51 to 75 of 236 Technical Support Jobs in the UK

Technical Support Specialist Location: Fully Remote or based in Daresbury HQ Salary up to: £45,000 + Company Benefits Full-time, Permanent We are delighted to be working with a versatile business whose main aim is to combat supply chain issues within manufacturing & engineering businesses. The software that … which will aim to improve the quality, delivery, and cost performance of suppliers. Due to company growth, they are now looking to add two Technical Support Specialists to work closely with the end customer to ensure that the portal has all the functionality required and ensure a seamless … delivery of the software. Technical Support Specialist Job Description Work with the customers and account management to define project goals and objectives & work with the delivery team to ensure that they understand the requirements fully. Fully understand the customers need to clarify their needs and translate them into more »

and support. We work closely with our customers, understand their needs, and provide customized solutions. - 4 local training centers dedicated to providing professional product technical training for our customers. - 2 local cooperative warehousing centers to ensure stable product supply. - 2 local research and development centers committed to continuous product … environmental protection - Collaborate with outstanding talents from around the world - Achieve your career dreams Job description: 1. Responsible for pre-sales/after-sales technical support work, including but not limited to technical support for customers in the development of sales opportunities, technical support of the project delivery process and commissioning, as well as after-sales technical support after delivery. 2. Timely processing of customer feedback product technical problems, responsible for tracking customer feedback technical problems and final solution, collect customer demand and feedback with headquarters R & D department more »

Technical Support Engineer (German Speaking) £30,000 - 35,000 Remote (UK based) We are an award-winning and rapidly growing B2B SaaS company, innovating in the clean tech & electric vehicle (EV) sector. We are working with leading global brands to accelerate the adoption of EVs and other low … team in Germany. What are we looking for? As the business continues to evolve and grow, we are looking for a talented and proactive Technical Support Engineer to support our customers across Europe, working closely with our teams in the UK and Germany. You will be handling … traditional support requests, as well as small customer change requests using our internal configuration tool. This doesn’t require coding skills but does require a good understanding of software systems and a knowledge of programming logic. As a fluent German and English speaker you will be the dedicated Support more »

Technical Support Advisor When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. We are looking for a Technical Support Advisor to join our growing … Support Services team! Your core focus will be to provide exceptional support for both customers and employees on all Microlise products. You will act as a liaison between various internal teams and our customers; proactively seeing incidents through to resolution, ensuring agreed SLAs are met or exceeded. Building … act as the customer's trusted partner enabling our internal multidisciplinary teams to provide an exceptional level of service. Are you experienced in providing technical support to a variety of user levels? Do you have a passion for learning new technologies and a knowledge of the transportation industry more »

Technical Support Engineer with Fixed Income experience (Located in London) A dedicated Technical Support Engineer possessing strong experience in Fixed Income and Capital Markets business. Our main responsibility is to ensure that our customers’ technical queries are resolved in a timely and satisfactory manner. Your … by resolving their queries, troubleshooting issues, assisting with application installations, and escalating serious issues to the development team. Exhibit extensive experience in providing IT support to customers in a fast-paced setting, combining your IT expertise with exceptionally high standards in customer support. This individual must have a proven … of Windows server management · In-depth knowledge of FIX Messaging protocol · In-depth knowledge of TCP/IP Networking Protocols · Proven expertise as a Technical Support Engineer in trade processing and position-keeping within the Capital Markets domain (Including all Fixed Income: bonds, Repos, Treasury, IRS, IRD, CDS more »

HVAC Engineer - Technical Support (AIR-CONDITIONING & CHILLERS) - west London, UK (with option of hybrid/homeworking) (MUST HAVE EXPERIENCE USING PRODUCT SELECTION SOFTWARE AND PRODUCT PRICING/SALES TOOLS) A new vacancy for a HVAC Engineer - Technical Support with European division of leading global manufacturer of … high-efficiency heating & cooling products. Based at the company's offices in the west London/Middlesex area, the HVAC Engineer - Technical Support will be responsible for providing technical support to its distributors, consultants and end users in the UK and Europe. Candidates should have an … engineering qualification in a relevant technical discipline (such as HVAC/R, Mechanical Engineering, etc), with at least 1yrs experience working with VRF/VRV and/or Refrigeration products in a role that has involved supporting customers and/or distributors. Key requirements: Relevant Engineering qualification (such as more »

Technical Support Assistant Salisbury - Office Based £23,000 - £25,000 + Training + Progression + Holiday This is an excellent opportunity for a Quality and Technical Support Assistant or Graduate to join a company that offers full training within the role and an exciting chance to … products are then supplied to many sectors, giving them a global reach. In this varied role you will be responsible for providing 1st line technical and product support to customers globally. Which will include troubleshooting both network and customer related issues, maintaining accurate record keeping, and dispatching product … have some experience in a similar role or a strong academic background and have excellent customer service skills. You will have good knowledge of technical and network troubleshooting, dealing with various stakeholders and good attention to detail and accuracy in record-keeping. This is a fantastic opportunity for an more »

Carbon60 are proud to be partnering with Lufthansa Technik Landing Gear Services to recruit for an IT Technical Support engineer within the IT department. Lufthansa Technik are a global leading provider of maintenance, repair, and overhaul services for the civil aviation industry. This IT Technical Support … is on a permanent basis and has become available due to continued growth and expansion. In this role, you will be the main IT technical person responsible for supporting all IT systems across the business. Role Responsibilities will include: 1st line technical support for home users as … and when required. 2nd line technical support for all on site users, including management of the Servers and Routers. Responsible in supporting the team in raising IT tickets inclusive of self-management of own tickets. Liaising between multiple departments and group IT. Conduct regular testing for any IT more »

Technical Support Lead - Working for a rapidly growing Coventry based company - £28,000pa plus excellent company benefits! Working Monday - Friday 09.00am - 5.00pm. Responsible for leading the second line Technical Support solution and escalating to third line external support when required. Using a variety of troubleshooting … quo to do things better, continuously assess our products then make suggested improvements via the appropriate channel/stakeholder. Required: Proven experience in a technical support role. Strong technical aptitude and troubleshooting skills, with proficiency in diagnosing hardware, software, and network issues. Excellent communication skills, both verbal … and written, with the ability to convey technical concepts to non-technical users. Customer-centric mindset with a passion for delivering exceptional service and support. Ability to work independently and collaboratively in a fast-paced, team-oriented environment. Familiarity with help desk software, CRM systems, and remote support more »

Job Introduction Job Description forUnderwater Inspection Technical Support Assistant: NNL is where your understanding of reactors fuels the nation. As part of our Fuel Reactor & Reprocessing capability, you'll play a vital role in developing the UK fuel cycle in line with advances in new technology and new … processes. As old reactors reach the end of their lifespan, we need experts like you, with the technical skills to virtually model scenarios that not only enable us to explore new ways of managing the inputs and outputs of reactors, but also pave the way for the implementation of … will be able to work flexibly under hybrid arrangements, with some time required at Workington and Sellafield sites. Role Responsibility Main Responsibilities forUnderwater Inspection Technical Support Assistant: To work as part of the endoscope team carrying out underwater surveys at EDF sites. Maintain/service endoscopy equipment. Assist more »

Technical Support Engineer/Advisor Office Based - Manufacturer Renewable Heating Based Chesterfield Are you a Gas Engineer, Heat Pump Engineer, Refrigeration Engineer, Air Conditioning Engineer, HVAC Engineer or Electrical Engineer looking for an office-based role? The Role : A European Manufacturer of Renewable Heating products which include; Ground … Source Heat Pumps, Air Source Heat Pumps, Solar, Cylinders & Heat Recovery heating solutions, are seeking a Technical Support Engineer to join their team. Based in their Chesterfield HQ, you will provide technical support on our range of renewable heating products to engineers, installers, consultants and third … Air Conditioning Engineer, HVAC Engineer or Electrical Engineer, with a knowledge or understanding of heating systems. Technically minded individual, capable of interpreting and understanding technical data and drawings. You will also possess good communication skills, comfortable and able to deal with clients by phone, together with basic computer skills more »

2nd Line Technical Support Engineer Location: Hertfordshire, Watford Salary: To £36,000 An excellent opportunity for a 2nd Line Technical Support Engineer with a background in working for MSP’s and real-world project deployments and experience with Microsoft 365 and Azure. Requirements and skills Previous … service (SaaS). Strong problem-solving skills and ability to work well in a team. Excellent communication skills with the ability to explain complex technical concepts to a non-technical audience. Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert … or similar credentials are highly preferred. The 2nd Line technical support engineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to clients. The consultant must be comfortable working in a dynamic environment, managing multiple projects, and always more »

a range of ICT related issues for the Birmingham Women's and Children's NHS Foundation Trust. The post holder will primarily provide analyst support for mobile and static devices involving deployment, hardware, software applications and related technologies that underpin the delivery of patient care. They will also support … for its upkeep of cleanliness and fuel which will be reimbursed via trust expenses. The job is to provide more visible and improved onsite support for Trust staff. They will look to increase first-time fix rates and reduce the current waiting time for an engineer to attend site … and resolve technical issues. Main duties of the job The postholder will be supporting a broad range of system administration activities, database maintenance, system testing, problem analysis and resolution, training and user support for the suite of ICT Technical Support. The postholder will ensure that all information more »

Our customer is an established award winning global manufacturing company operating from prestigious premises in Oldham. On their behalf we are looking for a Technical Support Engineer whose main objective will be to maintain the quality and efficiency of their processes, products, and systems across their busy site. … Reporting to the Technical Manager the purpose of the role is to provide a reliable and trustworthy Technical support to Customers,Distributors,Sales teams and internal teams on all technical aspects relating to materials and their application s. KEY RESPONSIBILITIES: Technical Support Engineer will … have technical expertise to provide; Product data,product selection advice, best practice application and process techniques. Support New product Development projects, working with production teams, suppliers and completing application testing as required. New supplier Qualification testing in cooperation with group Purchasing Teams and Technical Teams. Assisting here more »

Due to exponential growth, there is now an opportunity and a requirement for a 2nd Line of Support Technician to join an award-winning global provider of software and hardware solutions in the automotive industry. Within the Technical Support team, you will play a crucial role in … providing exceptional technical assistance to our customers, troubleshooting issues, and ensuring timely resolution to support their needs. Key Responsibilities: Provide technical assistance and support to customers via phone, email, and chat channels. Diagnose and troubleshoot technical issues related to our video telematics products and IoT … devices. Escalate complex issues to the Technical Support Team Lead for further investigation and resolution. Document customer interactions, including issue details, troubleshooting steps, and resolutions, in our ticketing system. Collaborate with internal teams, including the Product Group and Account Management, to address customer concerns and provide feedback on more »

Technical Support Engineer - Italian speaking Parli fluentemente l'italiano? Hai una laurea tecnica? Our Yorkshire based client develop and manufacture a range of products for desk-top instrumentation. They are actively recruiting for an English/Italian speaking Technical Support Engineer Duties for this position will … include :- Providing technical support/contact for customers and clients alike in an established area Responsibility for day to day contact with customers and clients via both email and phone Answering product related technical questions and general sales related enquiries. Translating and writing technical sales literature … for product documentation Please note this is predominantly desk role, based working within a small technical team, full technical, and product training and support will be given. The successful candidate will be of graduate calibre within Physical Sciences and will also be bi-lingual, with English + more »

IT Support | Technical Support | 2nd Line | Desktop The role will be onsite in Kidlington. As the IT Support Analyst, you will be required to undertake technical activities concerning the installation and support of computer and related equipment, ensuring the smooth running of the company … s business with the minimum of disruption. You will be providing 1st and 2nd line support with the opportunity to work in 3rd line once trained and developed. Main responsibilities Face to face, telephone and email support Purchase, Configure, install and maintain desktop and laptop PCs Support … the resolution of issues, problems, service requests and changes. Maintain an inventory/database of IT hardware and software Liaise with third party IT support Companies and vendors Support of key functional areas across Microsoft Office 365 cloud applications and services, client platform technologies, enterprise device management and more »

Technical Support Engineer with Fixed Income experience (Located in London) A dedicated Technical Support Engineer possessing strong experience in Fixed Income and Capital Markets business. Our main responsibility is to ensure that our customers’ technical queries are resolved in a timely and satisfactory manner. Your … by resolving their queries, troubleshooting issues, assisting with application installations, and escalating serious issues to the development team. Exhibit extensive experience in providing IT support to customers in a fast-paced setting, combining your IT expertise with exceptionally high standards in customer support. This individual must have a proven … of Windows server management In-depth knowledge of FIX Messaging protocol In-depth knowledge of TCP/IP Networking Protocols Proven expertise as a Technical Support Engineer in trade processing and position-keeping within the Capital Markets domain (Including all Fixed Income: bonds, Repos, Treasury, IRS, IRD, CDS more »

Technical Support Advisor Quorum Business Park, Longbenton - NE12 8BU Salary: £23,000 - £25,000 per annum+ Performance based bonus Working hours: Full time , 37.5 hours per week, shift pattern between 9am 8pm Monday-Sunday (5 days on 2 days off) Holidays: 21 days plus bank holidays increases to … holidays after 1 years service Are you a tech lover?. Do you have customer service experience? We are looking for passionate and dedicated Technical Support Advisors to assist our Verisure colleagues in the field. This role will suit someone who is motivated and looking for an exciting … Our mission is to provide our customers peace of mind by protecting what matters most to them. What youll be doing: Assisting with advanced technical issues, diagnosing technical faults and providing a solution via phone, web chat and email. We provide technical support for our alarm more »

Reporting directly to the IT Support Manager, the Technical Support Engineer is responsible for delivering onsite and remote technical support to internal and external corporate stakeholders. You would be engaged in call logging, detailed analysis, diagnosis, and effective resolution of IT incidents while overseeing the … fully committed to ISO27001, while also striving to offer our stakeholders a premium customer service experience with every interaction. Role Duties Join a cohesive support team, acting as a unified point of contact to offer first and second line technical assistance through Phone, Email, Portal, On-Site, and … what we say." Rigorously follow the escalation process to promptly notify senior IT management of any pressing issues. Provide On-Call & Out-of-hours support as necessary. Maintain a commitment to the highest ethical and professional standards in every interaction, ensuring quality in alignment with our company's core more »

Technical Support Engineer Required : Prospero Integrated have just taken on a brand-new vacancy with one of our key clients for a Commissioning Engineer. If you are a Technical Support Engineer, please do read on: Summary The Aura Technical Support Engineer (TSE) will be … the secondary contact point for Aura customers contacting our Helpdesk. The TSE will work with the helpdesk to provide service support for clients, with the end goal of restoring functionality to client assets while delivering a world-class customer service experience. This position requires excellent customer service, organizational, time … and interpersonal skills Ability to balance multiple tasks with changing priorities Excellent structured problem-solving skills Time management skills and attention to detail Demonstrate Technical Training and Mentorship Ability to troubleshoot basic to intermediate AV and video teleconferencing issues Demonstrated understanding of AV room schematics as well as floor more »

Technical Support Officer Yeovilton Salary £55,000 - £65,000 On-site working- 35 hour week Were a technical consultancy, partnering with UK government and NATO on mission-critical projects, and were looking for an experienced Technical Support Officer to join our small team embedded within … the NATO Joint Electromagnetic Warfare Core Staff (NATO JEWCS) at RNAS Yeovilton. As the Technical Support Officer, you will play a pivotal role within a multi-disciplined engineering team responsible for the on-site and deployed maintenance of the NATO JEWCS fleet of Electromagnetic Warfare training assets, including … scheme up to 4 x salary Share Save scheme Electric/Hybrid Car leasing scheme Cycle to work scheme Retail discounts Continuous Professional development support Annual Wellness Allowance The invaluable experience youll bring, to help us achieve more Were expecting that youve done a similar role before, so youll more »

Technical Support - IoT - Pre/Post Sales Midlands/Onsite Salary : up to £55k Interview Process : 2 Stages – within 72 hours – Teams + Face to Face We’ve just started working with an IoT Business based in the midlands that have some pretty aggressive hiring plans for … given the success of their offering last year, we are looking for a Technical Support Engineer that has experience direct ticket support but also with helping the sales team close more deals on both pre and post sales meetings. Things like WiFi Planning and RF Planning would … be a a great starting point here. My client is seeking an Technical Support Engineer that is looking for a challenge both technically and commercially. You’ll be adept with knowledge of the IoT Eco-system including Wireless protocols such as MQTT , CoAP , WiFi , BLE and cloud technologies more »

The Onsite Technical Support Engineer provides technical assistance to computer system users. Responsibilities include answering questions or resolving computer problems for Clients in person, via telephone, or from remote location as well as providing assistance concerning the use of computer hardware and software, printer installations, word processing … electronic mail, and operating systems. Provide on-site technical support to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems. Maintain systems, install new equipment, and make modifications to client infrastructure as requested. Able to troubleshoot mobile devices (setup, email … +4 years of related IT experience in an enterprise or server based environment. Must have 3+ years of recent systems maintenance and end user technical support experience. Financial services industry and MSP experience preferred. Excellent desktop and server troubleshooting skills. Strong hands-on experience in Windows Server, MS more »

AS400 Technical Support Hybrid Our client, a leading, family run UK organisation have an exciting opportunity for an AS400 Technical Support professional to join on a permanent basis in one of 2 new roles based at their locations in the Liverpool area. This role requires a … hands on background with AS400/iSeries but also an awareness or experience of general IT infrastructure such as LAN/WAN, email support etc. Role responsibilities: You will be responsible for managing IT capacity, diagnosing and resolving onsite IT issues, implementing process improvements, and providing regular performance reporting … science or equivalent relevant experience. Advanced experience and knowledge of network security & infrastructure, ERP (AS400), desktop systems and applications, mobile device management. Experience leading technical teams. Experience managing 3rd party IT service providers. Experience managing business improvement initiatives. AS400 Technical Support Due to the volume of applications more »