1 to 25 of 85 Support Manager Jobs in the UK

As the IT Support Managerat Athena Care Homes, you will be the initial in-house line of contact for IT support enquiries, working to resolve or escalate their technical issues in a prompt and professional manner. About Athena Care Homes: Athena Care Homes is an award winning, family … our team to make moments for our residents and their loved ones, or whether thats learning and growing together. About the role: The IT Support Manager will provide on-site, remote & telephone support, training and guidance for all users of the Athena Care Home network, systems, end … to all care homes in accordance with your role. Key Duties & Responsibilities: Be first line of enquiry for team members regarding basic PC user support and IT desk liaison. Management of all issued devices, such as mobile phones, laptops, tablets and point of care devices. Maintenance of inventory and more »

Technical Specification Support Manager Ventilation Products Job Title: Technical Specification Support Manager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M&E Contractors … Architects, Housebuilders, Local Authorities, Technical Support, Technical Sales, Technical Manager Area to be covered: National (based commutable to Northampton) Remuneration: £45,000 - £50,000 + 10% bonus Benefits: Hybrid company car + phone, laptop, pension, death in service x3 The role of the Technical Specification Support Manager … valves, grills 100% of your time will be spent generating specifications via architects, local authorities, M&E consultants/engineers and housebuilders Providing technical support to the external sales team Will be required to conduct CPD seminars Daily activity of company CRM system is essential When not out on more »

Job Title Technical Engineering Support Manager (Spindle Nose Tooling & Driven/Static Tooling) The Company GEWEFA UK are a long-established company acting as a UK distributor of high-end, quality spindle nose and driven tooling (and allied equipment) for the precision engineering industry. Based in Corsham, we … a successful and growing business with a short chain of command, that has a strong, communal ethos. You will be responsible for delivering technical support to our customers and your colleagues: Existing client relationship development and management to retain customers and expand sales provision through technical support and … our full range and on application solutions Processing quotations and sales orders for customers Customer account management regular contact, information provision Provide onsite customer support when required, as well as support via video calls and telephone/emails Participating in exhibitions, open houses and trade events when necessary more »

Application Support Manager An established Lloyd's Market insurer are looking to hire an Application Support Manager that can oversee the Application Support team that support a wide range of insurance based products that are either from third party vendors or have been built … in-house. As the Application Support Manager , you will need to have experience using applications such as Guidewire, Eclipse and other insurance applications and be able to manage the vendor support teams as well as the in-house support team. You will have been able to … oversee and support the team when incidents occur and be a pragmatic solutions based operator. Coming from a specialty insurance background you will have an understanding of dealing with internal customers, training and supporting the members of your team. Skills: Internal and external stakeholder management Solutions focused operator. 3rd more »

a diverse, friendly, dynamic culture - with a focus on internal promotion and developing our people. Scope of Role We are looking for a Salesforce Support Manager to come and lead our inhouse Salesforce support Teams and an outsourced service( for Salesforce incidents and enhancement requirement overflow). … of Salesforce enhancements and integrations, including their design, development or purchase, implementation, operation, and improvement. Reporting to our Global Head of IT, as Salesforce Support Manager, you will be working with all areas of our company to understand business requirements, prioritise resources and oversee the completion of required … and services, you'll ensure they are available and fit for purpose to meet our needs as we scale our business. As a Salesforce Support Manager, you will: Provide line management for the Salesforce support staff. Drive the strategy, scalability, innovation, and best practices for Salesforce and more »

ways of working and transitioning into a product-led organisation at scale.Together we are building a better BA (British Airways).Job DescriptionAs an Application Support Manager, you will be working with our Product teams in one or more of our domains within the BA Digital Delivery Team to … bring agile change to life and apply SAFe as an overarching umbrella.Purpose of the role The Application Support Manager holds a pivotal role within our organisation, ensuring seamless planning, implementation, and production support. You are entrusted with the accountability of coordinating closely with end-user clients to foster … robust relationships, and diligently responding to both critical and routine application support requests. Your role is instrumental in liaising with software vendors and consultants, ensuring that development and support processes are well-coordinated and align with the organisation’s standards and objectives. The candidate will exhibit a profound more »

to 90,000Sector: I.T. & CommunicationsJob Type: PermanentWork Hours: Full TimeContact: Jas GujralEmail: cv@nexusjobs.comTelephone: 020 7488 6900Job DescriptionWe are currently seeking a Senior IT Support Manager. In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions and … the full range of capabilities, and stay informed about new features and competitive solutionsTrain employees on both software and hardware, troubleshoot, and provide technical support when neededDevelop and execute disaster procedures, and maintain data backupsManage information technology and computer systemsIdentify problematic areas and implement strategic solutions in timePreserve assets … information security and control structuresProven working experience as an IT Manager or relevant experienceExcellent knowledge of technical management, information analysis and of computer hardware/software systemsExpertise in data center management and data governanceHands-on experience with computer networks, network administration and network installationQualifications for IT ManagerBachelor's degree more »

Atlas Workplace Services are looking for a Workplace & Operations Support Managerto join our Team in Milton Keynes. As theWorkplace & Operations Support Manager you will lead, manage and develop the Atlas Helpdesk and scheduling function, seeking continuous improvement through technology and process enhancements to ensure it is acknowledged … clients to ensure tasks are handled to their satisfaction, attending client meetings and providing reports as required to the client demonstrating Helpdesk performance; Provide support to the Account Management and Operational team, obtaining feedback to ensure customer needs and requirements are met and delivered through the Helpdesk service, nurturing … or more CAFM systems, ensuring client requirements and business needs can be met through the use of these systems, liaising with the Business Systems Support Team to implement enhancements; Report upstream on progress against key targets and objectives where the responsibility is that of the Helpdesk team; Oversee the more »

Job title: Learner Support Manager Reporting to: Interim Director Quality & Curriculum To support with the learner experience from recruitment to achievement and progression into employment. To support with the implementation and effective use of Ctrg -Skills e-learning systems and platforms which impact on the learners … with the Interim Director of Quality & Curriculum to deliver a service which leads on learner recruitment and the provision of customer focused advice and support services for prospective learner. To lead and manage the development of integrated and effective learner support through a range of services, ensuring that … all learner support services are of the highest standard and meet learner needs this will include enrichment and additional learning support. To work in collaboration with Quality Assurance Manager to drive forward the learner experience and to be proactive in identifying new initiatives for raising the profile of more »

The Application Support Manager provides management, strategic direction and mentorship for the team of Support Managers they are responsible for, ensuring objectives and measurements are met or exceeded and can demonstrate their management of the teams through regular management reviews and reporting. This is a strategic role … working across not only the service and support teams, but also collaborating and working effectively with other business areas. This includes product, development and all technical teams. This is a pivotal role in supporting our customers and ensuring our services are robust and client focussed. The Application Support Manager is accountable for the incident and service request management practice ensuring resolution to incidents within Service/Operational Level Agreements within the application support function. They specialise in product knowledge usage, configuration, deployment, and workflow. Working within support with both the Service Desk Manager more »

IT Support Manger (1 Year FTC) Salary + Bonus The IN Group 1 Year FTC Hybrid working, City of London The IT Support Manager leads the team of IT Support Technicians to provide outstanding service to our clients and is responsible for managing day-to-day … operations, developing and implementing IT support processes, ensuring that our clients receive the highest quality support and ensuring the delivery of high-quality IT services that meet the needs of the business. You will be joining The IN Group, a global organisation within the Recruitment and Talent Advisory … sector with six brands within our group. You will be part of the IT Support team who are a key part of our technology team that support the wider business in ensuring IT services are managed services effectively. Skills & Experience Experience within an IT Support Manager more »

IT Support Manager Franchise Brands Location – Milton Keynes Full time permanent Salary £45-60K DOE + benefits Office Based We are looking for an experienced IT Support Manager for our business, Franchise Brands. Franchise Brands is an international, multi-brand franchisor focused on building market … trading histories: Metro Rod, Metro Plumb, Willow Pumps, Filta, and more recently, Pirtek in Europe - all of which benefit from the Group’s central support services, in particular; Franchise Support, National Sales/Account Management, Information Technology, Marketing, Finance, Recruitment and HR. What does it entail? This is … IT Head Office based in Milton Keynes. Working across the entire Franchise Brands group the role will be primarily responsible for managing the IT support and helpdesk function within the business. Overseeing our security and auditing processes to ensure permissions are assigned as and only when necessary. There are more »

IT Support Manager – Hedge FundIT Support Manager – Hedge Fund 100,000 Plus BonusQuant Capital is urgently looking for an IT Manager to join our high profile client.Our client is a well known global High Frequency Trading firm. They value technology especially the opensource variety as … engineers in an effort to best align technical solutions with the schedules and analytic needs of various strategies.The role: • Managing a small team of Support Engineers • Supporting a range of Dell, HP and Oracle servers. • Supporting NAS devices • Support and configuration of Cisco switches and CheckPoint firewalls (externally … supported). • Support of all Windows desktops, laptops and printers/MFPs. • Network support including all power and cabling, patching, WAN links and Data Centres. • OS and Application patching of all Windows servers, desktops and laptops using Manage Engine. • Ensure all servers have valid warranties. • Managing the maintenance more »

mission is clear: to lead the charge towards a future of accessible and clean energy for all. The Role 🎈 Join them as a Customer Support Manager, where you'll play a pivotal role in ensuring the seamless operation of their customer support function. Whether you're a … seasoned support professional looking to step into a management role or have experience setting up and managing support teams, this could be a fantastic opportunity for you. Responsibilities 🙌 Oversee front-line support for their platform, ensuring exceptional service delivery. Manage and analyse support costs and KPIs … to drive continuous improvement. Implement and refine support processes, enhancing user experience. Develop FAQ documents, videos, and SOPs to streamline support operations. Engage with the community through forums and provide timely responses to queries. Conduct training sessions for customers and support teams as needed. Periodically assess support more »

for optimizing energy efficiency and other- resource consumption within resilient, reliable ICT infrastructure. Uptime Institute is seeking a dynamic and experienced SALES AND MARKETING SUPPORT MANAGER to join our innovative team. The successful candidate, working in conjunction with the Uptime Institute team and the global ICT community will … a talented individual who is passionate about driving product innovation and shaping the future of data center resiliency. Position Description : The Sales and Marketing Support Manager is responsible for working closely with the EU SalesTeam in the preparation of quotations, work orders and proposals for Uptime Institute Professional … pricing is applied to all quotations and proposals, (ii) customer billing is done in a timely fashion and (iii) outstanding debtors are managed appropriately. Support the European sales team to ensure timely and accurate completion of monthly and quarterly forecasts and pipeline reports. Providing training and guidance where required. more »

global force, employing over 10,000 professionals worldwide. With strategic hubs in Hertfordshire and London, we are urgently on the hunt for an Application Support Manager to fortify our expanding team. This pivotal role demands accountability in supporting, maintaining, and elevating our business applications, ensuring seamless application enhancements … and upgrades. The ideal candidate, our Application Support Leader, will epitomize flexibility, adaptability, and an unwavering commitment to delivering excellence in business-critical application support. Leading by example, they will oversee, mentor, and empower development, support, and operations teams, as well as collaborate closely with business leads and more »

This is an exciting opportunity to join our client, a global leader in motion capture systems, as a Support Delivery Manager. In this role, you'll lead a team responsible for customer and internal support across various regions. Reporting to the Head of Global Sales, your responsibilities include … line management, customer support, system installation, training, budgeting, recruitment, reporting, and ensuring quality and regulatory compliance. As the Delivery Support Manager you will be offered an attractive base salary, a 10% company pension, 25 days annual leave, life & medical cover, and health insurance. **Requirements:** Management experience in … technical support and customer service. Experience working within hardware or software engineering Experience in scheduling teams for international travel. Proficiency in Quality Management Systems and SLA/KPI development. Strong communication skills. If you are interested in discussing this position further or similar roles don't hesitate to get more »

Client Support Team Manager Manchester Blink is here to shake things up. Our widely-acclaimed online portal and UK-based team are the power behind the payment platform revolution. At Blink, we continuously 'explore the possible' by constantly challenging convention, innovating and utilising the latest technology. We want … a natural leader with a knack for problem-solving and a passion for technology? We're seeking a dynamic individual to lead our Client Support Team, where technical expertise meets top-notch customer service. This role demands a proficient individual who can adeptly handle customer queries, foster strong client … relationships, delve deep into our technology and vision, all while effectively managing and inspiring our support team. We’re seeking an individual who thrives in competitive environments, exudes high energy, and is ready to be the cornerstone of our team's success!🌟 Key Responsibilities: Leadership responsibilities for the Client more »

Problem Manager - 3rd Line Support - Lead, Trends Reading - (2 days remote a week) £45k + bonus + benefits A leading technology focused manufacturing company, who's product widely services a huge section of the major global industries, are looking for a Problem manager/3rd Line support Lead. As Problem Manager and 3rd Line Team lead , you will be responsible for defining, managing and enhancing IT Problem Management processes in line with ITIL principles to ensure a high level of customer service is achieved and maintained. Providing 3rd line support across all technologies of … the managed service portfolio and managing a team of driven individuals. To be considered for the Problem manager position, you will need experience of : An IT service desk. 3rd Line support Problem/incident Management Managing a team of 5 or more people Desktop, Networking, Server experience. ITIL more »

Job Description We are currently seeking a Senior IT Support Manager. In this role, you will perform support for our employee population, analyze our current systems and assets, recommend and implement solutions and upgrades, and provide training. Our ideal candidate has extensive knowledge of network maintenance, experience managing … critical IT tasks and systems administration • Research and evaluate emerging technologies, hardware, and software • Track and maintain hardware and software inventory Responsibilities for IT Manager • Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure • Help define IT … full range of capabilities, and stay informed about new features and competitive solutions • Train employees on both software and hardware, troubleshoot, and provide technical support when needed • Develop and execute disaster procedures, and maintain data backups • Manage information technology and computer systems • Identify problematic areas and implement strategic solutions more »

An exciting opportunity has arisen for an Internal Sales Support Manager – Sat Comms & Broadcast to join this world leading Distributor of Electronic Components & Systems, based in Basingstoke. This role will manage the day to day smooth operation of the Sales Support Function. The position of Internal Sales … Support Manager – Sat Comms & Broadcast will be a vital support to the external sales team in the Satellite Communications and Broadcast Division of the business. This is a re-active sales role, supporting pre and post sales in line with company growth targets. Requirements of a Internal … Sales Support Manager – Sat Comms & Broadcast: - Strong background in technical knowledge of Sat Comms and Broadcast products and systems - Excellent customer service and communication skills - Able to understand customer requirements - Work closely with external sales and operations - Strong attention to detail - Support large projects including customer bids more »

Finance and Business Support Manager Hybrid – ideally minimum of 2 days per month in Basingstoke HQ Full time, permanent Salary – £40k P/A ‘World’s first Human Parity Performance AI Assistant” Our client, ICS.AI Ltd, is the UK’s leading provider of Artificial Intelligence Transformation services for … new reality. In the era of Generative AI and Copilot technology and due to rapid growth, they are now seeking a Finance and Business Support Manager to join their dynamic and fast paced AI business. Responsible for both financial and broader business support areas, you will maintain … financial health and operational efficiency and wear multiple hats - engaging in diverse tasks that span financial management, HR, and office administration. Finance and Business Support Manager , the role: Handling all aspects of financial transactions – accounts payable and receivable as well as general ledger Ensuring accurate and timely reconciliation more »

Bramwith Consultinghttps://www.bramwithconsulting.com/Energy Trading Application Support Manager - 75k basic + 20-30% bonus Leading Gas & Power Trading House, focused on renewable energy generation and award-winning CSR, seeks an Energy Trading Application Support Manager to take full accountability for support services … includes a strong flexi-working policy and 3 days working from home (2 days in their Central London office) as standard.The Energy Trading Application Support Manager will report into the Head of Energy Trading IT in a hands-on functional leadership role, providing a range of first, second … and third-line support services to the Front, Middle and Back Office. Key to the role, the Energy Trading Application Support Manager must be able to balance stakeholder management alongside team leadership and line management.The application portfolio includes applications used in the full energy trading lifecycle as more »

PermanentSurrey, UKPosted 3 days ago10420SR Market + Excellent BenefitsApplications Support Manager – SurreyApplication Support Manager – Surrey – Hybrid Working – Our client, a stable and successful Surrey-based company, is looking for an experienced Applications Support Manager to look after a team of Application Engineers. You will … have experience in the following: –To maintain minimum downtime for critical business applications.Worked within the commercial sector.Work with business SLA’s and manage the support engineers to ensure these are met along with external suppliers.Have an understanding of application architecture.To provide ad-hoc development upgrades as requiredAbility to Project more »

The North East, Cumbria and Yorkshire Regional Spinal Cord Injury Rehabilitation Network, hosted by South Tees Hospitals NHS Foundation Trust, is seeking a Project Support Manager to support the Network Management Team which includes The Chair, Regional Operational Delivery Network Manager, Clinical Lead and Education and … Training Lead. An exciting opportunity has arisen to join and support the ongoing establishment of a new Spinal Cord Rehabilitation Network across the North East, Cumbria and Yorkshire. The Network is looking for an excellent Support Manager to join their relatively new and growing team. The management … completed applications. Main duties of the job This is a varied and exciting role, the primary aims of which will be: to provide administrative support to the Management team (The Chair, Regional Operational Delivery Network Manager, Clinical Director, Lead Nurses and Managers) to manage network events to support more »