Application SupportAnalyst – Application Commissioning, Application Decommissioning, Application Configuration, Permanent, London - 80,000A global Specialty Insurance business is hiring for a Production Specialist to join their newly restructured IT department to manage their estate of Commercial Off the Shelf applications and products which sit across all areas of … the business. Reporting into their Head of Applications, you’ll have a special relationship with the deskside support team and the application vendors.Within this role, you will own the estate of circa 100 commercially available applications that the business use to operate its business, ensuring that they are well more »
Working as an R&D Support Liaison you will be the link between the KCS Support Department and the KCS R&D Department, providing a two-way channel of communication, knowledge, information and support. Responsibilities will also extend to provide the same links for KCS, PSG and supporting … with critical Bugs and escalations, onboarding and upskilling R&D recruits and some QA Testing. This role will provide an early response back to Support with regards to Bugs and queries, enabling them to deliver a more timely and efficient service to the customer as well as supporting the … expected to undertake a wide range of activities and your responsibilities will include:Vetting Bugs logged on behalf of customers to ensure by KCS Support or KCS PSGApplying business knowledge to provide feedback that can be shared with customersSupport the K8 Delivery Managers with Bug management and communications outside more »
of contact for any issue on site with colleagues and clients for all things hardward/software. Key duties will include: To provide technical support in the installation, upgrading and maintenance of the EPOS software environment. Escalate problems as required to resolution To provide technical support for both … client server and peer to peer networks, internet connections and email systems. To liaise with suppliers of maintenance and support services where appropriate to ensure the repair or maintenance of computer systems. To provide IT hardware and software support including hardware repairs and redundant kit disposal; routine system more »
A multi-billion dollar AUM, global, multi-manager hedge fund are looking to hire an experienced trade support professional into its rapidly expanding London office. The hire will work in a small, specialist trade support team, working hands-on whilst also supervising 2-3 more junior team members. … become an advanced user of SQL, Python and VBA once fully developed in this role. Candidates should ideally have 5yrs+ relevant operations/trade support/MO/TA experience, excellent academics and advanced tech skills. The role will pay a strong performer a year one £150-200k more »
B3 2AB, Birmingham, West Midlands (County), United Kingdom
BMC Recruitment Group Ltd
We are representing a leading legal firm in Birmingham, seeking an IT SupportAnalyst to join their team on a permanent basis. The role is office based and offers a salary up to £30,000 per annum. You will play a crucial role in providing technical assistance and … support to internal users. You will troubleshoot issues, implement solutions, and ensure the smooth operation of IT systems. This is an exciting opportunity for a proactive individual with strong problem-solving skills. Responsibilities: Provide first-line technical support to internal users via phone, email, or in-person Diagnose … and network issues Install, configure, and maintain computer systems and peripherals Collaborate with other IT teams to escalate complex issues and implement solutions Document support activities and maintain knowledge base articles Assist in IT projects and initiatives as needed Requirements: Proven experience in a similar IT support role more »
Harrogate, North Yorkshire, Yorkshire, United Kingdom
Technical Prospects Ltd
Helpdesk SupportAnalyst Full-time, Permanent, Harrogate Office Based Offering £25,000 - £28,000 Basic Salary plus Great Benefits Our client is a well-established, highly successful business operating across nine divisions with their Head Office based in North Yorkshire. They are currently recruiting for a Helpdesk SupportAnalyst to join their technical support team in a fast paced and proactive environment. Helpdesk SupportAnalyst - Key Accountabilities Provide 1 st/2 nd line IT support in response to user requests logged, escalating tickets to 2nd/3 rd line when appropriate. … printers, scanners, etc. Use, review and update procedures when necessary following best practice. Ensure all necessary administration tasks are kept up-to-date. Helpdesk SupportAnalyst - Skills and Experience Technical Skills Installing and troubleshooting MS Windows 10 and 11. Experience supporting MS Office Packages from 2016 2021 including more »
2nd Line Support Engineer - Milton Keynes 5 Days per week onsite - £40,000 2nd Line Support Engineer required for a leading client based in Milton Keynes. My client is currently seeking a 2nd Line Support Engineer to come on board to provide support for Microsoft environments … managing installations, upkeep, and resolving issues pertaining to Windows 10/11 operating systems on both laptops and desktops. Key skills, * Strong 2nd Line support experience * Conduct administration tasks for server operating systems. * Collaborate with RDS, Citrix, and Hyper-V technologies. * Supply assistance for smartphones (Android & iOS), tablets (Android more »
IT SupportAnalyst - Malton - £26,000 to £28,000 Principal IT are working with a business based in Grimsby which have offices across the full of the UK and Europe. They are currently on the lookout for an IT SupportAnalyst to join them on a … permanent basis. As part of this role you will be responsible for managing and advancing the service and support of end-user service requests and incident. To be successful in this role they are looking for someone who can adapt to a variety of challenges, your responsibilities on within … this role will include working alongside the wider support team's. Build and maintain relationships with all members of IT to ensure that impact to services and end-user productivity are understood. Advance the use of and share your own knowledge to all levels of IT. Leverage service desk more »
Are you ready to step into an exciting opportunity with a global SaaS organisation? My client is looking for a Dedicated SupportAnalyst to join their fast-paced growing organisation! Location - Fully Remote Salary - £27,000 - £32,000 Start Date - ASAP As part of the Customer Support … as following up internally on the resolution of these issues, defects or enhancement requests. Primary activities include issue diagnosis, troubleshooting, and incident management. The SupportAnalyst will use strong problem-solving skills, combined with excellent communication and customer focus, to maintain high levels of customer satisfaction. The Role … Information Systems (MIS) and/or 1-2 years of experience in a similar position Minimum of 2 years experience working in a technical support environment Minimum of 2 years in a customer service environment Ability to take ownership of complex issues/assignments and follow through to completion more »
The Client A highly regarded boutique Investment Management Company The Role The Investment Operations SupportAnalyst is part of a new team responsible for controlling the Investment Management firms off platform, asset management activity as well as providing ongoing reconciliations between the firms books/records and third … parties. The Investment Operations SupportAnalyst will assist on a wider range of tasks, to include Lombard Lending activities (account opening/ensuring interest payments are made on time) and be expected to review existing controls and processes in order to develop and improve them. The Investment Operations … SupportAnalyst will assist in managing the relationship with Front Office, Operations and external parties in relation to external Asset Management and alternative trading solutions, The Investment Operations SupportAnalyst will be promoting the migration of external Asset Management business into the parent bank custody and more »
Malton, North Yorkshire, Yorkshire, United Kingdom
Syntax Consultancy Limited
IT SupportAnalyst Permanent Malton (N Yorkshire) to £28,000 + £2,500 (On-Call) IT SupportAnalyst needed for a permanent position based in Malton (N Yorkshire), including occasional travel to other UK sites if required. A chance to join an established business with a … long-term proven track record. Start May/June 2024. Key skills, experience + duties will include: Providing day-to-day technical support for specialist IT systems including: plant systems, factory stock systems, labelling systems, machine software and devices. Supporting, trouble-shooting + resolving end-user IT service requests … to the management team. Working to agreed SLAs and best practice for IT operational support. Building relationships with IT colleagues and 3rd party IT support partners. Working to a rotating weekly shift pattern (06:00-13:45, 08:00-16:00, 09:45-17:30), and providing out-of more »
IT SupportAnalyst 5 days onsite Our client, based in the Bromsgrove area have an exciting opportunity for an IT SupportAnalyst with 1st/2nd line experience to join their team on a short term contract basis. The role will require excellent communication skills, supporting … Full UK license access to your own vehicle at all times is desirable due to limited public transport links. Skillls required: Proven PC & Network Support Windows 10/11 Devices Server 2016 & 2019 Extensive Microsoft 365 environment Mobile & Fixed Line telephony IT SupportAnalyst Due to the more »
Sevenoaks School is currently seeking to appoint a Support and Server Analyst (full-time, all year round). We are looking for someone who can communicate appropriately with technical and non-technical colleagues. This includes demonstrating the ability to explain technical matters to non-technologists, at all levels. … applying from other job boards, please ensure you get diverted to the website that contains our application form. For applicants applying directly on the support staff vacancy page of the Sevenoaks School website, please click on Read more' alongside the role you are applying for and then click on more »
Application SupportAnalyst A fantastic opportunity has arisen for an Application SupportAnalyst to join our London based client on an initial 6 month contract basis. Application SupportAnalyst Summary: The primary objective of this position is to facilitate and enhance the provision of … effectiveness, offer cost-efficient services, provide pertinent and punctual information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Application SupportAnalyst Key Responsibilities: • Providing applications support function for users across a range of business applications • Own the management of one or more … applications through their life cycle, co-ordinating and managing upgrades for these. • Troubleshooting complex incidents and service and change requests through appropriate channels. Application SupportAnalyst Attributes/Skills: • Proven expertise working with Condeco. • Experience of working with Azure Virtual Desktop • Expertise in Application Support Application Supportmore »
Manchester, England, United Kingdom Hybrid / WFH Options
Pioneer Search
Application SupportAnalyst An established specialty insurer are looking for an Application SupportAnalyst for their Manchester based office. They need someone to support their policy administration systems. This hire will form part of their Manchester tech hub and will be able learn and grow … within the team. As an Application SupportAnalyst you will be experienced managing incoming tickets using ServiceNow. You will be experienced using SQL and will have knowledge of ITIL frameworks and processes. You will need to be willing to learn about the Lloyd's Specialty insurance markets and more »
Application SupportAnalyst An Application SupportAnalyst is required for a highly established Lloyd's market insurer . The application support team, support a variety of insurance applications that have been built both in-house and purchased from a vendor. They are nearing the … major IT transformation and this role is needed to help with this next phase of the transformation. You will come from an IT Application support background with experience using SQL. You will have an understanding of the Lloyd's market having previously worked for a Lloyd's insurer as … an Application Support Analyst. You will have stakeholder management skills as you will need to interact with both internal teams and external vendors. Responsibilities: Act as an experienced Application Support Engineer Supporting insurance applications Having ownership of several applications ITIL Lifecycle and Service Design Strong SQL skills working more »
Application SupportAnalyst – Addlestone, Surrey Application SupportAnalyst required for a leading client based in Addlestone, Surrey. The successful candidate will play a key role in maintaining and optimising our application systems to ensure they meet the evolving needs of our business and customers. This position … operational efficiency, and contribute to our long-term success. Hybrid- 2 days required on site per week Key Responsibilities and Skills • Experience in application support, IT support, or a similar role. • Provide second and third-level support for our application systems, ensuring issues and service requests are more »
Senior SupportAnalyst Location: London Salary: £90,000 - £110,000 A leading Trading Firm is looking for an experienced SupportAnalyst to join the team in their London offices. They have a massive global footprint and have amazing market presence. They offer a wide range of … and services to over twenty million customers globally. The successful candidate will be expected to develop and implement lasting technology solutions as well as support the existing application. This is an amazing opportunity to become part of a growing, forward-thinking financial firm. Responsibilities The role will involve providing … 1st/2nd line application support You will be responsible for offering engagement with a range of stakeholders from front to back office Have a 'hands-on' approach to work and a 'can do' attitude Provide ad-hoc reporting tools for business groups On-call, weekend, bank holiday and more »
Guidewire Application SupportAnalyst A highly established specialty London Markets insurance company are looking for an experienced and specialist Guidewire Application SupportAnalyst to join their Application Support team. You will come from a London Markets insurance background where you have supported the specialty insurance more »
ERP Application SupportAnalyst - WILMSLOW- ONSITE- up to £37k DOE (You must live within a commutable distance of the Wilmslow office and have the right to work without sponsorship) Our client is a successful property development company, based in Wilmslow, which due to continued growth is looking for … an experienced Application SupportAnalyst to join a new team. This role will support the company’s Business Change and Transformation journey, by supporting internal staff and assisting in cross-functional projects. You MUST have prior experience in application/Business support and ERP/Business … Dynamics, etc), be enthusiastic and approachable, with a strong focus on troubleshooting user issues. You will have: Previous experience as in Application/Business Support Experience in ERP/Business systems, preferably COINS but happy with SAP, SAGE, Dynamics or similar. A team player with attention to detail and more »
Greater London, England, United Kingdom Hybrid / WFH Options
Lawrence Harvey
A global Insuretech are looking to expand their team in the UK. Our client is currently looking for an Application SupportAnalyst with a background in either insurance or consulting to realize their own vision on how Application Support should be done this is about bringing unique … ideas to the table, not working to a specification. There is no better time for an ambitious Application SupportAnalyst to join a company which leads digital transformations for clients by modernizing and integrating their mainstream IT, and by deploying digital solutions at scale to produce better business … outcomes. The successful applicant will lead their application support and be the first point of contact for customers for any Support request. Ensure tickets raised are managed and closed effectively to the customers’ satisfaction and SLAs are met. Requirements · Proven experience within Application support · Experience within Service more »
Role: Application SupportAnalyst (Payments software) Location: Luton (with potential to become hybrid after probation period) Salary: £30,000 - 35,000 + a comprehensive range of Employee Benefits Key Skills: Application support experience OR Super User level knowledge of payments software, Great customer service, SLA's etc. … Why Apply: This role joins a busy, friendly team providing User support to Users of various payments software solutions for a large, high-profile organisation. There is a lot of scope for personal development and career progression. The Role: Provide excellent customer service and End User support to … Users of various payments software applications, in a Service Level Agreement environment, (responding to and resolving User problems/issues). Support a variety of user support queries across payments, BACS transfers, general ledger issues etc. Investigate and resolve often complex customer issues that will require technical investigation. more »
Role : 2nd Line SupportAnalyst 🗺️ Location : Orpington 💰 Salary : £30,000 - £36,000 ✅ Skills : 1st and 2nd Line Support, Windows Server, Azure My client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the Orpington area. You'll be … responsible for providing in-depth technical support to their users, diagnosing and resolving escalated issues from 1st Line. Requirements: Proven experience as a 2nd Line Support Engineer or similar role Strong understanding of operating systems (Windows) Excellent analytical and problem-solving skills Ability to communicate effectively with both more »
Junior/Graduate IT SupportAnalyst x 3 - Bristol - New - Training & Progression £25k + Bonus + Benefits A leading organisation in the Bristol area requires a number of junior/graduate IT Support Analysts to joins it growing support function. Suitable candidates will have the following more »
Junior/Graduate IT SupportAnalyst x 3 - Swindon - New - Training & Progression £25k - £28k + Bonus + Benefits A leading organisation in the Swindon area requires a number of junior/graduate IT Support Analysts to joins it growing support function. Suitable candidates will have the more »