £Excellent Salary + BenefitsPosted: 6 days ago
Durham, County Durham -
We're different We have a passion for working closely with our customers, providing them with unrivalled levels of support for both their infrastructure and their applications. We are always there when they need us and never leave them in the lurch. Our ‘people first’ ethos means we look after...
Salary: £32k - 40k per yearPosted: Yesterday
Thorough technical knowledge of Microsoft estates, Networking, Security and Telephony. - ITIL v3 certified - being able to demonstrate how it can be used to deliver business value to the organisation... - Knowledge of ITSM and a good understanding of problem, incident, asset, service catalogue, Change Management, maintaining and developing SLA’s and...
Posted: 4 days ago
Bristol, Avon -
Experienced Service Desk Technical Lead/Manager required to support the provision of service through a large transformation process. To provide technical and best practice guidance to the transition plan, provide mentoring and coaching. Ideally ITIL and Agile. You will need to- Assess and report on capability within assigned technology area...
Rate: NegotiablePosted: 4 days ago
IT Service Desk Manager required improving the service delivery of the IT Service Desk for a UK wide successful company supporting 600 users over 10 sites. Your role will be to manage the Service Desk and improve their performance using ITIL, across multiple sites in the UK. Leading this small...
Salary: £30000 - £40000 per annumPosted: 5 days ago
Hays IT - Uk Posting account
You will be accountable for escalation process in the team and highlighting issues to technology senior managers should an issue be significantly impacting the business. Major area of responsibility include resolving all incidents quickly within the agreed escalation process, performing root cause analysis and proactively driving improvements to resolution. Other...
Salary: £30000.00 - £40000.00 per annumPosted: 27 days ago
As the Service Desk Delivery Manager your responsibilities will include, but not be limited to - - Responsible for the day to day service desk activity including Incident management and SLA prioritisation using ITIL best-practice... - Accurately manage, monitor and measure all related activity for trend analysis and management reporting purposes, including...
Salary: £40k - 45k per year + excellent benefitsPosted: 27 days ago
Salisbury, Wiltshire -
Spectrum IT Recruitment (South) Ltd
This candidate will own the incident, problem and change management processes whilst coordinating the Service desk resources to meet the organisation's needs... Continuous professional development of the team through mentoring, coaching and appraising teams performance. Accountable for managing incident, problem and change management processes in order to drive improvements...
Salary: £32000 - £35000 per annum + BenefitsPosted: 6 days ago
Adherence to ITIL best practice processes Worked in an ITIL environment, and familiar with Incident, Change and Problem management processes. Manage the change control board Conduct root cause analysis Define and implement SLAs/OLAs and performance metrics Lead, monitor, mentor, coach and support the Service Desk Technicians to deliver quality...
Salary: To £55K + BensPosted: 10 hours ago
My exclusive client based in Liverpool are recruiting for a contract Service Desk Manager for an initial 3 months that has a good chance of extending. You should be available to interview and start at short notice and you must have a strong record of management, have experience of managing...
Rate: £250 - £335 per dayPosted: 11 days ago
Milton Keynes, Buckinghamshire -
To lead Service Desk Service Introductions and In-Life Change projests; to line manage BTO Team project resources; Manage the GSD Service Introduction process on behalf of Global Service Desk from presales through to acceptance in to service to include specific technical, commercial & project management control and assistance to new...
Salary: flexible benefits schemePosted: 18 days ago
Information Technology Services
Service Desk Manager / Service Desk Team Lead - required for a growing IT Support company to lead and supervise their support function including 1st, 2nd line and the Support Engineers, Working closely with the senior members of the IT team, you will manage the day to day activities of the team,...
Salary: £35k - 45k per year + BenefitsPosted: 2 days ago
City, London -
Global Technology Solutions Ltd
We are Looking for a natural leader of people with knowledge of service desk management, a technical understanding of SME IT business solutions and the drive to improve efficiency... The candidate will have the opportunity to put their own stamp on the service desk management processes and system. Essential requirements...
Salary: £30000 - £40000 per annum + Performance BonusPosted: 5 days ago
Haybrook IT Resourcing Ltd
This ITSupport Manager role is a much sought after position, working amongst the greatOxford University buildings, close to the city centre in a highly technical,innovative and upbeat environment. The IT Support Manager will have three mainareas of work which include general customer support; ensuring that allservices are running effectively...
Salary: Up to £40,000 per annum plus excellent benefits and holidayPosted: 12 hours ago