Jobs 1 to 15 of 18

Service Desk Duty Manager

East London -
Millshill Recruitment Ltd
Managed Services, Cloud, NOC, ITIL, KPI, SLA. My client are a leading provider of IT Managed, Network and Cloud Services. Due to on-growing growth they have an immediate requirement for a Service Desk Duty Manager... The role will require flexibility to work on a shift pattern that will include...
Salary: From £40,000 to £45,000 per annum + Bens
Posted: 4 days ago

Service Desk Manager

Edinburgh, Midlothian -
Net Talent
Edinburgh... As... , you will be joining an innovative and market leading, world-wide organisation. As one of the biggest names in manufacturing processes, you will be given the autonomy to manage the Service Desk with the end goal of continually striving to achieve SLAs and KPIs. Working closely with the...
Salary: up to 45k plus benefits
Posted: 4 days ago

Service Desk Manager / Service Desk Lead

City of London -
Interquest - IQ Public Sector
The successful candidate will have a strong knowledge of service desk management, establishing and maintaining service level agreements, and will have exceptional customer service skills. The role requires excellent communication skills and demonstrated technical support knowledge with practical experience of working within an ITIL environment... The role ensures that our...
Salary: £36000 - £39000 per annum + Benefits
Posted: 26 days ago

Worldwide Service Desk Manager - Essex - 3 Months Rolling

Chelmsford -
CPS Group
My worldwide renowned client in the facilities management industry are urgently looking for a Global Service Desk Manager to join the team ASAP on an initial 3 month contract - which is highly likely to extend. The suitable Service Desk Manager must have experience of managing global service desks along with...
Rate: £500 - 675 per day
Posted: 13 days ago

Service Desk Manager / ITIL / Consultancy / SLAs / Infrastructure /

Kent -
Coal IT Services
Reporting to the Head of Service Delivery, you will be responsible for the delivery of exceptional levels of service and support to both internal and external clients across an estate of 90+ sites and a range of different industry sectors... - Ownership and development of company Remote Management and Monitoring System -...
Salary: From £40,000 to £50,000 per annum + Bonus + Benefits
Posted: 4 days ago

Service Desk Manager Luxury Retailer 50k

London -
Harvey Nash plc
SERVICE DESK MANAGER required to join the world's premier online luxury retailer! The Service Desk manager will be responsible for the successful improvement and development of the fast paced 24x7 service desk team. The successful candidate will have direct line management of 12 analysts and will ensure the smooth...
Salary: £45000 - £50000 per annum + bonus
Posted: 4 days ago

Service Desk Manager

London -
Venturi
Primary Responsibilities for the Service Desk Manager include: * Champion for driving service excellence * Manage virtual teams across Technology to analyse, develop and implement service improvement plans * Manage the staff of the service desk * Develop, manage, measure and report on key service-level metrics, including average response time, first-contact resolution...
Rate: £320 - £420 per day + DOE
Posted: 17 days ago

IT Service Desk Manager - ITIL

Greater Manchester -
Interquest - IQ Telecom
This will include major incident management, operation and management, team performance, performance metrics and ITIL Compliance... You will be an experienced Service Desk Manager who has around 3 years experience managing an ITIL Compliant IT Service Desk 1st / 2nd line, backed up with previous experience working on a service desk...
Salary: £35000 - £45000 per month
Posted: 27 days ago

Service Desk Manager

Bournemouth -
Hays IT - Uk Posting account
This role is a great opportunity for someone who is looking to progress within the IT industry and positively influence the service desk's operating procedures and improve their SLA's... Reporting directly to the business unit manager you will need to be able take accountability for the service desk...
Salary: £28000.00 - £31000.00 per annum
Posted: 11 days ago

Service Desk Manager / Service Desk Team Leader

London -
Refreshing Recruitment
The IT Service Desk Manager will formalise the structure, processes, procedures, and SLAs in an ITIL aligned environment - Looking at service improvements, measurement, and negotiating with business stakeholders. As a hands-on Service Desk Manager, in addition to management duties, you will provide support to 250 users in a Windows /...
Salary: £36000 per annum + comprehensive bens
Posted: 26 days ago

IT Service Desk Manager

Reading, Berkshire -
HAYS INFORMATION TECHNOLOGY
My Berkshire based Financial Client is urgently recruiting for a Service Desk Manager to manager a team of 4/5 Service Desk Analysts and be the escalation point for the business... As this functional area is viewed as the "face" of IT, it is critical to the overall success of...
Rate: £38000.00 - £42000.00 per day + Depending on Experience
Posted: 5 days ago

IT Service Desk Manager

Berkshire -
Hays IT - Uk Posting account
My Berkshire based Financial Client is urgently recruiting for a Service Desk Manager to manager a team of 4/5 Service Desk Analysts and be the escalation point for the business... As this functional area is viewed as the "face" of IT, it is critical to the overall success of...
Rate: £38000.00 - £42000.00 per day + Depending on Experience
Posted: 6 days ago

Service Desk Manager / Helpdesk Manager - Hitchin - 40K

Hitchin, Hertfordshire -
Senitor Associates
My client a fast expanding technology company based in Stevenage is looking to take on an Application Support Service Desk manager with Service delivery responsibilities... You must have service desk management experience to be selected for this role... For more information about Senitor and the opportunities we have to offer...
Salary: £40000 per annum
Posted: 3 days ago

Application Support Manger / Service Desk Manager - 40K

Stevenage, Hertfordshire -
Senitor Associates
Service Delivery Manager - SLA's - Strategy - Increased Efficiency of Service Desk. Software House - Data Management. My client a fast expanding technology company based in Stevenage is looking to take on an Application Support Service Desk manager with Service delivery responsibilities... You must have service desk management experience to be selected...
Salary: £40000 per annum
Posted: 3 days ago

Service Desk Manager / Service Desk Team Lead - IT Support Company

London -
Information Technology Services
Service Desk Manager / Service Desk Team Lead - required for a growing IT Support company to lead and supervise their support function including 1st, 2nd line and the Support Engineers, Working closely with the senior members of the IT team, you will manage the day to day activities of the team,...
Salary: £40k - 50k per year + Benefits
Posted: 18 hours ago