26 to 50 of 50 Permanent Technical Support Jobs in the South East

Manila, we are a diverse team of highly trained team members who pride ourselves in delighting the customer. We are currently looking for a Technical Support Analyst to join our team. Reporting to the Technical Support Team Lead, you will be accountable for Incident, Change, Problem … Release management, providing technical analysis to Cargo related products, establish customer relationship and engage with them regularly. Responsibilities: Provide first level support through the effective management of all incoming customer tickets and queries. This includes, but is not limited to: Gather all pertinent information from customers to ensure … Provide in-depth analysis including testing, resolution where applicable & updating the customers timely Manage all incoming calls and emails Screen, categorize and prioritize the support mailbox for dispatching and coordinating with 2nd and 3rd level support within SLAs using ITSM software tools Track all calls and their status more »

Technical Support Specialist - Hedge Fund - London My systematic trading client is currently seeking a Technical Support Specialist to join their support function, focusing on cross-asset data. This role offers a hybrid work arrangement, with three days spent in-office. The ideal candidate will possess … a strong drive, ambition, and a proven track record of effectively managing support tickets. Proficiency in receiving and logging tickets via JIRA, as well as accurately classifying them based on urgency, is essential. This position presents a significant opportunity to gain exposure within an exceptionally successful hedge fund. more »

Technical Support Specialist – 2nd/3rd line Ashford, Middlesex Permanent - £32,000 - £35,000 + Additional remuneration for OOHs £250pw and Weekend shifts £225pd (1-in-8) 3 days per week Hybrid (following initial 3 months full time onsite). The Technical Support Specialist will have …/background ; Essential experience: to navigate and work efficiently using IT software. using inhouse CRM. Accurate ticket resolution. Document and maintain detailed records of support interactions and solutions. with 3rd parties with 2nd/3rd line queries effectively to competition. Patient with excellent customer service skills/commercial awareness more »

New Role! The iSeries Support Administrator will be supporting critical live services and will be expected to get incidents resolved in a timely manner. Tickets will originate from the Service Desk for the key Custom business systems across the IBM estate. The key purpose of this role is to … smooth and simple process when dealing with live system issues, maintaining visibility, tracking live issues and working closely with key internal stakeholders. The iSeries Support Analyst must also ensure that the team adhere to all agreed service level agreements and highlighting capacity and service issues early. Responsibilities Incident Management … All support requests raised to the support team will be managed within agreed service levels. Monitoring of the tickets and environment ensuring we stay on top of issues and lead incident calls Information Management: Building a team Knowledge base that is easy to understand and usable by junior more »

client, a leading provider of foreign-language versioning services seek a skilled individual with expertise in media workflows, automation, and asset management. As MAM Technical Support Engineer you will provide provide first-class end user support and be an escalation point for the help desk team. Another … skills in SQL, C#, Visual Studio SDK, and REST API integrations. To be considered you must have experience working with asset management systems and support, automation, transcoding, and QC systems at a technical and code level. You just have also have an understanding of Unix, Windows, and Apple … Matter Expert for asset management and related automation processes, receive a competitive salary and benefits package and have the opportunity to further develop your technical knowledge and career. This is a hybrid role working 3 days per week in offices in the heart of London. Only candidates eligible to more »

83zero is partnering with a growing IT Solutions Provider who is looking for a German Speaking Technical Support Engineer to join their team on a remote basis in the UK. Our client is an independent organisation, who specialise in providing IT solutions across the world. We're looking … for individuals from a technical background, who have pre-sales experience or are interested in breaking into a ful... APCT1_UKTJ more »

As a Telematics Support Engineer with this established, rapidly expanding business, you will play a crucial role in the development and enhancement of the company's telematics products. This challenging role requires an experienced Support/Applications Engineer degree qualified in computing or IT. Our client will also … market leading business has an employee centric culture offering ongoing personal development and great career prospects coupled with employment stability. Your responsibilities as Telematics Support Engineer: -- Provide Project Support: Actively participate in project meetings and new product introduction processes, contributing to effective planning and execution -- Supplier Collaboration: Work more »

3rd Line Support Engineer Company Overview 83zero is working with a leading IT consultancy that partners with global organisations to deliver IT operations along with business advancements through the adoption of new and innovative technologies. Our client partners with several international private businesses in shipping, real estate, energy, banking … Marble Arch) Private medical Company bonus Opportunities for professional growth and development Life Assurance Cycle to work scheme An intro to the 3rd Line Support Engineer role… You will be playing a crucial role in supporting the BAU IT for clients across the group. This role is vital in more »

SLA, aiming to avoid SLA failures. · Create and maintain knowledge articles and other documentation/procedures. · Coach and mentor other members of the team. · Support Service Desk Manager with routine tasks, covering; Desk Management, Business Reporting and Communication, substitute for SDM in IT Operations meetings About you: • Strong IT … Troubleshooting skills • Commitment to excellence - this is really important! • Strong system administration of critical IT systems • Support and administration of Apple devices • Support and administration using remote access software e.g., LogMeIn • Extensive experience in the following: o Microsoft based operating systems (emphasis on Windows 10/11 and more »

Business Overview MACDERMID ALPHA ELECTRONIC SOLUTIONS Through the innovation of specialty chemicals and materials under our Alpha, Compugraphics, Electrolube, Kester, and MacDermid Enthone brands, MacDermid Alpha Electronics Solutions provides solutions that power electronics interconnection. We serve all global regions and more »

Summary: The ESI Litigation Support Analyst is responsible for all aspects of eDiscovery related to the analysis, processing, and production of electronic data. Works closely with TLS Project Managers and Project Coordinators to ensure ESI requests are properly performed according to the specifications and deadlines are met. Responsible for … Basic SQL queries, updates, and reporting Basic ingestion, searching, and exporting of data using Digital Reef and LAW PreDiscovery About You As a Litigation Support Analyst you are a: Creative thinker – You are curious and unafraid to ask questions Innovator – You are willing to initiate changes and introduce new … eager to grow in a fast paced entrepreneurial environment Highly analytical, enjoys working with computers About TransPerfect TLS provides a comprehensive set of legal support solutions to help our clients, both law firms and corporations, achieve their goals. To ensure we can do that, we employ an elite team more »

Technical Support Engineer | Work from home with occasional travel to our Basingstoke office | Full Time | £33,000 per annum Are you a self-motivated, enthusiastic individual with a keen desire to develop your IT knowledge and skills? Our client, a distinguished Microsoft Solutions Partner, has an exciting opportunity … for you to join their small, but growing, Managed Service team as a Technical Support Engineer. Our client specialises in providing transformative services focused on Microsoft Cloud solutions, including Office 365, Business Apps, Mobile Device Management, Operations Management, and Azure. They are dedicated to enacting change, achieving outcomes … of Microsoft Cloud Technologies, M365, Azure and Windows operating system. Qualifications in these technologies would be desirable, but not required, although experience in IT Support for at least 4 years is a key requirement. You will be a highly motivated, well organised with a ‘can do’ attitude, have a more »

Technical Support Consultant location: Didcot, fully remote but may require some site visits Pay rate: £45,000-£50,000p/a Hours: Standard office hours Our client have an exciting position available for a full-time Technical Support Consultant based Mandatory Requirements 3+ years Oracle PLSQL … experience VB.net or C#, Web services and XML. Knowledge/Understanding of ERP, Accounts Receivables or Credit Management Ability to clearly document processes and technical subject manner and ability to liaise with technical and business colleagues Confident and professional telephone manner Role Responsibilities As a Technical Support Consultant you will be working within our support and development environment working closely with our Operations Director You will be responding to incoming emails/calls and investigating and resolving reported issues using your application and database skills Developing new procedures/packages in PLSQL to enhance our more »

Technical Support Engineer in the HVAC sector required to provide application and pre-sales project technical support for the sales team and customers EG for AHU and Heat Pumps selection and quotation… So, Do you have applied knowledge in AHUs (Air Handling units), Heat Pumps, and … on going benefit of training at your fingertips through remote sessions available daily or in person sessions multiple times a week!! In this HVAC Technical Support role you will: Provide application and pre-sales project technical support for the HVAC sales team and large commercial and … residential customers Provide customer support on AHU, AC, Chillers, and Heat Pumps product selection and quotations Liaise with the factories, technical, contracts and pre-sales teams when required Provide ongoing customer support throughout the ordering and delivery procedures Issuing of order acknowledgments Sizing of residential heat pumps more »

Technical Support Analyst - Hatfield Company Overview: Join a dynamic and forward-thinking organization at the forefront of innovation! Our client, a leading technology-driven company, is seeking a talented and experienced Technical Support Analyst with expertise in Power Automate and SharePoint to join their passionate team. … a challenging role that offers career growth and a competitive salary of up to £40,000, then this is the opportunity for you! Position : Technical Support Analyst - Power Automate & SharePoint Salary: Up to £40,000 per annum Responsibilities: As a Technical Support Analyst, you will play … a pivotal role in ensuring the smooth operation of our technical systems. Your responsibilities will include: Providing expert technical support for Power Automate and SharePoint platforms. Troubleshooting and resolving issues related to system functionalities. Collaborating with cross-functional teams to enhance system performance. Offering training and guidance more »

Job Title: 3rd Line Technical Support Engineer Location: Bicester/Remote (initially WFH with client sites visits around the Oxfordshire area) Salary: £38,000- £42,000 (DOE) My client, an established MSP is looking for an experienced 3rd Line Engineer to join their team. You will be responsible … for supporting the IT infrastructure of all our customer base including server, storage, network, data, and applications. Responsibilities: 3rd line support- via telephone/email/ticketing systems Troubleshooting of hardware/software issues Maintenance and implementation of client infrastructure & servers Diagnosis and resolution of issues and tickets Regular …/WAN (routers, switches, Wi-Fi, firewall) Communications (VOIP, Leased Lines) Dell/HP Server Hardware This is a great opportunity for an experienced Support Engineer with an MSP background to get involved in providing support to SMEs across different industries. If you are interested, please respond with more »

IT Support | Technical Support | 2nd Line | Desktop The role will be onsite in Kidlington. As the IT Support Analyst, you will be required to undertake technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company … s business with the minimum of disruption. You will be providing 1st and 2nd line support with the opportunity to work in 3rd line once trained and developed. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop PCs Support … the resolution of issues, problems, service requests and changes. Maintain an inventory/database of IT hardware and software Liaise with third party IT support Companies and vendors Support of key functional areas across Microsoft Office 365 cloud applications and services, client platform technologies, enterprise device management and more »

Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry. Within the Technical Support team, you will play a crucial role in … providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs. Key Responsibilities: Provide technical assistance and support to customers via phone, email, and chat channels. Diagnose and troubleshoot technical issues related to our video telematics products and IoT … devices. Escalate complex issues to the Technical Support Team Lead for further investigation and resolution. Document customer interactions, including issue details, troubleshooting steps, and resolutions, in our ticketing system. Collaborate with internal teams, including the Product Group and Account Management, to address customer concerns and provide feedback on more »

German Speaking Technical Support Location: Sunbury-on-Thames Salary: £27,500 - £29,500 + Bonus + Benefits Hours: Mon - Thu 8am - 5pm, Fri 8am - 3pm (HYBRID: Working from home Mondays and Fridays) My client based in Sunbury on Thames is looking for a Technical Support Specialist … assisting customers with product questions and problems via phone, email and live chat. Duties: Handle customer requests from distributors, resellers and end users regarding technical issues and product questions. Technical requests are received in the form of email, Web Form, Live Chat, social media or from other departments. … These are to be dealt with in a professional, courteous, and timely manner. Manage the Technical Support CRM requests ensuring that a 24-hour response is achieved. A 2-hour response is required on some high-profile requests. Resolve customer queries by gathering appropriate information from the customer more »

Technical Support/1st line Helpdesk Hours of work: Monday to Friday 9am to 5pm Location: Wickham area Salary: £24000- £26500 Plus, fantastic benefits which include the following: 28 days holidays (Successful candidate will get 1 additional day’s leave per year they are with the company) Private … well-established business who are based in the local area. Due to the growth plans out client is looking to recruit a 1st line Technical Support advisor to join their IT department. As 1st Line Technical Support/IT Helpdesk you will be responsible for Technical Support/1st Line Helpdesk responsibilities include the following: Assisting clients with any technical issues that they have with their software. Answering calls and e-tickets from external clients to manage any IT related issues. Communicating with clients via email, chat and phone while documenting specific incident more »

Fantastic entry-level role to join a thriving product development company as a Technical Support Engineer. You will be responsible for providing second-line support to external distributors and customer service engineers for cutting-edge control systems. This Technical Support Engineer role will involve supporting … from initial concept through to delivery. This role provides an exciting opportunity to work with industry-leading companies and showcase innovative products and services. Technical Support Engineer essential requirements: Solid IT skills. Technical problem-solving. Excellent communication skills. Ideally, a driving license or learning to drive. Technical Support Engineer desirable skills: Software Testing experience, such as familiarity with testing methodologies and tools ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Position : Technical Support Engineer Location : Southampton Salary more »

Company Overview Our client is the market leader in Print Management software and they're growing their Technical Support team in Bracknell. They're looking for Technical Engineers or Consultants from the Print Management space, who love technical troubleshooting and going above and beyond for customers … diverse working environment Tailored career development plan Position Overview… You will join a team of passionate trouble-shooters who love to take on complex technical issues, share knowledge with peers and go above and beyond for customers! Our client's customer base has a wide range of technical ability and you will be responsible for solving escalated technical issues from our associate team and taking on some of our most complex and tricky technical cases. There is no technical ceiling on this position as you will deal with a variety technical cases, facing more »

Technical Support Construction Products Office based Welwyn Garden City Progression and development opportunities £35k basic , Bonus , pension, 26 days holiday, life insurance, healthcare cash plan , profit share, Company Overview: Join a leader in the construction industry at the forefront of innovation and excellence! My client is a dynamic … and rapidly growing construction firm dedicated to delivering high-quality projects on time and within budget. They are seeking a talented Technical Support Specialist with expertise in AutoCAD to join the team and provide support in design and engineering. Position Overview: As a Technical Support Specialist specializing in AutoCAD, you'll play a crucial role in the design and engineering department. You'll provide technical support, troubleshooting assistance to external customers , ensuring the seamless integration and utilization of AutoCAD software in our projects. This role offers a unique opportunity to leverage your more »

Role: IT Technical Support Engineer/Specialist Working hours: Monday to Friday 0900-1730. Some weekend work available. Job type: Full time with potential overtime Job Description: We are looking for an IT technician to join our fast-growing Managed Service Provider. There will be the potential more »

Technical Support Consultant BI/Reporting/ERP BI Tools Reporting/Relational Databases - Data Warehousing Have you ever wanted to work for a top organisation providing business intelligence solutions for industries such as Aerospace & defence, financial, pharmaceutical, Healthcare and government bodies around the world? The company based … after a training and bedding in period. ***They will also consider fully remote for Cyberquery/Cyberscreen experience*** The successful candidate will be: -Providing support to customers and assisting with software installations and configurations across various platforms. -Managing the full life cycle of business intelligence and reporting projects for … this sounds like the role for you then send your CV through now for more information and a chance at interviewing for this role. Technical Support Consultant BI/Reporting/ERP more »