26 to 50 of 121 Support Analyst Jobs in London

Charles River (customisation, upgrades, new workflows, long term solutions to issues, relationship management of Charles River as a vendor), however could be there to support further business knowledge growth on other projects which may include Investment Risk, Performance, Data, Distribution and Regulation. Will be a Support Analyst/Business Analyst - starting off with 70% Support/30% Business Analysis, with the intention to move to 60%/40% over time. Putting a new service in place so that there will also be some external support service for CR to back this person up. … Users based in London and Edinburgh. Tasks will include issue resolution, training, some trade floor support, and business analysis work on projects. Handling escalated issues relating to applications or services through to resolution. Proactively perform maintenance activities, while deploying and documenting technical solutions. Maintain a strong relationship with a more »

Trac into a SaaS (Software as a Service) platform, allowing other companies to utilise this robust system to manage their business operations. The Software Support Analyst for 'GKS' will play a crucial role in the ongoing development of G- Trac, not only by entering, managing, and updating data … liaising with the technical team to report issues and continuously enhancing the system's functionality. The role is pivotal in offering first-class software support and maximizing value through comprehensive training and user education, adapting to the platform's evolving business model. The role responsibilities will include: Capturing, updating … tailored for both internal stakeholders and external SaaS Acting as the G-Trac helpdesk for users to assist with queries and issues, offering critical support in a customer-facing SaaS solution. Collating and interpreting user feedback and comments to continuously improve the system is a key process in the more »

Application Support Analyst - London - £70,000 - £80,000 Harrington Starr have just partnered with a leading International Brokerage who have an exciting new opportunity for an Application Support Analyst to join their Finance Support function. They are looking for a support professional with good more »

Business Application Support Analyst Location: Home/City of London Department: Business Application Support and Service Desk About the Role: Join a dynamic team as a Business Application Support Analyst, providing crucial 1st and 2nd line support for various application systems. You'll manage … change requests and be integral to strategic growth and acquisition application integrations. Key Responsibilities: Provide 1st and 2nd line support for selected applications. Manage application support activities: maintenance, administration, testing, and QA. Own the triage process for incidents/problems/change requests. Troubleshoot and resolve application issues more »

Application Support Analyst - Insurance, hybrid or fully remote, competitive salary, bonus & benefits KEY SKILLS: Application support experience within the insurance sector Strong communication skills Expertise in finding solutions to complex issues THE ROLE: The Application Support Analyst will act as the 1st line of support … and physical level. You will also implement IT fixes and solutions. THE CANDIDATE: The successful candidate will have 2+ years experience in a application support role with exposure to Acturis. You will have Config/Document build/Workflow experience of Acturis, ability to quickly learn other systems/ more »

Application Support Analyst – COBOL Location: Hybrid, London/Birmingham Salary range £35,000 - £48,000 dependant on experience Role: My client, a global Fintech organisation is looking for a skilled Support Analyst to join their team. You will ensure all Incidents and Service requests logged and more »

Application Support Analyst – COBOL Location: Hybrid, London/Birmingham Salary range £35,000 - £48,000 dependant on experience Role: My client, a global Fintech organisation is looking for a skilled Support Analyst to join their team. You will ensure all Incidents and Service requests logged and more »

Application Trade Support specialist with a passion for Business Analysis? You'll be working a dual role, leading an OMS implementation project with the goal to improve and implement new features for the new Inhouse OMS system. Post implementation the role will transition to a hybrid role where you … utilise your business analysis skills. Interested in becoming the permanent hire for a key project? Skills we're looking for: Experience of equities application support Experience writing technical specs would be a bonus Experience with requirements gathering to implementation Location: Mayfair (Hybrid working model) Salary more »

We are looking for skilled and experienced individual to join our Digital team as a Systems Support Analyst. Responsibilities Overseeing the development of software products and applications. Eliciting and briefing functional requirements through process mapping. Ensuring systems are operating within business standards. Contributing to systems planning, budgeting, and overall … projects. Establishing key performance indicators. Analysing project and systems data, producing insights to optimize performance. Identifying problems and shortfalls and proposing solutions. Providing operational support such as liaising with stakeholders, tracking timelines, etc. Preparing, reviewing, and maintaining systems documentation and reports. Maintaining systems contracts and financials. Qualifications Degree in more »

French/Français/Graduate/STEM/Mathematics/Support/London/Software/SaaS/Technical Support Are you a French-speaking, recent STEM graduate looking for a long-term career opportunity? Do you love technology? We might have just the right opportunity for you … their business needs Identify and gather ideas for new functionality and services Visit customers to identify opportunities for improved use of the software solutions Support other teams in testing new releases Requirements for the role: Fluent to a native level of French (both written and spoken) Full right to more »

French/Français/Graduate/STEM/Mathematics/Support/London/Software/SaaS/Technical Support Are you a French-speaking, recent STEM graduate looking for a long-term career opportunity? Do you love technology? We might have just the right opportunity for you … their business needs Identify and gather ideas for new functionality and services Visit customers to identify opportunities for improved use of the software solutions Support other teams in testing new releases Requirements for the role: Fluent to a native level of French (both written and spoken) Full right to more »

Job Title: Application Support Specialist Location: Fully remote (Candidate has to be based in the UK) Job Type: Full-Time My client are leaders in providing comprehensive ERP solutions to our clients. They are dedicated to ensuring seamless operation and exceptional support for our ERP systems and are … seeking a skilled and proactive Application Support Specialist to join their growing team. If you have excellent problem-solving skills, and experience with ITIL practices, we want to hear from you! Job Description: As an Application Support Specialist, you will play a vital role in supporting and enhancing … their clients' ERP systems. Your responsibilities will include providing technical support, performing administrative tasks, managing contracts, and ensuring compliance with ITIL standards. Key Responsibilities: Provide first-line/Second-line support for issues and queries. Diagnose and resolve technical problems, escalating complex issues when necessary. Manage and maintain more »

My client in Central London is looking to appoint a talented Senior Application Support Analyst for Civica OpenRevs on a Contract basis. The role will play a key role in both the support and development of the Civica OpenRevenues system About the role: Based in Central London … key business areas to understand changing requirements, business processes and provide innovative solutions to ensure consistent delivery of services to our customers. Provide ongoing support for the Civica OpenRevs system About you: You will have the following experiences: Strong experience and core skills in supporting and configuring Civica Open more »

IT Support Analyst/1st/2nd Line Support Analyst A fantastic opportunity has arisen for an IT Support Analyst/1st/2nd Line Support Analyst to join our London based law firm on a permanent basis. IT Support Analyst/1st/2nd Line Support Analyst Key Responsibilities: • Providing a professional and consistent level of Technology support to all staff • Responding to incoming incidents and requests at first point of contact reported via all mediums • Ensuring all incidents and requests are accurately recorded at the … reoccurring incidents and potential issues • Keeping customers apprised and updated • Escalating problems to the senior team members and third-party suppliers where necessary IT Support Analyst/1st/2nd Line Support Analyst Attributes/Skills: • Good troubleshooting and analytical skills • Experience providing support for more »

D365 Support Analyst – Dynamics 365 F&O, D365 F&O, D365 Finance, D365 Financials, D365 HR, D365 Talent, Systems Manager, System Management, Product Owner, SME, Systems Administration, Dynamics AX2012, D365FO Support, D365 FO Support, Dynamics AX Support Analyst, D365 Support, AX Support, AX Support Analyst, Finance, AX2009, AX2012, Azure DevOps, SQL, D365 Analyst, Support Analyst, AX 2009, AX2012 – Permanent - £45-55k plus package – London Our leading global end-user client are actively looking to hire a D365 F&O Support Analyst as a … create collaborative relationships with business stakeholders at all levels. Any previous experience in an accountancy position would be beneficial Main Responsibilities: Provide end-user support for ERP-related support tickets and triage cases for escalation to 3rd party service providers. Liaise with business key users to support more »

D365 Support Analyst – Dynamics 365 F&O, D365 F&O, D365 Finance, D365 Financials, D365 HR, D365 Talent, Systems Manager, System Management, Product Owner, SME, Systems Administration, Dynamics AX2012, D365FO Support, D365 FO Support, Dynamics AX Support Analyst, D365 Support, AX Support, AX Support Analyst, Finance, AX2009, AX2012, Azure DevOps, SQL, D365 Analyst, Support Analyst, AX 2009, AX2012 – Permanent - £45-55k plus package – London Our leading global end-user client are actively looking to hire a D365 F&O Support Analyst as a … create collaborative relationships with business stakeholders at all levels. Any previous experience in an accountancy position would be beneficial Main Responsibilities: Provide end-user support for ERP-related support tickets and triage cases for escalation to 3rd party service providers. Liaise with business key users to support more »

Are you an IT Support Analyst looking to be part of a forward-thinking and highly recognisable household brand in the UK? 🌟 Absolute Recruit are partnering exclusively with a dynamic and creative minded household name who are looking to grow their IT Support function. Reporting into the … IT Lead, the IT Support Analyst will deal with tickets of varying nature from 1st to 2nd line, deskside support to users internally with the odd off-site visit. The IT Support Analyst should be security minded and have a general appreciation for PCI, ISO … you will be supporting users on both MAC OSx and Windows OS. You’ll need to build and deploy on both platforms. The IT Support Analyst will be the first POC in the team; you’ll have to prioritise tickets, manage assets and stock levels whilst taking the more »

Application Support Analyst Are you an ambitious Application Support Analyst who wants to work for a fast growing IT software organisation? As an Application Support Analyst, you will play a crucial role in optimizing our business processes and applications. Your expertise will bridge the … that our systems empower our teams to excel. The ideal candidate for this role should have a proven track record in delivering exceptional user support, with a preference for experience within a professional services environment. A strong grasp of the technical intricacies of IT operations and their direct impact … on business applications is essential. The Application Support Analyst will also need to have experience of SQL, Cloud services and ISO27001. Familiarity within A 2nd line environment, as well as experience using service management and ticketing solutions, is highly desirable. The candidate should possess excellent problem-solving and more »

Application Support Analyst Are you an ambitious Application Support Analyst who wants to work for a fast growing IT software organisation? As an Application Support Analyst, you will play a crucial role in optimizing our business processes and applications. Your expertise will bridge the … that our systems empower our teams to excel. The ideal candidate for this role should have a proven track record in delivering exceptional user support, with a preference for experience within a professional services environment. A strong grasp of the technical intricacies of IT operations and their direct impact … on business applications is essential. The Application Support Analyst will also need to have experience of SQL, Cloud services and ISO27001. Familiarity within A 2nd line environment, as well as experience using service management and ticketing solutions, is highly desirable. The candidate should possess excellent problem-solving and more »

Support Analyst - Front Office , Fixed Income Etrading Large investment bank requires a Senior Support Analyst to join their Front Office facing Fixed Income Electronic Trading group providing 1st/2nd line support and enhancement to their execution, pricing and associated infrastructure solutions for the Rates … business. Candidates will be responsible for facing off to traders, risk managers and external clients providing Trading Support Analyst expertise, increasing of systems performance, infrastructure systems deployment, extensions and analysis of the implementation and integration requirements for the global trading system. Candidates will be expected to hold a … distributed global systems gained from either an Investment Bank or Hedge Fund, Unix and Front Office infrastructure. Full detailed spec available. Essential skills: Production Support Analyst Front Office Application Support across Rates/Government Bonds Electronic Trading ECNs Service Reliability Risk Management Database manipulation in SQL L2 more »

Support Analyst - Front Office , Fixed Income Etrading Large investment bank requires a Senior Support Analyst to join their Front Office facing Fixed Income Electronic Trading group providing 1st/2nd line support and enhancement to their execution, pricing and associated infrastructure solutions for the Rates … business. Candidates will be responsible for facing off to traders, risk managers and external clients providing Trading Support Analyst expertise, increasing of systems performance, infrastructure systems deployment, extensions and analysis of the implementation and integration requirements for the global trading system. Candidates will be expected to hold a … distributed global systems gained from either an Investment Bank or Hedge Fund, Unix and Front Office infrastructure. Full detailed spec available. Essential skills: Production Support Analyst Front Office Application Support across Rates/Government Bonds Electronic Trading ECNs Service Reliability Risk Management Database manipulation in SQL L2 more »

Application Support Analyst A fantastic opportunity has arisen for an Application Support Analyst to join a London based global law firm on a permanent basis. Application Support Analyst Summary: The primary objective of this position is to facilitate and enhance the provision of outstanding … effectiveness, offer cost-efficient services, provide pertinent and punctual information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Application Support Analyst Key Responsibilities: • Provide comprehensive support for Document Management and Knowledge Management applications issues, collaborating with the infrastructure team, other IT teams … applications through their life cycle, co-ordinating and managing upgrades for these. • Troubleshooting complex incidents and service and change requests through appropriate channels. Application Support Analyst Attributes/Skills: • Proven expertise supporting iManage and other bespoke legal applications • Must have experience of supporting, troubleshooting and configuring business applications more »

Application Support Analyst A fantastic opportunity has arisen for an Application Support Analyst to join a London based global law firm on a permanent basis. Application Support Analyst Summary: The primary objective of this position is to facilitate and enhance the provision of outstanding … effectiveness, offer cost-efficient services, provide pertinent and punctual information, and assist the business by implementing straightforward, user-friendly, and efficient technology solutions. Application Support Analyst Key Responsibilities: • Provide comprehensive support for Document Management and Knowledge Management applications issues, collaborating with the infrastructure team, other IT teams … applications through their life cycle, co-ordinating and managing upgrades for these. • Troubleshooting complex incidents and service and change requests through appropriate channels. Application Support Analyst Attributes/Skills: • Proven expertise supporting iManage and other bespoke legal applications • Must have experience of supporting, troubleshooting and configuring business applications more »

Trading Application Support (FIC) London, UK We are currently partnered with one of the world's leading global hedge funds who are looking for Trading Applications Support Analyst to join their team in London. A candidate in this role interfaces with all EMEA based trading teams, Technology … teams, External vendors, Risk Management, Operations, Brokers. This firm are looking for a L1/L2 Trading Applications Support Analyst – FIC to provide trade support to all EMEA Trading Teams on the firm’s proprietary and external trading applications. You will be responsible for resolving client and … application issues stemming from use of their trading platforms to executing trades across global markets. The role will be focused on business support across fixed income products (FICC) Trading production support, Trade issue resolution, ad-hoc project, new user set ups and training and application Realtime monitoring. Principal more »

Trading Application Support (FIC) London, UK We are currently partnered with one of the world's leading global hedge funds who are looking for Trading Applications Support Analyst to join their team in London. A candidate in this role interfaces with all EMEA based trading teams, Technology … teams, External vendors, Risk Management, Operations, Brokers. This firm are looking for a L1/L2 Trading Applications Support Analyst – FIC to provide trade support to all EMEA Trading Teams on the firm’s proprietary and external trading applications. You will be responsible for resolving client and … application issues stemming from use of their trading platforms to executing trades across global markets. The role will be focused on business support across fixed income products (FICC) Trading production support, Trade issue resolution, ad-hoc project, new user set ups and training and application Realtime monitoring. Principal more »