1 to 25 of 36 Permanent Technical Support Jobs in the South East

An outstanding opportunity has arisen for a Technical Support and Design Engineer to join our Technical Support Team. This role requires a combination of technical expertise, excellent communication skills, and a passion for delivering solutions that exceed customer expectations. We are seeking a graduate with … a technical background and a business-winning mentality. This Technical Support and Design Engineer position will be based at our Head Office in High Wycombe, reporting directly to our Technical Support Team Leader. Key Responsibilities Produce and revise designs in AutoCAD MEP and Revit. Provide … technical support to the customers from mechanical, electronic, and control perspectives by responding to technical support tickets (PIDs), tracking PIDs through to resolution with agreed time limits, and diagnosing and troubleshooting technical issues. Provide technical and commercial support to the internal sales team. more »

Technical Support Construction Products Office based Welwyn Garden City Progression and development opportunities £35k basic , Bonus , pension, 26 days holiday, life insurance, healthcare cash plan , profit share, Company Overview: Join a leader in the construction industry at the forefront of innovation and excellence! My client is a dynamic … and rapidly growing construction firm dedicated to delivering high-quality projects on time and within budget. They are seeking a talented Technical Support Specialist with expertise in AutoCAD to join the team and provide support in design and engineering. Position Overview: As a Technical Support Specialist specializing in AutoCAD, you'll play a crucial role in the design and engineering department. You'll provide technical support, troubleshooting assistance to external customers , ensuring the seamless integration and utilization of AutoCAD software in our projects. This role offers a unique opportunity to leverage your more »

Technical Specification Support Manager Ventilation Products Job Title: Technical Specification Support Manager MVHR & Ventilation Products Industry Sector: Roofing Ventilation, Ventilation Ductwork, Ductwork, Heat Recovery Units, Attenuators, Ventilation, Ductwork, Dry Verge, MVHR, Heat Recovery, Mechanical Ventilation, Insulation, Specification Sales Manager, M&E Consultants, M&E Contractors, Architects … Housebuilders, Local Authorities, Technical Support, Technical Sales, Technical Manager Area to be covered: National (based commutable to Northampton) Remuneration: £45,000 - £50,000 + 10% bonus Benefits: Hybrid company car + phone, laptop, pension, death in service x3 The role of the Technical Specification Support … ducts, valves, grills 100% of your time will be spent generating specifications via architects, local authorities, M&E consultants/engineers and housebuilders Providing technical support to the external sales team Will be required to conduct CPD seminars Daily activity of company CRM system is essential When not more »

Technical Support/1st line Helpdesk Hours of work: Monday to Friday 9am to 5pm Location: Wickham area Salary: £24000- £25000 Plus, fantastic benefits which include the following: 28 days holidays (Successful candidate will get 1 additional day’s leave per year they are with the company) Private … well-established business who are based in the local area. Due to the growth plans out client is looking to recruit a 1st line Technical Support advisor to join their IT department. As 1st Line Technical Support/IT Helpdesk you will be responsible for Technical Support/Admin Duties & Responsibilities: Answering calls and e-tickets from external clients to manage any IR related issues. Communicating with clients via email, chat and phone while documenting specific incident level detail within a ticketing system Developing and maintaining a knowledge base of the enquiries you are more »

Technical Support Engineer Whitstable £28k - £31k DOE Monday Friday (early finish on Fridays) We are looking for a Technical Support Engineer to join our clients market leading organisation. If you have experience dealing with technical enquiries over the phone and via email , and are looking … to join an established, yet growing organisation , then this could be the role for you! As a Technical Support Engineer , you will be: Taking phone calls to deal with technical enquiries . Responding to technical requests via ticketing system . Dealing with incoming emails to both … direct inbox and group mailbox. Supporting managers to help with product training business wide. Generating reports from technical enquiries. Updating technical library for internal use. Any other duties required. To be successful in application of the Technical Support Engineer , you will have/be: Previous experience more »

Technical Support Engineer, X-Ray Imaging Systems Basic Salary £42,000 Excellent Benefits ***Excellent opportunities for experienced Service Engineers from a range of electronics/electro-mechanical systems backgrounds to join a market leading supplier of x-ray/CT imaging systems *** The Role – Technical Support Engineer, X-Ray Imaging Systems This market leader seeks to recruit a technically motivated and customer focused Technical Support Engineer, responsible for telephone and email technical support of a wide range of sophisticated x-ray imaging systems. Your Background – Technical Support Engineer, X … level Applications from service engineers from a broad base of sectors are welcomed as full and comprehensive product training will be provided The Company – Technical Support Engineer, X-Ray Imaging Systems My client is a well respected supplier of sophisticated imaging systems, trusted by security and defence organisations more »

We have a fantastic new opportunity within our Technical Support Team (Flooring and Tiling). This is a field based training delivery position for someone with passion and experience of working within the construction industry. The successful candidate will focus on promoting our products, delivering training and technical support in the Southern Central region of England. This would primarily include: Oxfordshire Hampshire Buckinghamshire Job Role: Promote the ARDEX Academy via training and seminar attendance Travel to customer and training sites will be required Delivering training to a mixture of stakeholders, including but not limited to: Main … Contractors, Sub-Contractors, Suppliers and Internal Colleagues To provide Technical support to all ARDEX GROUP brands within the UK and customers in the geographic territory To report accurately and effectively within agreed deadlines To communicate effectively with Area Sales, Business Development, Marketing, Customer Services and Departmental Heads To more »

German Speaking Technical Support Location: Sunbury-on-Thames Salary: £27,500 - £29,500 + Bonus + Benefits Hours: Mon - Thu 8am - 5pm, Fri 8am - 3pm (HYBRID: Working from home Mondays and Fridays) My client based in Sunbury on Thames is looking for a Technical Support Specialist … assisting customers with product questions and problems via phone, email and live chat. Duties: Handle customer requests from distributors, resellers and end users regarding technical issues and product questions. Technical requests are received in the form of email, Web Form, Live Chat, social media or from other departments. … These are to be dealt with in a professional, courteous, and timely manner. Manage the Technical Support CRM requests ensuring that a 24-hour response is achieved. A 2-hour response is required on some high-profile requests. Resolve customer queries by gathering appropriate information from the customer more »

Fantastic entry-level role to join a thriving product development company as a Technical Support Engineer. You will be responsible for providing second-line support to external distributors and customer service engineers for cutting-edge control systems. This Technical Support Engineer role will involve supporting … from initial concept through to delivery. This role provides an exciting opportunity to work with industry-leading companies and showcase innovative products and services. Technical Support Engineer essential requirements: Solid IT skills. Technical problem-solving. Excellent communication skills. Ideally, a driving license or learning to drive. Technical Support Engineer desirable skills: Software Testing experience, such as familiarity with testing methodologies and tools ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Position : Technical Support Engineer Location : Southampton Salary more »

Technical Support Manager - Engineering Basingstoke/hybrid ** Please note - this is an ENGINEERING Support role and not an IT support position ** £58k (neg dep exp) + car/allowance + generous benefits package Our globally renowned and respected client has been established for more than … years and specialise in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Technical Support … automated laboratory equipment associated with Clinical and Industrial markets across the whole of the UK. Reporting to the Director of Customer Service, the successful Technical Support Manager candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service and more »

Please note this role does not offer sponsorship. Job Description: IT Technical Support Analyst Oxford Full Time If you have previously applied for this position, please don't apply. About our team... Our company is a leading helicopter manufacturer and operates from Oxford, serving as Britain's civil … expertise in helicopter sales, bespoke completions, maintenance, and spares support. Our in-house engineering capabilities encompass design, customisation, installation, flight-testing, and certification, alongside technical support, maintenance, training, and spares supply for both civil and military applications. Description/Overall Purpose of the Job As an IT Technical Support Analyst, you will be responsible for performing first-line technical activities related to the installation and support of computer and associated equipment, ensuring seamless operations within the company with minimal disruptions. You will serve as the primary point of contact for all help desk requests more »

EPOS Technical Support Engineer High Wycombe £27,000 to £30,000 This is a fantastic opportunity for you, an experienced EPOS Technical Support Engineer, to join a fabulous company in High Wycombe. This position is 5 days in the office, Monday to Friday, but may move … to 4 days in the office and 1 weekend day from home. As the EPOS Technical Support Engineer, you will be responsible for: Providing first line remote support to EPOS system users. Answering direct calls and enquiries from users. Diagnosing and rectifying issues to meet user expectations. … developers where necessary. Assisting the implementation manager with remote EPOS system implementation tasks such as delivering remote training sessions and equipment setup support. Remotely support new members through their FPOS installations. Provide initial system tour and training to new members. This is a position which will grow as the more »

An industry leader in the design of complex electronics are looking for a Technical Support Field Engineer, My client designs and manufactures a range of innovative imaging, instrumentation and wireless communication electronics for various industries. My East Sussex based client are easily commutable from Hastings, Worthing, Brighton, Newhaven … Lewes, Crawley, Royal Tunbridge Wells and Horsham. As a Technical Support Field Engineer, you must be experienced in electrical/electronics engineering, ideally within the automotive industry. For the Technical Support Field Engineer position based in East Sussex, you will have some of the following experience … Electrical/Electronics experience in a field support role - Repairs on electrical, and electronic devices - Soldering, cable repairs and crimping - Full clean UK driving license or equivalent - Valid passport and ability and willingness to travel globally as required. This is an exciting opportunity for someone with a technical more »

Air Personnel are delighted to be supporting their aviation client for the role of IT Technical Support Analyst Description/Overall purpose of the Job As IT Technical Support Analyst will be required to undertake first line technical activities concerning the installation and support … equipment, ensuring the smooth running of the company's business with the minimum of disruption. You will be expected to act as first line support for all helpdesk requests and incidents. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop … PCs Support of Telephone Systems Configuration of telephone handsets Support of audio visual equipment, projectors and Video Conference facilities Manage the resolution of issues, problems, service requests and changes via the Helpdesk tool Audit of computers to ensure all software is authorised and licensed Maintain an inventory/ more »

Our client are seeking a dedicated and motivated technical support specialist to join their expanding team based in Fareham. The technical support specialist will play a central role in supporting all departments with various technical aspects of their organisation . This is an exciting opportunity … or understand code (HTML or XML) would be highly desirable. This role is on-site in Fareham with Fridays working from home. Key responsibilities: Technical Issues First point of contact for technical issues for internal and external. Initial testing, reproducing and validating. Communicate with the CTO about issues … and create tickets in Jira for the development team to work on. Liaising with the support team on Jira tickets, work progress, prioritisation of tickets. QA Testing of resolved issues and managing their release to production. Responding to incoming queries from clients or members of the public by email more »

Technical Support Engineer Hampshire based company - hybrid working. £40,000 - £45,000 + Company car or car allowance + benefits Join a dynamic tech company during a time of transformation! A high level Technical Support Engineer is required to join my client, working closely with the more »

1st Line Technical Support Agent - On-site in Bracknell Brief Overview of role/project: We are looking for someone with a flexible, dynamic, can-do attitude, working in a fast-paced environment, join a friendly and collaborative team, to be our first point of contact for the … customer related support activities. A 1st Line Technical Support Agent to add value to an existing technically diverse team of engineers, with a right 1st time attitude, with an attention to detail is a must. Can you be clear concise when engaging the customers, updating the customer … efficiently in a prompt manner and own technical issues through to resolution. A standard day can include liaising directly with on-site engineers to assist them in resolving faults, triage of incidents to support a prompt resolution and be a key player in communications to the end customer. more »

Technical Support Engineer Hampshire based company - hybrid working. £40,000 - £45,000 + Company car or car allowance + benefits Join a dynamic tech company during a time of transformation! A high level Technical Support Engineer is required to join my client, working closely with the more »

This unique MSP company in Worthing is looking for a strong 2nd Line Techncial Support Advisor to join their team. This position will cross into 2nd Line tasks and full training and mentoring is offered. This role has become available due to the business securing a large new client … have the ambition to be field based in the future, this business will prepare you for having the skills to also go out and support clients with technical issues at other businesses. If you want to progress by learning new skills and progressing on the support desk … such as flexible working arrangements to enhance your work life balance, learning opportunities and a supportive environment. Some of the main duties as a Technical Support include: Answering the phone or deal with incoming emails, with a calm and Customer service focused approach. Manage tickets assigned to you more »

As the Technical Support Center Engineer, you will be reporting to the Technical Support Center Manager (EMEA), responsible for providing 24/7 operational cover for all of our sites, 1st/2nd line support (being the first point of contact for client queries) whilst … using the SalesForce application to log, categorise and prioritise all support requests. NTT GDC EMEA are operating state-of-the-art Data Center facilities across the EMEA Region, providing highly resilient and energy efficient Data Center services, supporting business critical IT applications for some of the largest multi-national … within the next year and beyond. Your Responsibilities Excellent customer service skills and experience Use the SalesForce application to log, categorise and prioritise all support requests Professionally manage customer interactions both via phone and in writing Understand how Data Center services work (remote hands, provisioning, change/incident management more »

Technical Support Coordinator (Repairs Hub) Milton Keynes £36,854.02 per annum Full Time Permanent As a Technical Support Coordinator, you'll be at the heart of our collaborative and supportive Repairs Hub team, providing essential technical advice and support. From diagnosing repairs to coordinating with … things fixed - it's about enhancing our customers' lives and fostering a positive working environment. What youll be doing Provide end-to-end customer support for repairs, from initial contact to resolution, for both internal and external repair jobs. Offer technical assistance to colleagues to ensure repairs are more »

Technical Support Consultant BI/Reporting/ERP BI Tools Reporting/Relational Databases - Data Warehousing Have you ever wanted to work for a top organisation providing business intelligence solutions for industries such as Aerospace & defence, financial, pharmaceutical, Healthcare and government bodies around the world? The company based … after a training and bedding in period. ***They will also consider fully remote for Cyberquery/Cyberscreen experience*** The successful candidate will be: -Providing support to customers and assisting with software installations and configurations across various platforms. -Managing the full life cycle of business intelligence and reporting projects for … this sounds like the role for you then send your CV through now for more information and a chance at interviewing for this role. Technical Support Consultant BI/Reporting/ERP more »

A fantastic position has become available at our Rainscreen Client for an experienced Technical Support Manager. We are looking for the perfect person to join their small and friendly team. They offer a vibrant and friendly working environment with a great team atmosphere, opportunity to take initiative and … Salary for the role is up to £50,000 with target driven bonuses on top. Ideally you will have Competence and experience in Internal Technical Support, with specific experience in Rainscreen Ability to develop the support team in catering for the needs of internal and external customers more »

Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise … in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world. As a result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support … equipment associated with Clinical and Industrial markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer Support Engineer candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service more »

a new opportunity to join their team. The need is for someone who is customer focussed and experienced in giving a first class IT support service to resolve client issues. Responsibilities: • Managing and prioritising service tickets, keeping records of work completed • Providing technical support remotely or on … reported promptly, handled efficiently and through the appropriate channels. Ideal Profile: • A Level (or equivalent) IT or Computer Science or previous experience in a support role. • Excellent knowledge of Microsoft Office 365, Intune, EntraID • Experience supporting Windows and Mac operating systems • Previous experience in support • Able to build … Driving license and your own car which you are willing to use for work purposes is essential Excellent opportunity to join a team of support and software engineers who are exceptional and support their clients implement innovative solutions to grow their businesses. Benefits will include healthcare and pension more »