1 to 25 of 41 Permanent Technical Support Jobs in England with Remote Work Options

Supplier Technical Product Support Engineer Salary: Up to £37,000 (depending on experience) Location: Doncaster Contract: Permanent We are looking for a Technical Support Engineer (Supplier facing)to join our Engineering team based at our Head Office site in Doncaster. Hybrid working is in place for … this role. Reporting into the Principal Technical Support Engineer you will ensure that customer product and procurement support engineering needs are identified and supported for a wide range of products and services within national and overseas markets. This role is supplier facing and you will be expected … to make engineering/technical decisions with suppliers on behalf of the customer and Unipart Rail. You will need to evaluate and mitigate risk at an appropriate level in line with company process and procedures. Main Responsibilities: Technical Service Delivery Assist in the development and implementation of the more »

Technical Support Engineer/Applications Engineer/Instrumentation Engineer/Service Engineer/Instrumentation Specialist required for a global manufacturer located in Wellingborough, Northamptonshire. The Technical Support Engineer/Instrumentation Engineer/Applications Engineer will provide technical support and site support (includes international … to £50,000 dependent on experience. Bonus scheme. Hybrid working 34 days holiday (including bank holidays) Increasing with service. Pension Responsibilities: You will provide technical support to customers with instrumentation and flow meters going into a range of process industries including oil & gas, chemical, refineries, food manufacturing, shipping … and other industries. Responsible for first line support for technical queries and problem-solving Working together with Product Management to resolve technical and application problems Support customers with faults remotely, travelling to international sites for troubleshooting if required. Support Service in analysing faults Assisting in more »

Job Title: French speaking Technical Support Specialist Location: Feltham, UK (Hybrid Basis) Salary: £27,500 - £29,500 per annum + Discretionary Annual Bonus Are you a fluent French speaker with a passion for providing exceptional technical support? Do you thrive in a dynamic, customer-focused environment … technology company dedicated to providing innovative solutions to their customers. With a strong focus on customer satisfaction, they are committed to delivering top-notch technical support services to their global clientele. Position Overview: We are seeking a talented and enthusiastic French speaking Technical Support Specialist to … join our client’s team near Feltham. In this role, you will be responsible for delivering high-quality technical assistance to our client’s French speaking customers. You will have the opportunity to utilize your IT technical support skills while providing exceptional customer service. Key Responsibilities: Provide more »

st Line Technical Support Engineer, Bournemouth, £28,000 As a Technical Support Engineer within this software solutions company, you will play a crucial role in supporting with technical issues for customers. With opportunities to progress your career, the team fosters a growth environment where development … software company which began as a small family business and evolved into a global force. They understand the need for flexibility and as a Technical Support Engineer you will receive hybrid working, as well as private medical insurance, company sick pay, enhanced pension scheme and free onsite parking. … Technical Support Engineer Responsibilities Incoming support queries from customers. Ownership of support issues. Troubleshoot, resolve, and document support queries. Onboarding of customers. Liaising with departments to resolve outstanding issues. Skills & Experience Required Network troubleshooting skills. Windows and Linux server experience. Group Policy and Active Directory. more »

Technical Support Engineer Technical Support Engineer required for a global leader of HVAC solutions. This is an exciting role that will lead to Technical Support Manager, Technical Manager, Technical Sales or similar within the business. This is suitable for a Mechanical Engineer … systems Package: Salary £30,000 to £50,000 depending on experience Hybrid working 33 days holiday Private health insurance Enhanced private pension Responsibilities: Provide technical support to customers via phone, email, or in-person, addressing inquiries and troubleshooting issues Diagnose and resolve technical problems with heating systems … equipment Offer expert guidance on product installation, maintenance, and operation to clients and team members Work closely with the engineering and sales teams to support customer needs and deliver solutions Maintain accurate records of customer interactions and technical issues in the support system Participate in product training more »

independent IT reseller providing IT security products and services to a wide variety of customers in the UK and Europe recruit for a Senior Technical Support Analyst. They pride themselves on providing a world class leading consultancy, deployment, and support services through focused customer engagement. You will … work alongside a Technical Support Analyst and report into the Head of Technical Services. You will be part of an established yet expanding company that continue to drive their success and increase their market share. Salary £35.000+ (neg) Comprehensive benefits Remote Head office: Farnborough Overview: The Technical Services team provide a wide range of services to their customers, providing both proactive and reactive technical support as well as implementing new technical solutions and, on completion, ensuring an efficient and complete transition into BAU operation. In this role as part of the technical more »

Junior/Trainee IT Support/Technical Support Stamford £12.91 per hour plus benefits Are you a tech enthusiast who is looking for an opportunity to use your knowledge to resolve customer issues and solve problems? We have a great opportunity for a Junior/Trainee IT … Support/Technical Support candidate to join our Client's growing business. You will be responsible for handling technical support queries from customers, remotely investigating IT issues and trying to resolve software problems. Who are we looking for: Great customer service skills Good IT knowledge … with an interest in technical systems A strong work ethic, happy to work in a team environment You may be working in a Technical Support Agent or IT Support role at present and are looking for a change. You may be working in a customer service more »

Helpdesk Technical Support Technician | 1 st Line Our client is a market leader in the development, manufacture and supply of advanced POS Products and industrial weigh labelling equipment into the worlds food processing industries and major retailers.They are a solutions provider to the major retail industry for Point … used by many of the worlds leading global food processing and distribution companies. Working alongside both the retail & industrial teams to provide first line technical support to both our customers and field engineers. We are looking for someone with energy and enthusiasm who likes working with technology and … people. Full training on products will be provided. Essential Job Responsibilities Reporting to the Lead Technical Support Technician the Helpdesk Support Technician performs the major functions listed below.All training will be given, however a person with a good interest in technology and fundamental IT skills would be more »

German Speaking Technical Support Location: Sunbury-on-Thames Salary: £27,500 - £29,500 + Bonus + Benefits Hours: Mon - Thu 8am - 5pm, Fri 8am - 3pm (HYBRID: Working from home Mondays and Fridays) My client based in Sunbury on Thames is looking for a Technical Support Specialist … assisting customers with product questions and problems via phone, email and live chat. Duties: Handle customer requests from distributors, resellers and end users regarding technical issues and product questions. Technical requests are received in the form of email, Web Form, Live Chat, social media or from other departments. … These are to be dealt with in a professional, courteous, and timely manner. Manage the Technical Support CRM requests ensuring that a 24-hour response is achieved. A 2-hour response is required on some high-profile requests. Resolve customer queries by gathering appropriate information from the customer more »

st Line Technical Support Service Desk (Mandarin Speaking) Position: Permanent Business: Music Concierge Worldwide Reporting to: Technical Operations Manager Location: Hybrid, would suit someone based in or around Hertfordshire Salary range: £25,000 - £30,000 per annum ________________________________________________________________ About our agency Music Concierge is a best-in-class … retailers, leisure and health and fitness brands, including Hollywood Bowl, TGI Fridays, Puttstars, YHA & Paul Patisserie www.kaleidovision.co.uk Our sister agency spans other creative and technical disciplines, with a particular focus on wellness. www.earthskycollection.com Our technology platform One common technology platform underpins each agency’s operation, comprising music and media … opportunities. About this role We are looking for a dynamic individual to join our team working across all aspects of our music delivery and support systems. This is a varied role suiting someone with an interest in both music and content delivery as well as customer service. You will more »

Technical Support Specialist Location: Fully Remote or based in Daresbury HQ Salary up to: £45,000 + Company Benefits Full-time, Permanent We are delighted to be working with a versatile business whose main aim is to combat supply chain issues within manufacturing & engineering businesses. The software that … which will aim to improve the quality, delivery, and cost performance of suppliers. Due to company growth, they are now looking to add two Technical Support Specialists to work closely with the end customer to ensure that the portal has all the functionality required and ensure a seamless … delivery of the software. Technical Support Specialist Job Description Work with the customers and account management to define project goals and objectives & work with the delivery team to ensure that they understand the requirements fully. Fully understand the customers need to clarify their needs and translate them into more »

HVAC Engineer - Technical Support (AIR-CONDITIONING & CHILLERS) - west London, UK (with option of hybrid/homeworking) (MUST HAVE EXPERIENCE USING PRODUCT SELECTION SOFTWARE AND PRODUCT PRICING/SALES TOOLS) A new vacancy for a HVAC Engineer - Technical Support with European division of leading global manufacturer of … high-efficiency heating & cooling products. Based at the company's offices in the west London/Middlesex area, the HVAC Engineer - Technical Support will be responsible for providing technical support to its distributors, consultants and end users in the UK and Europe. Candidates should have an … engineering qualification in a relevant technical discipline (such as HVAC/R, Mechanical Engineering, etc), with at least 1yrs experience working with VRF/VRV and/or Refrigeration products in a role that has involved supporting customers and/or distributors. Key requirements: Relevant Engineering qualification (such as more »

Job Introduction Job Description forUnderwater Inspection Technical Support Assistant: NNL is where your understanding of reactors fuels the nation. As part of our Fuel Reactor & Reprocessing capability, you'll play a vital role in developing the UK fuel cycle in line with advances in new technology and new … processes. As old reactors reach the end of their lifespan, we need experts like you, with the technical skills to virtually model scenarios that not only enable us to explore new ways of managing the inputs and outputs of reactors, but also pave the way for the implementation of … will be able to work flexibly under hybrid arrangements, with some time required at Workington and Sellafield sites. Role Responsibility Main Responsibilities forUnderwater Inspection Technical Support Assistant: To work as part of the endoscope team carrying out underwater surveys at EDF sites. Maintain/service endoscopy equipment. Assist more »

Technical Support Consultant location: Didcot, fully remote but may require some site visits Pay rate: £45,000-£50,000p/a Hours: Standard office hours Our client have an exciting position available for a full-time Technical Support Consultant based Mandatory Requirements • 3+ years Oracle PLSQL … experience VB.net or C#, Web services and XML. • Knowledge/Understanding of ERP, Accounts Receivables or Credit Management • Ability to clearly document processes and technical subject manner and ability to liaise with technical and business colleagues • Confident and professional telephone manner Role Responsibilities • As a Technical Support Consultant you will be working within our support and development environment working closely with our Operations Director • You will be responding to incoming emails/calls and investigating and resolving reported issues using your application and database skills • Developing new procedures/packages in PLSQL to enhance our more »

Due to continued growth, Hutchinsons are delighted to recruit a newly created role for a Technical Support Advisor to join our Omnia team, joining this newly established team based in our Wittering office. You will be developing and maintaining expert level knowledge of Omnia, our market leading digital … farming platform, to enable you to provide high quality technical support to both internal and external users. KEY RESPONSIBILITIES Providing phone and email based technical support to a variety of users, troubleshooting issues and providing guidance to enable best use of Omnia and TerraMap Support … with effectively, communicating the status and escalating issues where required. Supporting with the production and delivery of on-going training to all users Providing support throughout the on-boarding process Actively seeking feedback on the platform, sharing any potential developments with the team This role will suit someone with more »

Our client are seeking a dedicated and motivated technical support specialist to join their expanding team based in Fareham. The technical support specialist will play a central role in supporting all departments with various technical aspects of their organisation . This is an exciting opportunity … or understand code (HTML or XML) would be highly desirable. This role is on-site in Fareham with Fridays working from home. Key responsibilities: Technical Issues First point of contact for technical issues for internal and external. Initial testing, reproducing and validating. Communicate with the CTO about issues … and create tickets in Jira for the development team to work on. Liaising with the support team on Jira tickets, work progress, prioritisation of tickets. QA Testing of resolved issues and managing their release to production. Responding to incoming queries from clients or members of the public by email more »

Company Overview Our client is the market leader in Print Management software and they're growing their Technical Support team in Bracknell. They're looking for Technical Engineers or Consultants from the Print Management space, who love technical troubleshooting and going above and beyond for customers … diverse working environment Tailored career development plan Position Overview… You will join a team of passionate trouble-shooters who love to take on complex technical issues, share knowledge with peers and go above and beyond for customers! Our client's customer base has a wide range of technical ability and you will be responsible for solving escalated technical issues from our associate team and taking on some of our most complex and tricky technical cases. There is no technical ceiling on this position as you will deal with a variety technical cases, facing more »

FRENCH SELECTION UK French speaking Technical Support advisor Salary: up to £29,500 p.a. (Depending on experience) + Bonus + Excellent benefits Location: Feltham, Middlesex Easy commute by public transport with South Western Railway (Waterloo, Vauxhall, Clapham, Wimbledon, New Malden, Norbiton, Kingston, Teddington, Fulwell, Hempton, Sunbury, Upper Halliford. … Company: Our client is a multinational tech company who develop, manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end … recording these findings for in house research. - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate technical customer issues as needed to the relevant departments - Attend regular staff meetings and provide reports as needed The Candidate: - Fluent in French (written & spoken more »

FRENCH SELECTION UK German speaking Technical Support Advisor Salary: up to £29,500 p.a. ( Depending on experience) + Bonus + Excellent benefits Location: Feltham, Middlesex Easy commute by public transport with South Western Railway (Waterloo, Vauxhall, Clapham, Wimbledon, New Malden, Norbiton, Kingston, Teddington, Fulwell, Hempton, Sunbury, Upper Halliford. … Company: Our client is a multinational tech company who develop, manufacture and sell IT products on a global scale Main Duties: To assist and support Customers with technical questions and problems while providing outstanding customer service The Role: - Respond to technical enquiries from distributors, resellers and end … recording these findings for in house research. - Keep up to date on products - Ensure all correspondence is recorded and kept up to date - Escalate technical customer issues as needed to the relevant departments - Attend regular staff meetings and provide reports as needed The Candidate: - Fluent in German (written & spoken more »

83zero is partnering with a growing IT Solutions Provider who is looking for a German Speaking Technical Support Engineer to join their team on a remote basis in the UK. Our client is an independent organisation, who specialise in providing IT solutions across the world. We're looking … for individuals from a technical background, who have pre-sales experience or are interested in breaking into a full Technical Pre-Sales role. Your Responsibilities Providing technical presales support by telephone, email and online assistance . Working on projects, performing scoping, sizing and planning on technical requirements. Attending joint onsite/remote meetings and conference calls to help with technical queries. Performing online training, demonstrations and webinars. Creating and running hands-on technical workshops, attending exhibitions and regional conferences. Assisting with the completion of tenders. Evaluating, testing and performing competitive analysis of software more »

mission is clear: to lead the charge towards a future of accessible and clean energy for all. The Role 🎈 Join them as a Customer Support Manager, where you'll play a pivotal role in ensuring the seamless operation of their customer support function. Whether you're a seasoned … support professional looking to step into a management role or have experience setting up and managing support teams, this could be a fantastic opportunity for you. Responsibilities 🙌 Oversee front-line support for their platform, ensuring exceptional service delivery. Manage and analyse support costs and KPIs to … drive continuous improvement. Implement and refine support processes, enhancing user experience. Develop FAQ documents, videos, and SOPs to streamline support operations. Engage with the community through forums and provide timely responses to queries. Conduct training sessions for customers and support teams as needed. Periodically assess support more »

As the Technical Support Center Engineer, you will be reporting to the Technical Support Center Manager (EMEA), responsible for providing 24/7 operational cover for all of our sites, 1st/2nd line support (being the first point of contact for client queries) whilst … using the SalesForce application to log, categorise and prioritise all support requests. NTT GDC EMEA are operating state-of-the-art Data Center facilities across the EMEA Region, providing highly resilient and energy efficient Data Center services, supporting business critical IT applications for some of the largest multi-national … within the next year and beyond. Your Responsibilities Excellent customer service skills and experience Use the SalesForce application to log, categorise and prioritise all support requests Professionally manage customer interactions both via phone and in writing Understand how Data Center services work (remote hands, provisioning, change/incident management more »

Technical Support Specialist - Hedge Fund - London My systematic trading client is currently seeking a Technical Support Specialist to join their support function, focusing on cross-asset data. This role offers a hybrid work arrangement, with three days spent in-office. The ideal candidate will possess … a strong drive, ambition, and a proven track record of effectively managing support tickets. Proficiency in receiving and logging tickets via JIRA, as well as accurately classifying them based on urgency, is essential. This position presents a significant opportunity to gain exposure within an exceptionally successful hedge fund. more »

9am until 5:30pm (Monday to Friday) Salary: £23,000 to £27,000 Job Reference: 35265 Polytec are looking for an enthusiastic 1st Line Technical Support person, fluent in both English and French, for our client based just outside Saffron Walden. You will deal with front line enquiries … you will work from home to cover a late shift from 3:30pm until midnight every third or fourth week. Responsibilities: * 1st Line IT Support for all incoming support enquiries * Troubleshooting basic areas of the company platform * Work with customers on live chat, e-mail, telephone and ticketing … services ensuring the best level of service possible * Incoming enquiries ensuring they are communicated to relevant teams * Escalate issues to 2nd Line and Technical Pre-Sales Team as necessary * Deliver handovers between the global 1st Line Technical Support Team. Requirements: * IT experience in a work environment * An more »

Supplier Technical Product Support Engineer Salary: Up to £37,000 (depending on experience) Location: Doncaster Contract: Permanent We are looking for a Technical Support Engineer (Supplier facing)to join our Engineering team based at our Head Office site in Doncaster. Hybrid working is in place for … this role. Reporting into the Principal Technical Support Engineer you will ensure that customer product... APCT1_UKTJ more »