1 to 25 of 1,856 Permanent Services Delivery Manager Jobs

A confident and career driven Technical Services Manager, is now needed by a growing and successful Fit Out contractor. This role is a hybrid position, and the office is in central London. The Technical Services Manager Role Working within a qualified and … award-winning team, the Technical Services Manager will have the autonomy of Design & Build fit out projects from conception to completion. As the Technical Services Manager, you will be working alongside some of the most well-known companies in their respected fields. … The successful Technical Services Manager will review design and drawings, the project programme and support pre contract and delivery teams. The schemes you will be working on, consist of Commercial workspace, ranging from 5,000 sqft, to 25,000 sqft. Contract values will also be more »

The Associates are looking for an IT Service Delivery manager to undertake a permanent role with a brilliant organisation. The focus of this role will be to work very closely with and manage 1 3rd party organisation across Servicedesk, network systems, ITIL functions as well as … vendor, fostering collaborative and a productive relationship. The IT Service Delivery Manager is responsible for the day to day service delivery of defined IT Services provided by both internal and external service providers. The IT Service Delivery Manager looks after … the primary point of contact for issue escalation and resolution between the company and vendor. Collaborate with relevant teams to address and resolve service delivery issues in a timely manner. Ensure accurate documentation is kept of Supplier agreements, CCN, and performance metrics. Work closely with the Infrastructure and Development more »

The Associates are looking for an IT Service Delivery manager to undertake a permanent role with a brilliant organisation. The focus of this role will be to work very closely with and manage 1 3rd party organisation across Servicedesk, network systems, ITIL functions as well as … vendor, fostering collaborative and a productive relationship. The IT Service Delivery Manager is responsible for the day to day service delivery of defined IT Services provided by both internal and external service providers. The IT Service Delivery Manager looks after … the primary point of contact for issue escalation and resolution between the company and vendor. Collaborate with relevant teams to address and resolve service delivery issues in a timely manner. Ensure accurate documentation is kept of Supplier agreements, CCN, and performance metrics. Work closely with the Infrastructure and Development more »

Software Delivery Manager: Permanent Circa £70,000 + Excellent package Hybrid (Client based in London) Company & Role overview for Software Delivery Manager: Our client is a global marketing and information services business. We are currently helping them to bring on an … experienced Software Delivery Manager. Working with senior stakeholders, product, design, development and data science teams, you will be responsible for building the quarterly roadmap, planning, tracking, delivery and reporting across the complete software delivery lifecycle. You will be technically minded and able to ask the right questions … on technical role as a developer, QA or a technical hand-on role in general, where you have transitioned in your career into a Delivery Manager, would be the preference for success in this role. As the Software Delivery Manager, you will more »

A global insurance firm are looking to expand their team in London. Our client is currently looking for a passionate Service Delivery manager with experience in infrastructure and operations to realize their own vision on managing and delivering projects for their group IT services team. … This is about bringing unique ideas to the table, not working to a specification. There is no better time for an ambitious Services delivery manager to join a company which leads digital transformations for clients by modernizing and integrating their mainstream IT, and by deploying … quality frontline support to our client’s European offices, working closely with peers in their global offices as part of the larger IT Infrastructure Services & Operations function. Requirements · Proven experience within IT services delivery or IT infrastructure ideally 10+ years · Experience within IT Asset management, IT Security more »

Services Delivery Project Manager Paints and Performance Coatings category 📍 Hybrid role – 3 days in Slough 12 Months FTC Competitive salary, plus benefits and bonus up to 5% The opportunity: Mackenzie Jones is delighted to have partnered with AkzoNobel, a multinational company which creates paints and … both industry and consumers worldwide. Their brands include Dulux, Cuprinol and Cromadex. They are undertaking a new venture, a B to B to C services proposition and are looking for a Services Delivery Project Manager to become the expert in the end-to-end … process delivery of B to B & B to C elements of the proposition. The role will entail setting up, testing, and delivering a series of pilots for a B to B to C service proposition. The individual will be responsible for developing and testing the process and refine as more »

Job Title: Data Delivery Manager Job Type: Full Time, Permanent Working location: London, Hybrid Role Purpose At Travelex we are developing modern data services, which will be at the heart of our relationship with our customers. Our data architecture is becoming more service-oriented and … more real-time – and this comes with delivery challenges to manage. Our work is fast-paced although our team remains collaborative and flexible even when delivering fast. Your role as a data delivery manager is to own our backlog of data delivery activities and … to continuously monitor priorities and risks. You’ll be the one who always knows where we are today in our delivery journey, and the status of each work item. You’d typically be someone curious and knowledgeable enough to understand every item in the backlog, including the complex array more »

and the responsibilities include recommending what resources are needed. The ideal candidate for this role will have a 80/20 mix of Service Delivery and Security experience As a Service Delivery Manager you will prepare regular reports to Program Office and stakeholders on performance … vendors of security solutions and the IT security teams in Japan, North America and Asia. You will demonstrate a robust knowledge of global service delivery, an appreciation of the current cyber threats and security measures available. With at least 5 years of IT (Service Delivery & some IT Security … have demonstratable knowledge of Service Delivery frameworks (ITIL) (experience in a SOC is desirable), be skilled in defining creative solutions and presenting to SMT, knowledge of and experience in developing and documenting security architecture and plans. Any experience with information security management frameworks, such as ISO2700, COBIT, NIST would more »

Job summary Primary Care Doncaster (PCD) Limited is developing a wide range of support services to ensure goodand effective delivery of its internal services and primary care services across the City of Doncaster.PCD provides working at scale opportunities and projects and is driven to respond to … and operational managementoversight of PCD's patient services:? Oversee and manage large aspects of all the PCD services, (with support from the Service DeliveryManager), and enact problem solving skills which will involve operational and IT access issues? Assist with and adapt to managing complex problems at scale across … equal opportunities employer. Job description Job responsibilities Escalate matters as and when required to the appropriate PCD colleague Assist with working collaboratively with service delivery partners and sub-contractors to ensureseamless and high-quality patient care Matrix working with the other PCD Teams and colleagues Direct line management responsibility more »

sectors including new build, heavy and structural refurbishments and fit out with an impressive annual turnover exceeding £100m. About the role of a Technical Services Manager: As the Technical Services Manager in this specific division, special works, you will have the chance … technical aspects of the projects and reporting directly into the Engineering Director in which will provide support and guidance when needed. Responsibilities for Technical Services Manager: - Oversee quality assurance and quality control - Manage client liaison and reporting - Identify project risks - To take full responsibility from Tender … to Completion of a construction projects in varying value - Ensure timely delivery of services according to project scope and programme Requirements for Technical Services Manager - Experience of managing multiple projects - Strong project management skills - Proven track record of delivering successful projects What’s on more »

IT Service Delivery Manager (Security Operations) | 2 days a week on site |Central London - £50k MSP management, Security Operations, Cyber Essentials, ISO (9001 and 2700) audits and governance. Key Skills: Service Delivery Manager | ITIL | Managed … Service Provider | Team Leader | Communication | Budget Management | Presentation | Negotiation | Client Relations | People Management The successful candidate will lead a service focussed approach to service delivery, monitoring, MSP and 3rd party management, based upon the ITIL process framework. Key Responsibilities: Deliver outstanding customer service, maintaining customer relationships, ensuring service availability … relationships with external third-party vendors and IT service providers, measuring their value and service availability against robust KPIs. Essential Experience: Possess advanced Service Delivery experience, relationship management and 3rd party management expereince Accreditation in service management from ITIL or similar qualification bod Proactively identify opportunities for process optimization more »

Job summary Practice Plus Group are currently delivering Integrated Urgent Care services in South West London , and are looking for a Service Delivery Manager to join our already busy team. In this role, you would be jointly working with the Medical Lead and Regional Manager … service to commissioners and patients alike, while also ensuring and improving on the high performance and morale of our multi-disciplinary teams. The Service Delivery Manager will be responsible for the out of hours and clinical assessment service within South West London. You will also be … the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. Were proud to be at the forefront of developing new and exciting ways to support the nations health too, helping more »

with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Service Delivery Manager, supporting delivery of our Subsurface Data Management services to existing Energy customers. We are looking for an experienced … Service Delivery Manager who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. The candidate will ensure our services meet the needs of our customers and that we are continually improving to meet their evolving needs … whilst developing the financial performance of the service. This is a leadership position that involves managing operational delivery activities related to customer success and experience, proving the delivery of value and alignment with customer goals and aligning future requirements with Sword capability. Requirements At Sword, we are proud more »

Service Delivery Manager - IT Managed Service Provider Hybrid working London Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (+50% headcount grown in the past two years). The business comprises circa 100 employees … small improvements with Engineers and escalate significant issues and recurrent problems to Team Leaders. Analyse third-party and internal processes, devising strategies for service delivery optimization. Identify and minimize the frequency of recurrent tickets What you'll need: An absolute passion for ensuring the provision of exemplary customer service …/service delivery 3+ years of experience in Service Delivery, Service Management or Customer Success from within an SME IT Service Provider or IT Managed Services background Strong knowledge of ITIL To be highly organised with excellent written and oral communications Ability to present to external clients more »

Service Delivery Manager - IT Managed Service Provider Hybrid working London Service Delivery Manager required by one of the fastest growing SME IT Service Providers in the UK (+50% headcount grown in the past two years). The business comprises circa 100 employees … small improvements with Engineers and escalate significant issues and recurrent problems to Team Leaders. Analyse third-party and internal processes, devising strategies for service delivery optimization. Identify and minimize the frequency of recurrent tickets What you'll need: An absolute passion for ensuring the provision of exemplary customer service …/service delivery 3+ years of experience in Service Delivery, Service Management or Customer Success from within an SME IT Service Provider or IT Managed Services background Strong knowledge of ITIL To be highly organised with excellent written and oral communications Ability to present to external clients more »

Role: Service Delivery Manager (Maternity Cover) Location: Hybrid & Corsham Clearance: BPSS Duration: Immediate to July 2025 Are you an experienced Service Delivery Manager? Do you have a knack for building rapport with clients? Does the prospect of working with talented Cyber staff … excite you? Computer Network Defence (CND) are looking for a Service Delivery Manager to work with us on primarily our Blue Team services. The role will encompass everything from onboarding new client requirements, scoping and liaising with our technical staff to ensure that the necessary services … CND have a reputation for excellence when it comes to both our technical ability and the customer service that is offered by the Service Delivery team. The majority of our work is via reputation and referral, so this role is key to our current and continued success. Key Responsibilities more »

Digital Delivery Manager - Defence London £52,000 - £70,000 + Bonus Join Big4 Consultancy as a Digital Delivery Manager - this role requires candidates to hold active DV Clearance Are you ready to propel your career forward with one of the world's … leading consultancy firms? Big4 Consultancy is seeking a dynamic and experienced Digital Delivery Manager to join our esteemed team. In this role, you will have the opportunity to work on transformative projects within the Defence, Security, and Justice sectors, assisting with the design, development, and execution … programmes. Your Role Will Allow You To: Assist with the design, development, and transformation of major programmes, including programme strategy and set-up, portfolio delivery, capability and digital transformation, and assurance reviews. Contribute to client projects, including the development of engagement plans, production of deliverables, change management activities, and more »

Our client is hiring for an experienced Service Delivery Manager based at their head office in Solihull. Salary for this role is between £40k – £45k Company Overview: We are a telecoms and technology company. We’re a communications company with a difference. Our work stands out … within our business supporting our ever-growing customer’s needs. Summary and purpose of the job: We are seeking an experienced and talented Service Delivery Manager to provide pro-active & reactive technical account management & troubleshooting to specific Public Sector customers who utilise our products. The successful … engineers which will ultimately end with the customers challenges being overcome and the highest satisfaction achieved. They will work with the Head of Service Delivery Management and the Operations management team to help ensure we are always providing the highest standards to our customers and continuingly improving our service. more »

The Role An exciting opportunity has arisen for an enthusiastic Service Delivery Manager to join our Information Systems team. The energy industry is advancing with investment in smart technology innovation and Northern Powergrid, as the company responsible for powering everyday life for 8 million customers across … to be the best energy company in serving our customers, whilst delivering a sustainable energy solution. We are looking for a well-rounded Service Delivery Manager to lead and drive the incident management process and investigate problems in systems, processes, and services. We are looking for … availability management processes, partnering with the Service Integrator to ensure that appropriate procedures and reporting mechanisms adequate information flow are in place. The Service Delivery Manager ensures that the root cause of a problem is resolved thus preventing further incidents, establishing preventative measures, leading the implementation more »

Cognizant has an exciting opportunity for an experienced and collaborative Field Services Manager to join our inclusive and thriving team. This full-time Deskside Services Manager role is based in Leeds. As a Deskside Services Manager, you will … manage field and deskside services teams spread across Europe. You will ensure continuity of delivery to meet and exceed customer expectations and be accountable for compliance with customer policies. Here are some key responsibilities you could expect to do: · To Serve as Deskside Services Manager ensuring continuity of delivery to meet and exceed customer expectations. · Deskside Services Manager will be the Customer’ point of contact, He will be accountable for compliance with customer policies. · Work with Service providers and make sure that they adhere to SLA and more »

Manager Cardiff (hybrid) Our Financial Services client has a brand new vacancy within its growing organisation, for an experienced Service Delivery Manager. This role is instrumental in ensuring that the organisations technology services are meticulously aligned with its strategic goals and operational demands. This … partnerships deliver exceptional value, performance, and compliance with the organisations standards. Through a deep understanding of advanced ITIL practices, the SDM will craft service delivery frameworks that enhance efficiency, resilience, and customer satisfaction. In addition, the SDM will play a pivotal role in the strategic management of outsourced delivery … organisations ethos of delivering secure, scalable, and forward-thinking IT solutions. Responsibilities ▪ Utilise advanced ITIL knowledge to develop IT service management strategies, optimising service delivery, incident management, and continuous improvement. ▪ Oversee comprehensive governance, ensuring IT services comply with regulatory standards and embody best practices in risk management and more »

We are seeking a Service Delivery Manager on an initial 3 month contract with the potential to extend for our public sector client based in Exeter to work from home with an expectation of attending the office - 1 - 2 days per month paying up to … frameworks Budget Management Leading & management of staff Innovation & continuous Improvement ITIL Qualified Interested? Please apply below. Service Delivery Manager, Service Delivery, ITIL, SC, security cleared, public sector, transformation more »

Position Name: Service Delivery Manager Permanent Location: Remote + some travel to Civica and customer sites Skills: ITIL, Service delivery, relationship management, forecasting/budgeting, service management *** Current/Active SC Clearance is essential for this role *** About Civica: We’re Civica and we make … software that helps deliver critical services for citizens all around the world. From local government to central [federal] government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens. Our aspiration … experience required - Qualifications: Certified Scrum Master PRINCE2 Practitioners Certificate Skills and Experience: Experience of working for an IT Service Provider in an IT Service Delivery environment Experience of customer relationship management Experience of supplier relationship management Knowledge and experience of working in an ITIL aligned environment Experience of forecasting more »

with dedicated account management and 24/7 support offerings. The Role: This role is an excellent opportunity to build a career in Service Delivery Management, providing public sector customers with excellent, pro-active technical account management and troubleshooting, supporting the product offerings from the business. Youll be trusted … as a single point of contact within the account for Service Delivery, attending meetings, working to understand challenges the customer faces, specifically in telephony and networking all with an aim to provide the highest service standards to the customer account. As the SDM, you will take ownership of technical … about trying to improve the service based on trends with the customer. You will have the opportunity to work with the Head of Service Delivery Management to progress your career, and grow with the business! Key Details: Role: Service Delivery Manager Employment type: Permanent Basic more »

Role: Information Technology Service Delivery Manager Skills: Office 365, Email, Exchange, Teams, LAN, WAN, RDS, VPN, Server infrastructure, understanding of Cloud server management, Media player deployment including software upgrades and enhancements, Planning and implementation of upgrades, Line management experience and liaising with internal stakeholders. We have … impressive range of clients spanning leisure, retail and hospitality. They are now looking to expand the team further by adding an Information Technology Service Delivery Manager to their ranks. This position is on a permanent basis. £55,000 – Technical Manager – Hertford (Hybrid) They more »