Service Desk Manager Jobs
Jobs 1 to 15 of 23
Hays IT - Uk Posting account
Key Responsibilities/Experience 1. Maintain and update asset register with a view to forecasting future requirements 2. Work with suppliers in the procurement and maintenance of AV Loans equipment. 3. Responsible for the provision of induction/training for end users on the use of loaned AV equipment. 4. Responsible for...
Salary: £170.00 - £180.00 per annumPosted: 5 days ago
Salford, Lancashire -
Oscar Associates (UK) Ltd
Service Desk Manager - Urgent - Windows, Server, Incident Management, Process, ITIL - Salford, Eccles, Pendlebury, Stretford, Prestwich, Manchester - £40,000 - £45,000 + Benefits. I am looking for a Windows, Server, Incident Management, Process, ITIL Service Desk Manager to join a market leading multi-site commercial organisation. The main responsibilities of the Windows,...
Salary: £40000 - £45000 per annum + BenefitsPosted: 4 days ago
Venn Group - UK
The role will involve: - Day-to-day line management responsibility of an operational service desk team, identifying service improvements and building the tools to support the Service Desk... - ITIL v3 expert certification is highly desirable but no essential. - You?ll need to be able to drive, manage and improve your...
Salary: 52000-57000 Per Annum + benefitsPosted: 18 days ago
Harvey Nash plc
SERVICE DESK MANAGER required to join the world's premier online luxury retailer! The Service Desk manager will be responsible for the successful improvement and development of the fast paced 24x7 service desk team. The successful candidate will have direct line management of 12 analysts and will ensure the smooth...
Salary: £45000 - £50000 per annumPosted: 5 days ago
Leeds, West Yorkshire -
Fruition IT Resources Limited
Fruition IT is working with a leading firm based in central Leeds looking to hire a Service Desk Manager. The Service Desk Manager will be responsible for a dedicated team of IT Service Desk professionals servicing a user base of around 600. The Service Desk Manager will ensure that all...
Salary: £28000 - £35000 per annum + PENSION + BENSPosted: 2 days ago
Harvey Nash plc
As the Windows, AD, Team Management, Supplier Management, Continual Service Improvement, ITIL Service Desk Manager your main responsibilities will include: * Managing the performance and workload of technicians. * Managing the 3rd party supplier relationship and delivery of SLA's... Your skillset and attributes will include some or all of the following: *...
Salary: £35000 - £40000 per annumPosted: 2 days ago
Leeds, West Yorkshire -
Following ITIL framework / other principles, and a professional level of call detail and incident management on incidents / requests logged... * Experience of configuring and networking Microsoft Windows based. computer systems, ideally Windows 7 Professional. * Experience of building/upgrading Intel-based PC systems... * Exposure to Microsoft Windows Server environments. * Experience supporting Microsoft...
Salary: £30000 - £35000 per annumPosted: 2 days ago
Interquest - Sand Resources
IQ are looking to recruit a Service Desk Manager to work for a leading client based in Birmingham. Purpose of the job. To manage the day to day operations of the ICT Service Desk. Ensure the provision of appropriate support for all ICT systems and services. To lead internal customer...
Rate: £300 - £301 per dayPosted: 11 days ago
Certes Computing Ltd
Skills - Manager, Management, IT Service Desk, IT Support, Incident Resolution, Request Fulfilment, Continuous improvement... Joining this organisation now will give you the opportunity to have a truly lasting impact not only because of the social benefit of the organisation but because the successful candidate will need to implement effective policies...
Salary: £35944 - £3650744944 per annum + benefits + anual leavePosted: 6 days ago
Abingdon, Oxfordshire -
With the scale and flexibility to deliver on projects of any size, our services cover everything from POS and web testing, retail support, consulting and project management, through to implementation services and offshore solutions... PMC is a growing team which includes growth in application and database support, primarily but not...
Salary: Competitive Basic + Pension + HealthcarePosted: 4 days ago
This key role requires the successful candidate to play a key role in helping to ensure both the Service Desk and the Service Delivery Function meet the ever changing needs of this fast moving business... In order to be suitable you will need a proven track record in a similar...
Salary: competitivePosted: 12 days ago
Nottingham, Nottinghamshire -
Up to £45k (depending on experience) Working within the ECS Service Delivery Team, the Service Desk Manager is responsible for managing the end to end ECS Service Desk Process, based on ITIL best practices. Involvement in core IT Service Management functions including but not limited to areas such as Incident...
Salary: From £35,000 to £45,000 per annumPosted: 19 hours ago
Excellent report writing & numerical analysis skills... High level of familiarity with ITIL processes. Experience configuring/developing processes within IT Service Management software. Excellent configuration/troubleshooting, analytical and diagnostic skills... Ownership and development of all Service Desk related process, policy and procedure documentation (including, but not limited to, Incident Management, Joiners,...
Salary: £45000 - £50000 per annum + competitivePosted: 5 days ago
Job Responsibilities: Managing and monitoring the first line Service Desk team and our services Ensuring our first line Sarbanes Oxley controls are compliant Oversee and report on the day to day operational service delivery against SLAs, drive service improvements, interface with key stakeholders and ensure the delivery of premier quality...
Salary: £40000 - £45000 per annum + competitivePosted: 25 days ago
Adherence to ITIL best practice processes. Worked in an ITIL environment, and familiar with Incident, Change and Problem management processes. Manage the change control board. Conduct root cause analysis. Define and implement SLAs/OLAs and performance metrics... IT service management standard frameworks and methodologies (such as ITIL) A proven ability...
Salary: From £50,000 to £55,000 per annum To £55K + BensPosted: 3 days ago