Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Met Office
We're looking for an exceptional Sector Support Account Manager to help us make a difference to our planet. As our Sector Support Account Manager, the job may be suitable for hybrid working, which is where an employee works part of the week in the office … customer and stakeholder relationships within the Environment and Energy sector while delivering profitable revenue through meeting specific customer needs. Your key duties The Sector Support Account Manager key duties are: Responsible for the day-to-day support and queries from customers and stakeholders for the range of … example, on renewal of accounts; agreement of MoUs, Collaboration Agreements and contracts, renegotiating deliverables, and contract variations; and timely invoicing and customer reporting. Provide support to the Business Manager for operational plan management. To be able to work across the Environment and Energy team and be deployed to more »
For our Sales & Marketing Department, we are recruiting our Customer Technical SupportManager (CST Manager) to provide technical support for our customers, local sales team and the other internal stakeholders (Plants). Reporting to the Head of CTS, the CST Manager based in the UK … process and machines, Find solutions to adapt our products to our customers technical constraints, Implement if necessary and follow up their production changes, Provide support to our local sales team and R&D department , Take part of the plant quality improvement, Take an active part of new products launching more »
using a fully configurable flexibility market platform. The Role They recently completed a £4m fundraise and are seeking a highly motivated and skilled Customer SupportManager to join their team. From here, you can progress into a management role. Responsibilities • Work collaboratively with external support providers to … ensure seamless front-line support • Manage and track support costs. • Analyse support KPIs (created by external and internal channels) to identify ways to improve services and products (working closely with the product team). • Put processes in place to ensure the support needs of customers are … ticketing/tracking system. • Creation of FAQ documents/videos and SOPs. • Provide training to customers and other software users as required (including external support team). more »
London, England, United Kingdom Hybrid / WFH Options
Association of Change Management Professionals (ACMP Global)
community. ACMP’s vision is to lead the way change works. Role We are looking for an ambitious and energetic Business Development and Membership SupportManager, to help us grow our membership, support chapter relations, and sell sponsorship and corporate membership packages. This position will cross-collaborate … program books, event signage, etc) Provide training and information sessions for sponsors prior to events Provide onsite or remote exhibitor and sponsor management and support during events Present and facilitate training sessions for sponsors prior to events. Collaborate with other departments on related projects. Miscellaneous duties as assigned. Membership … and analysis that informs improvements for membership. Assist in monthly dashboards and reporting. Attend events (as requested) for membership recruitment and customer support. Provide support to the Membership Committee, as needed. Support membership department staff in projects, as needed. Chapters: Monitor the Chapter Leader Collaboration Community. Collaborate with more »
We help companies improve accuracy, traceability and compliance while improving the quality, speed, and efficiency of their labeling. We are looking for a Technical SupportManager to join our global Technical Support team. This person can be located in EMEA or APAC. Role Description: Qualified candidates are … experts in technical support with a demonstrated knack for building rapport with our customers, managing a high performing team, and ensuring direct reports provide highest levels of customer satisfaction. You develop and maintain leading product expertise within your team, move fluidly between various tools and channels, and find the … pride in customer-facing work. You set the tone, energy and professionalism for your team through leading by example. Position reports to: Director, Technical Support, Global Position requires you to manage other employees: yes Responsibilities: Lead a team of Technical Support Engineers who work with our customers to more »
Stroud, England, United Kingdom Hybrid / WFH Options
Meningitis Now
Support Services Manager Do you have the skills to fill this role Read the complete details below, and make your application today. Location: Hybrid from our office in Stroud, Gloucestershire Salary: £33,000 to £38,000 per annum (depending on experience) Hours: 35 hours per week Closing Date … May 2024 We are looking for a Support Services Manager to manage and develop our services and provide high quality support across the UK to people of all ages. You will lead the support services team providing day-t... JBLK1_UKTJ more »
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
AQA
Knowledge SupportManager London or Milton Keynes Permanent £70,000 - £74,000 Hybrid working Can you shape a newly created role in Knowledge Management , lead change and make it your own? Do you want to be part of a forward focused, digitally diversifying organisation that strives to never … of two Training Subject Matter Experts, you will bring knowledge management to the forefront of what we do, providing a high-quality level of support to our Associates. What's in it for you? Shape and roll out Knowledge Management across the organisation. Strategic influence and impact. Professional and … the full Headspace App and our Employee assistance and wellbeing programmes. What you'll do You'll shape and bring to life the Knowledge Manager role and be responsible for its strategy and embedding across AQA. Developing a single portal to provide associate accounts with task management, system access more »
Profectus Recruitment are proud to be partnered with an expanding consultancy who is hiring for a Business Development Support Manager. This role would suit anambitious, self-motivated individual to support the business development function. As Business Development SupportManager, you will contribute to the growth of … the clients consultancy business. You will support identifying and tracking new opportunities, developing proposals, and coordinating commercial set-up before handover to the delivery team. This role involves engaging with the commercial team, consultants, associates, and partner SMEs to maintain relationships and advise on opportunities. The position can be … would suit you if you have a defence, security, or government background within business development. Additionally if you have operated as a Technical Project Manager or a Technical Consultant this position could be applicable. SC Clearance is required for this role, it is advantageous if you already hold SC more »
Liverpool, England, United Kingdom Hybrid / WFH Options
Set2Recruit
An award-winning organization in the logistics industry in the UK is seeking a Technical Application SupportManager to join their expanding IT and engineering divisions. This role would be contributing to a variety of new projects as well as giving the opportunity to build and lead new … Application Support Teams. Key Responsibilities: Responsible for provisioning technical support capabilities for Microsoft-specific technologies such as .NET, ASP, SQL Server, T-SQL, Web services and Web applications Hands-on to lead, coach, support and delegate technical experience to a team of application support specialists, always more »
Milton Keynes, Buckinghamshire, South East, United Kingdom
Atlas Workplace Services
Atlas Workplace Services are looking for a Workplace & Operations Support Managerto join our Team in Milton Keynes. As theWorkplace & Operations SupportManager you will lead, manage and develop the Atlas Helpdesk and scheduling function, seeking continuous improvement through technology and process enhancements to ensure it is acknowledged … clients to ensure tasks are handled to their satisfaction, attending client meetings and providing reports as required to the client demonstrating Helpdesk performance; Provide support to the Account Management and Operational team, obtaining feedback to ensure customer needs and requirements are met and delivered through the Helpdesk service, nurturing … or more CAFM systems, ensuring client requirements and business needs can be met through the use of these systems, liaising with the Business Systems Support Team to implement enhancements; Report upstream on progress against key targets and objectives where the responsibility is that of the Helpdesk team; Oversee the more »
ICT Supplier SupportManager Birmingham (On-site) £43,458 - £46,879 Gleeson Recruitment are working on an exciting opportunity alongside a well established national business based in their Birmingham offices. The purpose of the role is to assist a small internal ICT team with the delivery and management … to be provided to ICT users. The post holder will take a lead role in managing ICT supplier performance and to continually improve the support that is available to business ICT stakeholders. Experience/Knowledge: Experience working with ICT suppliers in an outsourced environment. Ability to prioritise, deliver to more »
MICROSOFT DYNAMICS CRM SUPPORTMANAGER MANCHESTER PERMANENT Join this dynamic team and play a pivotal role in transforming customer experiences through innovative Dynamics CRM strategies. As a Microsoft Dynamics CRM Manager , you will be the architect of the Dynamics CRM system, driving adoption, and spearheading internal improvements more »
IT Support Team Leader – Greenwich, London (Hybrid) - £40,000 to £45,000 Per annum + Bonus and £6,000 Car Allowance We are on the hunt for a technically skilled Senior IT Support engineer with experience leading teams and managing projects including product rollouts and overhauls. In this … role you’ll be working on the delivery of IT support to team members across the business and operating in tandem with the international IT Support function with a base in Paris. This is a Hybrid position with a standard arrangement being for 3days in office and 2days … from home each week. Responsibilities: Lead support team monitoring objectives, performance and achievements Work in collaboration with the Global Support Infrastructure Ensure compliance with standards and maintenance of appropriate documentation for work undertaken on hardware, software, and networks Users support and workstation deployment Corrective and preventive work more »
Subject SupportManager - STEM Permanent Manchester: £39,000 - £45,000 Milton Keynes: £40,000 - £47,000 Hybrid with extensive travel Are you currently, or have you recently, taught the GCSE and/or A Level syllabus in either Science, Mathematics and Computer Science? Available due to increased investment more »
Subject SupportManager - STEM Permanent Milton Keynes: £40,000 - £47,000 Hybrid with extensive travel Are you currently, or have you recently, taught the GCSE and/or A Level syllabus in either Science, Mathematics and Computer Science? Available due to increased investment by AQA into understanding our more »
I'm currently hiring for an IT SupportManager on behalf of a fast-growing Managed Services Provider based in Colchester. You will be responsible for looking after their first, second and third-line support teams (totalling around 10 engineers) with a big focus on developing your … home plus occasional travel to other offices/client sites. Although this is a hands-off role, you'll still need a technical IT support background, primarily across the Microsoft stack as most of their clients are running Microsoft 365 and Azure. If you have current IT certifications that more »
global force, employing over 10,000 professionals worldwide. With strategic hubs in Hertfordshire and London, we are urgently on the hunt for an Application SupportManager to fortify our expanding team. This pivotal role demands accountability in supporting, maintaining, and elevating our business applications, ensuring seamless application enhancements … and upgrades. The ideal candidate, our Application Support Leader, will epitomize flexibility, adaptability, and an unwavering commitment to delivering excellence in business-critical application support. Leading by example, they will oversee, mentor, and empower development, support, and operations teams, as well as collaborate closely with business leads and more »
global force, employing over 10,000 professionals worldwide. With strategic hubs in Hertfordshire and London, we are urgently on the hunt for an Application SupportManager to fortify our expanding team. This pivotal role demands accountability in supporting, maintaining, and elevating our business applications, ensuring seamless application enhancements … and upgrades. The ideal candidate, our Application Support Leader, will epitomize flexibility, adaptability, and an unwavering commitment to delivering excellence in business-critical application support. Leading by example, they will oversee, mentor, and empower development, support, and operations teams, as well as collaborate closely with business leads and more »
global force, employing over 10,000 professionals worldwide. With strategic hubs in Hertfordshire and London, we are urgently on the hunt for an Application SupportManager to fortify our expanding team. This pivotal role demands accountability in supporting, maintaining, and elevating our business applications, ensuring seamless application enhancements … and upgrades. The ideal candidate, our Application Support Leader, will epitomize flexibility, adaptability, and an unwavering commitment to delivering excellence in business-critical application support. Leading by example, they will oversee, mentor, and empower development, support, and operations teams, as well as collaborate closely with business leads and more »
Job DescriptionIT Support Team Leader – Greenwich, London (Hybrid) - £40,000 to £45,000 Per annum + Bonus and £6,000 Car AllowanceWe are on the hunt for a technically skilled Senior IT Support engineer with experience leading teams and managing projects including product rollouts and overhauls. In this … role you’ll be working on the delivery of IT support to team members across the business and operating in tandem with the international IT Support function with a base in Paris.This is a Hybrid position with a standard arrangement being for 3days in office and 2days from … home each week.Responsibilities: Lead support team monitoring objectives, performance and achievementsWork in collaboration with the Global Support InfrastructureEnsure compliance with standards and maintenance of appropriate documentation for work undertaken on hardware, software, and networksUsers support and workstation deploymentCorrective and preventive work on multiple networksParticipate and supportmore »
latest in the technology space we need people who are passionate about a vast range of operating systems, devices, applications and software. Our Application support team now has an opportunity for that passionate person to join the team, and help manage and evolve our support function. The Manager role operates on a typical working business day (Monday-Friday: 9am to 5:15pm). However, the wider team who support our PayPoint terminals, including the flagship PayPoint One and its EPOS system, the PayPoint Mini device and supporting systems, currently operate over a seven day a week … technical difficulties, and at points, to be the voice of the retailer. What will you be doing? This role is accountable for the Application Support function. This function provides 2nd line support to our internal Contact Centre, supports our managed retailers, and manages technical change into the Production more »
This is an exciting opportunity to join our client, a global leader in motion capture systems, as a Support Delivery Manager. In this role, you'll lead a team responsible for customer and internal support across various regions. Reporting to the Head of Global Sales, your responsibilities include … line management, customer support, system installation, training, budgeting, recruitment, reporting, and ensuring quality and regulatory compliance. As the Delivery SupportManager you will be offered an attractive base salary, a 10% company pension, 25 days annual leave, life & medical cover, and health insurance. **Requirements:** Management experience in … technical support and customer service. Experience working within hardware or software engineering Experience in scheduling teams for international travel. Proficiency in Quality Management Systems and SLA/KPI development. Strong communication skills.If you are interested in discussing this position further or similar roles don't hesitate to get in more »
Exeter, South West, United Kingdom Hybrid / WFH Options
Met Office
We're looking for an exceptional Sector Support Account Manager to help us make a difference to our planet. As our Sector Support Account Manager, the job may be suitable for hybrid working, which is where an employee works part of the week in the office more »
King's Lynn, Norfolk, East Anglia, United Kingdom Hybrid / WFH Options
Hays
forward-thinking team, you will have the opportunity to contribute your expertise and align with their values. Your new role As a Service Delivery Manager at this fast growing organisation, you will play a pivotal role in our multi-vendor support model. Your focus will extend beyond the … successful delivery of support outcomes. You will strive to elevate support across the organisation, from the Service Desk to our Dev Teams and Product Owners, ensuring exceptional service for our customers and surpassing our support targets. Your work will adhere to industry standards such as ITIL V4 more »
Client Support Team Manager Manchester Blink is here to shake things up. Our widely-acclaimed online portal and UK-based team are the power behind the payment platform revolution. At Blink, we continuously 'explore the possible' by constantly challenging convention, innovating and utilising the latest technology. We want … a natural leader with a knack for problem-solving and a passion for technology? We're seeking a dynamic individual to lead our Client Support Team, where technical expertise meets top-notch customer service. This role demands a proficient individual who can adeptly handle customer queries, foster strong client … relationships, delve deep into our technology and vision, all while effectively managing and inspiring our support team. We’re seeking an individual who thrives in competitive environments, exudes high energy, and is ready to be the cornerstone of our team's success!🌟 Key Responsibilities: Leadership responsibilities for the Client more »