16 to 40 of 52 Support Engineer Jobs in the West Midlands

IT Support Engineer - Up to £30k - Birmingham City Centre Role: IT Support Engineer Location: Birmingham City Centre Salary: Up to £30k Benefits: * Competitive Salary * 25 days Holiday + bank * 2 days from home a week * Company Car * Birthday gifts and day off * Company trips away Are … you looking to advance your IT career? Fed up with limited progression opportunities and feeling stuck in first-line support? This opening provides seasoned IT support engineers exposure to technologies and infrastructures that can significantly enrich their skill set. The company is seeking a dynamic addition to their … apply for this role promptly. Reach out to me via email at connor . Thomas @ intechnologygroup . com to express your interest. 1st Line Support, 2nd Line Support, 3rd Line Support, AD, Office 365, Windows OS, macOS, Hardware, Hyper-V, Citrix, Servers, Networking, Security, VMware, Technician, Support more »

We are seeking a dedicated and driven 2nd Line Support professional to join our Technology team in the industrial/manufacturing industry. The successful candidate will have a solid grounding in IT support and a commitment to excellent customer service. Client Details Our client is a leading player … range of clients. The company prides itself on its innovative approach to manufacturing and its commitment to using cutting-edge technology. Description 2nd Line Support Engineer - Sutton Coldfield Provide second level technical support to users, resolving issues and escalating where necessary. Monitor and maintain computer systems and … diagnose and resolve problems. Test and evaluate new technology. Ensure IT systems and software are kept up to date. Provide 1st and 2nd line support to the business through management of incidents and service requests raised through IT Service Desk. Ensure Service Desk tickets are resolved within target SLA more »

Role : 2nd Line Support Engineer 🗺️ Location : Dudley 💰 Salary : £30,000 - £36,000 ✅ Skills : 1st and 2nd Line Support, Windows 10 & 11, Compliance & User practises, InTune My client are expanding and are looking for a 2nd Line Support Engineer to join their growing team in the … Birmingham area. You'll be responsible for providing in-depth technical support to their users, diagnosing and resolving escalated issues from 1st Line. Requirements: Proven experience as a 2nd Line Support Engineer or similar role Strong understanding of operating systems (Windows) Excellent analytical and problem-solving skills more »

Onsite IT Support Engineer Full time Permanent Location: Hybrid working - Remote/2 days a week in the Birmingham office £30,000 - £35,000 plus company benefits including pension and private medical cover Start: Candidates must be able to start by mid June 2024 latest - candidates who are … available immediately would be ideal An accomplished, Midlands based Onsite IT Support/Desktop Engineer is required for this superb opening to work in our leading global client's expanding IT services division as they expand their portfolio of services. Role: The Onsite IT Support Engineer … robust processes and providing accurate and consistent outcomes Understanding agreed Service Levels, ensuring our SLAs and KPIs are met consistently, and providing the best support possible to our business users Required experienceL Solid, recent experience in IT Deskside/Desktop support across medium/large organisations Proficiency in more »

2nd Line Support Engineer – Coleshill (West Midlands) £25,000 - £32,000 We’re partnered with a growing IT Managed Service provider based in Coleshill (West Midlands) that is looking to grow their 2nd line team due to growth and further investment. The successful 2nd line engineer will … join a vibrant and talent team of 12 engineers who operate within a collaborate environment. As the 2nd line support engineer you will be troubleshooting issues with a wide range of customers – this will involve being in the office support remotely and also visiting customer sites (mileage … confident with a variety of technology including Office 365, Azure, Active Directory, Intune, PBX, Firewalls, routers, switches etc. Experience required for the 2nd Line Engineer: Proven experience in a Technical Support Analyst role or similar Strong communication skills. Experience with project work. Strong knowledge of Windows 10/ more »

has arisen to join a successful business who offer IT solutions to a range of SME and Blue Chip clients. As the 2nd Line Support Engineer you will be joining a warm friendly team in a vibrant office environment, you will be providing IT support to customers … also attending client site. As the ICT Technician you will act as a first point of call for technical problems raised with the Customer Support Manager. Provide first-line support to customer queries and requests for help via telephone. As the ICT Technician you will route calls to … deal with on-site problems if Senior Engineers are not available. Perform specific tasks or projects as allocated by the Director or a Senior Engineer As the ICT Technician you will attend customer sites to perform network audits and pro-active inspections. Monitor alerts from customer systems (particularly servers more »

2nd Line Support Engineer (VIP Support) Akkodis are currently working in partnership with a global market leading client to recruit a number of IT Support Specialists with experience supporting VIP and C-Level customers. You will be joining a team with a genuine passion for technology … and providing high level customer support. The Role As an IT Support Specialist, you will be responsible for technology incidents and requests which are raised, ensuring that they are resolved, or appropriately escalated and managed to resolution, You will also proactively maintain, assess suitability and suggest improvements of all … hardware and software. The Responsibilities Diagnose and find solutions for all hardware and software issues. Identify and anticipate technology opportunities and impacts. Support workplace issues and requests, including building, audio and visual management. Set up and configure consumer technology (IOT). Provide an on-call service. Escalate to 3rd more »

Third Line IT Support Engineer Hereford IT Provider £DOE Company Overview: Embark on an exciting journey with our Hereford base IT company, dedicated to innovation and growth. We're searching for a skilled individual to join our team and play a pivotal role in our continued success. Position … Third Line IT Support Engineer Responsibilities: Collaborate closely with 1st and 2nd line support engineers to address technical queries from customers. Migrate acquisitions on Premises Servers, M365 to M365 Tenants: SharePoint and Windows AAD Device Joining. Post Migration user support. Work collaboratively with 3rd parties to resolve … Self-driven and ambitious with a global team mindset. Proven problem-solving abilities with a lateral thinking approach. Join us in delivering exceptional IT support and leveraging the power of Office 365 technologies. Apply now to be part of our dynamic team! Job Type: Full-time Benefits: Company events more »

IT Support Engineer - Up to 30K Worcester Salary up to - 30K Paid Training & Certification Bonuses My client has recently experienced exceptional growth, and consequently has a fantastic opportunity for an enthusiastic and driven IT Support Engineer to join their team. As an IT Engineer you … company image with a strong eye for detail. This is suitable for a trainee to start their IT career or an experienced 1st Line engineer who specialises in Microsoft technologies with a strong background in cabling would be ideal for this role. Essential experience: * Microsoft * Windows Server more »

Join Growing Team as a 1st/2nd Line Support Engineer! 🌟 Are you passionate about technology, customer service, and being part of a dynamic team? We’re thrilled to announce an exciting opportunity with a maturing business, a dedicated Microsoft Partner and Managed Service Provider (MSP) that has … brings unparalleled knowledge of the Microsoft Partner Space. Their vision and expertise will drive continued success. The Role: As a 1st/2nd Line Support Engineer, you’ll play a pivotal role in their customer-centric approach. Here’s what you’ll be doing: First Line Support : Handle initial customer inquiries, troubleshoot technical issues, and provide timely solutions. You will need proven ticket handing skills/experience. Second Line Support : Dive deeper into complex cases, collaborating with our team to resolve challenges efficiently. Customer Service Excellence : Your soft skills matter! Deliver exceptional customer service, ensuring more »

/7. Do you have experience of supporting SCADA systems and knowledge of MS SQL Server? We're looking for a SCADA Systems Support Engineer to ensure the availability, performance and security of a SCADA system controlling critical national rail infrastructure. The position will preferably be based in … if the successful candidate is prepared to be in our Warwick office 2 days a week. What you'll do: Providing a technical system support service that ensures all applications are running to their optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs … the application. Being available for on-call duties when required (enhanced payment is offered for this) Engaging with key stakeholders and suggest improvements to support capabilities. Proactively monitor the availability, performance, and security of a SCADA system. Addressing SCADA system issues either by resolving the issue, working with internal more »

2nd Line Support Engineer SC Cleared Solihull - On Site Working £200-£300 per day- 12 Months contract We are looking for a 2nd Line service provided is 24x7 (365 days) and staff who will be on a shift pattern. The individual shall augment the existing SDWAN Service Team … to provide support on a 24/7 shift pattern. The service covers both network and server support. This role is for a network engineer; although the engineer is working in SDWAN Services and will therefore also perform server tasks. Must have In-depth knowledge of configuring more »

1st Line IT Engineer - Burton, Staffordshire Service Desk/Helpdesk Support, Call Logging & Service Desk Ticketing Systems (Heat, Remedy, ServiceNow etc), Password Resets, Win 10/11, 0365, D365 Troubleshooting Active Directory, SCCM, Intune, S upporting end user devices (Desktop, Laptops, Printers, Tablets, Mobile Phones. On site … Permanent Role | Full Time This Experis IT client are an award-winning company with offices in Staffordshire are seeking a 1st Line IT Service Support Engineer to deliver 1st class IT Service Desk Support Service to a UK wide clientele. Key/Personally Attributes: Excellent Communication skills … updated with the ticket resolved where possible or assigned to next resolving group in a timely manner Provide a professional and high-quality customer support service adhering to service management principles Remote and in person support using windows administration and mobile device management tools. Administration and support more »

3rd Line Support Engineer Location Bromsgrove Salary – £30-£40k per annum Full time Benefits 22 days holiday per year plus bank holidays (increases after 3 years) Contributory pension scheme (after 3-months) Company laptop Company mobile phone or contribution to personal mobile phone Health Cash Plan (after probation … Purpose of role: The company has been operating for almost 8 years providing Datacentre Hosting, IT Support and VOIP systems out of our offices in Stourport on Severn. As a business, the company are growing and understand that their people are an important part of what enables this to … to work in a proactive, methodical manner whilst having attention to detail. strong problemsolving skills Main Responsibilities Provide IT Troubleshooting via telephone and remote support software. 3rd line escalation from 1st and 2nd line support engineers To provide some onsite solution implementation To diagnose faults with technical systems more »

My client is looking to recruit a PC Network Support Engineer, based in Redditch The role will be to monitor and maintain computer systems, troubleshooting applications, wide-area networks, servers, and routers. A key part of the role includes providing a high-quality service to individuals and departments … ensuring a consistently high level of customer service is provided to all employees. Working within the PC Network Support Team, this role is ideal for candidates who excel in multitasking and have a passion for continually updating their knowledge. The Job Role • To ensure that the IT network is … to the highest applicable software levels. • To ensure that all devices on the IT network are maintained to the highest applicable software levels. • Provide support for device and network support activities. • To ensure that all network and cloud-based data is secure and recoverable. • To ensure all user more »

Role: IT 2nd Line Engineer Location: Birmingham Salary: £35,000 - £40,000 The Company Helping other businesses succeed, through efficient and smarter ways of work is the main focus; and is how they have bread their success so far. This MSP focus on helping businesses succeed through technology consultancy … remote working solutions and IT Support to a varied range of clients, both local to the west midlands, as well as across the UK. With an innovative approach to technology based business solutions, they are looking to welcome a dedicated 2nd Line Support Engineer to the team … s, they want someone excited to be technically hands on, and looking for a new challenge with the prospect of working on more senior support and infrastructure roles prior to the success of projects. This is a very varied and well-rounded Senior IT Support & Projects based position more »

good products even better – we’d love to hear from you! About the role Background and details: We are looking for a PC Network Support Engineer, based in our Redditch Head Office, to monitor and maintain computer systems, troubleshooting applications, wide-area networks, servers, and routers. A key … quality service to individuals and departments ensuring a consistently high level of customer service is provided to all employees. Working within the PC Network Support Team, this role is ideal for candidates who excel in multitasking and have a passion for continually updating their knowledge. Duties and responsibilities: To … to the highest applicable software levels. To ensure that all devices on the IT network are maintained to the highest applicable software levels. Provide support for device and network support activities. To ensure that all network and cloud-based data is secure and recoverable. To ensure all user more »

Role: IT 2nd Line Engineer Location: Birmingham Salary: Up to £30,000 The Company Helping other businesses succeed, through efficient and smarter ways of work is the main focus; and is how they have bread their success so far. This MSP focus on helping businesses succeed through technology consultancy … project delivery and on-sire support. With an innovative approach to technology based business solutions, they are looking to welcome a dedicated 2nd Line Support Engineer to the team to grow with them, and be a part of the future success that they're destined to endeavour. With … s, they want someone excited to be technically hands on, and looking for a new challenge with the prospect of working on more senior support and infrastructure roles prior to the success of projects. This is a very varied and well-rounded Senior IT Support & Projects based position more »

plus fantastic benefits Interviewing Immediately - Apply Now My client is one of the longest serving telecoms company who are looking an ambitious IT Support Engineer who join their ever growing team! We are looking for someone who is looking to excel and hit the ground running in a … technologies, and to progress through the ranks as a result! . Ideal candidates will have a significant experience working within an IT/Telecoms support environment, whilst also having a strong technical stack across Windows OS/Server, Troubleshooting, Server/Desktop Support, Networking and Routing/Switching. … company car to travel to their client sites. We are looking for someone with the following skills - Windows OS/Server IT/Telecom Support Experience Hardware, Software & Network Troubleshooting Server/Desktop Support Existing 1st and 2nd Line Service Desk Experience Networking stack - DNS, DHCP, TCP/ more »

Level 2 Desktop Support About us We are a global provider of IT Resources, IT Managed Services and flexible, ad-hoc IT Resource and Project Support. Founded in 1992, we have a proven track record of delivering business solutions to global organisations and Fortune 500 companies in over … them. They are exceptional and we are looking for more exceptional people to join us. Key responsibilities: · Provide 2nd Line onsite desktop and application support services to end users · Troubleshoot and resolve incidents relating to Desktop operating systems and mobile devices · Repair hardware and peripheral faults in conjunction with … warranty providers · Take ownership of personal ticket queues and support colleagues when necessary to improve customer satisfaction whilst achieving contractual SLAs · Operate cohesively with the service desk team to maintain service levels · All work undertaken must be logged via a Service Desk Reporting Tool and this must be kept more »

1st/2nd Line Application Support Engineer - SQL £40k +benefits and expenses Birmingham - Hybrid working Model (3 days from home a week) - Some UK travel (fully expensed) A leading national meat production company, are looking for a Application support specialist to assist with all 1st/2nd more »

maintenance of packaging and processing machinery, site automation improvements. That's what this is. Due to growth, new work, new customers, different sites to support, I need 2 extra Engineers. Ideally one based Northampton, Rugby, Coventry, Leicester- and the other based Peterborough to Kings Lynn. Joining a growing team … of PLC Maintenance, Support and Controls Engineers, you'll be supporting factory sites by using your PLC skills to help to find and rectify problems with automated machinery, to upgrade PLC systems, to do the work on PLC control software, drives, motors, controls, sensors fault finding that the factory … sometimes lacks. Having won several new customer sites to look after in the East Midlands and East Anglia, they need an extra PLC Service Support Engineer to go to site, use your PLC fault finding skills, electrical maintenance ability, automation skills to trace, repair and add value to more »

Senior Technical Support Specialist/Engineer (Energy Storage Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday Friday, with shift times falling between 8:30am 7pm (with some flexibility for out of hours cover on a rota … you enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! Were looking for a Senior Technical Support Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business who thrive on customer … satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you! About Us: GivEnergy is more »

Senior IT Support - £30k Role: Senior IT Engineer Location: Stoke-on-Trent Salary: Up to £30k Do you want to work in the office only 2 TIMES A WEEK?! AND … Are you tired of having limited access to certain technologies in the workplace? My client are currently looking … the reigns on the infrastructure and networking requirements in the company. If you're well experienced supporting and managing hardware, remote and hands on support as well as driving high standards of IT Support, then this is the role with you. With flexible working and regular salary reviews … it's a fantastic step in your IT career… Required: * Demonstrated track record in a Senior IT support capacity. * Over 5 years of hands-on experience in infrastructure, cloud computing, and related services. * Verified proficiency in Microsoft 365, Azure, SharePoint, Teams, and Intune. * Proficiency in utilizing ITSM tools such more »

1st/2nd Line Support Technician Hereford - Office Based IT Provider Salary DOE This is an exciting opportunity for a proactive individual to join an established IT business. The role will be key in supporting the business as it targets significant growth. We are looking for a 1st/… 2nd Line Engineer to join the team helping customers with escalated technical queries. An excellent opportunity to join a close-knit, friendly team and be part of an award-winning Customer Success department. Provide first-line technical assistance for computer hardware and software. Resolve issues for staff via phone … in person, or online. Provide first-line support and ticket handling for all internal applications and bespoke systems Log issues and requests and escalate to the appropriate 2nd or 3rd line teams and external providers as necessary. Work with 3rd parties to resolve issues Resolve technical issues in a more »