Service Desk Manager Jobs
Jobs 1 to 15 of 17
The successful Service Desk Manager will be required to have detailed understanding and experience in the following: - Experience of delivering high level of support - Experience of managing stakeholders - Hands on incident management - Knowledge of ITIL processes The successful Service Desk Manager would benefit from the following skills and experience. - ITIL -...
Leeds, West Yorkshire -
The Bridge Ltd
Salary: £42,000 per annumPosted: 4 days ago
This will be achieved bymanagement of a team (14+ staff), ensuring swift resolution of incidents,coordinating all appropriate resources, ensuring SLA's and KPI's are adheredtoo and managing client expectations through ITIL best practice... - Proven Service Desk management experience. Ideally ITIL certified, certainly ITIL aware/experienced. Familiar and experienced...
Sidcup, Kent -
Salary: From £45,000 to £55,000 per annum + benefitsPosted: 3 days ago
Mentoring this team is a "lead by example" opportunity which will suit someone who has experience working in a ITIL framework, continuous improvements and route cause analysis... Directly manage IT Help Desk staff (10) in the UK but lead and work with other IT support teams globally in terms of...
Bath, Avon -
Salary: £35000 per annumPosted: 2 days ago
Ideal candidates will have the following: -Minimum 2 years' in a leadership or management role, preferably within a B2B service desk. -Good technical, analytical and interpersonal skills. -Experience delegating duties, performance reviews and conducting regular mentoring... -ITIL or similar certifications... Oxfordshire, Buckinghamshire, Berkshire, Service Delivery, Service Desk, Customer Service, IT...
Nigel Frank International Ltd
Salary: £30000 - £35000 per annum + BenefitsPosted: 4 days ago
My client who are a well known organisation are looking for a Service Desk Manager who has Multinational experience to develop and grow there current service desk and incident team (ITIL environment)... * Conduct and deliver call monitoring and coaching sessions with each member of the team... * Audit the quality of...
Manchester, Lancashire -
Harvey Nash plc
Posted: 4 days ago
Circa £55k. ______________________________________________. An opportunity has arisen to join a global organisation as a Service Desk Manager. This is a Senior position and will be sitting on the management board. The succesful candidate will be expected to manage multiple service desks, based in a number of locations. Experience of handling...
Glasgow, Lanarkshire -
Posted: 1 hour ago
Reporting to the Head of Service Delivery, you will be responsible for the delivery of exceptional levels of service and support to both internal and external clients across an estate of 90+ sites and a range of different industry sectors... - Ownership and development of company Remote Management and Monitoring System -...
Coal IT Services
Salary: From £45,000 to £55,000 per annum + Bonus + BenefitsPosted: 3 days ago
The Service Manager / Service Desk Manager will be responsible for managing and improving the IT Service Desk provision as well as working extensively in Incident Management... Extensive IT or Service Management experience within a mid-to-large size organisation. Recent hands-on incident management experience. Matrix management experience. ITIL certified...
Leeds, West Yorkshire -
Salary: From £35,000 to £42,000 per annum + 10% bonusPosted: 6 days ago
Service Desk Manager, Technical, VMWare, Windows, Networking, CISCO, Server, Greater Manchester, Bury, Rochdale, Ashton-Under-Lyne: £26,000.00 - £30,000.00. The Role. The Service Desk Manager, Technical, VMWare, Windows, Networking, CISCO, Server is required for a growing MSP in the education sector. You will be working in a...
Bury, Lancashire -
Salary: £26000 - £30000 per annumPosted: 3 days ago
Main Duties & Accountabilities: Service Desk management ensuring our clients are receiving an unrivalled service... Required skills, experience & knowledge: A broad range of hardware and software skills, ideally to include windows desktops/laptops, windows servers, active directory, virtualisation and networking... ITIL V3 qualification or an understanding of ITIL Service Operation principals.....
High Wycombe, Buckinghamshire -
Salary: From £35,000 to £45,000 per annumPosted: 3 days ago
To manage and improve the service desk's overall performance against agreed SLA's. To publish Service Desk performance statistics against agreed SLA's. Work closely with Service Delivery Mangers to help maintain and improve services. Deliver robust and consistent levels of incident and major incident management... The role will...
Salary: £40000 - £50000 per annum + 4200 Car AllowancePosted: 17 days ago
ITIL Certified (Mac & Windows Environment) A client of ours who are a world leading online fashion retailer are looking for a Service Desk Manager to continue the successful development of the team and Service Desk portfolio to deliver first class support services to this exciting and fast developing business. Being...
City, London -
Salary: £45000 - £50000.00 per annumPosted: 4 days ago
We have a fantastic opportunity for an experienced Service Desk Manager to join an expanding company with an excellent record for staff retention. Working in a fast paced environment, working with the latest technologies, this is a prospect not to be missed!... Role Overview. - Maintain a forward schedule of Project...
Sutton Coldfield, West Midlands (County) -
Salary: CompetitivePosted: Yesterday
Skills - ITIL, Service Desk, Service Delivery, KPI’s. SLA’s, Escalations, Incident Management, 1st line, 2nd Line support, Network, Server, Manager, Microsoft, windows, helpdesk manager, Service Delivery Manager , Support Operations Manager... As a service delivery manager / Operations Manager you’ll be have a strong ITIL V3 Service Desk background ideally...
Hemel Hempstead, Hertfordshire -
Salary: From £40,000 to £55,000 per annumPosted: 4 days ago
Who we are: World First is a market-leading, award-winning, bank-beating, rapidly growing, fun-loving FinTech. We are hiring an IT Support Team Member to continue to support our IT Team as World First continue to be one of the fastest growing UK foreign exchange specialists... Manages demand,...
South West London -
Salary: From £45,000 to £50,000 per annum + excellent bonus & benefits packagePosted: 17 days ago