M365 TechnicalSupportEngineer Location: Hertfordshire Salary: £33,000 The TechnicalSupportEngineer will need to stay abreast of evolving technologies and Microsoft updates to provide the best possible advice and solutions to our clients. The consultant must be comfortable working in a dynamic … service (SaaS). Strong problem-solving skills and ability to work well in a team. Excellent communication skills with the ability to explain complex technical concepts to a non-technical audience. Relevant Microsoft certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft 365 Certified: Enterprise Administrator Expert … or similar credentials are highly preferred. Previous experience as a 1st & Second line engineer Main Duties and Responsibilities Providing technical assistance: Assisting customers with troubleshooting and resolving technical issues related to software, hardware, or network systems. This may involve diagnosing problems, providing step-by-step instructions, or more »
Carbon60 are proud to be partnering with Lufthansa Technik Landing Gear Services to recruit for a TechnicalSupportEngineer within the Engineering department. Lufthansa Technik are a global leading provider of maintenance, repair, and overhaul services for the civil aviation industry. This TechnicalSupportEngineer … a permanent basis and has become available due to continued growth and expansion. In this role, you will be responsible for the provision of technical engineering expertise to support and advise the production facility at Lufthansa Technik Landing Gear Services. You would do this through providing work instructions … tooling and facilities definition and other documentation. Role Responsibilities will include: To support the repair and overhaul of Aircraft components in accordance with company procedures and in compliance with applicable airworthiness regulations. To provide support to Operations in accordance with standard practices and procedures derived from approved sources more »
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
Experis UK
TechnicalSupportEngineer – Belfast We are on the lookout for a TechnicalSupportEngineer to join a Global Tech Organisations in their Customer Success Team to work alongside their Technical Experts to support clients and offer an amazing experience. Technical experience … is focused around Sharepoint , Teams or O365. This teams focused is offering excellent customer service . Experience: Technical Customer Experience SharePoint Microsoft Teams External Customer Facing Experience Time Management - Able to handle backlog. Contract Details: PAYE Contract 18 Months Contract Hybrid Working Please apply for immediate consideration. more »
Gloucester, Gloucestershire, South West, United Kingdom
Travail Employment Group
TechnicalSupportEngineer £33,000 to £44,000 per annum - Gloucester - Office Based - 24/7 Support (Week On-3 weeks Off) - Dynamic Environment - Pension This opportunity at a well-established telecommunications and broadband company, that works with Military, Government, Transport, and Utility markets across the … UK, presents a chance for you to join a robust team with diverse specialisations. Following significant investment, my client seeks a motivated technicalsupportengineer to contribute to the team's strength, with potential career growth opportunities. The successful candidate must have a basic understanding of telecom … system running Linux, Solaris and Window servers. A specialist knowledge in PDH or SDH would be advantageous. As my client provides 24/7 support to it's customers, an ability to participate in a 'week on - 3 weeks off' out of hours rota is essential. This will take more »
Nottingham, Nottinghamshire, East Midlands, United Kingdom
Microlise
TechnicalSupportEngineer When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Our Support Services team play a pivotal role within the Microlise Group … speedy and professional response to issues and incidents, whilst delivering the highest level of customer support. We have an exciting opportunity for a TechnicalSupport Engineer, to support the Service Desk team with exceptional customer service and technical knowledge, whilst providing expert first line support to our … customers. This is a great opportunity for someone looking to get into the world of technical customer support. We are invested in developing our people, and with our swarm approach to resolving incidents, you will get the chance to learn new technologies and skills to drive your career forward. more »
Hampshire, South East, United Kingdom Hybrid / WFH Options
Spectrum IT Recruitment
TechnicalSupportEngineer Hampshire based company - hybrid working. £40,000 - £45,000 + Company car or car allowance + benefits Join a dynamic tech company during a time of transformation! A high level TechnicalSupportEngineer is required to join my client, working closely … customer sites across the UK. This is a customer facing role and will involve a small amount of pre-sale responsibility therefore the successful engineer will need to be able to hit the ground running. Required Skills & Experience: Azure Active Directory/Azure AD. Office 365 Windows Server 2012R2 more »
Great Opportunity My client is looking for an experienced and ambitious Technicalsupportengineer to join my clients IT team. As a Technicalengineer , you will be responsible for providing technicalsupport and troubleshooting assistance to clients. Key skills- Previous knowledge of the … Telecoms and/or the IT industry in previous technicalsupport roles Experience of Cloud based Telephony platforms, maintaining and supporting Mobile Telephony and Windows desktop operating systems Knowledge of Microsoft cloud solutions including 365 Excellent knowledge of computer networking and security, including firewall solutions, routing, switching, and … VPN technologies Experience with diagnosing and resolving technical issues Strong communication skills both verbal and written in a B2B environment including being well versed in Microsoft Office products A passion for customer service excellence High level of organisation, interpersonal skills, multi-tasking and attention to detail Enthusiasm on being more »
The Onsite TechnicalSupportEngineer provides technical assistance to computer system users. Responsibilities include answering questions or resolving computer problems for Clients in person, via telephone, or from remote location as well as providing assistance concerning the use of computer hardware and software, printer installations, word … processing, electronic mail, and operating systems. Provide on-site technicalsupport to system users by troubleshooting issues and working directly with vendors to resolve major hardware and software problems. Maintain systems, install new equipment, and make modifications to client infrastructure as requested. Able to troubleshoot mobile devices (setup … +4 years of related IT experience in an enterprise or server based environment. Must have 3+ years of recent systems maintenance and end user technicalsupport experience. Financial services industry and MSP experience preferred. Excellent desktop and server troubleshooting skills. Strong hands-on experience in Windows Server, MS more »
Reporting directly to the IT Support Manager, the TechnicalSupportEngineer is responsible for delivering onsite and remote technicalsupport to internal and external corporate stakeholders. You would be engaged in call logging, detailed analysis, diagnosis, and effective resolution of IT incidents while overseeing … fully committed to ISO27001, while also striving to offer our stakeholders a premium customer service experience with every interaction. Role Duties Join a cohesive support team, acting as a unified point of contact to offer first and second line technical assistance through Phone, Email, Portal, On-Site, and … what we say." Rigorously follow the escalation process to promptly notify senior IT management of any pressing issues. Provide On-Call & Out-of-hours support as necessary. Maintain a commitment to the highest ethical and professional standards in every interaction, ensuring quality in alignment with our company's core more »
IT TechnicalSupportEngineer - Up to £28k - Ilkeston An incredible opportunity has presented itself whereby one of the best performing Managed Service companies in the Derbyshire area want to invest in your future! They have an exciting opportunity for ambitious and enthusiastic IT TechnicalSupportEngineer to join their growing IT Team. This is an outstanding opportunity for an IT Professional who is wanting to take their career to the next level. This excellent corporation are offering a fantastic benefits scheme, which includes an extensive range of training/development & potential progression opportunities … or surrounding East Midlands areas then please do not hesitate to get in touch via the application. These are incredible opportunities across the IT Support & Infrastructure sector that I do not want you to miss out on! Ideal candidates will have experience with Active Directory, Office 365, Windows OS more »
Employment Type: Permanent
Salary: £22000 - £28000/annum Fantastic benefits, training and exp
Greater Cardiff Area, United Kingdom Hybrid / WFH Options
Yolk Recruitment Ltd
Lead TechnicalSupportEngineer - £60,000 - £70,000 – Cardiff (with WFH flexibility 2 days per week) Are you a Senior or Lead level TechnicalSupportEngineer with a background in Networking/Infrastructure/Storage looking for something new? I’m working with an … exciting business who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is … what you’ll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. service procedures, policies, and standards. functionality and resolving issues by upgrading both cloud and on-premise systems. scripts to automate routine tasks. an involvement from an architectural more »
Cardiff, South Glamorgan, United Kingdom Hybrid / WFH Options
yolk recruitment
Lead TechnicalSupportEngineer - £60,000 - £70,000 - Cardiff (with WFH flexibility 2 days per week) Are you a Senior or Lead level TechnicalSupportEngineer with a background in Networking/Infrastructure/Storage looking for something new? I'm working with an … exciting business who are looking to expand its award-winning engineering team that prides itself on delivering first-class support and service to their customers. This role will encompass a range of responsibilities, involving both software and hardware proficiencies across storage technologies, server maintenance, and network configuration. This is … what you'll be doing: Duties will include configuration, testing, providing support from initial troubleshooting to advanced levels, and occasional customer training. Formulating service procedures, policies, and standards. Enhancing functionality and resolving issues by upgrading both cloud and on-premise systems. Create scripts to automate routine tasks. Having an more »
Gloucester, Gloucestershire, South West, United Kingdom
SER (Staffing) Ltd
I am looking for a TechnicalSupportEngineer who will be essential in ensuring that the company operates in the correct manner with future progression into more senior roles available for the right candidate. My client is a well-established telecommunications company based in the Gloucestershire area … and deal with markets such as Military, Government, Transport and Utilities and are looking to add a TechnicalSupportEngineer to enhance an already strong and capable team. Based in Gloucestershire £33,000-£44,000 basic salary dependant on experience 20 days plus bank holidays and birthday more »
head-on. It’s these qualities that have earned us recognition as an award-winning company within our industry. The role The role of TechnicalSupportEngineer at GIS presents an exciting opportunity for a skilled individual to join our Customer Support team based in North … Cambridge. As a Technical Customer SupportEngineer, you will be technically hands-on, ensuring the delivery of top-notch assistance to our global customers on our full range of products. You will play a pivotal role in handling technical queries, providing in-house and remote customer … GIS knowledge base to deliver consistent, high-quality answers to customers. Create new knowledge articles on topics where articles do not currently exist. Monitor support cases against SLAs, ensuring GIS meets its service commitments. Provide customer and management reports to support Key Account Managers in their customer-related more »
building key client relationships You’ll get to understand and learn digital skills, to help us harness technology in new ways Your mentors will support you as you study towards nationally recognised qualifications and accreditation You’ll have dedicated time to spend at college or university to focus on … your studies Training Degree Apprenticeship Standard: Electrical/Electronic TechnicalSupportEngineer This standard has been designed to meet the professional standards of the Engineering Council for initial registration as an Engineering Technician (Eng Tech) in partnership with the Institution of Mechanical Engineers. Further professional development and … and registration is subject to candidates successfully completing the appropriate learning, developing the appropriate competence, and undergoing professional review. Apprenticeship Standard Electrical or electronic technicalsupportengineer (degree) (level 6) Training Provider SOLIHULL COLLEGE AND UNIVERSITY CENTRE Working Week Monday to Friday ( flexible timings). Expected Duration more »
Network Engineer (Telecoms) Liverpool (Office-based) £40,000 to £50,000 DOE Are you a Telecoms engineer who is looking to develop your skills and work in a role that offers progression to Senior & Management positions? On offer is an excellent opportunity for a Network Engineer with … world, they are now looking to grow their UK team and have ambitious growth plans in place. In this role you will provide remote support to field engineers on their installations and liaise with customers to resolve their technical issues. You will also play an important role in … IP network design & troubleshooting and carry out repair & maintenance duties. You will also provide support on software upgrades. The ideal candidate will have experience carrying out technicalsupport duties in a Telecoms role. They will have knowledge of the products of leading Telecoms companies, such as Nokia more »
2nd Line TechnicalSupport | Belfast (Hybrid) | 18 Month Contract | £30,000 Equivalent Salary Experis recruitment have partnered with a Global Tech Giant to recruit multiple Technical 2nd Line Support Engineers in a customer-facing role. The successful candidate will be responsible for the strategy, design, and … to-end customer experience for our client. This is part of an exciting journey for our client who are looking to build a new support function out of their Belfast office. Our client sees support engineers as a frontline technical resource for their customers, you will be … expected to deliver exceptional customer service whilst also taking the opportunity to up-skill yourself technically and personally. Key Responsibilities: Responsible for the customer support experience. Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams. Identify cases that require more »
2nd Line SupportEngineer - Microsoft Gold Partner! Company Overview: A rapidly expanding Microsoft Gold Partner, are looking for a Technical 2nd Line SupportEngineer to join their East Sussex-based team. They specialise in providing Cloud Services to Small-to-Medium sized enterprises across the … UK and are looking to expand into the European market shortly. Responsibilities: Provide technicalsupport across a variety of technologies. Offer guidance, manage internal IT systems, and assist with proposals. Participate in IT project implementations and maintain performance targets. Record support calls, monitor queues, and conduct scheduled more »
customers, Tufin’s network security automation enables enterprises to implement changes in minutes with proactive risk analysis and continuous policy compliance. As a TechnicalSupportEngineer at Tufin you will: Provide technicalsupport to worldwide customers and partners using all methods of communication. Troubleshoot to … Tufin suite and OS Maintain individual ticket queue and responsible for all communication with customer, including being the liaison between customer and internal resources. Support the implementation and integration of Tufin products within customers’ infrastructure Help to document best practices in maintaining Tufin solutions Develop a deep understanding of … the customers’ technical environment Support the EMEA region Requirements: 3+ years implementation/operations experience of Linux servers, virtualization OR 3+ years implementation/operations experience of network/security systems Previous customer/end user facing experience as a technical lead Strong understanding of networks, protocols more »
IT TechnicalSupportEngineer Gloucestershire £27,500 Are you an IT graduate? Have you already got 1 to 2 years of experience in an IT Support Capacity? If so, and you want to be involved in helping shape a company's digital road map (including AI … businesses internal and impactful IT team ( NOT an MSP ), and provide you with occasional overseas travel to international sites! You will contribute to the support and enhancement of the IT infrastructure, ensuring seamless connectivity and availability of their IT systems across the entire organisation. Job Description Provisioning, maintaining, monitoring … supporting IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls, wireless access points, phone systems, and mobile devices. Responding to technicalsupport calls from staff members or clients, providing effective communication to resolve issues promptly. Testing disaster recovery procedures to ensure business continuity. Assisting more »
IT TechnicalSupportEngineer Gloucestershire £27,500 Are you an IT graduate? Have you already got 1 to 2 years of experience in an IT Support Capacity? If so, and you want to be involved in helping shape a company's digital road map (including AI … businesses internal and impactful IT team ( NOT an MSP ), and provide you with occasional overseas travel to international sites! You will contribute to the support and enhancement of the IT infrastructure, ensuring seamless connectivity and availability of their IT systems across the entire organisation. Job Description Provisioning, maintaining, monitoring … supporting IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls, wireless access points, phone systems, and mobile devices. Responding to technicalsupport calls from staff members or clients, providing effective communication to resolve issues promptly. Testing disaster recovery procedures to ensure business continuity. Assisting more »
Newcastle, Staffordshire, West Midlands, United Kingdom
GivEnergy Ltd
Senior TechnicalSupport Specialist/Engineer (Energy Storage Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday Friday, with shift times falling between 8:30am 7pm (with some flexibility for out of hours cover on a … Do you enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! Were looking for a Senior TechnicalSupport Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business … who thrive on customer satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you more »
This unique MSP company in Worthing is looking for a strong 2nd Line Techncial Support Advisor to join their team. This position will cross into 2nd Line tasks and full training and mentoring is offered. This role has become available due to the business securing a large new client … have the ambition to be field based in the future, this business will prepare you for having the skills to also go out and support clients with technical issues at other businesses. If you want to progress by learning new skills and progressing on the support desk … such as flexible working arrangements to enhance your work life balance, learning opportunities and a supportive environment. Some of the main duties as a TechnicalSupport include: Answering the phone or deal with incoming emails, with a calm and Customer service focused approach. Manage tickets assigned to you more »
HA3, Kingsbury, Greater London, United Kingdom Hybrid / WFH Options
Eireann Recruitment Services Ltd
CLOUD 365 SUPPORTENGINEER HARROW SALARY UP TO £65,000 DEPENDING ON EXPERIENCE Our client, a Sunday Times ‘Best Company to Work for’, now require a Cloud 365 SupportEngineer to join their team. Our client currently run systems in the Cloud (365) and On-prem … based in Harrow with some flexibility to work from home. Travelling to other offices and operational sites is also part of this role. IT Support - Windows 365 Administrator Ensuring the operational health of the 365 Suite Applications including security, availability, performance, interoperability, and reliability. Troubleshoot various Office 365 issues … reports, site and system usage, growth reports, and manage site collection quota settings. Develop future strategies for Office 365 products and services. Administer and support Office 365 and MS Exchange policies Administer and support system backup and disaster recovery processes. On-prem and Cloud Infrastructure Management including virtual more »
Senior TechnicalSupport Specialist (Renewable Energy Systems) Location: GivEnergy Head Office in Newcastle-under-Lyme, Staffordshire, ST5 9HX Job Type: Permanent, 37.5 hours per week, Monday – Friday, with shift times falling between 8:30am – 7pm (with some flexibility for out of hours cover on a rota basis) Salary … you enjoy the satisfaction of a first-time fix? Then join us in empowering energy freedom for all! We’re looking for a Senior TechnicalSupport Specialist to join our incredible Technical Contact Centre Team. They are our technical heroes, the specialist backbone of our business … who thrive on customer satisfaction, minimising product downtime and mitigating unnecessary on-site support through routine monitoring and remote diagnosis. If you enjoy the challenge of finding solutions and problem-solving whilst providing exceptional service on every call, every time then this could be the perfect role for you more »