Jobs 1 to 15 of 22

Service Desk Manager

West Yorkshire -
Venn Group - UK
As an accomplished Service Desk Manager you will demonstrate a proven track record in the management of an IT Service Desk to ITIL principles within an high volume, high pressure environment... To be a success in this position you must demonstrate a proven track record in the management of an...
Rate: 150-200 Per Day
Posted: 20 days ago

Service Desk Manager - North Midlands

Telford, Shropshire -
ReThink Recruitment
Service Desk Manager / Helpdesk Manager - Telford, Shropshire, North Midlands - £35 - 45K base + Bonus + Bens. An expanding organisation, established for nearly 20 years and who have recently merged to increase their position within the UK are now seeking to recruit a Service Desk Manager to provide management of the Service Desk...
Salary: £38000.00 - £45000.00 per annum + Bonus + Bens
Posted: 3 days ago

Service Desk Manager £35,000 to 45,000+, Telford

Telford, Shropshire -
Anderson Scott Solutions Ltd
This highly customer focused role requires close management of the support teams and support function as a whole to ensure SLA adherence and business and customer demands are met... - Monitoring SLA adherence and compliance... To apply for the role of Service Desk Manager you will need the following: - ITIL V3...
Salary: From £35,000 to £50,000 per annum 33 days a/l, pension, free parking
Posted: Yesterday

Service Desk Manager

Leeds -
Capita - ITIN
People Management experience... * Helpdesk / Service Desk management background * Escalations and case backlog management * Weekly governance and reporting - setting up governance and 'rules of engagement' between 1st, 2nd and 3rd line Follow Capita on twitter @capitacareers Follow Capita on facebook @careersatcapita Capita Resourcing welcome applications from all suitably qualified people regardless...
Rate: £250.00 - £300.00 per day
Posted: 7 days ago

Service Desk Manager, Help Desk Manager, ITIL

Witney, Oxfordshire -
Corriculo
Providing service desk support to circa 400 users across 3 international offices, working to ITIL standards... Whilst a managerial role, the Service Desk Manager / Help Desk Manager will also need to be able to contribute as a team member when required, so you should have a solid technical background in...
Salary: Up to £37,600 per annum including on-call + Benefits
Posted: 6 days ago

IT Service Desk Manager

London -
Mint Recruitment Solutions
The client is looking for someone to look at the service delivery, SLA's and get involved in growing the current team... You will have experience of leading teams of around 2+ that perform technical support function; you'll have a technical background with an understanding of Microsoft/ helpdesk technologies.
Salary: £30000 - £34000 per annum + Excellent
Posted: 5 days ago

Service Desk Manager

Leeds -
Hays IT - Uk Posting account
This individual will develop, implement, and oversee policies and procedures to ensure consistent service delivery in accordance with agreed SLAs and great customer service... A great understanding of ITIL framework is required, as is a proven track record of developing and providing SLAs and Service Desk deliverables... A thorough knowledge...
Salary: £40000.00 - £45000.00 per annum
Posted: 20 days ago

IT Service Desk Manager

Kilmarnock -
Recruitment Genius
An exciting opportunity has arisen within an IT & Telecoms Sales and Support organisation for a Service Desk Manager. They are an Ayrshire based IT company operating from their base in Kilmarnock for the last 28 years. They provide IT support to public and private sector customers across Scotland, Northern Ireland...
Salary: £20000 - £25000 per annum
Posted: 25 days ago

Service Desk Manager

Edinburgh & Lothians -
Entrust People Ltd
You will provide vision and plans for development and operation of the IT Service Desk function, incorporating efficient incident and request management processes, clear metrics and SLA are that demonstrate the performance of the Service Desk and support service... Experience of implementing new IT Service Management processes into an under-...
Salary: From £45,000 to £50,000 per annum
Posted: 23 hours ago

IT Service Desk Manager

Bristol -
Networx Recruitment
Excellent report writing & numerical analysis skills... High level of familiarity with ITIL processes. Experience configuring/developing processes within IT Service Management software. Excellent configuration/troubleshooting, analytical and diagnostic skills... Ownership and development of all Service Desk related process, policy and procedure documentation (including, but not limited to, Incident Management, Joiners,...
Salary: £30,000 - £40,000 per year
Posted: 5 days ago

IT Service Desk Manager

Bristol, Somerset -
networx
Excellent report writing & numerical analysis skills... High level of familiarity with ITIL processes. Experience configuring/developing processes within IT Service Management software. Excellent configuration/troubleshooting, analytical and diagnostic skills... Ownership and development of all Service Desk related process, policy and procedure documentation (including, but not limited to, Incident Management, Joiners,...
Salary: £Competitive Salary & Benefits
Posted: 3 days ago

Service Desk Manager

London -
Marcus Donald People
The essential skills required for Service Desk Manager are: *Proven project management experience (minimum one year) *Experience in Incident, request and service management. *Experience of working within an ITIL environment. *Excellent knowledge of MS office tools... Qualifications required of the Service Desk Manager are: * Degree or equivalent in a numerate...
Salary: £35000 to £37000 per annum
Posted: 6 days ago

ICT Service Desk Manager

Kingston Upon Thames, Surrey -
Connectus
Experienced team manager accustomed to managing support teams, carrying out appraisals, development plans, 1:1s, mentoring and coaching. *Extensive knowledge of "end user" and desktop hardware computing including Windows 8.1, Google apps, mobile working technologies and business applications. *Service Management/Helpdesk software knowledge. *Excellent configuration, troubleshooting, analytical and diagnostic...
Rate: £400 per day
Posted: 5 days ago

Service Desk Manager

Coventry, West Midlands (County) -
Coventry Building Society
As the Service desk Manager your will be required to manage the provision of an effective front-line IT Service Desk Service, through the effective management of two teams of analysts, for all users of Information Systems within CBS, resolving problems and answering queries according to the agreed service levels...
Salary: From £32,244 to £44,336 per annum
Posted: 24 days ago

Service Desk Manager

High Wycombe, Buckinghamshire -
Atech Support
ITIL Foundation certification. ITIL Practitioner certification and in-depth understanding of ITIL principles (Incident, Problem, request Fulfilment Change) Demonstrable experience working in a professional ICT environment, plus demonstrable experience of managing a Service Desk or Desktop Support at a senior level. Experience of ITIL in a working environment... Work alongside...
Salary: From £30,000 to £40,000 per annum
Posted: 6 days ago