Technical Support Jobs in the South East

Technical Support
England > South East

The median Technical Support salary in the South East is £32,500 per year according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 180 306 354
Rank change year-on-year +126 +48 -58
Permanent jobs requiring a Technical Support 244 111 136
As % of all permanent jobs advertised in the South East 1.46% 0.74% 0.68%
As % of the Job Titles category 1.56% 0.82% 0.71%
Number of salaries quoted 215 50 101
10th Percentile £23,700 £26,000 £21,250
25th Percentile £27,250 £29,000 £26,000
Median annual salary (50th Percentile) £32,500 £42,500 £32,500
Median % change year-on-year -23.53% +30.77% -
75th Percentile £43,750 £48,375 £42,500
90th Percentile £52,500 £56,400 £47,500
England median annual salary £33,500 £37,000 £31,500
% change year-on-year -9.46% +17.46% -3.08%

All Permanent IT Job Vacancies
South East

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South East with a recognized job title 15,676 13,491 19,184
% of permanent jobs with a recognized job title 93.90% 90.50% 96.41%
Number of salaries quoted 11,332 8,454 12,614
10th Percentile £27,500 £29,750 £30,000
25th Percentile £36,000 £40,000 £40,000
Median annual salary (50th Percentile) £50,000 £55,000 £55,000
Median % change year-on-year -9.09% - +10.00%
75th Percentile £65,000 £71,250 £70,000
90th Percentile £77,500 £85,000 £82,500
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Technical Support
Job Vacancy Trend in the South East

Job postings that featured Technical Support in the job title as a proportion of all IT jobs advertised in the South East.

Job vacancy trend for Technical Support in the South East

Technical Support
Salary Trend in the South East

3-month moving average salary quoted in jobs citing Technical Support in the South East.

Salary trend for Technical Support in the South East

Technical Support
Salary Histogram in the South East

Salary distribution for jobs citing Technical Support in the South East over the 6 months to 5 May 2024.

Salary histogram for Technical Support in the South East

Technical Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Technical Support within the South East region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Thames Valley +69 106 £34,000 -22.29% 24
Berkshire +41 45 £37,000 -12.94% 12
Buckinghamshire -3 40 £26,250 -41.67% 6
Hampshire -11 36 £35,000 -13.58% 7
Surrey +16 31 £34,000 +4.62% 4
West Sussex - 27 £28,000 - 4
Kent +12 22 £30,000 -35.48% 3
Oxfordshire +36 21 £36,032 +14.39% 6
Sussex - 13 £30,000 -
East Sussex +18 5 £30,000 -
Middlesex - 4 £60,000 -
Technical Support
England

Technical Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the South East

For the 6 months to 5 May 2024, Technical Support job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Technical Support in the job title.

1 73 (29.92%) Social Skills
2 60 (24.59%) Customer Service
3 48 (19.67%) Windows
4 32 (13.11%) Linux
4 32 (13.11%) SQL
5 31 (12.70%) Microsoft
6 28 (11.48%) Problem-Solving
7 27 (11.07%) Active Directory
7 27 (11.07%) MySQL
8 26 (10.66%) Azure
8 26 (10.66%) Microsoft 365
9 25 (10.25%) Manufacturing
10 24 (9.84%) SharePoint
11 23 (9.43%) Microsoft Office
12 21 (8.61%) TCP/IP
13 20 (8.20%) Wireless
13 20 (8.20%) Entra ID
14 19 (7.79%) Firewall
15 17 (6.97%) Degree
15 17 (6.97%) Python
15 17 (6.97%) Analytical Skills
15 17 (6.97%) Mentoring
15 17 (6.97%) PowerShell
16 16 (6.56%) SQL Server
17 15 (6.15%) Oracle
17 15 (6.15%) VoIP
17 15 (6.15%) Business Intelligence
17 15 (6.15%) Relational Database
17 15 (6.15%) Windows Server
18 14 (5.74%) ITIL

Technical Support Skill Set
Co-occurring Skills and Capabilities in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (9.84%) SharePoint
2 6 (2.46%) Microsoft Exchange
Applications
1 23 (9.43%) Microsoft Office
2 5 (2.05%) Microsoft Excel
3 3 (1.23%) AutoCAD
4 2 (0.82%) Revit
Business Applications
1 1 (0.41%) JDE EnterpriseOne
Cloud Services
1 26 (10.66%) Azure
1 26 (10.66%) Microsoft 365
2 20 (8.20%) Entra ID
3 4 (1.64%) SaaS
4 2 (0.82%) SuccessFactors
5 1 (0.41%) Azure Data Factory
5 1 (0.41%) Azure Table
5 1 (0.41%) Google Workspace
Communications & Networking
1 21 (8.61%) TCP/IP
2 20 (8.20%) Wireless
3 19 (7.79%) Firewall
4 15 (6.15%) VoIP
5 13 (5.33%) SNMP
5 13 (5.33%) SSH
6 8 (3.28%) 3G
6 8 (3.28%) 4G
6 8 (3.28%) LTE
7 6 (2.46%) VSAT
8 5 (2.05%) Remote Desktop
9 4 (1.64%) GPRS
9 4 (1.64%) Wi-Fi
10 2 (0.82%) Modbus
10 2 (0.82%) xDSL
11 1 (0.41%) DHCP
11 1 (0.41%) Internet
11 1 (0.41%) Network Security
11 1 (0.41%) VLAN
Database & Business Intelligence
1 27 (11.07%) MySQL
2 16 (6.56%) SQL Server
3 15 (6.15%) Relational Database
4 4 (1.64%) MongoDB
Development Applications
1 13 (5.33%) Eclipse
2 2 (0.82%) JIRA
General
1 73 (29.92%) Social Skills
2 25 (10.25%) Manufacturing
3 17 (6.97%) Analytical Skills
4 10 (4.10%) Military
4 10 (4.10%) Retail
4 10 (4.10%) Telecoms
5 8 (3.28%) Finance
6 6 (2.46%) Automotive
6 6 (2.46%) Electronics
7 5 (2.05%) French Language
7 5 (2.05%) German Language
8 4 (1.64%) Inclusion and Diversity
8 4 (1.64%) Marketing
8 4 (1.64%) Organisational Skills
9 2 (0.82%) Dutch Language
9 2 (0.82%) Games
9 2 (0.82%) Law
9 2 (0.82%) Legal
9 2 (0.82%) Public Sector
9 2 (0.82%) Swedish Language
Libraries, Frameworks & Software Standards
1 13 (5.33%) Ajax
1 13 (5.33%) AngularJS
1 13 (5.33%) CSS
1 13 (5.33%) HTML
1 13 (5.33%) JDBC
1 13 (5.33%) ODBC
1 13 (5.33%) REST
1 13 (5.33%) SOAP
1 13 (5.33%) Web Services
1 13 (5.33%) XHTML
1 13 (5.33%) XML
2 3 (1.23%) .NET
2 3 (1.23%) React
Miscellaneous
1 13 (5.33%) CMDB
2 11 (4.51%) Data Centre
3 8 (3.28%) Linux Command Line
4 6 (2.46%) Foreign Exchange (FX)
4 6 (2.46%) Self-Motivation
5 5 (2.05%) Low-Code
6 4 (1.64%) Driving Licence
6 4 (1.64%) IPTV
6 4 (1.64%) Management Information System
7 3 (1.23%) Replication
8 2 (0.82%) IoT
8 2 (0.82%) iPhone
8 2 (0.82%) NB-IoT
8 2 (0.82%) Onboarding
8 2 (0.82%) Renewable Energy
8 2 (0.82%) Video Conferencing
9 1 (0.41%) Fat Client
9 1 (0.41%) FMCG
9 1 (0.41%) Handset
9 1 (0.41%) Thin Client
Operating Systems
1 48 (19.67%) Windows
2 32 (13.11%) Linux
3 15 (6.15%) Windows Server
4 13 (5.33%) Unix
5 8 (3.28%) Windows Server 2012
6 4 (1.64%) Windows 10
7 2 (0.82%) Apple iOS
8 1 (0.41%) Android
Processes & Methodologies
1 60 (24.59%) Customer Service
2 28 (11.48%) Problem-Solving
3 17 (6.97%) Mentoring
4 15 (6.15%) Business Intelligence
5 14 (5.74%) ITIL
6 13 (5.33%) Continuous Improvement
6 13 (5.33%) Data Extraction
6 13 (5.33%) Database Tuning
6 13 (5.33%) ITSM
6 13 (5.33%) Network Management
6 13 (5.33%) OO
6 13 (5.33%) OOP
7 9 (3.69%) CRM
8 8 (3.28%) Antivirus Management
9 7 (2.87%) ERP
9 7 (2.87%) Geotechnical Engineering
9 7 (2.87%) Time Management
10 6 (2.46%) B2B
10 6 (2.46%) Coaching
10 6 (2.46%) Commercial Awareness
Programming Languages
1 32 (13.11%) SQL
2 17 (6.97%) PowerShell
2 17 (6.97%) Python
3 14 (5.74%) PL/SQL
4 13 (5.33%) Java
4 13 (5.33%) JavaScript
4 13 (5.33%) Perl
5 4 (1.64%) Bash
Qualifications
1 17 (6.97%) Degree
2 6 (2.46%) GCSC
3 5 (2.05%) Azure Certification
4 4 (1.64%) BPSS Clearance
4 4 (1.64%) CCNA
4 4 (1.64%) Cisco Certification
4 4 (1.64%) SC Cleared
4 4 (1.64%) Security Cleared
5 1 (0.41%) HNC
Quality Assurance & Compliance
1 8 (3.28%) SLA
2 6 (2.46%) QA
3 2 (0.82%) Cyber Essentials
3 2 (0.82%) ISO 14001
3 2 (0.82%) ISO 9001
4 1 (0.41%) GDPR
System Software
1 27 (11.07%) Active Directory
2 9 (3.69%) VMware Infrastructure
3 8 (3.28%) Hyper-V
4 7 (2.87%) Firmware
5 6 (2.46%) Virtual Desktop
6 4 (1.64%) Microsoft Virtual Server
6 4 (1.64%) Virtual Servers
7 1 (0.41%) Virtual Machines
Systems Management
1 13 (5.33%) WMI
2 8 (3.28%) Microsoft Intune
Vendors
1 31 (12.70%) Microsoft
2 15 (6.15%) Oracle
3 13 (5.33%) Splunk
4 11 (4.51%) Cisco
5 9 (3.69%) VMware
6 7 (2.87%) HP
7 4 (1.64%) HubSpot
8 3 (1.23%) SAP
9 2 (0.82%) Apple
9 2 (0.82%) Atlassian
10 1 (0.41%) Adobe
10 1 (0.41%) CheckPoint
10 1 (0.41%) Citrix
10 1 (0.41%) Dell
10 1 (0.41%) EMC
10 1 (0.41%) Google
10 1 (0.41%) JD Edwards
10 1 (0.41%) Palo Alto